Old Dominion Home Care

Offers Home Care

75 Reviews
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Old Dominion Home Care (800) 973-1841
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Reviews of Old Dominion Home Care

75 Reviews Write a review

Home Care Reviews for Old Dominion Home Care

August 13, 2020

By Anonymous_3967

I am a current client of this provider

They should be able to drive. We have only had two caregivers. Neither have been able to drive. Since they don't drive, she stays home. She can't go to her church things. My mom is very social. She has dementia. I have recommended them before to someone. Their availability of live-in caregivers is not great.

July 30, 2020

By Leslie K_2

I am a current client of this provider

My mom is 83 and can't transfer my dad, so the caregivers do the transfers. There are some good overnight caregivers who let my mom sleep through the night. We have had some overnight weekend caregivers who did not anticipate that they would have to stay awake all night and actually work while they were there. That has been the one gap in our coverage.

July 28, 2020

By Anonymous_3934

I am a current client of this provider

They needed to send me more reliable people. I was very unhappy with the caregivers. We're far away so I didn't get good people. I was not overall happy with them.

July 16, 2020

By Anonymous_3917

I am a current client of this provider

We have an aide that is great and keeps her company and they go out and do nature walks. On original incoming clients they should have a better understanding of what the needs are.

June 30, 2020

By Karen W_18

I am a current client of this provider

They are easy to work with.

June 25, 2020

By Kathy Q_1

I am a current client of this provider

They do everything for my aunt that I don't have to do. They are all easy to work with and if I have any questions they take care of it right away.

June 16, 2020

By Erik G

I am a current client of this provider

My mom suffers from dementia and with their help, she can stay home and not be moved into an assisted living. So far, I have not had any reason to complain. Their aides have been punctual and they seem to know what they are doing. This is my first time with a home care agency and the communication has been good.

June 16, 2020

By Judy G_11

I am a current client of this provider

They help with his bathing and care during the day. All my interactions have been very successful. There is always someone there to talk to when I have a problem. They follow up and ask how things are going.

June 16, 2020

By Carla U

I am a current client of this provider

They help care for my mother. They help with her daily needs. I like the personal service. They're family owned and I like that.

June 12, 2020

By Bob M_11

I am a past client of this provider

She spent four hours with my sister every time she came over. I liked that the caregiver seemed to have a very high interest in helping my sister.

May 27, 2020

By Robin S_9

I am a current client of this provider

It's easy to know that somebody is taking care of the client while I'm away. The caregivers we've had have been excellent. The communication is very good.

May 22, 2020

By Jane B_8

I am a current client of this provider

They provided a steady, reliable caregiver. They are easy to work with.

April 29, 2020

By Debbie Z_2

I am a past client of this provider

The caregiving was for my father who doesn't live with me. It helped us but it didn't change my responsibilities. There's nothing they can do about that. I liked that they were responsive.

April 28, 2020

By Sara R_3

I am a current client of this provider

The aides we've had for Gloria have been self starters. They get Gloria to participate in community activities. We've had very good experiences with the aides we've had.

April 27, 2020

By Anonymous_1802

I am a current client of this provider

They helped the most by being on time and are very capable. The people are well trained and know what they are doing.

April 22, 2020

By Donoghue S

I am a current client of this provider

It has allowed Shelia to stay in her home so it is a huge help. I appreciate their knowledge of parkinson's disease.

April 14, 2020

By John S_57

I am a current client of this provider

I get a break. The service has been friendly and prompt.

March 26, 2020

By Wife K

I am a current client of this provider

I have them so that I can get out at night and he can have someone here. They seem to be very organized and the caregiver I have had has been very good.

March 24, 2020

By Jean L_9

I am a current client of this provider

I feel free to leave and do my own thing. She is very helpful because she feeds him and takes him walks. She is not intrusive. I like they are very caring and very helpful. They are just wonderful.

March 23, 2020

By Benjamin A

I am a current client of this provider

They have taken good care of my wife. They are reliable.

March 17, 2020

By Kristen R_1

I am a current client of this provider

The professionalism has made my life easier. I am impressed with the provider.

March 17, 2020

By Patti_1

I am a current client of this provider

My loved one just hasn't been really receptive to the care. There isn't anything they really could do to make life easier. I like that they are easy to communicate with.

March 02, 2020

By Teresa L_1

I am a current client of this provider

It has been helpful that they are flexible and everyone tries their best to accommodate our needs. I like that they have flexibility when it comes to providing caregivers at alternate times.

February 27, 2020

By Anonymous_3360

I am a current client of this provider

It saves me a lot of time. She drives us to medical office appointments. It has been a big help for me. I would have to spend an extra 2-3 hours to get him ready. It gives me a lot of extra time to get my things ready. We set up a time for someone to come. His caregiver is helpful and asks if she can do anything for me.

February 20, 2020

By Mrs. S_1

I am a current client of this provider

They do the things that I cannot do for my husband like give him a shower. They give me a break to do the things to do for me. They are responsive, and have high quality caregivers.

February 18, 2020

By Beverly S_8

I am a current client of this provider

The most helpful part of the care is the way she helps me get in the bath. She helps me wash my hairs and get dressed in the morning. Helps me around the house and she makes breakfast and dinner. I have no complaints about any of the caregivers. My caregiver does a wonderful job.

February 14, 2020

By Cindy L_3

I am a current client of this provider

They keep her safe. They have been very responsive so far.

January 31, 2020

By Collette_1

I am a current client of this provider

It is a great benefit on his life and my life! There's someone here with him that he likes. She is friendly and capable. I love my caregiver. The other ladies are all wonderful and seem to care.

January 22, 2020

By Anonymous_3170

I am a past client of this provider

He remains safe from failing but the primary objectives of gaining independence were not met. The care management plan needs to be communicated to caregivers and reinforced and monitored.

January 22, 2020

By Anonymous_3143

I am a current client of this provider

The one she has now it excellent. She's a perfect fit and a great companion. They get along very well. She's just wonderful. They're growing through some growing pains. They have a disconnect with scheduling. They've sent aides that they were a great fit, and they weren't.

December 21, 2019

By Debbie A_6

I am a current client of this provider

She couldn't be at home without them. They have a high quality of aides, management oversight, ownership, and good communication.

December 17, 2019

By Client A

I am a current client of this provider

They were helpful when needed, even though I didn't need them for all twenty-four hours. I like the quality of the caregivers that came to help me the night I came home from the hospital. There was someone here waiting for me, which I was impressed with.

December 13, 2019

By Carol S_5

I am a current client of this provider

They just make it easier in every way. They are willing to pitch in and help with extra care. They are generally responsive, and the caregivers are good.

December 13, 2019

By Kimberly J_2

I am a current client of this provider

I would like their caregivers to not wear earbuds so they can hear him when he needs help. They are flexible to meet our needs quickly. My dad was hospitalized, and we didn't think we would get discharged at the time he did, but they got us covered right away.

November 21, 2019

By Michelle M_13

I am a current client of this provider

I think that the caregiver is very proactive. They look for ways to improve the overall quality of life for Peggy. I like how I have direct access to the director of nursing so if there are any issues, I can call or text her and she takes care of it right away.

November 14, 2019

By David D_12

I am a current client of this provider

The services make it possible for me to handle two people at different times who have different needs. It was taking me out of the home before I got the services. The agency has been very prompt in showing up on time, and stay for the duration they're supposed to.

November 14, 2019

By sister- M

I am a current client of this provider

Their presence here with my loved one allows me to get out during the week. I like the two aides that come during the week.

October 30, 2019

By Wife S

I am a current client of this provider

She is on time and willing to stay later if I need her. I can get out and do stuff with their help. I like that, after several caregivers, we were able to get the perfect one.

October 29, 2019

By daughter- J

I am a current client of this provider

They provide meals and companionship. They provide personal care. The services are great. I have no complaints. They are very responsive to concerns and problems when they arise.

October 17, 2019

By James S_10

I am a current client of this provider

They help the most with their care. I like my caregiver.

September 26, 2019

By Debbie_1

I am a current client of this provider

I trust the caregivers' organization, so I'm free and able to have respite. This is crucial for my job. They're compassionate, I love their nurse because she has done a great job with coming by every three months, and most of the caregivers have been excellent.

September 26, 2019

By Bill P_3

I am a current client of this provider

The people we have gotten to know have been people that really care about him and try to understand all the different things. They educate themselves. They really seem to give individual care. My husband just had his 85th birthday. They hand delivered a balloon set. It's nice to see something uplifting.

August 20, 2019

By Kay C_2

I am a current client of this provider

They really try to work with you. Almost every caregiver they have sent has been excellent, and I feel safe leaving my husband with them. I like the fact that they really try hard to work with their clients, and I like almost all the caregivers they have sent.

August 20, 2019

By Anonymous_2298

I am a current client of this provider

The nurses have communicated with me regularly, and they had ideas when there were problems. They are solution-oriented. I would say that you need to make sure you are a clear communicator. You need to communicate with the caregiver regularly.

July 10, 2019

By Daughter -

I am a current client of this provider

I need them to make sure she is clean, is dressed, and that she takes her medicine. The continuity helps with her memory. They are very skilled, professional, and kind.

July 10, 2019

By POA- M

I am a current client of this provider

They have made sure that she is talking her medications. She was not always compliant in the past, and they have been enforcing that. They ladies that they have sent out have all been personable, helpful, hardworking, and patient.

July 10, 2019

By Susan P_5

I am a current client of this provider

I don't have to do a lot of the things I used to do, like grocery shopping and checking in many times a day. I can do my job now. I like that they are very responsive to my requests. They've worked with us to have the best caregivers assigned.

July 08, 2019

By Anonymous_2073

I am a current client of this provider

It is difficult having strangers in your house, so having people who are friendly and outgoing makes it easier. Some of the people who took care of me had accents that were difficult to understand. They need people who are clear and easier to understand.

July 08, 2019

By Debbie_3

I am a past client of this provider

The caregiver needed to be patient, communicate with her, and listen to her more. The woman who did the assessments is wonderful. I like how easy they are to work with.

June 20, 2019

By Alexandra E

I am a current client of this provider

I like having someone there for my mother so I can go back to work. I like their responsiveness and the people that come and care for my mother.

June 10, 2019

By Daughter- P

I am a current client of this provider

I am not there every day, so it would be nice if they would let other CNAs know what needs to be done with a daily checklist or something. It's a small business, and they are accommodating and willing to help me.

June 07, 2019

By Daughter- E

I am a current client of this provider

It's improved my daily life. It's important to me that we get the help. They are on sight when I can't or don't want to be. It's good. I would recommend, but they aren't excellent. I'm not sure if it's on an administrative perspective. They have been responsive. The people that are on the later shift have seemed like they are tired and that it might be the second job. They need to keep their eyes open and on my father.

June 07, 2019

By Rufus C

I am a current client of this provider

They have helped us the most because 2 employees have really done a good job for us. My wife likes them and they were very professional. I like the way the people respond to you. They are cooperative and help you out.

May 21, 2019

By Norm C

I am a current client of this provider

They're as helpful as I want them to be. Their problem is the billing. They send double bills and stuff, and it needs to be straightened out. I've had positive experiences.

May 21, 2019

By Sharon A_2

I am a past client of this provider

They just gave me peace of mind and they were very dependable. The caregivers were very efficient and helpful.

May 08, 2019

By Mary C_24

I am a past client of this provider

When there was someone who was not doing what they were supposed to do, that situation was remedied immediately. They were good with feedback, they addressed concerns I had, and they had a couple of really good caregivers. One caregiver wasn't very good, and they got that taken care of right away.

May 07, 2019

By Mildred P_4

I am a current client of this provider

It has been difficult for my mother-in-law to accept a change. It's not really a reflection of the service they provide. It's just a process for her to accept and utilize the care and services. They have been very personable and caring. It's a very unique business, and I think that they do it well.

May 07, 2019

By Nancy R_9

I am a past client of this provider

She helped by just being here. The person they sent was very nice.

May 07, 2019

By Amy H_7

I am a current client of this provider

They're very customer-service oriented, so they provide personal service. They take the time to address things that need to be addressed, so it's great. I think that they are personal when you have challenges or different things that need to be addressed, and I've been lucky enough to have the same caregiver.

April 08, 2019

By Anonymous_1756

I am a current client of this provider

They are able to care for my wife. It takes the burden off of me, especially overnight. It allows me to sleep. The people have been really good with my wife.

April 08, 2019

By Karla H_1

I am a current client of this provider

They help to coordinate and navigate with a spouse, and the caregiver is able to work within the home. I like that they are consistent with their aides, communication, and partnership.

April 08, 2019

By Robert Y_1

I am a current client of this provider

It varies from aide to aide. Some are good, while some of them laugh at her, stay on their phone, and are not helpful. They need to be attentive to her and help her more. Some of them are not as focused on my wife. They are focused on their phone and other things.

April 08, 2019

By Rebecca B_3

I am a past client of this provider

It gave me peace of mind knowing someone was there and they had quality of care. From the company perspective, everyone I dealt with was absolutely excellent. They were especially good with the nurses. It depended on who the caregivers were individually on how they did.

April 08, 2019

By Debbie A_4

I am a current client of this provider

They need help and I'm not there. They are very responsive, especially in the nursing care. They are willing to work with my elderly parent.

March 07, 2019

By Anonymous_1744

I am a current client of this provider

We would like to know when someone is coming and who it is. Once again, they need to improve scheduling. They could improve their scheduling.

March 07, 2019

By MaryJo M

I am a current client of this provider

They come in so we can get some rest at night. It has been a lifesaver for us. At first we didn't know what to expect, but it has been nothing but positive for us. We have been able to sleep at night and relax knowing that they will be there to help. I like the agency because of the stability that they offer. They have done a marvelous job at giving us caregivers that have stayed with us for a long time, and are reliable and dependable.

March 07, 2019

By Jessica L_1

I am a current client of this provider

She has improved which is unusual at 98. They are there 7 days a week. This change with the continuity of the caregiver with keeping her on task has made the difference. They are all involved. I have the most fantastic caregiver. From the caregiver to the office they are all helpful.
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About Old Dominion Home Care

Old Dominion Home Care is an in-home care provider serving Fairfax, Virginia and the surrounding area. Old Dominion Home Care offers non-medical services in the home, such as meal preparation, housekeeping, and transportation. Contact the provider for more details on home care services and rates.

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