Chaparral Winds Retirement Community

Offers Assisted Living and Independent Living

16 Reviews

16623 N. West Point Parkway

Surprise

85374

Chaparral Winds Retirement Community

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4.0 16

Carolyn 2022-04-21 My dad's very happy at Chaparral Winds Retirement Community's assisted living and they've been very good at helping him with all his needs. If he's happy, we're happy too. The people who work there seem very, very helpful. He has mentioned that previously, his appetite was pretty much non-existent but now he's eating well again, so that's good. They have lots of activities and as soon as he gets stronger, he's looking forward to getting out and doing more. His apartment is very clean, everything is easy to get around within his walker, it's very accessible, and he's really happy with it. I haven't been there but my brother flew down and they had a large room where you can go and visit with people. They let us know how his health is. He had to go to the hospital not long ago and they called right away and let us know so I think communication has been great. Everything is clean and he's got lots of room to roam when he can, so I'd say it's a great place. I am a friend or relative of a current/past resident

5 5 1

Jim 2022-04-07 So far, Chaparral Winds Retirement Community has been really good, and the big thing why we chose it was because it's all inclusive. So, if it gets worse, most expenses don't go up. The food, the care, and the staff have all been really good. They check their residents day and night. My dad is in a studio with his own bathroom, living area, a refrigerator, microwave, and a sink. So, it's comfortable for him. Everything's clean and nice. It's pretty roomy. They have activities for them, games, and crafts. They have a little park-like area outside and an activities room that's more like a dining room. I am a friend or relative of a current/past resident

5 4 1

Ted's niece 2020-04-20 My family and myself were lucky that when our beloved uncle Ted needed to be placed on Hospice, he was a resident at Chaparral Winds Assisted Living in Surprise Arizona. Our uncle was never diagnosed, but after 94 full years he developed “ The Dwindles.” The combination of care provided by Chaparral Winds and Hospice, and the Case Management that Hospice provided allowed our uncle to remain in his home until the end. As CW is not a nursing home Hospice was required to oversee his end of life care, adjust medications, and maintain communication with the family on his well being. Unfortunately all my uncles family lived out of state, and neither of these entities provide 24 hour care, so we hired a sitter for the last month of his life. The staff at CW and Hospice helped in determining how and when to provide this additional help, which allowed us to stretch his dollars. The presence of another person to offer water, companionship, and to be an advocate in place of family greatly relieved his fears of being alone. In such a changing situation, there were needs for adjustments. I can say that the willingness of CW to communicate, and take action when needed, was professional and compassionate. Not everyone has the temperament to work with the elderly. The interaction with my uncle that I observed, from Administrator, Director of Nursing, nursing staff, housekeeping, dietary, and maintenance was respectful and caring. The loss of our dear uncle was lessened in knowing that at the end of his life, he had a second family at Chaparral Winds. I am a friend or relative of a current/past resident

5 5 1

Joanne 2019-05-28 My in-laws have moved into Chaparral Winds. It is very nice. There is a choice for independent living or assisted living, and they even have memory care. Many staff members have been there for a long time. They're very pleasant, came in, and introduced themselves right away. They seem to be very on top of things. Chaparral Winds is a very clean place. My in-laws like the food. They have music from time to time, and they go out just to get to stores. They are welcome to go over to the independent side and go on their outings. I am a friend or relative of a current/past resident

5 5 1

Anonymous789 2018-07-26 I was very surprised that Chaparral Winds couldn't handle our situation. My husband went in and he was fine, but they couldnt handle him, and they put him in a hospital before they contacted me and let me know what was happening, so I wasn't happy. The place was clean and had good food. I liked the people, but I don't understand what happened with my husband. I am a friend or relative of a current/past resident

5 3 1

leilani999 2017-10-12 Food is horrible! Personal is all related, or young enough to be questioned. Head of Maintance (don) is disrespectful to elderly no matter if they are wrong or right. Disrespectful and takes forever to get any concern or comment done. Interior is old and deteriorating, front lobby couches smelled to high heaven. My god! This place really needs to be ran right bc its not happening. (Not only did residents complain, but i have witnessed all the above!) I am a friend or relative of a current/past resident

5 1 1

mmorri 2017-07-27 Mom lives here. They frequently leave meds around her room. Her room is never cleaned. I am a friend or relative of a current/past resident

5 1 1

Nancy422132 2017-03-07 Chaparral Winds is fantastic. They have just about everything I can think of. The room is a two-bedroom unit and is quite large. We were able to try the food several times, and the staff is more than friendly. The surroundings were very pleasant. There is plenty of outdoor space. It is exactly what we are looking for. I visited this facility

5 5 1

Karen123 2017-01-07 Outstanding! Elegant & beautifully maintained, Chaparral Winds offers independent, assisted living & memory care in adjoining buildings. I was VERY impressed with the wonderful, compassionate care they provided for my 96 year old mother during a recent respite stay. They staff is extraordinary - so kind and helpful. Location is ideal, making it easy for visitors to stop by. Food is terrific, there are plenty of activities and guests and visitors are made to feel welcome. Pricewise, it's one of the best values you'll find in the area, I highly recommend Chapparal Winds. We were extremely pleased with the fine care, excellent staff and attractive rooms and campus. Highly recommended! I am a friend or relative of a current/past resident

5 5 1

Yolande 2016-10-13 I have visited Chaparral Winds because I go there every week. There’s a gentleman whose care I oversee. Their facility leaves things to be desired. This is an assisted living facility, and they’re supposed to be helping the clients there. It is sad. The food is very good. But as far as the personnel, it is not the same. A few of them spend some time with the clients, but very few of them. And it always smells. It smells like urine, and it seems they could use disinfectant or something. They don’t have too many activities. The gentleman whose care I oversee goes to the Alzheimer’s unit, and he calls out bingo numbers. However, as far as activities at his own place, they have a few physical activities. They do exercise, but other than that, there’s no one that comes in to play the piano, sing, or other things like that. I am a friend or relative of a current/past resident

5 3 1

Happy Visitor121640050 2016-03-13 Chaparral Winds Assisted Living was a very nice facility with nice bedrooms and a pool. The staff was very helpful and answered all of my questions. The dining area was big and beautiful. I visited this facility

5 4 1

Cindy120070650 2016-02-15 Chaparral Winds Assisted Living has a pool. The place also has an independent living section in which they have separate little homes with garages. I looked at those, and they were really nice. My friend’s mom has a lot of furniture in her room, but other than that, her room is very nice. The food is very good. The staff is very nice and very cooperative. They really like my friend’s mom. They just treat her really well. When she doesn’t feel up to going to the dining area, they bring her meal up to the room. They have exercises that she participates in. They also have movie nights. They have entertainment in which people come in. At Christmas time, they do a whole lot of different activities. She plays cards, and she has taken a few classes, which is nice. I visited this facility

5 5 1

Caring 2015-08-10 We just liked the place and the room, and the pricing structure was better. I live in North Carolina, so I am not there as often, but all the reports I have had been very good. I would recommend Chaparral Winds to anyone looking to place their parents or in-laws. I am a friend or relative of a resident

5 5 1

leezee 2011-06-10 An absolutely beautiful facility! In fact, my husband and I, on visiting this facility with my father in law, both agreed we'd live there. Immaculate. Tons of trees, extraordinary friendly staff and though their web site states three meals per day, we realized it was only two. Meals are served in a cafeteria so each resident is responsible for getting to the cafeteria. My father-in-law is in the early stages of dementia, so this was a slight concern of ours, but we were assured that out of courtesy, staff would remind him of meal times. If taking any medications, it is up to the resident to remember. They are also expected to do their own laundry. My father-in-law stayed in this facility for over one month. He seemed very happy there but as he does suffer from dementia, the staff was unable to provide the services he required. He was often found wandering the hallways. I have to say, the staff, which seems to be available 24 hours per day, were quick to alert us. This is a beautiful, well-kept facility. I know my father in law liked it there. He liked that he could get transportation to nearby stores and he was allowed to keep his cats. Unfortunately this facility didn't work out for us due to my father in law's condition, but I would highly recommend it to anyone who can live on their own and fulfill their basic needs with some assistance. Friend or relative of resident

5 4 1

Resident here 2022-02-20 Chaparral Winds Retirement Community…. Like living on a cruise ship. If you are trying to decide whether to sell your home and move into a Retirement Community, look no further than Chaparral Winds and here’s why… I am 74yr old and LOVE living here. To tell you why, I will give you an analogy…. My husband passed away and living alone whether in a house, or an apartment wasn’t cutting it. I was still “alone” in my home, eating alone and having to force myself to do things outside of my home. Plus, I was tired of home ownership maintenance. So, I moved into Chaparral Winds Retirement Community in Surprise, AZ. They are also a "Pet Friendly" Community. This was the “best thing” I could have done. Now to give you the analogy… My husband and I cruised a lot and loved it. Living in Chaparral Winds Retirement Community is like being on a permanent cruise, except you are docked on land, no water under you and you don’t get seasick. Look at it this way… compared to a cruise… You can take the van to do things in the city, or go on your own…just like on a cruise. You have your own stateroom/apartment, you do have to make your own bed and do your own laundry, but you can pay extra for someone else to do it, if your so choose… but you do get housekeeping, will clean your apartment or casita twice a month. You get a schedule of events in your personal mailbox weekly, not daily on your bed. Lots of activities and they bring in entertainment. If you have a problem in your apartment…ex: dishwasher stops working… call the front desk (Purser if on a cruise) and they will notify maintenance to fix the issue. No cost to you… just like on a cruise. You step outside in the hallway and you are sure to find happy and friendly residents, just like on a cruise ship. You can just walk down the hall and take part in activities, use the exercise room and/or enjoy the entertainment. Now about the food…let’s face it, we all want to know how good the food is, just like on a cruise. All you do is fill out your menu… with lots of choices, turn it in once a week and then head to the dining room and enjoy the fantastic food or you can have it delivered to your room… sound like a cruise again? Our current chef worked for 5 yrs. on a cruise ship, plus in the UK for 14 yr. … so how can you beat that for chef experience. The food is awesome, as are the desserts. They try to keep the entrees and desserts on the menus changing so we always look forward to great meals. If at some point you need Assisted Living or Memory Care… they have that too… AND…same great food! Again, if you are considering an easier life, with friends, great food, activities, entertainment, exercise classes, etc. Look no further… Come check out Chaparral Winds. I love it here and I am sure you will too. ~Laurie H. I am/was a resident of this facility

5 5 1

MG 2019-07-03 I chose Chaparral Winds Retirement Community -- after looking at four or five others -- because of the price, what it covered, the atmosphere, what it looked like, and the overall appearance of the place. There weren't many activities going on. I would definitely recommend them because I'm happy here. It's a very nice place. I am/was a resident of this facility

5 4 1

16623 N. West Point Parkway, Surprise, AZ 85374

Call (800) 385-2527

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Reviews of Chaparral Winds Retirement Community

16 Reviews Write a review

Food

(7 Reviews)

Staff

(7 Reviews)

Facility

(7 Reviews)

Activities

(5 Reviews)

Value

(6 Reviews)

Assisted Living Reviews for Chaparral Winds Retirement Community

April 21, 2022

By Carolyn

I am a friend or relative of a current/past resident

My dad's very happy at Chaparral Winds Retirement Community's assisted living and they've been very good at helping him with all his needs. If he's happy, we're happy too. The people who work there seem very, very helpful. He has mentioned that previously, his appetite was pretty much non-existent but now he's eating well again, so that's good. They have lots of activities and as soon as he gets stronger, he's looking forward to getting out and doing more. His apartment is very clean, everything is easy to get around within his walker, it's very accessible, and he's really happy with it. I haven't been there but my brother flew down and they had a large room where you can go and visit with people. They let us know how his health is. He had to go to the hospital not long ago and they called right away and let us know so I think communication has been great. Everything is clean and he's got lots of room to roam when he can, so I'd say it's a great place.

April 07, 2022

By Jim

I am a friend or relative of a current/past resident

So far, Chaparral Winds Retirement Community has been really good, and the big thing why we chose it was because it's all inclusive. So, if it gets worse, most expenses don't go up. The food, the care, and the staff have all been really good. They check their residents day and night. My dad is in a studio with his own bathroom, living area, a refrigerator, microwave, and a sink. So, it's comfortable for him. Everything's clean and nice. It's pretty roomy. They have activities for them, games, and crafts. They have a little park-like area outside and an activities room that's more like a dining room.

April 20, 2020

By Ted's niece

I am a friend or relative of a current/past resident

My family and myself were lucky that when our beloved uncle Ted needed to be placed on Hospice, he was a resident at Chaparral Winds Assisted Living in Surprise Arizona. Our uncle was never diagnosed, but after 94 full years he developed “ The Dwindles.” The combination of care provided by Chaparral Winds and Hospice, and the Case Management that Hospice provided allowed our uncle to remain in his home until the end. As CW is not a nursing home Hospice was required to oversee his end of life care, adjust medications, and maintain communication with the family on his well being. Unfortunately all my uncles family lived out of state, and neither of these entities provide 24 hour care, so we hired a sitter for the last month of his life. The staff at CW and Hospice helped in determining how and when to provide this additional help, which allowed us to stretch his dollars. The presence of another person to offer water, companionship, and to be an advocate in place of family greatly relieved his fears of being alone. In such a changing situation, there were needs for adjustments. I can say that the willingness of CW to communicate, and take action when needed, was professional and compassionate. Not everyone has the temperament to work with the elderly. The interaction with my uncle that I observed, from Administrator, Director of Nursing, nursing staff, housekeeping, dietary, and maintenance was respectful and caring. The loss of our dear uncle was lessened in knowing that at the end of his life, he had a second family at Chaparral Winds.

May 28, 2019

By Joanne

I am a friend or relative of a current/past resident

My in-laws have moved into Chaparral Winds. It is very nice. There is a choice for independent living or assisted living, and they even have memory care. Many staff members have been there for a long time. They're very pleasant, came in, and introduced themselves right away. They seem to be very on top of things. Chaparral Winds is a very clean place. My in-laws like the food. They have music from time to time, and they go out just to get to stores. They are welcome to go over to the independent side and go on their outings.

July 26, 2018

By Anonymous789

I am a friend or relative of a current/past resident

I was very surprised that Chaparral Winds couldn't handle our situation. My husband went in and he was fine, but they couldnt handle him, and they put him in a hospital before they contacted me and let me know what was happening, so I wasn't happy. The place was clean and had good food. I liked the people, but I don't understand what happened with my husband.

October 12, 2017

By leilani999

I am a friend or relative of a current/past resident

Food is horrible! Personal is all related, or young enough to be questioned. Head of Maintance (don) is disrespectful to elderly no matter if they are wrong or right. Disrespectful and takes forever to get any concern or comment done. Interior is old and deteriorating, front lobby couches smelled to high heaven. My god! This place really needs to be ran right bc its not happening. (Not only did residents complain, but i have witnessed all the above!)

July 27, 2017

By mmorri

I am a friend or relative of a current/past resident

Mom lives here. They frequently leave meds around her room. Her room is never cleaned.

March 07, 2017

By Nancy422132

I visited this facility

Chaparral Winds is fantastic. They have just about everything I can think of. The room is a two-bedroom unit and is quite large. We were able to try the food several times, and the staff is more than friendly. The surroundings were very pleasant. There is plenty of outdoor space. It is exactly what we are looking for.

January 07, 2017

By Karen123

I am a friend or relative of a current/past resident

Outstanding! Elegant & beautifully maintained, Chaparral Winds offers independent, assisted living & memory care in adjoining buildings. I was VERY impressed with the wonderful, compassionate care they provided for my 96 year old mother during a recent respite stay. They staff is extraordinary - so kind and helpful. Location is ideal, making it easy for visitors to stop by. Food is terrific, there are plenty of activities and guests and visitors are made to feel welcome. Pricewise, it's one of the best values you'll find in the area, I highly recommend Chapparal Winds. We were extremely pleased with the fine care, excellent staff and attractive rooms and campus. Highly recommended!

October 13, 2016

By Yolande

I am a friend or relative of a current/past resident

I have visited Chaparral Winds because I go there every week. There’s a gentleman whose care I oversee. Their facility leaves things to be desired. This is an assisted living facility, and they’re supposed to be helping the clients there. It is sad. The food is very good. But as far as the personnel, it is not the same. A few of them spend some time with the clients, but very few of them. And it always smells. It smells like urine, and it seems they could use disinfectant or something. They don’t have too many activities. The gentleman whose care I oversee goes to the Alzheimer’s unit, and he calls out bingo numbers. However, as far as activities at his own place, they have a few physical activities. They do exercise, but other than that, there’s no one that comes in to play the piano, sing, or other things like that.

March 13, 2016

By Happy Visitor121640050

I visited this facility

Chaparral Winds Assisted Living was a very nice facility with nice bedrooms and a pool. The staff was very helpful and answered all of my questions. The dining area was big and beautiful.

February 15, 2016

By Cindy120070650

I visited this facility

Chaparral Winds Assisted Living has a pool. The place also has an independent living section in which they have separate little homes with garages. I looked at those, and they were really nice. My friend’s mom has a lot of furniture in her room, but other than that, her room is very nice. The food is very good. The staff is very nice and very cooperative. They really like my friend’s mom. They just treat her really well. When she doesn’t feel up to going to the dining area, they bring her meal up to the room. They have exercises that she participates in. They also have movie nights. They have entertainment in which people come in. At Christmas time, they do a whole lot of different activities. She plays cards, and she has taken a few classes, which is nice.

August 10, 2015

By Caring

I am a friend or relative of a resident

We just liked the place and the room, and the pricing structure was better. I live in North Carolina, so I am not there as often, but all the reports I have had been very good. I would recommend Chaparral Winds to anyone looking to place their parents or in-laws.

June 10, 2011

By leezee

Friend or relative of resident

An absolutely beautiful facility! In fact, my husband and I, on visiting this facility with my father in law, both agreed we'd live there. Immaculate. Tons of trees, extraordinary friendly staff and though their web site states three meals per day, we realized it was only two. Meals are served in a cafeteria so each resident is responsible for getting to the cafeteria. My father-in-law is in the early stages of dementia, so this was a slight concern of ours, but we were assured that out of courtesy, staff would remind him of meal times. If taking any medications, it is up to the resident to remember. They are also expected to do their own laundry. My father-in-law stayed in this facility for over one month. He seemed very happy there but as he does suffer from dementia, the staff was unable to provide the services he required. He was often found wandering the hallways. I have to say, the staff, which seems to be available 24 hours per day, were quick to alert us. This is a beautiful, well-kept facility. I know my father in law liked it there. He liked that he could get transportation to nearby stores and he was allowed to keep his cats. Unfortunately this facility didn't work out for us due to my father in law's condition, but I would highly recommend it to anyone who can live on their own and fulfill their basic needs with some assistance.

See all Assisted Living reviews (14)

Independent Living Reviews for Chaparral Winds Retirement Community

February 20, 2022

By Resident here

I am/was a resident of this facility

Chaparral Winds Retirement Community…. Like living on a cruise ship. If you are trying to decide whether to sell your home and move into a Retirement Community, look no further than Chaparral Winds and here’s why… I am 74yr old and LOVE living here. To tell you why, I will give you an analogy…. My husband passed away and living alone whether in a house, or an apartment wasn’t cutting it. I was still “alone” in my home, eating alone and having to force myself to do things outside of my home. Plus, I was tired of home ownership maintenance. So, I moved into Chaparral Winds Retirement Community in Surprise, AZ. They are also a "Pet Friendly" Community. This was the “best thing” I could have done. Now to give you the analogy… My husband and I cruised a lot and loved it. Living in Chaparral Winds Retirement Community is like being on a permanent cruise, except you are docked on land, no water under you and you don’t get seasick. Look at it this way… compared to a cruise… You can take the van to do things in the city, or go on your own…just like on a cruise. You have your own stateroom/apartment, you do have to make your own bed and do your own laundry, but you can pay extra for someone else to do it, if your so choose… but you do get housekeeping, will clean your apartment or casita twice a month. You get a schedule of events in your personal mailbox weekly, not daily on your bed. Lots of activities and they bring in entertainment. If you have a problem in your apartment…ex: dishwasher stops working… call the front desk (Purser if on a cruise) and they will notify maintenance to fix the issue. No cost to you… just like on a cruise. You step outside in the hallway and you are sure to find happy and friendly residents, just like on a cruise ship. You can just walk down the hall and take part in activities, use the exercise room and/or enjoy the entertainment. Now about the food…let’s face it, we all want to know how good the food is, just like on a cruise. All you do is fill out your menu… with lots of choices, turn it in once a week and then head to the dining room and enjoy the fantastic food or you can have it delivered to your room… sound like a cruise again? Our current chef worked for 5 yrs. on a cruise ship, plus in the UK for 14 yr. … so how can you beat that for chef experience. The food is awesome, as are the desserts. They try to keep the entrees and desserts on the menus changing so we always look forward to great meals. If at some point you need Assisted Living or Memory Care… they have that too… AND…same great food! Again, if you are considering an easier life, with friends, great food, activities, entertainment, exercise classes, etc. Look no further… Come check out Chaparral Winds. I love it here and I am sure you will too. ~Laurie H.

July 03, 2019

By MG

I am/was a resident of this facility

I chose Chaparral Winds Retirement Community -- after looking at four or five others -- because of the price, what it covered, the atmosphere, what it looked like, and the overall appearance of the place. There weren't many activities going on. I would definitely recommend them because I'm happy here. It's a very nice place.

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Photos of Chaparral Winds Retirement Community

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Services and Amenities of Chaparral Winds Retirement Community in Surprise, Arizona

Costs

Rent Plus Care Fees

Room and housing options

1-bedroom apartments
2-bedroom apartments
Studio Apartments

Dining options

In Room Kitchens
Dining Room Shared Meals

Features

Beauty Barber Shop
Resident Transportation
Garden And Patio
Resident Parking

Cleaning services

Laundry For Linens
Housekeeping
Laundry For Clothing

Technology and entertainment

Cable In Rooms

Activities

Fitness Room

Guest services

Guests At Mealtime
Overnight Guests

Languages

English

General

Pets: Yes

Types of care

Meal Preparation

Training Areas

Memory Care Training

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About Chaparral Winds Retirement Community in Surprise, Arizona

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Chaparral Winds Retirement Community offers Independent Living, Assisted Living and Memory Care all on one campus and under one roof. Our Independent Community offers a stress-free rental environment with short term leases at very affordable prices. Luxury apartments surrounded by acres of beautifully landscaped grounds, shaded walkways, and a large lap pool are all within our secure, gated community. The Assisted Living program focuses on the individual needs of each resident and includes services and amenities for the resident who requires minimal assistance in carrying out the activities of daily living. Our Memory Care is all-inclusive and features a highly specialized program in our secured "Serenity Wing" for the residents whose needs are more unique due to memory loss or confusion.

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