Cherrelyn Healthcare Center

My time as a resident at Cherrylyn was great at first. But the longer I was there, the worse the choice became. As I tried to complain, those issues were not only ignored, but eventually came back on!e, twisted to mean something much different than intended. The first I heard of these "problems" I wasn't given a chance to address them. I was just evicted to any place that would be " a better fit ". At my age, and physical health, this was stressful, painful, and not how I envisioned the last years of my life. Cherrylyn did NOTHING to assist this eviction, more than a asking if I had found a place. All of this was during the pandemic. Nursing care and cleanliness remained as before. Just the administrative staff were horrible.

I have a friend that live there she says the place it clean and maintenance is great.They are always running out of her meds. they don't order it in advance of running out. They also make med errors they don't bring her all of her pills but when she says something to them they go to the cart and get the rest. The permanent staff is good but they are constantly having to bring in new people from an agency that seen to have no clue as to what they are doing because many leave do to management. She also has a roommate that turns on her light so often that they have stopped responding right away and makes them wait, but because of that they just assume it is her and not my friend. All the problems seem to flow down hill due to inapt management from corporate to local They recently moved her into this double room from another one and never said why and now she is miserable with this roommate who has had many roommates that were moved due to her having her TV blaring at all times, and that she keeps making them close the door to the room which makes it's to hot and my friend has broken out with rashes on her legs due to sweating and has to get treatments for her legs now, my friend has had her window open even when it is cold and snowing outside just to keep herself comfortable. Her doctor has told them he wants her in another room but they act as if he said nothing to them and we know he did he will be surprised to find her in the same room.

I had a relative live there. I do not recommend this facility. It is dirty, items go missing, food is terrible and management does not resolve your concerns.

We chose Cherilynn health center for grandma for her rehab and nursing needs. Each nursing and rehab staff member that we have had contact with has been absolutely incredible! We have recommended Cherilynn for other families since being at the facility. In addition to the personal attention that the staff members have given to Grandma it is been apparent that they care about the residents. From the time the paperwork was filled out to when grandma passed away in the hospice care we have nothing but incredible things to say about the staff at Cherrelyn.