I would give this facility 0 stars if that were possible. The first day my father entered the facility, he was denied the prescribed pain meds, which were prescribed every four hours, for over 9 hours. I had to call and then was greeted with a defensive attitude by the nurse. The next day, the administrator apologized and we decided to not move him, as was my intention. The administrator reported she had filed a grievance on the evenings events. Today, after him being there for two weeks, we went to pick him up. I had not been there in two days, and when I walked in, I could tell his condition had deteriorated GREATLY. He was very ill.. He was coughing, and I could hear he was very raspy, and it appeared he was having a hard time breathing. I had to request someone to come listen to his lungs with a stethoscope. My father reported he had asked to speak to the doctor many times due to the way he was feeling. The nurse stated he believed he could hear some fluid in his lungs. At that point, a call was placed to the doctor's office, who stated my dad "could stay a few more days because of his condition." Ummm, NO. We took him immediately to the Emergency Room only to be told he was severely dehydrated and had Type A flu. This could have only been acquired there. The hand hygiene of this facility is sorely lacking. The CNAs hide in the cubby by my father's room and play on their phones ALL the time. If you love your family member, as I do my Dad, LOOK ELSEWHERE! A formal complaint is being filed with the State of Arkansas due to this situation. I only home my dad is strong enough to recover from this. Shame on the people at the Maples for being more concerned about money than the people in their care!!!!!