Evergreen Terrace Care Center

We had to place my husband's grandmother in the facility because she was suffering from dementia. As a nurse, my concerns were about the staffing at any facility she was placed in rather than the building itself. I did go out to other facilities which were in pretty buildings and noted that there were insufficient staff members to care for residents, residents in soiled clothing, residents who had urinated or defecated in their clothes, etc. with little attention being paid to them. The building Evergreen Terrace is in isn't beautiful, by any means, but there seemed to be adequate staffing and we met with grandma's case managers monthly (initiated by Evergreen Terrace). They were very attentive to her needs and made sure that equipment that would keep her safe was ordered. How attentive and responsive staff is to their resident's needs is so much more important than the appearance of the facility itself. Evergreen Terrace was clean and all of the times we visited grandma there, I didn't smell urine and never observed residents who were dirty.

It was such a sad, sad little place. Very run down, and obviously poorly managed. I ran from there, very scary place.

I felt like overall the facility seemed clean and easy to navigate. There was a small seating area in the front of the building and residents were out in their wheelchairs in hallways throughout the building. Residents are allowed to wander around as they desire. There was adequete staff to take care of the residents, they were at various locations giving medicine, giving care that was needed etc. I visited during the week at about 2pm. There was an activity (music) taking place in the back of the building which some of the residents were enjoying. Other residents were napping or wandering the hallways. Many of the residents here have alzheimers so it is not uncommon that everybody isn't always in the same place! There is an outdoor area that you can go to during your visit if the resident is able to. We went outside and sat on a bench for awhile. I felt as if my relative was receiving the care she needed, She was clean and had fresh clothes on. She was wearing her own clothes, the last time I visited she had someone elses top on. One of the nurses stopped and chatted with me to let me know updates on my relative. Overall it was a good visit!