Westborough Royale South San Francisco, CA

My mom was at Westborough Royale for four months. They were very responsive and extremely knowledgeable about the residents. They knew exactly who my mom was, they knew exactly what her schedule was, and they were really on top of it. She was in a large room, which was extremely spacious. Activity was a challenge because it was during COVID, and a lot of the residents had to stay in their rooms. However, when they opened, what she loved the best was when she played bingo, and for every holiday, whether it was Chinese New Year or St. Patrick's Day, they were festive, and they gave her a candy cane or something, which she really liked, and that really lifted up her spirit. I felt like a lot of people there were very caring and tried to uplift her spirit. They had really beautiful rooms and an outdoor seating patio, which they weren't able to use all the time because of COVID, but it was a pretty garden area. This place was probably more reasonable.

I loved Westborough Royale as they had lots of entertainment and lots of things to do like games and parties during the holidays. It was really good. The rooms all had their own bathroom. The meals were fine, they had little parties at meal time, and they had some guy singing. I really liked it. It was also secure and safe.

My grandmother and grandfather both lived in this facility. They were able to live in separate rooms that were right next to each other. They have many activities that my grandparents enjoyed. There was a bus service to Church as often as Church was occurring and they brought religious services to the facility for those that did not want to travel. The facility had tons of light and didn't smell bad either. I never did eat at the facility but my uncle routinely took his kids there and would eat. He did not complain about the food. The facility also has an outside garden but that is mainly for the family members to utilize, as it is difficult for most of the elderly at this facility to utilize. This facility was very helpful when my grandfather was reaching his last days. They made the move out very easy and not stressful for our family. I would recommend people to send their family members here.