Mills-Peninsula Skilled Nursing

Last year we visited Mills-Peninsula Skilled Nursing. I can't say much about the staff, I didn't really have a kind of interaction much with the staff because of COVID and the big lockdown. It was just very difficult, it was a difficult situation. What I observed of the staff, they seemed caring, and my mother didn't complain. She said, "Oh they're very nice to me here," but I think, you know, once again there were problems with giving medications and combativeness, and they called frequently. I don't know what they wanted us to do. Our take on that was, "We're very sorry, but you're the professional, what can we do?" I couldn't get her to take her medications, so what do you want us to do? It was at that point that I contacted the geriatric doctor down there, and was pretty in touch with the hospice, and then after hospice took over that was kind of a big relief, because the hospice is good about setting things up and intercepting problems. The acute care, it seemed very disjointed and chaotic, and a bit of a confusion there. I think the third day she was there, they lost her. My mom is profoundly deaf and they lost both of her new, expensive hearing aids, but after we jumped through a lot of hoops and complained to a lot of people, we did get a check from them to cover the insurance we had on them for reimbursement, so that's all cleared up. My mom shared a room with another person, with a curtain, and it was just like a hospital room basically. They take her out to do physical therapy. The physical therapist was very nice, we did talk with him quite a bit throughout, and he was trying to get her to be, trying to get up, and walking with assistance. The visiting was the nightmare. We'd have to stand outside and yell through a window, so it was not good, and then they would bring her out so we could have some distance. The staff, I would give them a rating of four. I think anybody that's working there deserves that 'cause it's very difficult, and I didn't have like any/much interaction with them. The few I spoke to seemed pleasant and happy, and my mother didn't complain. My mother seemed to like the food there.

I used to visit this facility for community service purposes when I was in school. My friends and family and I would make decorations, cards, gifts, etc... and deliver them to the nursing/old folks patients at Magnolia Gardens. We would also spend a few hours talking and conversing with the patients or taking light walks with them or helping them with their medications or watching television with them. I enjoyed going here, the old folks were very interesting and had a cultivated opinion and zest for life. They taught me a lot about a variety of things. And not only did i feel good about helping them and brightening their day, but I also felt good as I knew I was giving back to the to the community and doing my job as an American Citizen.

My dad recently spent 3 weeks at Mills-Peninsula Skilled Nursing. Conveniently located right next to Mills Peninsula Hospital, it's an older facility but it seems clean and well-maintained. I thought the nurses were exceptionally good. They were pleasant and helpful, no matter how difficult my dad sometimes was. My dad always seemed to get a lot of attention from them, and they even provided sitters for him when he had bouts of delirium or restless nights. We were less impressed with the doctors who, although very experienced and well-qualified, seemed to be pretty set in their approach and we had to push for them to consider other options. I liked how they assigned a case worker who met with all the doctors periodically to assess my dad's condition and recommend a future course of treatment for him. But my dad did complain a lot about the food - typical boring hospital food, he said. Overall, I was pretty happy with the care my dad received at Mills-Peninsula Skilled Nursing.