After discharge from nursing home post- emergency surgery, Eden Home Healthcare nurses came to my home to provide wound and ostomy care. They were exceptional in treating my wound, but I was told widely conflicting statements about how long nursing services would continue. There were many mistakes trying to get my necessary ostomy supplies, but nurses did their best. However, I was told that until I learned how to change ostomy myself (with wrong ostomy supplies for more than 2 weeks!) they would continue working with me past the originally prescribed 2 weeks- which had been extended. NO ONE informed me that was terminated. I still haven't learned to work with the appropriate ostomy supplies which just finally were shipped to me. I intend to file a grievance.
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Reviews of Eden Home care - Bellingham
Home Care Reviews for Eden Home care - Bellingham
September 26, 2021
I am a current client of this provider
November 04, 2020
I am a current client of this provider
They allowed me to leave to go take care of errands and pick up groceries. I was there the majority of the time with the caregiver.
The staff was willing to work with me. They bent over backwards to work with my schedule. On short notice they worked with me to get people I needed.
October 13, 2020
I am a current client of this provider
The company needs to hire more caregivers so they can attend to me in the evenings.
The care I get is very good but I need people to be able to come and help me at night.
October 05, 2020
I am a current client of this provider
They help him by being professional and doing whatever we ask of them.
They are very efficient. If we have to cancel on short notice, it's no problem.
September 22, 2020
I am a current client of this provider
I need them, and they come, it is invaluable to me.
I like the type of people that they send out.
September 15, 2020
I am a current client of this provider
They help me the most by working with me, helping me do things, facilitating me, and keeping up with everything in the home.
I like that they listen, and try to give me what I need.
August 19, 2020
I am a current client of this provider
They help me take care of her and stabilize her health.
They're very interested in her care. They care about what goes on with her and try to make it the best care for her.
July 07, 2020
I am a past client of this provider
They weren't able to cover the time so we had to go to a different agency.
They need to improve on their management.
July 06, 2020
I am a current client of this provider
They have been beautiful, I wouldn't be where I'm at today without them.
I recommend them all the time and tell them how great, dependable, and accurate Eden Home Care.
June 22, 2020
I am a current client of this provider
The caregiving that they give is helpful.
They are very easy to work with.
June 09, 2020
I am a current client of this provider
I am somewhat handicapped. I walk with a walker. They do the things I need to have accomplished in the normal afternoon. They make sure that my lunch is ready for me. They cook my dinner.
The people that come are knowledgeable.
May 14, 2020
I am a past client of this provider
I was grateful to be taken to my appointments.
When I talked to the owner of the company I didn't want someone for companionship or to chit chat a lot. They sent me someone who was very intrusive with her chatter.
May 05, 2020
I am a past client of this provider
We, her daughters, were really happy that someone was here for her. I really like Eden Home Care. I can't say enough good things about them.
I like that they are caring and hardworking. They took very good care of her. I have referred so many people to them.
April 22, 2020
I am a current client of this provider
She does what I need her to do and what I can't do.
I like the fact that she comes faithfully every week and has a cheerful attitude. She is willing to do anything we need done.
April 14, 2020
I am a current client of this provider
My life has not changed since I have received their services. They have done a good job. They feed me, put my clothes on, and help me change.
Their people seem to be well trained.
April 02, 2020
I am a current client of this provider
They allow me to live in my apartment rather than in assisted living.
I like the staff. They come out when I call them and they're friendly.
March 03, 2020
I am a current client of this provider
The physical therapist and occupational therapist helped him with his physical well being and she was so encouraging and gave him a lot of positive self esteem and reinforcement.
The staff is so qualified and they just work well with elderly patients. Their communication is really good. It is not frustrating to call them.
March 03, 2020
I am a current client of this provider
The care that they provide to him is helping.
It is confusing because they can't give you an approximate time when the people will be showing up. What I see is fine.
March 03, 2020
I am a current client of this provider
I had my leg amputated and so I couldn't shower or do other tasks without her.
It would be hard to go into someone's home, and they make it very easy. She puts me at ease.
February 04, 2020
I am a current client of this provider
They are able to transport me to various appointments.
They are very caring and helpful and understanding.
January 23, 2020
I am a current client of this provider
They do the things that I ask them for.
They are okay, they are there.
January 07, 2020
I am a current client of this provider
They do whatever they are asked.
They are very pleasant people who know what they are doing. My doctor recommended Eden Home Care.
December 12, 2019
I am a current client of this provider
They give confidence that he is going to get the services he needs.
I like the communication.
December 04, 2019
I am a current client of this provider
When I need an appointment, they are always there for me.
I would recommend them. They are very helpful.
November 16, 2019
I am a current client of this provider
The current one keeps her safe and engaged.
I think the initial appointment of caregivers could be improved because there isn't any kind of interview or anything. We had three caregivers to begin with, and two of them really struggled with my mom. They could also improve clarity of communication, like in regards to how to communicate with Eden.
October 29, 2019
I am a current client of this provider
It is quite and impact on me being 90 something years old. They give me a bath.
They are very efficient, they are very kind, and they help me all they can.
October 24, 2019
I am a current client of this provider
Poor communication. Caregivers waste too much time on laptop rather than actually doing tasks.
October 03, 2019
I am a past client of this provider
It had a good impact on my dad. They made sure he ate and was safe.
There were often times when they left shifts uncovered, so myself or one of my family members would have to cover the shift on short notice.
September 12, 2019
I am a current client of this provider
They come in twice a week to give me showers. I couldn't live by myself if I didn't have a shower aide, and she is really good.
They help me with other things too, like setting me up with shopping at a store that delivers, and they answer questions.
August 22, 2019
I am a current client of this provider
They have helped him out the most by providing us with care everyday for seven days of the week.
The people are friendly, outgoing, very willing to help with chores, and so forth. They provide us with meals at dinner and help clear after lunch.
July 12, 2019
I am a current client of this provider
They have made it easier on me by doing things that I can't do for myself.
They are very efficient.
June 27, 2019
I am a current client of this provider
They have helped me the most by cleaning my house and being here for us. They only come once every two weeks, but it is a big help.
I like that they are very friendly, hard working people, and they do whatever I ask them to.
June 21, 2019
I am a current client of this provider
They pick up the load and get things done when she comes in.
They are very useful for us, and we are able to schedule appointments and make adjustments to that schedule.
June 21, 2019
I am a current client of this provider
They get my room cleaned up and my clothes washed.
They could lower the price.
May 13, 2019
I am a current client of this provider
He likes his caregivers. He is a male, and they have come common interests.
It's professional when I call the office. I get a response right away.
April 24, 2019
I am a current client of this provider
I haven't heard any complaints. If it wasn't for Eden, it would be very hard for him to go to his doctor's appointments. He's limited in transportation, so he gets a broader scale now in terms of being able to go to appointments. They've made my life easier because I'm his POA, and I live in a different state so I can't be there for him.
Everything that I've dealt with has been easy and expedient on the phone.
April 12, 2019
I am a current client of this provider
They call you and ask if they can come over at this time, and they are just nice.
They are here all the time. They have professional RNs that are great.
March 18, 2019
I am a past client of this provider
They could lower prices so I could have had them longer.
They did what they said they would do.
March 12, 2019
I am a current client of this provider
My mom likes them. They notice when she might need extra care and the attendant knows when to call the nurse in for an opinion. If they think my mom needs more help, they will alert me. She's comfortable with them and she likes the service.
I like how this agency has been good for mom. They make good recommendations when you need them.
February 20, 2019
I am a current client of this provider
The caregiver comes and helps my mother bathe.
The care that they provide for my mother is wonderful.
February 20, 2019
I am a current client of this provider
I have only one complaint. My husband isn't capable to take showers. The caregiver showed up without notice. They drove from far away, and I wasn't able to let them in. I wasn't charged, but I felt bad.
January 07, 2019
I am a current client of this provider
My husband's caregiver helps him take a shower once a week.
The people in this agency are very punctual.
January 07, 2019
I am a past client of this provider
They helped me with encouragement.
They were very efficient.
December 08, 2018
I am a past client of this provider
They have made my life easier by giving us a break.
I like that they have been consistent and reliable. I can also get a hold of them.
December 08, 2018
I am a current client of this provider
My loved one was well taken care of.
They were really nice and very pleasant.
November 12, 2018
I am a current client of this provider
They help me the most in every facet of my home.
They are very nice, and they almost come in like family.
November 12, 2018
I am a current client of this provider
It is just a bed bath. We have had the one girl that we liked but she quit, I haven't had caregiver since though.
We have only used the shower aide which has been good for my husband.
October 12, 2018
I am a current client of this provider
When they are here, I can go outside.
When they first came in, they set up all of her medication and they showed me the process of how to do it.
September 26, 2018
I am a current client of this provider
The caregiver has helped because I can't give my loved one a shower anymore, and they have relieved my anxiety with that. The caregiver will take care of what I can't do, and makes me feel safe.
The bath home aide is very good. My loved one and the caregiver get along very well. The caregiver is pleasant, funny, and they care.
September 26, 2018
I am a current client of this provider
They are very good about showing us how to do things. They could do better about helping my mother to walk. It's nice that they are there to help us get through the hard times.
They are very accommodating by coming out to the home. We don't have to take my mother anywhere. It is very good to be able to use the service because she can stay at home.
September 13, 2018
I am a current client of this provider
It has been fantastic. Megan has been sorting out all of my wife's things since she was a hoarder.
I like how Megan has been a great person and has been very helpful. She has a great personality.
August 13, 2018
I am a current client of this provider
He is improving, so that is important.
We like the people that we work with.
July 16, 2018
I am a current client of this provider
They take care of some sores I've gotten.
They're just friendly.
July 12, 2018
I am a current client of this provider
It has put me back on my feet.
They give wonderful care, and they are considerate. They go above and beyond with the caregiving. They call me to see if I am okay and send nurses to me if I am not feeling well.
June 20, 2018
I am a current client of this provider
It is nice because I don't have to do anything or look after my mom.
They have great employees. They are well trained and pleasant people. They cook and do housework and other things that need to be done.
April 24, 2018
I am a current client of this provider
I have had them since I have been out of my other care because of my broken femur. They provide me bathing care. The services have made me healthier because I can't take a bath by myself.
April 24, 2018
I am a current client of this provider
Walking with the PT has shown me I can do more then I think I can. By keeping my home in order by doing laundry, making the bed, mopping, and sweeping.
About Eden Home care - Bellingham
Eden Home care - Bellingham is an in-home care provider serving Bellingham, Washington and the surrounding area. Eden Home care - Bellingham offers non-medical services in the home, such as meal preparation, housekeeping, and transportation. Contact the provider for more details on home care services and rates.
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