The Maples at Har-ber Meadows

patient 84

I was here for a month then they discharged me and I went home. Then they called APS adult protective services so I went to the hospital again cause their home health nurse came by and said my O2 was low so then APS sent me back here this is the worst care ever I put myself in bed no one come around a long time and I was running off of portable oxygen oxygen because of my health issue. They never came in and checked on me. This place is horrible I wouldn't send my dog here

RachaelLong

The Maples saved my sanity after my mother had a stroke. They worked very hard with me to get her in. The staff is filled with kind and compassionate people who remembered names as well as details specif to my mother's recovery. I watched nurses treat my mother, as well as other residents who at times were verbally or physically violent, as if they were family. Everything was always clean and the atmosphere was very pleasant. I recommend this fascility to anyone looking for long or short term care.

Jim1234

My dad lived at the facility for almost 5 years until recently. He had absolutely no complaints and neither did my family. All the staff on all 3 shifts were extremely helpful! They went out of their way consistently to make sure my dad was in the best care possible! Would recommend to anyone looking for skilled or long term care! Could not thank them enough.

ruth

To me this is one of the worse nursing homes i have ever seen in my life. There is so much going on in that place and it is just covered up by the ones in the offices. You are not suppose to be loud or raise your voice yet a night male nurse used curse words with my brother yet the office staff covered it up to protect him. One time my brother ask for another cup of coffee the staff told him he had 2 good legs get it himself. I went to the office on that and told this lady she was only getting paid because of the patients there and i didn't care if it was his 10th cup of coffee it was her job to get it for him not for him to get it for himself.I have heard patients calling for help to use the bathroom and staff just standing in the hall doing nothing and after they yelled for the 3rd time i went and ask them wasn't it their job to take them to the bathroom when they needed it? Then i stayed until i knew he had been taken and until he was done.. There has even been roaches found in coffee that the patients had been served for their breakfast. Roaches in the floors and walls in the cafeteria and in the hallways. No need to call state because they never do anything. I know this because i called them twice and the last time i gave them my name and they called me when the lady came so i went up to the maples to see exactly how they investigate well to my disappointment she sat in the office talking to the one who runs the place and writing what ever they were talking about but to my surprise she did get up off her butt one time and came out to the hall and looked right then left and went right back to the same room talking to the same woman and writing whatever she was saying. If i had a dog i hated i would not put it in that place. I was there visiting my brother one morning and i was feeding a blind man and i heard laughing and i looked up and seen 3 of the staff standing there looking at their phone talking about a ring and laughing while those old people sat there waiting to be feed. This upset me because i was taught to show respect and to take care of our elders and i went in to talk to the head of nursing and ask him are your staff suppose to be on their phones while working? He said no so i told him he needs to get out of that office and see what is not being done there.. I made a few friends while my brother was there before getting kicked out and we were sitting there talking one morning and one lady friend told my brother after he was complaining about something there at the maples she said we just have to take it and keep our mouths shut. That just floored me and upset me at the same time. If we don't fight for these poor people who are? I have so much more i could say but this gives me a headache thinking about all of this. My heart goes out to those poor people still there.

Paula Purvis

I wish I could give a negative. Only allowes a 1. I had to go in for rehabilitation NB for to a broken ankle and fibula. I was there 6 week's and was only allowed 3 showers. The shower chaires are taped together. The beds are very old and don't work right. The mattresses I would not even let my fogs lay on, and the food is do bad you couldn't eat it. I had food from home brought in and had stuff for breakfast and fruit for lunch. If my family had not brought me that stuff I would have been screwed. The do not provide fruit at all. The second shift was the best at least they awnsered the patients. Burnidette my physical therapist was horrable and should never be allowed to work with people.

japerk65

I would give this facility 0 stars if that were possible. The first day my father entered the facility, he was denied the prescribed pain meds, which were prescribed every four hours, for over 9 hours. I had to call and then was greeted with a defensive attitude by the nurse. The next day, the administrator apologized and we decided to not move him, as was my intention. The administrator reported she had filed a grievance on the evenings events. Today, after him being there for two weeks, we went to pick him up. I had not been there in two days, and when I walked in, I could tell his condition had deteriorated GREATLY. He was very ill.. He was coughing, and I could hear he was very raspy, and it appeared he was having a hard time breathing. I had to request someone to come listen to his lungs with a stethoscope. My father reported he had asked to speak to the doctor many times due to the way he was feeling. The nurse stated he believed he could hear some fluid in his lungs. At that point, a call was placed to the doctor's office, who stated my dad "could stay a few more days because of his condition." Ummm, NO. We took him immediately to the Emergency Room only to be told he was severely dehydrated and had Type A flu. This could have only been acquired there. The hand hygiene of this facility is sorely lacking. The CNAs hide in the cubby by my father's room and play on their phones ALL the time. If you love your family member, as I do my Dad, LOOK ELSEWHERE! A formal complaint is being filed with the State of Arkansas due to this situation. I only home my dad is strong enough to recover from this. Shame on the people at the Maples for being more concerned about money than the people in their care!!!!!