Old Dominion Home Care

Offers Home Care

51 Reviews
Call (800) 973-1841
Old Dominion Home Care (800) 973-1841
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Reviews of Old Dominion Home Care

51 Reviews Write a review

Home Care Reviews for Old Dominion Home Care

November 22, 2019

By Kathy Q_1

I am a current client of this provider

I can actually leave the house now. We like the person that have. They are professional and they are willing to change things if we want.

November 22, 2019

By Jane B_8

I am a current client of this provider

It would be nice to have more consistent caregivers. I think they are really dependable. They generally send out caregivers that are pretty good. I like that the nurses come out and do assessments frequently.

November 21, 2019

By Michelle M_13

I am a current client of this provider

I think that the caregiver is very proactive. They look for ways to improve the overall quality of life for Peggy. I like how I have direct access to the director of nursing so if there are any issues, I can call or text her and she takes care of it right away.

November 20, 2019

By Doug S_3

I am a current client of this provider

There is a lot of time that is spent sitting when we don't constantly need the aide. I think that having the CNA act more than they do now would be helpful. This is the first time we have used a home care group, so we don't know what to compare them to.

November 14, 2019

By David D_12

I am a current client of this provider

The services make it possible for me to handle two people at different times who have different needs. It was taking me out of the home before I got the services. The agency has been very prompt in showing up on time, and stay for the duration they're supposed to.

November 14, 2019

By sister- M

I am a current client of this provider

Their presence here with my loved one allows me to get out during the week. I like the two aides that come during the week.

October 30, 2019

By Wife S

I am a current client of this provider

She is on time and willing to stay later if I need her. I can get out and do stuff with their help. I like that, after several caregivers, we were able to get the perfect one.

October 29, 2019

By daughter- J

I am a current client of this provider

They provide meals and companionship. They provide personal care. The services are great. I have no complaints. They are very responsive to concerns and problems when they arise.

October 17, 2019

By James S_10

I am a current client of this provider

They help the most with their care. I like my caregiver.

October 01, 2019

By Karla H_2

I am a current client of this provider

The communication is amazing, and I love that they are able to train great aides. I love that they are able to provide continuity of care, and they have excellent communication.

September 30, 2019

By Sara R_3

I am a current client of this provider

You can always reach someone there. I like the personal touch.

September 26, 2019

By Debbie_1

I am a current client of this provider

I trust the caregivers' organization, so I'm free and able to have respite. This is crucial for my job. They're compassionate, I love their nurse because she has done a great job with coming by every three months, and most of the caregivers have been excellent.

September 26, 2019

By Bill P_3

I am a current client of this provider

The people we have gotten to know have been people that really care about him and try to understand all the different things. They educate themselves. They really seem to give individual care. My husband just had his 85th birthday. They hand delivered a balloon set. It's nice to see something uplifting.

September 11, 2019

By Patti_1

I am a current client of this provider

They help the most with having someone there while eating dinner and getting ready for bed at night. I like that I am able to talk to a person in the office.

September 11, 2019

By Benjamin A

I am a current client of this provider

They take care of her. They are professional, on time, and reliable.

August 20, 2019

By Kay C_2

I am a current client of this provider

They really try to work with you. Almost every caregiver they have sent has been excellent, and I feel safe leaving my husband with them. I like the fact that they really try hard to work with their clients, and I like almost all the caregivers they have sent.

August 20, 2019

By Mrs. S_1

I am a current client of this provider

They do the things that would be inconvenient or me. He had surgery and didn't walk for a year. Once he started again, I couldn't handle it on my own. They are always available to answer questions when I need them. Every 6-8 weeks, they send a nurse to the house. Both of the nurses have been fabulous. The first one they sent was Diane Richardson, and the second one was Lynn Crafford.

August 20, 2019

By Anonymous_2298

I am a current client of this provider

The nurses have communicated with me regularly, and they had ideas when there were problems. They are solution-oriented. I would say that you need to make sure you are a clear communicator. You need to communicate with the caregiver regularly.

August 20, 2019

By Newman H

I am a current client of this provider

I don't have to do the work now. I like the caregivers' services and the management.

July 10, 2019

By Daughter -

I am a current client of this provider

I need them to make sure she is clean, is dressed, and that she takes her medicine. The continuity helps with her memory. They are very skilled, professional, and kind.

July 10, 2019

By POA- M

I am a current client of this provider

They have made sure that she is talking her medications. She was not always compliant in the past, and they have been enforcing that. They ladies that they have sent out have all been personable, helpful, hardworking, and patient.

July 10, 2019

By Susan P_5

I am a current client of this provider

I don't have to do a lot of the things I used to do, like grocery shopping and checking in many times a day. I can do my job now. I like that they are very responsive to my requests. They've worked with us to have the best caregivers assigned.

July 08, 2019

By Anonymous_2073

I am a current client of this provider

It is difficult having strangers in your house, so having people who are friendly and outgoing makes it easier. Some of the people who took care of me had accents that were difficult to understand. They need people who are clear and easier to understand.

July 08, 2019

By Debbie_3

I am a past client of this provider

The caregiver needed to be patient, communicate with her, and listen to her more. The woman who did the assessments is wonderful. I like how easy they are to work with.

June 20, 2019

By Alexandra E

I am a current client of this provider

I like having someone there for my mother so I can go back to work. I like their responsiveness and the people that come and care for my mother.

June 10, 2019

By Daughter- P

I am a current client of this provider

I am not there every day, so it would be nice if they would let other CNAs know what needs to be done with a daily checklist or something. It's a small business, and they are accommodating and willing to help me.

June 07, 2019

By Daughter- E

I am a current client of this provider

It's improved my daily life. It's important to me that we get the help. They are on sight when I can't or don't want to be. It's good. I would recommend, but they aren't excellent. I'm not sure if it's on an administrative perspective. They have been responsive. The people that are on the later shift have seemed like they are tired and that it might be the second job. They need to keep their eyes open and on my father.

June 07, 2019

By Rufus C

I am a current client of this provider

They have helped us the most because 2 employees have really done a good job for us. My wife likes them and they were very professional. I like the way the people respond to you. They are cooperative and help you out.

May 21, 2019

By Norm C

I am a current client of this provider

They're as helpful as I want them to be. Their problem is the billing. They send double bills and stuff, and it needs to be straightened out. I've had positive experiences.

May 21, 2019

By Sharon A_2

I am a past client of this provider

They just gave me peace of mind and they were very dependable. The caregivers were very efficient and helpful.

May 08, 2019

By Mary C_24

I am a past client of this provider

When there was someone who was not doing what they were supposed to do, that situation was remedied immediately. They were good with feedback, they addressed concerns I had, and they had a couple of really good caregivers. One caregiver wasn't very good, and they got that taken care of right away.

May 07, 2019

By Mildred P_4

I am a current client of this provider

It has been difficult for my mother-in-law to accept a change. It's not really a reflection of the service they provide. It's just a process for her to accept and utilize the care and services. They have been very personable and caring. It's a very unique business, and I think that they do it well.

May 07, 2019

By Nancy R_9

I am a past client of this provider

She helped by just being here. The person they sent was very nice.

May 07, 2019

By Amy H_7

I am a current client of this provider

They're very customer-service oriented, so they provide personal service. They take the time to address things that need to be addressed, so it's great. I think that they are personal when you have challenges or different things that need to be addressed, and I've been lucky enough to have the same caregiver.

April 08, 2019

By Anonymous_1756

I am a current client of this provider

They are able to care for my wife. It takes the burden off of me, especially overnight. It allows me to sleep. The people have been really good with my wife.

April 08, 2019

By Karla H_1

I am a current client of this provider

They help to coordinate and navigate with a spouse, and the caregiver is able to work within the home. I like that they are consistent with their aides, communication, and partnership.

April 08, 2019

By Robert Y_1

I am a current client of this provider

It varies from aide to aide. Some are good, while some of them laugh at her, stay on their phone, and are not helpful. They need to be attentive to her and help her more. Some of them are not as focused on my wife. They are focused on their phone and other things.

April 08, 2019

By Rebecca B_3

I am a past client of this provider

It gave me peace of mind knowing someone was there and they had quality of care. From the company perspective, everyone I dealt with was absolutely excellent. They were especially good with the nurses. It depended on who the caregivers were individually on how they did.

April 08, 2019

By Debbie A_4

I am a current client of this provider

They need help and I'm not there. They are very responsive, especially in the nursing care. They are willing to work with my elderly parent.

March 08, 2019

By Anonymous_1802

I am a current client of this provider

They help the most by being attentive to her. I like the quality of the caregivers.

March 07, 2019

By Anonymous_1744

I am a current client of this provider

We would like to know when someone is coming and who it is. Once again, they need to improve scheduling. They could improve their scheduling.

March 07, 2019

By MaryJo M

I am a current client of this provider

They come in so we can get some rest at night. It has been a lifesaver for us. At first we didn't know what to expect, but it has been nothing but positive for us. We have been able to sleep at night and relax knowing that they will be there to help. I like the agency because of the stability that they offer. They have done a marvelous job at giving us caregivers that have stayed with us for a long time, and are reliable and dependable.

March 07, 2019

By Jessica L_1

I am a current client of this provider

She has improved which is unusual at 98. They are there 7 days a week. This change with the continuity of the caregiver with keeping her on task has made the difference. They are all involved. I have the most fantastic caregiver. From the caregiver to the office they are all helpful.
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About Old Dominion Home Care

Old Dominion Home Care is an in-home care provider serving Fairfax, Virginia and the surrounding area. Old Dominion Home Care offers non-medical services in the home, such as meal preparation, housekeeping, and transportation. Contact the provider for more details on home care services and rates.


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