
Carlton Senior Living Pleasant Hill
Offers Assisted Living and Independent Living
Reviews of Carlton Senior Living Pleasant Hill
Assisted Living Reviews for Carlton Senior Living Pleasant Hill
June 19, 2021
I visited this facility
October 09, 2020
I visited this facility
Provider Response
Thank you, James, for taking the time to share your experience and feedback of our Carlton Senior Living Pleasant Hill community.
August 31, 2019
I am a friend or relative of a current/past resident
Provider Response
Hello "I have an eye on you", At Carlton Senior Living we completely agree that being changed only 3 times a day is unacceptable, which is why we would never let that happen. We take our responsibility very seriously and have an excellent track record of loving, honoring and providing for our residents. If you would like to discuss your concerns with us directly, please contact our Executive Director Jon McCraw or you can contact me at our Home Office. We would love to hear more on your thoughts regarding our Community. -Jessica Arnold, Vice President of Resident Relations
June 29, 2018
I visited this facility
Provider Response
Thank you Linh for your kind review. Carlton Senior Living Pleasant Hill is so proud of our caring staff and the efforts they make in creating an amazing experience for our residents. We are happy that the team was able to support you and provide you with everything you needed. Please come back soon to visit or for one of our exciting events.
May 10, 2017
I visited this facility
November 08, 2016
I visited this facility
September 30, 2016
I visited this facility
September 29, 2016
I visited this facility
March 08, 2016
I visited this facility
December 10, 2015
I am a friend or relative of a resident
Provider Response
Thank you Becki1 for taking them to time to review us. We value your feedback tremendously and are so pleased that your mother-in-law is enjoying her new home. We find our ambiance, activities and the culinary experience to be some of the qualities that set us apart from other communities and we appreciate your recognition of them. Happy Holidays!
November 11, 2015
I am a friend or relative of a resident
October 30, 2015
I am a friend or relative of a resident
September 16, 2015
I visited this facility
April 27, 2015
I visited this facility
March 18, 2015
I visited this facility
December 26, 2013
I visited this facility
July 15, 2013
I visited this facility
June 07, 2013
I visited this facility
February 28, 2013
I am a friend or relative of a resident
September 02, 2012
I visited this facility
April 18, 2012
I am a friend or relative of a resident
August 03, 2011
I visited this facility
June 27, 2011
Other
Independent Living Reviews for Carlton Senior Living Pleasant Hill
December 10, 2018
I visited this facility
September 29, 2014
I visited this facility
July 19, 2014
I visited this facility
January 06, 2012
I am a friend or relative of a resident
August 18, 2011
I am a friend or relative of a resident
August 03, 2011
I visited this facility
Questions about Carlton Senior Living Pleasant Hill
Describe the overall population of assisted living residents at Carlton Senior Living Pleasant Hill. What is their average age? What are their favorite things to do?
We have 93 Assisted Living residents whose average age is 87. Many enjoy daily exercise classes and crafts.
What programs or activities does Carlton Senior Living Pleasant Hill offer to enrich residents' well-being?
We offer both physical and mentally stimulating activities for our residents that are created around their individual interests and hobbies.
What places are near Carlton Senior Living Pleasant Hill or within walking distance for assisted living residents to enjoy?
There are shopping and doctor offices located within walking distance of the community including Safeway, Starbucks and Rite Aid.
What transportation services does Carlton Senior Living Pleasant Hill offer to assisted living residents?
We offer shuttle service daily to doctor appointments, shopping, churches, banking and errands.
What makes the chef or dining program at Carlton Senior Living Pleasant Hill exceptional? What kind of menu can assisted living residents expect?
Our chef is trained in many modalities and offers fresh, made from scratch specials daily.
What safety features or security measures does Carlton Senior Living Pleasant Hill offer to assisted living residents?
We offer an emergency pull cord in each apartment as well as an emergency pendant. Our community also has security cameras throughout the common areas and outdoor spaces.
How does Carlton Senior Living Pleasant Hill keep residents' families informed about their loved ones?
Carlton has a unique position called the Resident Liaison whose primary responsibility is to communicate with family any change of condition or positive involvement of the resident.
What is the care staff-to-resident ratio at Carlton Senior Living Pleasant Hill during daytime and nighttime hours?
We do not have a staff-to-resident ratio as we provide care staff based on individual care plans that are created at the time of move-in by an assessment and updated at least twice a year or when there is a change ion condition like a hospital visit or a fall.
If Carlton Senior Living Pleasant Hill accepts dogs or cats, what indoor/outdoor areas can they enjoy?
Yes, we are a pet-friendly community. Size and breed restrictions apply. We have several outdoor grassy areas, a patio and deck which are accessible to residents and their pets.
What ongoing senior care training does the staff receive?
Our staff receives on-going training that exceeds state requirements. We have training at our home office called Carlton University.
Describe the overall population of independent living residents at Carlton Senior Living Pleasant Hill. What is their average age? What are their favorite things to do?
We average 32% Independent residents whose average age is 86. All our residents enjoy the same robust activity schedule.
What are some recent off-site events that the community activity director at Carlton Senior Living Pleasant Hill has organized?
We offer weekly excursions to local museums, casinos and restaurants.
What transportation services does Carlton Senior Living Pleasant Hill offer to independent living residents?
Same as Assisted Living
What makes the chef or dining program at Carlton Senior Living Pleasant Hill exceptional? What kind of menu can independent living residents expect?
Same as Assisted Living
What common areas are available for independent living residents?
All of our common areas and available for use by all of our residents.
What safety features or security measures does Carlton Senior Living Pleasant Hill offer to independent living residents?
We offer emergency pull cords in each apartment as well as an emergency pendant. We also have security cameras throughout the community in the common areas and outdoor spaces.
If Carlton Senior Living Pleasant Hill accepts dogs or cats, what indoor/outdoor areas can they enjoy?
Yes, we are a pet-friendly community. Size and breed restrictions apply. We have several outdoor grassy areas, a patio and deck which are accessible to residents and their pets.
Does Carlton Senior Living Pleasant Hill work with an agency or registry to provide nursing and medical assistance as needed?
We work with various local agencies to provide certain type of services.
What safety features or security measures does Carlton Senior Living Pleasant Hill provide to protect residents who wander?
Wander Guard service is available for those who may wander.
Costs for Carlton Senior Living Pleasant Hill
Services and Amenities of Carlton Senior Living Pleasant Hill
Costs
- Rent Plus Care Fees
- Entry Fee
- Fee Structure Extra: We Offer A Month To Month Rental
- Assisted Living Starting At: $4395/month
- Independent Living Starting At: $4395/month
Room and housing options
- 1-bedroom apartments
- Companion Suites: We Do Not Offer Companion Suites
- Studio Apartments
Dining options
- In Room Kitchenette
- Dining Room Shared Meals
- Room Service For Meals
Features
- Beauty Barber Shop
- Computer Room
- Resident Transportation
- Party Space
- General Store
- Garden And Patio
- Resident Parking
- Security Gate
- Spa
- Features Extra: Library, Fitness Room/Gym
Cleaning services
- Laundry For Linens
- Private Cleaning Services
- Housekeeping
- Laundry For Clothing
Technology and entertainment
- Cable In Rooms
- Technology Extra: Emergency Call System
Health services
- Hospice Care
- Medication Management
- Nurse On Staff: Yes
- Pharma
Activities
- Offsite Activities
- Music
- Games
- Stories
- Lectures Discussions
- Wii Sports
- Fitness Room
- Arts And Crafts
Financial guidance
- Home Sale Assistance
- Va Benefits Consultation
- Financing Advice
Guest services
- Guest Parking
- Guests At Mealtime
- Overnight Guests
Diet
- Diabetic
- Low Fat
- Low Salt
Languages
- English
- Spanish
- Tagalog
General
- Resident Capacity: 165
- Minimum Age: 60
- Pets: Yes
Licenses
- State Licenses: 71440541
About Carlton Senior Living Pleasant Hill
Carlton Senior Living Pleasant Hill (Formerly Chateau Pleasant Hill) offers Contra Costa County's only continuum of senior care located on a lush campus. The Chateaus are vibrant, activity-filled communities with lots of opportunities to share laughs, fun, and life with new friends.
Apartments at Carlton Senior Living Pleasant Hill boast views of California oaks, sunset hillsides or landscaped water fountains. The National Wildlife Federation has certified the Chateaus' grounds as a noted 'Backyard Wildlife Habitat,' which encourages wildlife habitation. Not surprisingly, hummingbird feeders and birdhouses are not uncommon sights and the natural environs set the tone for a beautiful living experience.
The Carlton Senior Living experience begins the moment you move in. Our move-in consultation ensures a plan is in place for both resident health care and best life needs. We work with you to create a Personal Expressions activity program and to gauge the level of personal care needed. Ongoing Family Connection Conferences help us monitor resident lifestyle changes and adapt to their healthcare needs accordingly.
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