Las Fuentes Resort Village

Jami

My impression of Las Fuentes Resort Village was really good. It may be a little less than the other place, but still very good. Everything was good. It was well-laid out. There are lots of activities to do. They have a workout room and a recreational area. The person who accommodated me was very good, too. She was very accommodating and helpful. She has been there for many, many years. There are lots of tenured staff there at that place. I thought the dining area was very nice and very accommodating.

MizBellaTru

My mom moved into a studio in Independent Living several months ago. As of almost 2 months ago she moved into a 1 BR unit (still in Independent Living). Overall, the staff has been wonderful, kind and caring but what I take is he with is that when she moved into the studio there was a $1,000 non-refundable deposit on top of the high cost of the rent. When she moved a few months later into a 1 BR there was another $1,000 nonrefundable deposit. At the time my mom first looked at the available 1 BR unit (2months ago) it was noted that there was a partially broken window in the unit and she was assured it would be fixed. My mom now lives in this unit and here it is 2 months later and the window is still not fixed. We've now had to involve the CEO to get involved and it shouldn't have had to come to that. I've also been trying to get the Director of Plant Operations to respond to a separate matter and he has not rep!he'd to my email requests. I live clear across the country and it bothers the he'll out of me that my mom was expected to pay a non-refundable deposit on top of such high rent when her unit should have been completely move-in ready 2 months ago. At the very least they should have waived this deposit since her apartment wasn't in pristine condition when she moved in. Also I take issue with the fact that if she wanted a dog or a cat it's another $1,000 deposit. I checked a other facility on Prescott that's equally nice for Independent Living and it's only a 3K pet deposit. Yes, this place is very nice and most of the staff are very nice and caring but they shouldn't have charged my mom another $1,000 deposit for a unit that wasn't in perfect condition where we're now having to involve the CEO to get things done that should have been done before my mom moved in plus the exorbitant cost for a pet. Personally, if you're still physically able enough, you would be better off living in a regular apartment for ALOT less money.

Victoria

My mother-in-law is in Las Fuentes Resort Village. They have beautiful grounds, good food, and friendly people. They have monthly activities and group meetings. They have a courtyard and a patio. It's on lovely grounds with pine trees, and it's well-maintained. The facility smells nice when you go in. My mother-in-law hasn't complained about the food since she's been there. They have two dining areas: one for residents and one for when residents bring in the family. Both of them are very lovely. The facility is very pretty, and it's in a nice location. It's always clean and neat.

Tom

I went to Las Fuentes Resort Village three years ago to visit a friend of mine. He started in independent living, and had a nice living room there with a bedroom, a bathroom, and a little kitchenette. It would have been nice for two people, but too big for one. As he needed more assistance, he was put into assisted living. They gave him his medicine on time and provided him with meals. I met one person that came in on Wednesdays to change his beddings and stuff, and she was a nice person. They had a big, beautiful restaurant type of place where he could go and choose from a couple of different items each day. It was pretty nice. We ate lunch with them twice and even the staff people in the dining room were there constantly making sure I had everything that I needed, even if I was only a visitor. The food was served properly and tasted very good. They have fairly new buildings. At that time, they had an activity program going on in the great big room and it was impressive. The price was fair. So, he was happy there and I was happy visiting him as well.

Gail

Las Fuentes was good. They're wonderful. The staff was friendly and knowledgeable. It's just a little bit out of our price range. The food was very good too. They have a gym. They have lovely gardens, and the grounds are beautiful. There are multiple libraries. The place is beautiful.

Beth

In Las Fuentes Resort Village, when you give a deposit, it's non-refundable. When I first signed the contract, the person I signed the contract with said that if I moved out of the state it would be refundable. But that person is no longer there and they changed ownership, and since that was only a verbal agreement, it won't happen. The place itself is clean and the apartments are very nice. The food is not as good as the other community I saw, but they have a lot of activities.