All Tennessee Care Givers Bartlett, TN

Cathy

We previously used the services of All Tennessee Care Givers. It was quite an awakening because we never had home care before. The staff and the manager, Nancy, are exceptional. Sometimes, they have a little bit of turnover as far as caregiver goes. I would have loved to have one that will work out great and might have stayed for years. But it seemed like there was a lot of turnovers in the actual caregivers that came to the house, and that was a little disappointment to me. But everything else, I highly recommend them. In the beginning, they provided caregiving about four hours a day, 3-4 times a week. And then the last two months we had 24/7 care. You have a caregiver 3-4 weeks, your parents get used to them, and then it had to change for whatever reason. And that is a downside of in-home caregiving; you are not able to keep a consistent caregiver. Some were excellent, and some not as much. Billing is a breeze. The manger gave me her private cellphone number and every time I need to do anything, I could either call her or text her. She is reachable 24/7. Some of the larger companies did not want to give me any time; they did not want to talk to me. I called Nancy Barber who is the manager of All Tennessee Care Givers, told her I had this questionnaire, and she said, "Can we set a time to talk?" and I said yes. She called me and we talked for an hour and a half and she answered absolutely every question that I had. She did not rush me; she gave me so much of her private time to help me make an informed decision.