The 10 Best Home Care Agencies for Seniors in Norwich, CT for 2025

"I just recently learned of this Agency and began using them. I wish it had happened two years ago, my life would have been much less stressful. Previous agencies/Independents I tried did not meet my needs, were too expensive, were not trained as I expected, or most upsetting - changed what they would/could do after they started! QC managed to find good people with only a couple of days notice. And this was during the Christmas/New Year holidays! Their employees seem better trained, more flexible, reasonably priced, and harder working then previous ones I have had. I would recommend them without hesitation. "

"I have used Care at Home for 4 months. My husband has mobility issues which necessitates help with bathing, dressing, transferring, meal preparation and assorted needs including having a companion when I am away from home. The aides who have come in have been attentive and willing to do anything asked of them including washing clothes, making the bed and preparing his meals as well as providing help with his activities of daily living. This agency has never missed a day of providing help on time. If the scheduled person has a problem they send in a replacement. I am very pleased with the service. I can recommend this agency to new clients and caretakers as well. The staff of the agency is responsive to special requests. They are very caring people."

"Horrible company. Stay far far far away. And if for some reason you do hire them, be sure to have cameras that record everything on your loved ones. Thankfully, we did, and we caught them in so many lies. We also found out that the aide they had taking care of our family member has pending elder abuse chargers. One of the owners of the company (the one we dealt with) knew this as it is her family member. Even the hospital that set them up as a home care agency is cutting ties and will no longer even work with them. Again, stay far far far away!"

"This company is wonderful!! They have sent kind, compassionate and hard working caregivers to take care of my grandmother. The caregivers that have helped Grandma have been easy-going and approachable. Each time we have contacted the agency they are respectful and willing to help us with any requests. I highly recommend them!"

Care at Home is an award winning team of trusted home care experts who care deeply about seniors and their families. They provide individual care services to improve the quality of life for those who need additional care and support. Care at Home has won national awards for provider of choice, employer of choice and leadership in excellence with an A+ rating from the home care standards bureau.

"Dependable Health Care Services offer physical therapy. It is a really lousy, badly run agency. The CNA's they send me are worse than useless, and the homemakers are even worse than that. Most of the caregivers are really sloppy. One of the homemakers that came to my apartment sat on my couch for six hours and watched TV, and that was all she did -- she watched movies for the whole six hours that she was here. They never call to let me know if somebody is not coming. I am still using them only because the physical therapist that I've got right now is excellent, and this is the only reason. They need to get intelligent people to work for them and people who actually care about the clients. The ones that I had told me that I would never learn how to walk again; they gave me absolutely no encouragement. The guy I have now, he is very good and encourages me a lot. But the other ones, if they come over here again, I will call the police. They were that bad. "

"The provider is excellent. She deals with my husband in an excellent manner. She is also helpful to me in the care of our home. "

"I am writing this review to help others in need of assistance to feel confident that OPAAT is definitely worth considering and giving them an opportunity to experience the services they provide. Although my needs were basically temporary at the time, I found the agency to be extremely professional and especially helpful in every detail of the services provided (extremely communicative and responsive). This is a genuine quality, extremely hard to find these days and so badly needed. The caregivers arrived on time and accomplished everything I needed to get done (laundry, food prep, errands, companionship). Give them an opportunity to assist you and see for yourself! "

"@ Home Senior Care sends somebody who provides companionship for my mother and drives her around, gives her medication reminders, and helps her with some light cooking. My mother is in love with the woman. She is a wonderful, warm, friendly, and caring person. We are super happy. They are very flexible, very supportive, warm, caring, and responsive. When I call, they get back to me. It is very reassuring to know that these people care about my mom like how I want somebody in my family to care for her. "

"We have been VERY pleased with the home care aids that have been assigned to my mother's care. Jonita was very responsive to our request for home care aids. My mom receives care for 8 hours daily. I love the consistency in the assignment of aids. Jackie and Sonia have always been on time. They are friendly and ready/willing/able to help as requested. Thank you so much for the care that you provide to the elderly."

"The caregivers were attentive, polite, cheerful and interested in my mother. They followed her lead as to their activity and involvement in her day-to-day needs, including cooking and being a companion. They monitored her medicines and called if they had concerns. We worked with Janelle, Kerry Ann and Louise. The scheduling was flexible and we had immediate responses from Ray as well. Great group!"

"Coventry Home Care was very good, but they didn't offer physical therapy. The people that they sent me were intelligent. They were on time and did their work. They were just very helpful with helping me to exercise, and they were very good cooks, which matters. "

"Mom went from needing weekend help to full time care within weeks. Isaac worked with us to find the best in home help. He was caring, professional and supportive during a turbulent time. Unfortunately things for Mom progressed so fast we never fully got help in place before she had to leave her home. "

"Our story begins when our mother’s caregiver suddenly quit. I called Sacred Touch Homecare and found the perfect solution for our needs. Sacred’s compassion, professionalism, skills and never ending kindness were irreplaceable when my family needed it most. Even after the passing of my mother, Sacred showed unwavering support which proves that good people and services still exist. "