Home Instead - New Braunfels, TX

Offers Home Care

49 Reviews

2018, 2019, 2020, 2021, 2022, 2023

910 Gruene Rd, Building 5A

New Braunfels

78130

Home Instead - New Braunfels, TX

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5.0 49

kemah 2023-03-11 We are so thankful to have been matched up with Beverly. She genuinely cared about my Grandma. She loved her and my Grandma loved her back. We can never thank her enough for all she did for my Grandma. She’s truly such a blessing. We are so glad. Beverly got to see her on the day she passed, and we have comfort in knowing that my Grandma was not alone in her final hours. I am a past client of this provider

5 5 1

daughterofGin 2023-02-21 Home Instead caregivers took care of my Mother for at least 4 years. My Mom was in an assisted living facility in New Braunfels, but needed additional help as she had Alzheimer’s disease. My Mom would fall out of her chair or fall during moving around her room. As her disease advanced, she was also not aware of her surroundings and would become disoriented , and could not feed herself or walk any longer. The Home Instead caregivers feed her, and watched over her to ensure she was safe and comfortable. Because of the sitters, I could travel and have a life outside my Mom’s needs.. The caretakers were wonderful, and I cannot say enough about Home Instead. I am a past client of this provider

5 5 1

Doc Jay 2023-02-06 A highly professional organization with experienced and considerate staff. I am a disabled Veteran and they were very helpful and understanding. I am a past client of this provider

5 5 1

Cisco60 2022-10-11 My wife is confined to bed and I have a job that keeps me on the road most days. We needed someone to stay with her when I was out and Home Instead was the perfect choice. Our caregivers have been outstanding and have become part of our family. They take excellent care of her and are a big help to me as well. We are totally satisfied with our decision to use Home Instead. I am a current client of this provider

5 5 1

A.C. Anderson 2022-09-19 My family booked overnight attendants for my father after surgery. All Home Instead staff were congenial, eager to help with light housework and interesting folks my father enjoyed meeting. They cooked breakfast before leaving their 9 pm - 9 am shift. Home Instead worked hard to accommodate our desired shifts in the two weeks following the overnight stays. I am a past client of this provider

5 5 1

NJMJ 2022-09-11 We used Home Instead to help with care of my mother. They did a wonderful job. All of our caregivers were kind, compassionate and very helpful. They were very supportive when my mom’s health declined. My mom was bedridden and not able to get up on her own. The caregivers helped get her up in a chair and helped with feeding, when needed. They dressed her every morning, with grooming. They took care of personal needs and kept her turned while she was in bed. They gave her breathing treatments. They visited with her and told her about their families. They became part of our family. They were trustworthy and honest and always on time. We highly recommend Home Instead for their caregiving services. We appreciate everything they did to help my mom. When I had a concern or question, they always listened and tried to accommodate our needs. All of the staff, from the office staff and management, to the caregivers did a great job. Than you! I am a past client of this provider

5 5 1

TracyJohnson 2022-08-17 My husband and I are caregivers for my father in law. He had come home from rehab and we were not sure we could take care of him at home, and very nervous. I sent an email on a Saturday to check out the Home Instead services and received a call right away. WOW, a Saturday. That was awesome! I was able to get all of my questions answered on the phone and what a relief. The folks that came out daily were incredibly kind, professional and top notch. I highly recommend Home Instead. The pricing is fair and the services are great. I am a current client of this provider

5 5 1

KJuili 2022-06-21 Wonderful, caring, professional caregivers were with my mother around the clock, seven days a week while recovering from a broken hip. Communication between the caregivers to each other was on point!! Carla was awesome, and gave me and my family peace of mind!!! I highly recommend Home Instead for any family who needs a loved one taken care of. I am a current client of this provider

5 5 1

AnnT09SA 2022-03-04 At the end of March, Home Instead will have cared for my 89-year-old father for one year. I greatly appreciate the excellent level of care the Home Instead team provides; the skill and kindness the caregivers show, and the flexibility and readiness of the staff in scheduling. The caregivers provide not just daily needed assistance with medication and blood pressure reminders, dressing, feeding and bathing, but also the interaction, conversation, and activities that my Dad is hungry for. This includes driving him to his physical therapy appointments and short errands. Dad and I are happy with his growing abilities due to the excellent care he has received! Likewise, my independence has grown knowing that Dad is well cared for. You will be confident in knowing your loved one is receiving the best care when you can't be there. I am a current client of this provider

5 5 1

hlensley 2022-03-01 Home Instead has been a lifesaver for our family the last two months. The caregivers are professional, friendly, and go above and beyond to be helpful. Their kindness is like none we have ever encountered with other service providers. The office staff is always available to answer questions and scheduling is easy. The online family tool lets us see our schedule and review caregiver notes. The cost is extremely reasonable for the excellent service provided. I am a current client of this provider

5 5 1

Sally Brantley 2021-10-12 Very accommodating. Caregivers are great with my loved one. I love that they Work with you on scheduling and other concerns. Carla is great. I am a current client of this provider

5 5 1

Jumping 2021-10-07 Home Instead New Braunfels has been outstanding to work with, always rapidly adjusting to meet our needs. The caregivers are kind and professional, treating my parents like family members. And very careful to address COVID precautions above and beyond. We are so blessed to have found this organization! I am a current client of this provider

5 5 1

AMENDEZ 2021-10-07 We had the opportunity to work with Home Instead in my grandmothers' final days. The owners answered all our questions and made the signup process seamless. Having Alzheimers and being bedridden, she was extremely fragile. The caregiver Home Instead sent was a godsend. She was knowledgeable and skilled at meeting my grandmothers' daily care needs. She showed kindness and patience to both my grandparents who've been together for the past 70 years. Having her in our home was a blessing. Thank you Home Instead for providing quality care so that my grandparents could remain together in their home. I am a past client of this provider

5 5 1

Glen Daniel 2021-10-07 What a blessing! Thank you for helping us care for my mom in her final days! I am a past client of this provider

5 5 1

Vol Fan 2021-07-21 This agency provides excellent in-home care for your loved one! My mother had a serious fall and is now in a wheelchair. Home Instead has provided the necessary caretakers to help her stay in her home. They have been incredibly flexible with schedule changes and needs and truly want to help the client in any way possible. Their staff is professional, caring and responsive to their client's needs. The caretakers' help my mother with meals, transportation and physical therapy appointments. This has certain challenges when the client is in a wheelchair. I would recommend them to anyone! Other

5 5 1

Barbara. 2020-11-20 We've been very pleased with the service. We're using Home Instead for more like companionship. We're not using any of the other, like housekeeping, cooking, because we don't need it. This is so that mostly if I have to leave and he's by himself that there's someone here in case he needs assistance. So in that regard, there's no problem whatsoever. It's been over a year now. We thoroughly enjoy, especially the lady that helps us right now. We have not had a bad experience with them. I am a current client of this provider

5 5 1

SoFlo1 2020-10-09 We contacted Home Instead a little too late... thinking we wanted to wait until we absolutely needed care - that was our regret. We should have used their services sooner as they were a blessing to our entire family. I am a past client of this provider

5 5 1

RBL 2020-10-07 I am the daughter-in-law of a wonderful woman who has stage 6'ish Alzheimer's. We wanted to have her and my father-in-law move into assisted living near us, but then Covid hit. We needed help for my father-in-law fast since he was becoming exhausted caring for her by himself. I did some research and found Home Instead. OMG!!! They have helped her on so many levels - nutritionally, hygienically, socially, and emotionally. BUT they have provided him with the care she needs so that he can have a day off here and there, saving both of them. We are SO very glad that we found them! The caregivers are wonderful and have treated my mother-in-law with nothing less that complete dignity, respect, and love. It is a vocation to be sure, and we are so thankful for them all. Other

5 4 1

midson 2020-10-06 We contacted Home Instead to see about providing companionship and transportation to help our increasingly isolated mother, who can no longer drive and is drifting from mild to moderate Alzheimer's. We were immediately impressed with the caring professionalism demonstrated by Home Instead. An employee comes 3 days a week for 4 hours a day and takes our mom to walk in the park, to the grocery store, to get a shake at Sonic, and stuff like that. The employee, Carolyn, is extremely kind, attentive, and caring. We couldn't be happier. Our mother's quality of life has improved significantly since Carolyn has been coming, and we are very appreciative of this service. We weren't sure what to expect when we began, but we can safely say that we are thoroughly impressed with Home Instead and we recommend them highly. I am a current client of this provider

5 5 1

EBriggs 2020-10-04 The home helper selected for our family is a very sweet woman. She provides compassionate care (most important to us) and is open to various small housekeeping tasks (least important to us). My only criticism of the company policy is that we cannot directly communicate with her, only either through the company or through the messages in our home log. I would definitely recommend this group to a friend! I am a current client of this provider

5 5 1

JMAW 2020-10-01 HomeInstead Senior Care in New Braunfels has provided caregivers for my husband for over a year. They are pleasant and attentive. The scheduling and administrative staff are courteous and helpful. I would recommend this agency for care of a loved one. I am a current client of this provider

5 5 1

jmira 2020-09-15 My wife needed 24 hour care for a while. Home Instead provided high quality caregivers day and night.I felt my wife was secured and well cared with the high quality caregivers. We will use them again if necessary. I am a past client of this provider

5 5 1

Sheila Ela 2020-08-29 They were extremely helpful and reliable and enabled me to recover from two surgeries safely and speedily. I am a current client of this provider

5 5 1

David_G 2020-03-11 Very pleased with the level of care provided by Home Instead New Braunfels. Caregivers have been conscientious, attentive, and have made a point to have Home Instead call me if anything is out of normal. Staff in the local office is also very engaged and helpful. Thank you! I am a current client of this provider

5 5 1

danadb 2019-09-15 We engaged Home Instead to provide 24 hour care for my father and could not be more satisfied. Each and every one of their staff has been kind, compassionate, caring, and professional. I highly recommend Home Instead to anyone who may need caregivers for themselves or their loved ones. I am a current client of this provider

5 5 1

ejgodiva60 2019-05-30 I am very happy with the services being provided and the level of care given for my mother-in-law. They are providing toileting assistance, meal assistance, light cleaning, reading, conversation, and company. They keep notes throughout the day to assist me in knowing what has occurred during the day. I have not had a problem with coverage during the times I need a caregiver there, and they have been very friendly, on time, and responsive to her needs. I have no complaints at the present time.. I am a current client of this provider

5 5 1

tgreen.nb 2019-05-29 All workers are very compassionate and caring. You are always available when needed and we appreciate that. I always know my mother is in good hands. Thank you! Other

5 5 1

Lgeary 2019-05-28 I couldn't be more happy with the caregiver furnished through Home Instead. it gives me peace of mind knowing my Mom is well cared for by the caregiver. My Mom considers her a close friend and looks forward to her visits. I know she is in very capable hands. I am a current client of this provider

5 5 1

Cwoods 2019-05-23 The service that is provided is in home care for my elderly parents who are able to live independently because of a Home Instead Companion that helps them 2 days a week. Runs errands, cleans their home, does laundry, occasionally cooks, helps with Dr. appts. and so much more. They have become a good friend and helper! Other

5 5 1

Mary Lou 2019-01-09 Very efficient home care. I am a current client of this provider

5 5 1

W. Stouffer 2019-01-07 Good caring folks. I am a current client of this provider

5 5 1

Terry 2018-11-01 Never had a problem. Not involved anymore. Pat died February 2018. I am a past client of this provider

5 5 1

Valerie 2018-10-23 Excellent, caring people. I am a current client of this provider

5 5 1

John 2018-10-23 My wife and I recommend Home Instead without reservation. We recommend them to all of our friends. Home Instead staff responds in a timely manner to all of our requests for assistance. They are diligent in their efforts to select the most caring, honest and qualified care provider applicants. I am a current client of this provider

5 5 1

jerikrauss 2018-10-01 Home Instead, New Braunfels, provided 24 hour care for my mom for 3 months in her home, as she had cancer and dementia. The Home Instead managers listened to my concerns and was able to meet my mom's physical, social and emotional needs during this time. Even with challenges on the weekends, as staff changed, Home Instead was able to provide consistent staff who came every weekend. I was able to contact them and receive prompt replies with any questions I had. I appreciate their staff and their integrity, as my mom would not have been able to stay in the home she loved without their care. I would recommend Home Instead, New Braunfels to anyone who desires consistent care for their loved one. I am a past client of this provider

5 5 1

Carol V 2018-09-26 We have loved the caregivers and working with the office staff. Very pleased with the care received snd hiw easy they are to work with. I use them to cone in and shower and shave my husband and do light housekeeping if there time. Love them! I am a current client of this provider

5 5 1

nelda c 2018-07-16 Our caregiver, Scott, has been so very helpful and thoughtful. We could not have expected more! He has been such a wonderful addition to our family! He always goes above and beyond. I am a current client of this provider

5 5 1

Doris Lewis 2017-10-23 You have been a lifesaver for me. I know Don is in good hands while I do some errands that would be hard to take him with me. I am a current client of this provider

5 5 1

Kim2017 2017-10-23 I like that Home Instead really listens to the needs of the individual they are caring for in their home. The company really cares about their client and wants to help as much as possible, Home Instead is a very professional in-home care company. I am a current client of this provider

5 5 1

Heather D. 2017-07-17 Thank you so much. The peace of mind you all provide is invaluable and irreplaceable. You bring joy and able to help to so many tasks and challenges. I am a current client of this provider

5 5 1

Nell D. 2017-07-17 Marianne is very good and gets a lot done. She is definitely the best! Thanks for sending her. I am a current client of this provider

5 5 1

jim077641 2017-05-18 Home Instead provided wonderful care for our Mom. They were kind and conscientious and made certain that Mom was comfortable at all times. They were sweet to all of us and we're so thankful for their professional and compassionate care. They were always punctual and always seemed to do something extra to hep her. I am a past client of this provider

5 5 1

Naomi C 2017-05-07 Our caregiver is great. Compassionate, reliable, and friendly. I highly recommend. I am a current client of this provider

5 5 1

Marilyn Manford 2017-04-25 Very professional and compassionate caregivers. Office staff was extremely responsive to every inquiry. Strongly recommend! I am a friend or relative of a current/past resident

5 5 1

Lindanb 2017-04-10 Competent and compassionate care. I am a past client of this provider

5 5 1

the youngest of 7 2017-01-23 My mother has been very happy with her help from Home Instead. Novie was a perfect match, and the schedule Home Instead set up for her worked perfect. Other

5 5 1

Pam119154850 2016-02-15 Home Instead was the one my parents picked, and they’re very comfortable. Right now, they’re not doing a whole lot. They’re only doing the cleaning, but my parents like the idea that they can add more things if they need it. I haven’t heard anything negative said about them. My daughter and I were doing the cleaning for them for quite a few years before they decided that they didn’t want us having to come out there all of the time. Plus, there’s too much cleaning because it’s three floors. I did a search for home help companies, and they’re charging the same thing that we charged, so it’s working out for them really well. I would recommend them, and I’ve heard good things about them from other people, too. I am a current client of this provider

5 5 1

famhelp 2015-03-09 I had the time to help a friend find someone to help his Mother. She did not qualified for assisted living as she had mobility issues, but didn't want to leave her home. Home Instead Senior Care of New Braunfels was the answer he was looking for. They provide the transportation she needs to places she wants to go and help around the house. Her main need there is with meal preparation so she doesn't have to stand to cook. Home Instead provids the care and support needed to keep her life at home to a norm, yet allow her the flexibility to still participate in things she enjoys. Thank you Home Instead! You've been a lifesaver for all of us. Other

5 5 1

Caring152 2012-06-28 My mom would like to thank Home Instead Senior Care of New Braunfels for the tender loving care they showed to her especially her caregiver. We could never have found her a better attendant from home! They gives so much of themselves and more to make my mom feel special and loved. No doubt we found a great in-home care provider. I am a past client of this provider

5 5 1

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Home Instead - New Braunfels, TX (800) 973-1841

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Reviews of Home Instead - New Braunfels, TX

49 Reviews Write a review

Home Care Reviews for Home Instead - New Braunfels, TX

March 11, 2023

By kemah

I am a past client of this provider

We are so thankful to have been matched up with Beverly. She genuinely cared about my Grandma. She loved her and my Grandma loved her back. We can never thank her enough for all she did for my Grandma. She’s truly such a blessing. We are so glad. Beverly got to see her on the day she passed, and we have comfort in knowing that my Grandma was not alone in her final hours.

February 21, 2023

By daughterofGin

I am a past client of this provider

Home Instead caregivers took care of my Mother for at least 4 years. My Mom was in an assisted living facility in New Braunfels, but needed additional help as she had Alzheimer’s disease. My Mom would fall out of her chair or fall during moving around her room. As her disease advanced, she was also not aware of her surroundings and would become disoriented , and could not feed herself or walk any longer. The Home Instead caregivers feed her, and watched over her to ensure she was safe and comfortable. Because of the sitters, I could travel and have a life outside my Mom’s needs.. The caretakers were wonderful, and I cannot say enough about Home Instead.

February 06, 2023

By Doc Jay

I am a past client of this provider

A highly professional organization with experienced and considerate staff. I am a disabled Veteran and they were very helpful and understanding.

October 11, 2022

By Cisco60

I am a current client of this provider

My wife is confined to bed and I have a job that keeps me on the road most days. We needed someone to stay with her when I was out and Home Instead was the perfect choice. Our caregivers have been outstanding and have become part of our family. They take excellent care of her and are a big help to me as well. We are totally satisfied with our decision to use Home Instead.

September 19, 2022

By A.C. Anderson

I am a past client of this provider

My family booked overnight attendants for my father after surgery. All Home Instead staff were congenial, eager to help with light housework and interesting folks my father enjoyed meeting. They cooked breakfast before leaving their 9 pm - 9 am shift. Home Instead worked hard to accommodate our desired shifts in the two weeks following the overnight stays.

September 11, 2022

By NJMJ

I am a past client of this provider

We used Home Instead to help with care of my mother. They did a wonderful job. All of our caregivers were kind, compassionate and very helpful. They were very supportive when my mom’s health declined. My mom was bedridden and not able to get up on her own. The caregivers helped get her up in a chair and helped with feeding, when needed. They dressed her every morning, with grooming. They took care of personal needs and kept her turned while she was in bed. They gave her breathing treatments. They visited with her and told her about their families. They became part of our family. They were trustworthy and honest and always on time. We highly recommend Home Instead for their caregiving services. We appreciate everything they did to help my mom. When I had a concern or question, they always listened and tried to accommodate our needs. All of the staff, from the office staff and management, to the caregivers did a great job. Than you!

August 17, 2022

By TracyJohnson

I am a current client of this provider

My husband and I are caregivers for my father in law. He had come home from rehab and we were not sure we could take care of him at home, and very nervous. I sent an email on a Saturday to check out the Home Instead services and received a call right away. WOW, a Saturday. That was awesome! I was able to get all of my questions answered on the phone and what a relief. The folks that came out daily were incredibly kind, professional and top notch. I highly recommend Home Instead. The pricing is fair and the services are great.

June 21, 2022

By KJuili

I am a current client of this provider

Wonderful, caring, professional caregivers were with my mother around the clock, seven days a week while recovering from a broken hip. Communication between the caregivers to each other was on point!! Carla was awesome, and gave me and my family peace of mind!!! I highly recommend Home Instead for any family who needs a loved one taken care of.

March 04, 2022

By AnnT09SA

I am a current client of this provider

At the end of March, Home Instead will have cared for my 89-year-old father for one year. I greatly appreciate the excellent level of care the Home Instead team provides; the skill and kindness the caregivers show, and the flexibility and readiness of the staff in scheduling. The caregivers provide not just daily needed assistance with medication and blood pressure reminders, dressing, feeding and bathing, but also the interaction, conversation, and activities that my Dad is hungry for. This includes driving him to his physical therapy appointments and short errands. Dad and I are happy with his growing abilities due to the excellent care he has received! Likewise, my independence has grown knowing that Dad is well cared for. You will be confident in knowing your loved one is receiving the best care when you can't be there.

March 01, 2022

By hlensley

I am a current client of this provider

Home Instead has been a lifesaver for our family the last two months. The caregivers are professional, friendly, and go above and beyond to be helpful. Their kindness is like none we have ever encountered with other service providers. The office staff is always available to answer questions and scheduling is easy. The online family tool lets us see our schedule and review caregiver notes. The cost is extremely reasonable for the excellent service provided.

October 12, 2021

By Sally Brantley

I am a current client of this provider

Very accommodating. Caregivers are great with my loved one. I love that they Work with you on scheduling and other concerns. Carla is great.

October 07, 2021

By Jumping

I am a current client of this provider

Home Instead New Braunfels has been outstanding to work with, always rapidly adjusting to meet our needs. The caregivers are kind and professional, treating my parents like family members. And very careful to address COVID precautions above and beyond. We are so blessed to have found this organization!

October 07, 2021

By AMENDEZ

I am a past client of this provider

We had the opportunity to work with Home Instead in my grandmothers' final days. The owners answered all our questions and made the signup process seamless. Having Alzheimers and being bedridden, she was extremely fragile. The caregiver Home Instead sent was a godsend. She was knowledgeable and skilled at meeting my grandmothers' daily care needs. She showed kindness and patience to both my grandparents who've been together for the past 70 years. Having her in our home was a blessing. Thank you Home Instead for providing quality care so that my grandparents could remain together in their home.

October 07, 2021

By Glen Daniel

I am a past client of this provider

What a blessing! Thank you for helping us care for my mom in her final days!

July 21, 2021

By Vol Fan

Other

This agency provides excellent in-home care for your loved one! My mother had a serious fall and is now in a wheelchair. Home Instead has provided the necessary caretakers to help her stay in her home. They have been incredibly flexible with schedule changes and needs and truly want to help the client in any way possible. Their staff is professional, caring and responsive to their client's needs. The caretakers' help my mother with meals, transportation and physical therapy appointments. This has certain challenges when the client is in a wheelchair. I would recommend them to anyone!

November 20, 2020

By Barbara.

I am a current client of this provider

We've been very pleased with the service. We're using Home Instead for more like companionship. We're not using any of the other, like housekeeping, cooking, because we don't need it. This is so that mostly if I have to leave and he's by himself that there's someone here in case he needs assistance. So in that regard, there's no problem whatsoever. It's been over a year now. We thoroughly enjoy, especially the lady that helps us right now. We have not had a bad experience with them.

October 09, 2020

By SoFlo1

I am a past client of this provider

We contacted Home Instead a little too late... thinking we wanted to wait until we absolutely needed care - that was our regret. We should have used their services sooner as they were a blessing to our entire family.

October 07, 2020

By RBL

Other

I am the daughter-in-law of a wonderful woman who has stage 6'ish Alzheimer's. We wanted to have her and my father-in-law move into assisted living near us, but then Covid hit. We needed help for my father-in-law fast since he was becoming exhausted caring for her by himself. I did some research and found Home Instead. OMG!!! They have helped her on so many levels - nutritionally, hygienically, socially, and emotionally. BUT they have provided him with the care she needs so that he can have a day off here and there, saving both of them. We are SO very glad that we found them! The caregivers are wonderful and have treated my mother-in-law with nothing less that complete dignity, respect, and love. It is a vocation to be sure, and we are so thankful for them all.

October 06, 2020

By midson

I am a current client of this provider

We contacted Home Instead to see about providing companionship and transportation to help our increasingly isolated mother, who can no longer drive and is drifting from mild to moderate Alzheimer's. We were immediately impressed with the caring professionalism demonstrated by Home Instead. An employee comes 3 days a week for 4 hours a day and takes our mom to walk in the park, to the grocery store, to get a shake at Sonic, and stuff like that. The employee, Carolyn, is extremely kind, attentive, and caring. We couldn't be happier. Our mother's quality of life has improved significantly since Carolyn has been coming, and we are very appreciative of this service. We weren't sure what to expect when we began, but we can safely say that we are thoroughly impressed with Home Instead and we recommend them highly.

October 04, 2020

By EBriggs

I am a current client of this provider

The home helper selected for our family is a very sweet woman. She provides compassionate care (most important to us) and is open to various small housekeeping tasks (least important to us). My only criticism of the company policy is that we cannot directly communicate with her, only either through the company or through the messages in our home log. I would definitely recommend this group to a friend!

October 01, 2020

By JMAW

I am a current client of this provider

HomeInstead Senior Care in New Braunfels has provided caregivers for my husband for over a year. They are pleasant and attentive. The scheduling and administrative staff are courteous and helpful. I would recommend this agency for care of a loved one.

September 15, 2020

By jmira

I am a past client of this provider

My wife needed 24 hour care for a while. Home Instead provided high quality caregivers day and night.I felt my wife was secured and well cared with the high quality caregivers. We will use them again if necessary.

August 29, 2020

By Sheila Ela

I am a current client of this provider

They were extremely helpful and reliable and enabled me to recover from two surgeries safely and speedily.

March 11, 2020

By David_G

I am a current client of this provider

Very pleased with the level of care provided by Home Instead New Braunfels. Caregivers have been conscientious, attentive, and have made a point to have Home Instead call me if anything is out of normal. Staff in the local office is also very engaged and helpful. Thank you!

September 15, 2019

By danadb

I am a current client of this provider

We engaged Home Instead to provide 24 hour care for my father and could not be more satisfied. Each and every one of their staff has been kind, compassionate, caring, and professional. I highly recommend Home Instead to anyone who may need caregivers for themselves or their loved ones.

May 30, 2019

By ejgodiva60

I am a current client of this provider

I am very happy with the services being provided and the level of care given for my mother-in-law. They are providing toileting assistance, meal assistance, light cleaning, reading, conversation, and company. They keep notes throughout the day to assist me in knowing what has occurred during the day. I have not had a problem with coverage during the times I need a caregiver there, and they have been very friendly, on time, and responsive to her needs. I have no complaints at the present time..

May 29, 2019

By tgreen.nb

Other

All workers are very compassionate and caring. You are always available when needed and we appreciate that. I always know my mother is in good hands. Thank you!

May 28, 2019

By Lgeary

I am a current client of this provider

I couldn't be more happy with the caregiver furnished through Home Instead. it gives me peace of mind knowing my Mom is well cared for by the caregiver. My Mom considers her a close friend and looks forward to her visits. I know she is in very capable hands.

May 23, 2019

By Cwoods

Other

The service that is provided is in home care for my elderly parents who are able to live independently because of a Home Instead Companion that helps them 2 days a week. Runs errands, cleans their home, does laundry, occasionally cooks, helps with Dr. appts. and so much more. They have become a good friend and helper!

January 09, 2019

By Mary Lou

I am a current client of this provider

Very efficient home care.

January 07, 2019

By W. Stouffer

I am a current client of this provider

Good caring folks.

November 01, 2018

By Terry

I am a past client of this provider

Never had a problem. Not involved anymore. Pat died February 2018.

October 23, 2018

By Valerie

I am a current client of this provider

Excellent, caring people.

October 23, 2018

By John

I am a current client of this provider

My wife and I recommend Home Instead without reservation. We recommend them to all of our friends. Home Instead staff responds in a timely manner to all of our requests for assistance. They are diligent in their efforts to select the most caring, honest and qualified care provider applicants.

October 01, 2018

By jerikrauss

I am a past client of this provider

Home Instead, New Braunfels, provided 24 hour care for my mom for 3 months in her home, as she had cancer and dementia. The Home Instead managers listened to my concerns and was able to meet my mom's physical, social and emotional needs during this time. Even with challenges on the weekends, as staff changed, Home Instead was able to provide consistent staff who came every weekend. I was able to contact them and receive prompt replies with any questions I had. I appreciate their staff and their integrity, as my mom would not have been able to stay in the home she loved without their care. I would recommend Home Instead, New Braunfels to anyone who desires consistent care for their loved one.

September 26, 2018

By Carol V

I am a current client of this provider

We have loved the caregivers and working with the office staff. Very pleased with the care received snd hiw easy they are to work with. I use them to cone in and shower and shave my husband and do light housekeeping if there time. Love them!

July 16, 2018

By nelda c

I am a current client of this provider

Our caregiver, Scott, has been so very helpful and thoughtful. We could not have expected more! He has been such a wonderful addition to our family! He always goes above and beyond.

October 23, 2017

By Doris Lewis

I am a current client of this provider

You have been a lifesaver for me. I know Don is in good hands while I do some errands that would be hard to take him with me.

October 23, 2017

By Kim2017

I am a current client of this provider

I like that Home Instead really listens to the needs of the individual they are caring for in their home. The company really cares about their client and wants to help as much as possible, Home Instead is a very professional in-home care company.

July 17, 2017

By Heather D.

I am a current client of this provider

Thank you so much. The peace of mind you all provide is invaluable and irreplaceable. You bring joy and able to help to so many tasks and challenges.

July 17, 2017

By Nell D.

I am a current client of this provider

Marianne is very good and gets a lot done. She is definitely the best! Thanks for sending her.

May 18, 2017

By jim077641

I am a past client of this provider

Home Instead provided wonderful care for our Mom. They were kind and conscientious and made certain that Mom was comfortable at all times. They were sweet to all of us and we're so thankful for their professional and compassionate care. They were always punctual and always seemed to do something extra to hep her.

May 07, 2017

By Naomi C

I am a current client of this provider

Our caregiver is great. Compassionate, reliable, and friendly. I highly recommend.

April 25, 2017

By Marilyn Manford

I am a friend or relative of a current/past resident

Very professional and compassionate caregivers. Office staff was extremely responsive to every inquiry. Strongly recommend!

April 10, 2017

By Lindanb

I am a past client of this provider

Competent and compassionate care.

January 23, 2017

By the youngest of 7

Other

My mother has been very happy with her help from Home Instead. Novie was a perfect match, and the schedule Home Instead set up for her worked perfect.

February 15, 2016

By Pam119154850

I am a current client of this provider

Home Instead was the one my parents picked, and they’re very comfortable. Right now, they’re not doing a whole lot. They’re only doing the cleaning, but my parents like the idea that they can add more things if they need it. I haven’t heard anything negative said about them. My daughter and I were doing the cleaning for them for quite a few years before they decided that they didn’t want us having to come out there all of the time. Plus, there’s too much cleaning because it’s three floors. I did a search for home help companies, and they’re charging the same thing that we charged, so it’s working out for them really well. I would recommend them, and I’ve heard good things about them from other people, too.

March 09, 2015

By famhelp

Other

I had the time to help a friend find someone to help his Mother. She did not qualified for assisted living as she had mobility issues, but didn't want to leave her home. Home Instead Senior Care of New Braunfels was the answer he was looking for. They provide the transportation she needs to places she wants to go and help around the house. Her main need there is with meal preparation so she doesn't have to stand to cook. Home Instead provids the care and support needed to keep her life at home to a norm, yet allow her the flexibility to still participate in things she enjoys. Thank you Home Instead! You've been a lifesaver for all of us.

June 28, 2012

By Caring152

I am a past client of this provider

My mom would like to thank Home Instead Senior Care of New Braunfels for the tender loving care they showed to her especially her caregiver. We could never have found her a better attendant from home! They gives so much of themselves and more to make my mom feel special and loved. No doubt we found a great in-home care provider.

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About Home Instead - New Braunfels, TX in New Braunfels, Texas

Founded more than 25 years ago in Omaha, Nebraska, Home Instead provides individualized, compassionate care to aging adults with the goal of helping them live independently for as long as possible. The company has more than 1,200 locations worldwide and employs more than 100,000 Care Professionals. Its team is trained to provide attentive, professional care, including companionship, personal care, medication reminders, transportation, meal prep, and housekeeping assistance.

Home Instead Care Pros who specialize in dementia care for seniors living with conditions such as Alzheimer’s or Parkinson’s disease. When a client’s condition begins to decline, Home Instead Care Pros can offer compassionate end-of-life support.

Families working with Home Instead are consistently happy with this agency’s service. Many agree that the Care Pros provide pleasant, responsive care and go the extra mile to ensure that Clients feel safe, secure, and independent.

What You Need to Know About Home Instead

Founded in 1994 in Omaha, Nebraska

More than 1,000 locations in over 10 countries around the world

Offers in-home personal care, nursing care, dementia care and companionship for seniors

Home Instead is known for its kind, well-trained Care Pros and individualized care plans

Provides a la carte services including meal preparation and transportation who seniors who don’t require comprehensive in-home support

Uses technology to keep clients connected with Care Pros and loved ones and to promote in-home safety

What Home Care Services Does Home Instead Provide?

Personal Care Services

With a dedication to preserving the dignity and independence of clients, Home Instead’s Care Pros provide personal care services that include:

Help with mobility, including standing, grooming, walking, and getting in and out of bed

Medication reminders

Assistance with activities of daily living (ADLs), including bathing, dressing, and toileting

Grocery shopping and assistance with other errands

Light to moderate housekeeping assistance, including laundry

Transportation to and from appointments or visits with loved ones

Regular companionship

Personalized care plans are provided for every client. These plans include detailed information about the client’s condition and needs, as well as an outline of the services that are to be provided to the client.

In some cases, personal care services may be combined with other services, including dementia or nursing care, depending on the clients’ health.

Alzheimer’s and Dementia Care

Home Instead employs experienced, trained Care Pros who are able to provide person- focused dementia care for seniors who are living with Alzheimer’s disease, Parkinson’s disease, or other forms of dementia. These Care Pros offer personal care services, along with the following:

Assistance in establishing a stable daily routine

Meal preparation

Positive reinforcement

Assistance with social skills

Transportation to and from appointments, errands, and visits with loved ones

Care Pros in this role take time to understand clients’ life histories and to focus on the person they were before dementia. Just as with the company’s personal care services, each dementia care client undergoes a comprehensive assessment and is assigned a care plan. This plan is reviewed regularly and adjusted to meet changing needs.

Hospice Support

When a senior is nearing the end of their life, hospice support can be there to ensure the comfort of them and their family members. Hospice support Care Pros can help with hygiene, medication administration, and basic housekeeping for seniors, as well as provide nutritious meals and supportive care for family members, enabling loved ones to spend as much time with seniors as possible as they approach their final days or hours.

Meal Prep & Home Helper

Home Instead offers basic housekeeping and meal preparation services for seniors who require a little extra help around the house. The company’s Meal Prep & Home Helper service can include assistance with tasks such as laundry, dusting, and vacuuming, as well as the preparation of nutritious meals that meet any dietary requirements set forth by clients’ healthcare providers.

Transportation

Home Instead provides safe transportation to and from clients’ destinations. Aging adults may use this service when they need help running errands such as grocery shopping or picking up a prescription, or when they’d simply like to spend the day shopping or visiting with friends. Transportation services from Home Instead can be arranged at predetermined drop-off and pick-up times, or Care Pros can accompany aging adults on errands and provide assistance and care throughout.

Companionship

Many aging adults face isolation and loneliness. This is especially true for those who’ve lost a spouse or who don’t have family close by. Home Instead Care Pros strive to build meaningful connections with clients. Companions visit seniors regularly on a schedule that works best for the client. These visits offer seniors a time to enjoy meaningful conversation while engaging in a game of cards, a puzzle, time outdoors, or other activities.

What People Are Saying About Home Instead

Clients and family members often speak highly of this agency’s dementia Care Pros and the attentive, compassionate care they provide to seniors. One family member provided a five- star review of the company, saying, “They have all been kind, caring, and attentive to my mom’s ever-changing needs that go along with her dementia. They have been with us and for us every step of the way. I would recommend them to anyone.”

Other clients point to the meaningful relationships they’ve formed with Care Pros. One client said, “The lady who comes and helps me is wonderful. We get along really well and she is really nice. we also have a lot of fun together,” while another client’s family member provided a raving review of Home Instead, saying, “It was wonderful dealing with the staff. Charlene was extremely helpful and very accommodating to our needs and schedule. She worked very long and hard to make sure that everything was in order and everything would run very smoothly. She is still in contact with us and helping us in any way she can.”

How Much Does Home Instead Charge for Home Care?

Home care costs vary based on several factors, including the type of services required, how often one needs assistance, and the timing of the services (i.e., overnight vs. daytime care). Where you live also has a significant impact on the cost of home care, as national chains scale their local prices to the cost of living in a given area.

When planning for home care costs, keep in mind that the national average cost is about $26 per hour, though prices in your location may be higher or lower. You can contact a Family Advisor to learn more about home care costs and payment options in your area.

Who Should Consider Home Instead?

Home Instead’s Care Pros are dedicated to preserving the dignity and independence of aging adults who need help managing daily tasks. This company is an excellent care option for those in need of services such as:

Personal care: Seniors who need help with ADLs, including medication management, grooming, and mobility, can benefit from the help of Home Instead’s Care Pros.

Dementia care: Home Instead Care Pros can provide specialized care for seniors who are living with Alzheimer’s disease or other forms of dementia. Care Pros have been specially trained to provide personal care and enhanced services that increase the quality of life for these seniors.

Companionship: Care Pros are dedicated to helping seniors fend off loneliness by building meaningful, fun relationships through their companionship services.

Hospice care: When seniors are nearing the end of their life, Home Instead’s Care Pros can provide support to ensure the comfort of seniors and their family members.

How to Get Started with Home Instead

Contact a Family Advisor for more information about Home Instead’s offerings in your area and to connect with a local home care provider. Our knowledgeable Family Advisors can provide one-on-one guidance to help you find the best home care service for your needs and budget, all at no cost to you. No matter where you are in the process of choosing a home care provider, a Family Advisor can help.

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Photos of Home Instead - New Braunfels, TX

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Services and Amenities of Home Instead - New Braunfels, TX in New Braunfels, Texas

Agency Type

Full Service Agency
Agency Extra: Each Home Instead Franchise Office Is Independently Owned And Operated.

Range of services

Companion Care
Range Of Services Extra: Hospice Support, Alzheimer's And Other Dementias Care, Chronic Conditions

Types of care

Transportation: Yes
Doctor Visit Companionship
Light Housekeeping
Transfer Assistance
Dressing And Grooming
Bathing And Toileting
Exercise
Walking Wheelchair Assistance
Memory Care
Companionship
Meal Preparation
Errand And Grocery Assistance

Screening

In Person Interviews
Reference Checks
Driving Record Check
Residency Confirmation
Drug Screening

Training

Continual Training

Training Areas

Family Communication
Transition Issues
Memory Care Training
Training Areas Extra: The Aging Process, Building Relationships, Alzheimer's Or Other Dementias Care

Payment details

Payroll Provided For Caregivers

Bonded/insured

Bonded And Insured

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