Courtyard Plaza

WDRTh

HORRIBLE place! If you love your family member, don't put them here. The food is awful, the staff are very rude, not caring and unpleasant. They don't even take them to their doctors appointments. The bathroom is ghastly.... There was no soap, shampoo and very few towels. Of course no fridge or microwave. No access to the balcony or the courtyard. Bad neighborhood. Lot of staff are mexican, so you can't communicate with them if you don't speak the language. Nothing to do there as activities concerns.

Ernest

My mom has been at Courtyard Plaza for about three years now. First of all, we like its affordability, and it is very, very clean. It is not luxurious but is very, very clean. It has always been clean, even before the pandemic. They had nice activities before the pandemic. They've been very careful with all COVID protocols. They would take those who want to go on a weekly trip to one of the stores nearby, like Walmart or one of those stores. There was bingo, card games, a movie room, a library, exercises, and religious services. They will have a lot when things get back to normal. Their rooms are very nice and clean. My mother is in a shared room, and it is very spacious and just very clean. The staff are very friendly, and they speak English, Spanish, Tagalog, and Armenian, which is very nice.

ReviewerFC100220G

I chose Courtyard Plaza because I had no place else to go, and I was on the verge of homelessness. I'm having a lot of problems here. They're not very attentive. I have a very large room, but the bathroom is dirty. The sink looks like it has molds in it. The meals that they bring me are not what I would call healthy. There are no activities. They're grossly inattentive. I have a problem with eating, I cannot chew, and from the very beginning, I've told them that I need soft food, and I still have not gotten my food right. The administrator and the co-administrator have been very harsh, and said some very unkind things. I never felt welcome here. The only thing that I really, really like here is my room is very big.

John

My visit at Courtyard Plaza was good. They showed me the dining room, and that they have pretty flexible hours in the dining room. You can get food any time you want. From where the rooms are to where the dining room is, it's a fairly long walk. It's kind of too far, and that was the only drawback. The rooms were OK. They mostly allow just light kitchen facilities and they don't really have a kitchenette. That's another drawback. If anything you can only use a microwave or a hotplate, and that's it. There's no sink in there like you would have in a normal apartment. I thought the place was a little run-down. One of the pluses is they have elevators, so even if you live up the third floor, that won't be a problem. They have an exceptionally good viewing center if you want to watch movies. It's a theater sort of, with lots of DVD movies and such. The tour guide was definitely very helpful.

ResidentFamilyMember02

Courtyard Plaza is a nice place. Everything is better than where Mom was at. They have Wii bowling, Bingo, and arts and crafts. The staff is pretty good and the food is good.

Anonymous116532850

The staff at Court Plaza is friendly and addresses all of our concerns. The food is good. My parent loves it. I really like the director, as he seems to be really caring and really trying to advocate with the family. I would recommend them.