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Reviews of Family Resource Home Care – Tri-Cities
Home Care Reviews for Family Resource Home Care – Tri-Cities
February 26, 2023
Other
July 19, 2022
Other
Provider Response
Please accept our apologies for the confusion with the facility. We are pleased to have since found a solution for you that will provide the care your loved one needs. We have high standards for all aspects of our services and appreciate your feedback.
August 21, 2017
I am a current client of this provider
Provider Response
Thank you for providing a review, and an opportunity for us to improve our service. I am truly sorry for the negative experience your mother has had regarding a caregiver not showing up. As the NEW Tri-Cities Regional Manager I can assure you that my team will strive to NEVER let this happen again. I am confident that the Home Care Professionals that are currently seeing your mother are among our best. Thank you for continuing to use Family Home Care. Please do not hesitate to contact me personally, and let me know if there is anything else we can do better to earn a 5 star status.
October 28, 2016
I am a past client of this provider
October 27, 2016
I am a current client of this provider
October 13, 2016
I am a current client of this provider
September 29, 2016
I am a current client of this provider
September 14, 2016
I am a current client of this provider
September 09, 2016
I am a current client of this provider
August 30, 2016
I am a current client of this provider
August 09, 2016
I am a current client of this provider
June 30, 2016
I am a current client of this provider
June 23, 2016
I am a current client of this provider
January 15, 2015
I visited this facility
About Family Resource Home Care – Tri-Cities in Kennewick, Washington
Family Resource Home Care has been providing in-home care services to Washington State and Idaho for over 50 years, and continues to be family owned and operated.
Our professional team is dedicated to your satisfaction and well-being. FRHC is ready to meet your needs with compassionate supervisors available 24 hours a day, seven days a week. All patient care is supervised by home care professionals and registered nurses to guarantee you receive the best care possible.
All care is provided one-on-one in your home by carefully selected certified nursing assistants. All Family Resource Home Care staff are trained, and meet rigorous background checks and qualifications.
When it comes to the little extra help and assistance, our Home Care Services are there to help out. We love what we do and it shows.
We develop a personalized care plan specific to you or your family member. All care is available when you need it, from just a few hours a month, to 24 hours a day! Home Care services may include:
- Personal Care: From bathing assistance, dressing, to assisting with grooming and toileting with dignity and skill to help keep you feeling and looking your best!
- Transportation: Appointments, errands, visiting, or just a nice drive - we can do it!
- Medication Assistance: Reduce medication errors, and get the help needed to assure compliance
- Meal Preparation: Good nutrition is a common need of seniors - let us take care of the menu planning, shopping for the ingredients, preparation, and clean up! You've earned it!
- Light Housekeeping: Laundry, dishes, bathrooms, vacuuming, changing linens, making the bed, and general housekeeping is all included!
- Pet Walking and Care: When these special companions are also needing attention and assistance, we are there for them as well!
- Assistance with Exercise Programs: Whether your own routine or one provided by a Physical Therapist, we'll ensure you are safe and confident to keep yourself fit or to recover as needed!
- Transferring and Positioning: We'll ensure that you can safely transfer as needed. For those who are receiving care while confined to a bed, we'll help make sure you are comfortable and avoid skin breakdown.
- Companionship: Assist with reading, conversation, participation in crafts or games, helping with mail, maintaining a calendar, and being there to touch with a holistic approach to care.
- Nurse Delegated Care: Catheter care, ostomy care, more intensive medication assistance, bowel programs and wound care - all overseen by our on-staff team of Registered Nurses.
- Respite Care: Sometimes your family is the one who we care for by allowing them a break or vacation which can greatly reduce their stress and burnout. Even if it is just once a week for a worry free break - we can be there taking care of you!
We understand how important independence and quality of life is to you and your loved ones! If you or someone you love needs care today, please call to schedule a free in-home assessment to answer any questions and to see why FHC is right for you.
Get CostsServices and Amenities of Family Resource Home Care – Tri-Cities in Kennewick, Washington
Range of services
- Companion Care
- Personal Care Assistants
- In Home Health
- Range Of Services Extra: Nurse Delegation
Types of care
- Transportation: Yes
- Doctor Visit Companionship
- Light Housekeeping
- Transfer Assistance
- Dressing And Grooming
- Bathing And Toileting
- Exercise
- Finances Bookkeeping
- Home Maintenance
- Walking Wheelchair Assistance
- Memory Care
- Companionship
- Meal Preparation
- Errand And Grocery Assistance
Travel
- Travel Details: Staff Will Travel 30+ Miles To Provide Care
Screening
- In Person Interviews
- Reference Checks
- Immunizations
- Driving Record Check
- Residency Confirmation
- Background Checks
- Drug Screening
- Sex Offender Check
Training Areas
- Patient Transfers
- Stress Management
- Family Communication
- Transition Issues
- Memory Care Training
- Ethics
- Validation Techniques
- Training Areas Extra: We Have Over 100 Classes For Our Caregivers And Require At Least 12 Each Year.
Payment options
- Insurance
- Credit Card
- Check
Payment details
- Payroll Provided For Caregivers
Bonded/insured
- Bonded And Insured
Licenses
- Licenses: Home Care and Home Health
- State Licenses: Washington and Idaho