Mcguffey Health & Rehab Center

Kenneth's wife

My husband was sent from the hospital to Mcgufferys for rehab. In the first place he should have never been released from the hospital that soon. He was not even able to stand on his own. The first morning he was there my daughter and I went to see him and we heard him hollering for help as we walked down the hall. He told us he had had nothing to eat and he was laying in a puddle of water. He not even was laying on a soaking wet bed but he also was laying in his bowel movement. There were nurses in a patients room next door. I called out to them and told them he needed cleaning. Their answer was we'll get to him. I walked down to the nurse station and told a woman and she said they were short handed and would get to it as soon as they could. There were plenty of people standing around. I couldn't tell who was a nurse and who was an aid. I blew up and asked her how she would like to be laying in her s-- They went and cleaned him and called the nursing supervisor. She assured me that it wasn't usually that way. They have 15 minutes to have a person cleaned up. He had been laying longer than that. Then I asked someone to shave him. They didn't. He was on pureed food, The first meal he received was not pureed and they had sat it across the room and left. My husband could not feed himself. When we first got there there were no chairs in the room for me and my daughter to sit in. I asked for one and was told okay. Never came so I found a folding chair inside a closet down the hall and dragged it to the room myself. Later I asked for another and the nurse said maintaince would have to get it. Waited and it never came. I asked another nurse and she got one herself. A young man came in to care for my husband the next day and I asked him to shave my husband and he looked around and said he has no supplies like they give you in the hospital. He had to go searching for one. There is more I could write about but the main thing is they called on the third day and said they had found him laying in the floor that morning. I asked if they didn't have the pads with the alarms if someone was getting off the pad. The woman told me they weren't allowed by the state, it was considered a form of restraint. She lied. I called two other homes and they said they used them and had never heard about a state law saying they couldn't be used. They said it was a safety things. I talked to a lady with the state who reviewed nursing homes and she said it wasn't so that the pads could not be used. She was planning to go there because she had other complaints. I asked her to call there and she said she would. Later I saw where the home was calling while I was talking to my daughter in law who is a nurse.. I did not take the call. If they could not get me on the phone they were to call my daughter. They didn't . After I got off the phone I went down to the home. His room was empty and cleaned except for his shoes in the middle of the floor. I sat down to wait thinking he had gone to rehab. A cleaning lady came down the hall and asked if I was okay. I said I was waiting for my husband. She said they sent your husband to the hospital in an ambulance. I went to the nursing station and they told me he started acting funny after the fall. They said we don't know when he will be back. I said he won't be back. That I had been lied to. When I got to the ER my husband was delirious. They did a lot of blood tests but couldn't tell me what was wrong. He was admitted to the floor and everything went down from there. He died 28 days later. I am not saying the fall caused his death but I left my sick husband in their care and he was neglected. When I asked about the pads they said they could put a mattress in the floor. I guess so he could fall on that. I don't know how he got out of the bed if the rails were up and like I said before he could not walk or even stand up he was so weak. I keep wondering how long he laid and if he was calling for me? No, I would not recommend this nursing and rehab home. I let him go there because I thought they had a 5 star rating. If they did they certainly didn't deserve it. Look elsewhere if you have a loved one who needs to go.

Shannon1235

My mother went to McGuffeys for rehab and I was outraged at how she was treated . First of all the facility itself is dirty and smells of urine . The staff is extremely rude . The director talked to my mother like she was a piece of trash ! You hear patients calling out for help , hollering for someone to help them for something and their cries are left upon deaf non caring ears ! If you or a loved one need a nursing home or physical therapy this IS NOT where you want to send your loved one !

goinfamily

McGuffey Nursing Home and Rehab is a very unsatisfactory place. The facility itself looks dirty when you walk in the doors and smells horrible. The floors were dirty, the walls were dirty and we found out the residents were only being bathed up to twice a week whether they had bathroom problems or not. Our grandmother was there for 21 days for rehab after breaking her hip. We went to see her and she had told us they were not getting her out of the bed to do any kind of rehab exercises at all. It was very difficult to find any staff when we need to ask questions or when our grandmother was needing anything. Other residents were left in the hallways in their wheel chairs smelling like urine and feces wearing dirty clothes. Needless to say when we brought our grandmother home she still was unable to do anything for herself including feeding herself because she was so weak from them leaving her lay in the bed the whole 21 days instead of doing the rehab the was supposed to have been doing with her. I would never recommend anyone to go to McGuffey for any kind of stay what so ever.