The Opal on Hermitage

Ruth

Our overall experience with The Opal on Hermitage was not what we had anticipated. We very quickly felt that the level of care we thought they had there was not happening. They made my mother feel kind of vulnerable that they wouldn't be able to do what was needed to be done for her there. So, that kind of made her hesitant to request help from them and that was the whole purpose for putting her there and that kind of made me concerned. Overall, I was disappointed in the overall care for her, but some of the staff were very helpful and very pleasant. There were a few that were difficult to work with and I found it to be just a little too frustrating, and decided it was best that she just not be there. My mother's room was all right. The floor plan was a little bit chopped up and because she's in a wheelchair most of the time, it made it a little bit harder to move around in the room, but it was pleasant enough and generally, the setup was OK. The dining area was fine. It was also pleasant and well kept up and all of that, but she was not impressed with the food. I didn't ever eat anything there, but she didn't care for a lot of the food that was served. I don't know if she participated in many activities over there. I know they had some things like trivia time and exercise videos that they would run. My mother sat and watched one of them one time. Then they had animals that came around and the residents could pet them and interact with them. That was one thing that she seemed to enjoy somewhat. That was done once or twice a month. So I think they came twice while she was there.

Janice Smith

The community grounds look great the staff was very welcoming. The facility smelled great and the valentine decorations was so beautiful around the community. I would recommend this community for senior living .