The Terraces at Park Marino

Reviewer#AT1206

The Terraces at Park Marino is very complete. On the tour, they showed me all the areas. We toured both a one-bedroom and a studio. The outside space was just concreted over. They had some trees and what have you, but it was mostly concrete, so it was just very off-putting for me.

Kischchen

The Terraces at Park Marino was an excellent community. They're really engaged. The apartments were great. The facility was nice and clean. The staff members that gave the tour did a good job. Their dining area looked very engaging.

Russ

I toured The Terraces at Park Marino and we're just waiting on if our application will get accepted. I made it very clear of what my father's needs are, and they were very open and honest with what they could provide. First of all, I like Sam. I think he's the gentleman who heads the whole thing. He's the one who walked me through everywhere. I liked that the whole facility was clean, and I liked the fact that the residents seemed happy there. The staff clearly had a high morale, and they were happy to be working there. A lot of them had been working there for ten to 15 years. I saw a studio apartment and it was very clean, brand-new carpets, and a nice view from the room. They have a theater and a pool table on each floor. What I was most impressed with was the spacious grounds out in the back with a real park-like setting. I saw their menu and the dining room and it was expansive. I was very impressed with what I saw.

Provider Response

John

We went to The Terraces at Park Marino. The community relations director was very open and welcoming. The entire community felt like a family. They've got very nice, modern facilities, and very nice activities. Overall, it's a very nice place. The amenities were numerous to mention. They have a beauty care facility, outside gardens, library, exercise, and performances twice a week where musicians come. It's very clean.

Dianna

We chose The Terraces at Park Marino due to the services, the level of care, and the longevity of their employees. We took my mom for a tour of the place, then we began moving her furniture this weekend so she will be there by Tuesday. The tenure of their employees tells you that they pay their employees well so they're compensated and provide good care. That was critical, for us. We toured their assisted living and also saw their memory care. They didn't let us give them an assessment of our mother's health. They asked for a doctor's confirmation of how well or not well she is, and what kind of assistance she may need. They also reviewed her health and compare the two so that when she enters, there isn't a kind of a bait and switch thing where you say, "Oh, my mom only needs her meds, brought to her in the morning", and then all of a sudden, you're hit with a bill because they're having to provide a lot more care. They can truly give you the cost of what services she'll require. In most of these places, the services are on a kind of a menu where the less you use, the less you pay, and as you require more services, you add that to your monthly total. You are not blindsided at The Terraces; you know exactly what you're going to pay. They offered social, emotional, and functional well-being. They have a theater and they play interactive games. They have groups that meet and talk about social issues. They have people and groups that meet and they can talk about their religious viewpoints. They have an area to work out, a salon that takes care of people's grooming, and a happy hour. There are continuing things going on like gardening and my mother loves to garden. She's in a wheelchair so it's hard so they have platforms where she can garden. They have multiple places to enjoy outside as well as inside. What my mom will get as she transitions is she will keep a social infrastructure with people that have commonality with her, and that will allow her to flourish and not feel like she's come here to end her life. It's more of "I've come here to go to the next step in my life and it will be rich and fulfilling". They have baking and mixology. They have a plethora of services and social, interactive things like art classes, that they offer to give my mother the same rich environment she's had in her home. She's a teacher with a double master's, so she's an intelligent individual and I want her to have a rich environment. They have a section where if somebody starts to have a cognitive impairment, that section is a little different so that they provide a higher level of care for people. If somebody's got dementia or they have cognitive issues, you want to be sure that they don't have access to walking out and getting hurt so they provide that same beautiful environment, but with a level of protection that the individuals of that experience need. I was very, very pleased with this place, they've made it very nice. They also completely cleaned and painted their rooms. The cleanliness of the place is amazing. They have a private dining room so if she wants to have her family over, we can sit in the private dining room, so she feels like she's at home having her family for dinner. It's just very, very well thought out, and a very good transition for her.

Provider Response

Abarry54

My mom was in the memory care unit at the Terraces for a little over 2 years. In that time whenever I visited the staff always were attentive and treated Mom with dignity and respect. Her Alzheimer's had rid her of her ability to care for her personal needs, but she was always clean. The food was good and the dining room reminded me of a restaurant rather than an institution. Memory care had a nice little patio for residents which my mom appreciated. Activities were limited while mom was there but that was due to the pandemic. I have to say I was impressed by the administration's serious guidelines and how they kept everyone safe during that time. They kept everyone informed with weekly updates . This gave me a great peace of mind knowing that she was in a safe environment. I am so grateful for the care they gave her in her last 2 years of her life.

Provider Response