Right at Home Madison, WI

I think they do about all they can right now. I like the compatibility of the person who comes. I like how they have been very accommodating to our needs.

They have helped us the most by offering the care to my dad. They give us peace of mind in knowing that he is comfortable. I like the consistency of caregivers and ability to check in with the management. They keep us in the loop.

Lisa and Cindy are definitely excellent, but the other caregivers need a little more ambition. They got less enthusiastic as the month went on. I had a total of five different caregivers, and only one of them was consistently late, like a half hour.

They give me more time to get out and get to the grocery store. I have more personal time. They are easy to work with and are very nice, knowledgeable people.

It makes life a lot easier for us 90-year-old folks. They need to notify me of change.

They get her out of bed and change her diapers. They hire good staff and are good at communicating with me. They are great with my mom.

I need help with sweeping and doing my laundry, and they help with that. They do what I need when I need it. I like when they help me with my shower.

They provide consistent caretakers. She is very aware of the needs of her client, responsible and responsive, a good communicator, and takes protocol. It is a mixed bag because we have great experience with the caretaker, but the agency has room for improvement.

Our caregiver is able to provide quality care. They are flexible.

I tried to be diplomatic, and word everything right, I did not want to be confrontational I wanted them to be comfortable and I wanted to offer suggestions. They were hired because I am unable to care for myself the way I like, so they had their people basically clean my apartment and wash my clothes, it was house keeping. For a long time about a year and a half the service was excellent. Then the person that was doing the cleaning was given a desk job and they claimed that they had a wonderful lady who was going to do a good job and she was so bad. I was ready to throw her out. She was completely incompetent and then they brought another young lady and she was worst than the first one, and I did not think that was possible. I was looking for someone else at that point, a different company and I found one. I got a call from the owner and she said that I was nitpicking about the cleaning. First of all it is my apartment and my clothes, my possessions, and she did a crap job and I have every right to nit pick it is my money that paid her. I had every right to nit pick and all I wanted was a decent job of cleaning and a decent job of help and care. I find things after they leave and I found three pairs of my under shorts stuffed inside out in a ball in my drawer. The girls were barley out of high school and they acted like they were still in high school. If it was possible I would go negative on the rating.

They help me. They will take me to the doctor or anywhere I need to go. I like that they do what I need to have done personally, as well as with cleaning my house.

She helps me get cleaned up, change my clothes, chores and helps clean out the refrigerator. From personal experience, I have her here once a week for about three hours and she has always been extremely helpful.

The most helpful thing that they do is take care of me. I like that they are on time and they provide good care.

I use them to get ready in the morning. I have another CNA and whenever she's done, they are my back up. They're easy to work with. They're a little bit smaller than the other agencies. It's easy to get a hold of them on short notice. A lot of times, I need help when scheduling for an emergency and they are available.

The caregivers were good at their job, but they had poor interaction with people. They seemed bitter. Other people should just hire somebody else. The one girl that they got is laid hands on my granddaughter.

They need to have consistent caregivers. They need to improve their communication with their office and clients.

The impact came from my caregiver and she is awesome. I like everything. They are wonderful people. They are reliable and caring.

They make life a lot easier. I like that they are very friendly and that they help around the house.

They can have more availability to make it easier on me. I like there responsiveness.

They have made my life easier in a few ways such as by giving him good care and companionship. I like that they try to give us the same person. That is easiest to work with because Roger has dementia.

They help me with my bills. I like it because it helps me with the billing to get my toenails clipped and all.

I think it makes my children's lives much easier because they have someone checking on me. They changed over my caregiver, and I like the new one that I have.

They help me out with my loved one and they ease the pain from me. It's a good thing. It eases the stress and strain. They help me with the laundry, feeding, and moving around.

They need to screen their employees to see if they can do the job. If I had someone that could run errands for me, someone that has a car and could drive places for me, it would help.

Right at Home was very caring and they did a good job once we got things in line with the long term health care. They should have had a younger care provider because she was in poor health herself. She was a dear lady and very nice, but couldn't do a lot of things that I couldn't do.

I am very pleased with Right at Home because they satisfy my needs. The caregivers help keep my house clean and that makes me feel like a better person.

Right at Home has a high turnover rate for their caregivers, but the caregivers are really nice. Right at Home has been able to help me with the cleaning of my home and things I cannot do myself.

We're very happy with the service they have provided. We have a person who is very considerate. Our caregiver helps out with morning showers and changing bed sheets.

I like the personalities of the people from Right at Home and their philosophy about care. They have a really good first assessment process. The services from Right at Home mean that I don't have to worry while I am out.

I would tell a friend that Right at Home is friendly, on time, has very good care, they are very attentive, and they do what they say they are going to do. Right at Home helped me tremendously and filled my need.

Communication is excellent, as well as their reliability.

I am extremely pleased with the staff and my caregiver is a number one (not meaning one as in the lowest). The staff is very good about allowing changes to be made if needed and working well with you.