My 85 year old mother has been at St. Augustine Plantation for two months. She was living alone in her own home prior to going into the hospital in February. When she was released to a rehabilitation center, it was clear that she would not be able to live on her own again. I had already toured SAP a couple of times, trying to decide if this move was the right thing to do, as my mother had to leave Tampa, where she lived for 57 years. When I described the beauty of the building, furniture, and decorations to my sister-in-law, she said, "That's not as important as the quality of care provided by the staff." I'm happy to say that the caretakers, nurses, and administrative staff are an exceptional group of people, concerned with the welfare of the residents. They greet each resident by name and seem to know the strengths and limitations of each person. The food services and maintenance staff go out of their way to accommodate the requests of the residents and their family members.
This facility is no longer family owned as indicated on its website, but was bought by Compass Pointe Healthcare. While Corporate America is not high on my list these days, I believe the company seeks to keep up the quality of care at SAP and maintain and improve the physical surroundings.
My mother is happy in "her place," as she calls it and I am very happy to have her close by in Tallahassee, as I tell her every day. While I am sure that there will be bumps in the road in the future, I am confident that I can work with the employees of SAP to resolve any difficulties.