Glassford Place

My tour of Glassford Place was very thorough and very good. They answered all my questions. The place was bright, clean, and very cheerful. They have lots of decorations up for spring Mother's Day. They have gardening, some people were working in the garden around the rose bushes. People were working with puzzles. The apartments were very clean and bright. The facility was well maintained. It's a smaller place with a very family feeling environment.

I like Glassford Place in that it was a smaller community with a nice staff who seems to have a good rapport with their patients. They have a nice courtyard to sit in with grass. The one-bedroom was a fine size. The smaller room wouldn't work for us. They have a media room where they do arts and crafts and watch movies. The location is small. They don't house a lot of people, and I liked that they don't have to go into memory care. Everything there, they could take care of the person till the end of life. The facility is nice. It's a lovely community for an active senior.

We toured Glassford Place, and it was a good pick for us because it's close to home. They are excellent. It's a small facility, so it's good for some people -- especially if you require a lot of care. They seem to be on top of everything. It was a very nice facility. The staff is excellent and awesome. They gave us lots of good information. It was clean. They have a lot of activities for their residents. Everybody seemed quite happy. We saw a few people when we came in; they were playing a game. It was a much older, probably less active community at Glassford Place.

They were very friendly at Glassford Place. It was clean. The rooms were kind of small, but certainly clean. It was a smaller place. The studio was pretty small. We looked at the one with a bedroom. As far as activities they showed us the activities bulletin board, and they were just starting an activity when we left. I'm not sure what it was. They were sitting around listening to the activities director talking. As far as other facilities, they really didn't have any, except for like a group room or living room set up where a lot of people could gather, and they had the dining room. That's about it.

The Glassford Place was very nice. It's homey and all single floored. It only did assisted living, no independent living. It seemed to be okay. The people that lived there seemed to be pretty happy and comfortable. All the staff seemed pretty busy. Denise was good. The place was very clean; it seemed fine. I saw a studio and a 1-bedroom. They are certainly enough for a single individual. The location wasn't good for me. It was like a half hour away from me.

We had a very nice tour of Glassford Place. The lady who gave us the tour was very helpful. What I liked the most was it was small. It wasn't spread out over a couple of acres, and it didn't have four stories. It was more personal. It was very neat and clean, and the few tenants we saw seemed happy. The staff was very up front about answering all the questions that I asked, she was very pleasant, she didn't linger, and she didn't prolong. We didn't feel she's harassed or overworked. The place looked very nice and neat, and everything seemed well kept. She showed us all the views, and we loved the roses. Their center garden was just blooming. It was fantastic.

First of all I visited this facility earlier in the spring before the Covid outbreak, because i have a family member living here lets just say its not at all what i expected. The caregivers were very pleasant, very nice, polite, professional, but looked overtly worked. On the other hand the office staff was terrible. The nurse was unprofessional, lazy, and did not know what was going on with any of her residents care; including my family members. The executive director was always on vacation every time i needed to talk to him. I saw that on more than one occasion the sales lady was very snooty and demanding to the caregivers. The food was terrible I have never been someone to complain about food, but it was horrible. And when it came to cleaning the cleaning lady did not do her job properly and thoroughly. I would have to come in once a week and clean for my family member, because they would complain that their room has not been cleaned. This place has potential especially because they have really goodhearted caregivers that actually care about the residents. However, the office staff does not seem to acknowledge that there caregivers are struggling to provide the proper care because they are overtly worked.

My husband stayed at Glassford Place. There were quite a few activities, but most of them had to do with either religion or music. I ate there three times myself and the food was not good at all. The staff was friendly and helpful. It was a small place, and there weren't very many residents. Most of them had more dementia than he did, and he didn't care for that at all. They wouldn't let him go out and walk around outside. They kept the doors locked. When you came in, you had to put in a code to get the door open, but they didn't give any codes to the residents, so he wasn't allowed to go out without me or one of the staff members letting him out. They had a big courtyard which was pretty, and they could go out there and sit down, but they couldn't go out and just walk around the building. The facility was always clean and there was a lot of light in there.