As a visitor, the tour we had at Atria Crossroads Place was very favorable. The reason we did not choose it is that it was very isolated from other parts of the town in which it is located. My mom did not like that, and I did not like that either. You can hear the interstate highway. It's really close to it. I know she would not like that.
The people were very nice though, and the facilities were very nice. It was just primarily not chosen due to its location. We toured the assisted living, and we saw a studio. It's very spacious, clean, and very thoughtfully organized. The facility was very clean. When we were there, they were having a musical performance. Everybody seemed to be really enjoying it. The entire residents were there.
One Beechwood Drive, Waterford, CT 06385
Call
(800) 385-2527
Reviews of Atria Crossroads Place
Assisted Living Reviews for Atria Crossroads Place
August 25, 2021
I visited this facility
August 22, 2021
I am a friend or relative of a current/past resident
I went to Atria Crossroads Place. I looked at a couple of different apartment setups, such as a studio and one-bedroom. I saw the dining hall, the great room, meeting room upstairs, as well as some of the different functions that people play (from the residents to other people who run the daily business of the place).
I was there around lunchtime, and they were all heading towards lunch. I didn't actually see any specific activity going on. I did not have lunch with them. I have eaten in the place years ago with another friend that I had who was living therel but that was years ago. I remember it, and I enjoyed it back then. The staff gave me a nice look at the place and left themselves open to many questions.
November 27, 2020
I am a friend or relative of a current/past resident
My aunt was at Atria Crossroads Place. If you have somebody who either needs memory care or can live with assistance, they are phenomenal. They do not take Title 19, but I cannot say enough wonderful things about Atria. They were so hands-on, so encouraging, and so supportive. We've been very blessed. The staff was superlative. There is not one of them that didn't absolutely give their best. The food service was phenomenal. The social interactions, the social services people who get people together for lectures or for music, they'd have music and dancing, the whole socialization program, they were just amazing. The people there really care. Every single staff member, from the cook, to people who come in to clean, to the guy who fixes stuff, everyone of them put their heart into it. They were incredible. It's a beautiful facility. I went there last week to clean out my aunt's apartment, and they were so helpful and so kind, and they miss her terribly. They're just loving people.
Provider Response
Hi Gail, It has truly been our pleasure to serve your aunt and your family. Thank you for sharing your kind compliments of our staff. It means the world to us.
September 30, 2017
I visited this facility
Atria Crossroads Place was lovely. I liked the big chandeliers as you go in, and everything was clean and neat. They would take my dog and my cat, but I find it disturbing for the other residents if I had to bring my pets up and down the elevator because some might be allergic to pets. If we could get a first floor apartment, then it might work. They had a library, a dining room, laundry facilities, and an exercise room, but the place wasn't active enough for me because they didn't have a swimming pool (or even a pool table). They were less expensive than a lot of the other places we saw.
January 30, 2017
I visited this facility
Atria Crossroads was very neat, clean, and nicely laid out and spruced up. I liked it. Of the three places I saw, Atria was my favorite in the Waterford area. The activities were good. The menu looked excellent.
January 07, 2017
I am/was a resident of this facility
I'm living in Atria Crossroads Place. I've been here for four years now. It is very good here. The people are very friendly. The food is very good. It is going to be hard any place else to match the food. They have a very good chef. I have a studio, but it is very small. Atria Crossroads Place is a very beautiful place. It is only 15 years old. It is a very attractive place.
November 11, 2014
I am a friend or relative of a resident
Atria is very good for Alzheimer care. They have a lot of activities. The price is reasonable for my mother’s care there. Brand new, remodeled apartments, really nice. The staff is really caring; the food is really good. Her clothes are always clean, and they take good care of her. They treat people there as if they were their own family. I can’t say enough.
October 27, 2014
I am a friend or relative of a resident
Mom is at Atria Crossroads Place. The facility is convenient for me. The rooms are adequate and updated. The staff are very nice.
July 25, 2014
I visited this facility
I visited the Atria. It's excellent; bright and friendly. The rooms are gorgeous. It's not like living in your own home, but there is adequate space for a couple. I didn't taste the food, but it looked very good. They had a wide choice and accommodated different types of dietary needs.
They had things like games, and they had exercise. They had lots of different outings that they prepared so people could go shopping, or go to see movies, or shows, and they had services to take people to the doctor. They had all different kinds of stuff that people could do, from sedentary type things to activities of different sorts.
July 19, 2014
I visited this facility
Atria was a very nice facility. It was very pleasant. As far as what we saw with what they were doing with the people, it was very good. There wasn't as much going on there was at the other facility we saw. That was the only difference, but the facility was very nice.
Independent Living Reviews for Atria Crossroads Place
February 01, 2022
I visited this facility
I had an in-person tour of Atria Crossroads Place. The overall programming, public areas, and everything were beautiful. The apartments were a little underwhelming. They were small, and most of them didn't have a stove. If they did have a stove, they're turned off. So they're more like kitchenettes versus a functioning kitchen. There was public laundry out in the hall. There was no private laundry in the apartment. The staff was very friendly and professional. The dining room was very nice. The bistro area was very picked over, but it wasn't well-stocked. They had a movie room, a public meeting room, a private dining room you could host events. They had a gym, but they didn't have a physical training staff. There was no pool.
January 18, 2021
I visited this facility
I had a look at Atria Crossroads Place and I'm seriously considering it. Right now, the Atria Crossroads is the one that seems to fit me the best at the moment, as far as location is concerned. The only thing I'm concerned about is, because of the pandemic, I didn't see too many of the other guests that live there. I'm pretty high functioning at the moment, I don't know what will happen in a year from now, I just wanted to make sure that the other people were at least my level of high functioning and I wasn't able to see that by that day, but otherwise, it was a very good experience.
The staff showed me several of the rooms that were not occupied. My main concern is the closet space. Some have a little more closet space, some have very littlea. She said there was one walk-in closet in the apartment which, at the moment, somebody's living there. She said when that becomes available, I would get it, but I hate to think that I have to think somebody died before I would get their apartment. That was another reason I would not give it a 5 because of the closet space.
The facility itself is very nice. The staff apologized that we couldn't do food tasting because of the pandemic, and it was just a couple of weeks before Thanksgiving. Even now, I don't know if I would even be able to get in person or visit there. She was very friendly and very accommodating. It was very clean and no smells or anything like that.
August 30, 2018
I visited this facility
I went to Atria Crossroads Place and I saw just the first floor. They gave me the price and it was much more than I could afford, so I didn't bother looking at the rooms. The building was very modern, but looked very generic. It's not too interesting looking. The staff was friendly. It's independent and they would give me assistance if I needed it. They provide all the food and housekeeping. They have all kinds of activities planned every day. Even if I could afford it, it's not my type of place.
Provider Response
Hello, thank you for visiting and taking the time to share your thoughts. I’m sorry this community wasn’t a fit for your needs and hope you find the right place soon. If you have additional questions about any of our other Connecticut communities, please don’t hesitate to contact us.
August 09, 2018
I am a friend or relative of a current/past resident
My mother moved into Atria Crossroads Place, and it was very good. I've eaten there a couple of times, and it was very good. They're all very helpful and very friendly. The facilities are very nice and clean. I've been to the great room a couple of times, and just for a few minutes I watched a couple of activities. I would highly recommend it. It is a very nice place, the residents are all very friendly, and all day long they have activities to do.
January 31, 2014
I am a friend or relative of a resident
We choose Atria for my mom because they have everything that we are looking for. They have the independence that she wants and the care that she needs. The facility is wonderful and clean. The staff is very welcoming and attentive. The food and the dining area are very good. The have studio apartments. The activities are excellent. They have movie nights, happy hour, entertainment comes in and performs for them.
December 16, 2013
I visited this facility
Everything at the Atria Crossroads Place seemed to be up to what we wanted. The staff was well informed and they seemed to know everything about their facility. We seemed to be happy in talking with them, and they were definitely on our list.
December 12, 2012
I visited this facility
This is a jewel box of a facility. I have visited many times (trying to convince my Mom she wants to move here from PA). They are warm and welcoming, the facility is bright and beautiful, the food is fantastic, the activities are out of this world and the staff treats you like the family members you are. I would recommend this facility to anyone who wants their loved one to live in a vibrant and caring facility with all the comforts of home and then some.
December 03, 2012
I am a friend or relative of a resident
The staff were friendly for the most part, though we did have a few issues. My grandmother ran out of toilet paper (they did not provide it) and failed to let us know. She also went for days without a shower and stunk badly when we went to see her. Other than that, the staff appeared to be patient and seemed like the cared about her well-being. The facility itself was very nice. It actually reminded me of a hotel when I walked inside. The lady at the front desk was warm and friendly, always had a smile on her face. The location of the facility itself is nice, easy on/off to I-95, but set far enough away from the highway where it wasn't noisy. The part my grandmother was in had a nice cafeteria and the food looked alright. She is no longer at this facility as it costed too much to keep her there. Overall, I would rate the Atria a 7 out of 10.
Provider Response
I appreciate your feedback about our community and am delighted to hear that your family has been pleased with our staff. I regret that you have encountered the issues you mentioned, however. We would welcome the opportunity to discuss the situation in detail and learn how we can further improve your experience with us. Please contact us at customerservice@atriaseniorliving.com so we can set up a time to talk.
July 05, 2012
I am a friend or relative of a resident
The Atria Crossroads Place is a beautiful assisted living facility. The main reason I enjoy the Atria is all the amenities it has to offer. From a small library, deck, hair salon, on call service, med dispensers, in room heat and a/c, full meal services and dining hall, and a music and recreation room this facility has it all! She is very happy here and I am very glad we chose the Atria as her new home. You also can have a small dog or cat if requested! Very well kept grounds and halls.
Memory Care Reviews for Atria Crossroads Place
June 23, 2021
I visited this facility
Atria Crossroads Place has two separate sections for memory care, which is odd to me. The whole thing was not as good compared to the other places we visited. You could tell it was an old place, and it didn't seem like it was up to the standards that I was looking for.
The staff was fine. She told us a little bit about the place, but she wasn't as forthcoming. I feel like it was just a cursory tour. They were doing music and crafts when we visited. They have an outdoor area, but it didn't seem like it was as nice as the other ones we saw.
We checked a room, and it had a shared toilet. It was weird that they had two bedrooms that shared one bathroom. Overall, it just didn't seem like the place that was best for my mother.
April 18, 2020
I am a friend or relative of a current/past resident
During the COVID 19 situation, we have been frequently informed about ALL the steps being taken to keep our family member safe , well & happy! I was able to have a “Window Visit” with my Mom and show her my new dog Tyler! 🐶 She was filled with so mush joy to be able to SEE him running around & talk with me face to face! Thank you! 🤗😘
Provider Response
Cindy and Tyler, It's truly our pleasure to serve your mom and all of our residents. We're enjoying setting up virtual visits for our residents to stay connected to friends and family during this time. Thank you for sharing your compliments of Atria.
Costs for Atria Crossroads Place
Services and Amenities of Atria Crossroads Place
Costs
- Rent Plus Care Fees
- Entry Fee
- Assisted Living Starting At: $3895/month
- Independent Living Starting At: $3795/month
- Memory Care Starting At: $6695/month
Room and housing options
- 1-bedroom apartments
- 2-bedroom apartments
- Companion Suites: We Offer Companion Suites
- Studio Apartments
Dining options
- In Room Kitchens
- Dining Room Shared Meals
- Room Service For Meals
Features
- Beauty Barber Shop
- Computer Room
- Resident Transportation
- Coffee Shop
- Party Space
- General Store
- Garden And Patio
- Resident Parking
Cleaning services
- Laundry For Linens
- Private Cleaning Services
- Housekeeping
Technology and entertainment
- Cable In Rooms
- Wifi
Health services
- Medication Management
Activities
- Offsite Activities
- Music
- Games
- Stories
- Religious Services
- Lectures Discussions
- Book Clubs
- Tai Chi
- Fitness Room
- Yoga
- Gardening
- Cooking
- Arts And Crafts
Financial guidance
- Va Benefits Consultation
- Financing Advice
Guest services
- Guest Parking
- Guests At Mealtime
- Overnight Guests
General
- Minimum Age: 55
- Pets: Small Pets Allowed
Licenses
- State Licenses: 0157
About Atria Crossroads Place
Exciting NEW enhancements are now complete at Atria Crossroads Place! Extensive renovations include refurbished common spaces, an upgraded salon, a modern bistro, redesigned restaurant and private dining room with outdoor canopy, library, custom fitness center, additional outdoor green space and a Saflok® key entry system.
Atria Crossroads Place also offers an expanded and remodeled Life Guidance® memory care neighborhood, with 13 new apartments, a new events center and secure outdoor garden, plus a refurbished dining room and demonstration kitchen.
At Atria Crossroads Place, you'll find a charming New England setting where you can meet new people and explore new interests. Enjoy a quiet walk around the neighborhood, relax in the great room or play a game of cards in the large common areas. There's also a solarium, library, exercise room, wellness center and welcoming country kitchen to help keep your body and mind healthy.
Atria Crossroads Place offers the following services:
- Staff available 24-hours a day
- Choice of apartments
- Anytime Cafe
- Full-time director of events and activities
- Emergency call system in every apartment
- Daily restaurant-style meals
- Housekeeping services
- Maintenance of apartment, community and grounds
- Medication assistance
- Scheduled transportation
- Memory Care - Life Guidance
Atria Senior Living is a leading operator of independent living, assisted living, supportive living and memory care communities in more than 200 locations in 28 states and seven Canadian provinces. We are the residence of choice for more than 20,000 seniors, and the workplace of choice for more than 12,000 employees. We create vibrant communities where older adults can thrive and participate, know that their contributions are valued, and enjoy access to opportunities and support that help them keep making a positive difference in our world.
What Makes Us Special
Located in a New England countryside setting, just 11 miles east of Old Lyme, our inviting community offers a full calendar of events and activities tailored to our residents' interests, including history, book and art groups, daily happy hours in our great room, and trips to concerts at the Coast Guard Academy. And our central location in Waterford is just minutes from shopping, restaurants, parks and places of worship.
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