I have MS. The caregivers always know what I want to do.
I like the caregivers who they send me. They know me and where everything is in the home.
BrightStar Care of Metro Houston West / Southwest
Offers Home Care
35 Reviews
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(800) 973-1841
Top Nearby Home Care
Reviews of BrightStar Care of Metro Houston West / Southwest
Home Care Reviews for BrightStar Care of Metro Houston West / Southwest
February 08, 2021
I am a current client of this provider
January 20, 2021
I am a current client of this provider
They have been consistent.
They have been reliable.
December 08, 2020
I am a current client of this provider
We make our schedules work, which is really good. They work around my schedule.
They are nice and helpful.
November 12, 2020
I am a current client of this provider
It is easy to get in contact with her.
I just really like our nurse and we were paired up with a really great nurse.
November 12, 2020
I am a current client of this provider
They could have more consistent caregivers.
I don't feel I have been able to see the full effect of it because they aren't here full time. They don't provide consistent or full-day care.
October 13, 2020
I am a current client of this provider
The caregivers will change her dressings for her. She uses a good sterilization technique.
Our nurse has been really flexible. She will answer any questions I have.
October 13, 2020
I am a past client of this provider
It helped to have someone to help. When the owner told me they wouldn't be able to manage my mother's medication, I appreciated that they gave us time to find someone else.
They were very honest and forthcoming.
September 14, 2020
I am a current client of this provider
I haven't had any issues with the nurse.
I've liked the nurse that comes.
August 13, 2020
I am a past client of this provider
They saw to it that I was properly taken care of after surgery.
They were very reliable and very competent.
June 22, 2020
I am a current client of this provider
The nurse was always on time and helped me.
The nurse that I had was very attentive but she suddenly quit. I am getting a new nurse.
June 10, 2020
I am a past client of this provider
My daughter was very comfortable and asked for the same nurse because she felt comfortable with her.
They would always call me and schedule on time.
May 22, 2020
I am a past client of this provider
She did everything for us such as cooking dinner, cleaning the kitchen, she would go to the store and she made coffee for the next morning.
They were easy to work with and we loved the gal that we had.
May 13, 2020
I am a current client of this provider
They are sufficient and accurate.
I like that the nurse comes to my home.
February 20, 2020
I am a current client of this provider
They help most by providing the convenience of the procedures being done at home.
I like that they are very professional, efficient, and very friendly nurses.
February 11, 2020
I am a past client of this provider
She cleaned my house for me.
I liked the provider. She was here on time and did a great job.
November 13, 2019
I am a past client of this provider
She needed help with the ADLs. It was excellent while she was in the hospital.
The fact that they go over and above the call of duty and do whatever needed.
October 09, 2019
I am a past client of this provider
The caregiver was quite compassionate, and she made sure that nothing unusual occurred after my surgery.
The agency and caregivers needed to be better aligned with my doctor's expectations.
September 12, 2019
I am a current client of this provider
It makes my job a lot easier when there's a BrightStar caregiver in the area. I know that I can call them. 90% of the time, they accept it, so I can move from one patient to the next quickly.
They're dependable. They show up, and they accept my referrals. Overall, I like them. I use them often. They're the ones I go to first.
August 20, 2019
I am a current client of this provider
They have fluid communication and accurate records. They have genuine concern for my dad's well being.
They are personal in their communication skills. They can answer questions very quickly.
July 19, 2019
I am a past client of this provider
There was only so much that they could do. They kept things clean and took care of things that I couldn't get up and do.
They pretty much did everything right. Basically all the personnel were very friendly and personable.
July 12, 2019
I am a current client of this provider
It allows me to get out and do what I need to do.
They are in communication with us and are easy to get hold of.
June 17, 2019
I am a current client of this provider
They always provide caregivers, and she likes the companionship.
They are reliable and flexible. They truly care.
June 17, 2019
I am a current client of this provider
They administer the medicine that I need for my body to keep me functioning. They're friendly and informative.
They're friendly, and they return calls.
December 14, 2018
I am a current client of this provider
I wouldn't be where I am at now, and I would still be a paraplegic without it.
As long as you ask, they will try to explain it to you instead of making everything medical. They explain things in layman's terms.
November 08, 2018
I am a current client of this provider
Without them, we would be in pretty bad shape.
We never have had any problems with the caregivers.
October 19, 2018
I am a current client of this provider
They make sure I am okay and that I'm doing fine. It's made a big difference.
They are very nice and helpful.
August 29, 2018
I am a current client of this provider
They are flexible.
My annoyance with them is that my nurse rarely comes and sometimes it takes them a while to get back to me when I try to reach them.
August 21, 2018
I am a past client of this provider
They helped giving medication for my loved one.
I liked the services they gave to my little girl.
August 13, 2018
I am a past client of this provider
They could learn better, provide caring services, and be more attentive to what they were doing.
They could do a better job in finding caring workers.
July 30, 2018
I am a current client of this provider
She helps to be here with my daughter, when I need to be out of town or go to a doctor's appointment.
They are prompt and do an excellent job of taking care of the patient.
July 19, 2018
I am a current client of this provider
They have helped me by teaching me how to administer medication.
I would tell a friend that the caregivers are friendly.
May 29, 2018
I am a past client of this provider
I couldn't even get out of the bed and they made meals for me. They would bring them to me in bed. They helped me shower as well.
May 17, 2018
I am a current client of this provider
It was not a fun process, but they made it a little bit easier.
The staff is really friendly and made me feel comfortable throughout the whole thing. They were very accommodating.
April 10, 2018
I am a current client of this provider
I would tell someone that BrightStar Care is very helpful, shows up on time, and does what they are supposed to.
March 08, 2018
I am a current client of this provider
I haven't had any issues and they offer a flexible schedule. I feel like it would be hard to make my life any easier, but they definitely don't make it any harder.
About BrightStar Care of Metro Houston West / Southwest
BrightStar is a national company that is locally run so you can see us in your grocery store and at the little league games. You or your loved one will get the care that is required when and where it is needed. We don't answer to a government agency, we answer to you. Act now and get a free 2 hour bath or transportation visit with a paid visit of 2 hours or more.
- BrightStar offers 24/7 client and caregiver support, our phones are always answered by a trained BrightStar staff member, not an answering service.
- We have an RN on staff and on-call; the Director of Nursing provides direct oversight of every patients care and then validates and documents our performance with supervisory visits and updates to the Plan of Care. The plan of care is always kept in the clients home so all caregivers have access to it.
- All levels of care can be provided by BrightStar, from companion to skilled medical. Many times our clients require different levels of care at different times in their lives, there is no reason to find multiple companies for each level of service; we can provide it all.
- All our caregivers are trained and experienced employees of BrightStar; we conduct extensive background checks and drug screening on each employee before we hire them.
- All caregivers are CPR certified.
- BrightStar's Director of Nursing creates an individualized plan of care for every client and,
- Guaranteed Compatibility: We match individual caregivers with each client - satisfaction guaranteed.
We are the only agency that has developed CareTogether and we provide it to you at no cost, with no advertising. It will keep family and friends discretely informed of the information you want them to have based on easy to control security settings.
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