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Visiting Angels - York & Hanover, PA York, PA

1840 E. Market St, York, PA 17402

(800) 558-0653 (Caring Family Advisor™)

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4.8

(77 reviews)

Top rated on Caring.com

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Care Offered: Home Care
Visiting Angels - York & Hanover, PA

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Visiting Angels - York & Hanover, PA
Visiting Angels - York & Hanover, PA
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York, Pennsylvania 17402


4.8

(77 reviews)


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york, pennsylvania 17403



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Reviews of Visiting Angels - York & Hanover, PA in York, Pennsylvania

4.8

(77 reviews)

  • Staff

    5.0

  • Food

    5.0

  • Activities

    5.0

  • Value

    5.0

Top rated on Caring.com

2025

Provider of Choice 2025Employer of Choice 2025Leader in Experience 2025
Home Care Pulse Certified 2025

J. Kelly

5

November 28, 2025

I am a past client of this provider

Visiting Angels in York took care of my brother as I was 2 hours away when he needed help to stay in his home. They were so kind and caring to him which gave me peace of mind as I couldn't help him out. They got him ready for the day and prepared 2 meals. The office staff and caregivers were patient and compassionate and truly dedicated to providing support with a heart. I am grateful for the comfort they brought to me and my brother.

Provider Response

Thank you for your kind words! It was our privilege to support your brother and bring you peace of mind from afar. Our team strives to provide compassionate, dependable care, and we’re grateful for your trust in Visiting Angels York.

Marlene J

5

November 25, 2025

I am a current client of this provider

They are great help and punctual. I am very happy with the services.

Provider Response

Thank you for this great description of your experience with Visiting Angels and the kind words, Marlene!

Sandy R_18

5

November 21, 2025

I am a current client of this provider

I like that they interact very well with her. They take good care of her. She really enjoys them when they're here.

David W_46

5

October 27, 2025

I am a current client of this provider

They engage with my mother and being a true friend. It has made so that we can be away from the home and that my mom is in a safe space.

Larry B_31

5

October 27, 2025

I am a current client of this provider

There are two caregivers who know exactly what she needs. They take care of her just like she were her mother, even puts makeup on her.

Nathan T_1

5

October 24, 2025

I am a current client of this provider

They sent a companionate caregiver. They really helped her through her difficulties.

Provider Response

Thank you, Nathan, for giving our non-medical homecare company 5 stars and for your kind words about your caregiver! We appreciate it!

Jennifer R_16

5

October 22, 2025

I am a current client of this provider

I love the nurse that we had. They responded to what we needed.

Provider Response

Thank you Jennifer... we also think our Visiting Angels caregivers ARE awesome!

John G_80

5

October 20, 2025

I am a current client of this provider

I like that Visiting Angels has been professional, supportive, and knowledgeable. They have helped the most with being very attentive to Sandra.

Provider Response

We appreciate your thoughtful feedback. Our team takes pride in providing professional, compassionate care, and we’re so glad Sandra has received the attention she deserves.

Chuck M_6

5

September 29, 2025

I am a current client of this provider

I like their compassion. They make life easier because we don't live in the area.

Provider Response

Chuck, we’re so glad our team’s compassion has helped make things a little easier for you and your family.

Bruce R_8

5

September 29, 2025

I am a past client of this provider

I liked that they were easy to work with. They followed up and did everything they said they would do.

Provider Response

We strive to provide extraordinary in home care for those in need and it is great to see you had such a positive experience at Visiting Angels Senior Home Care.

Mildred E_2

5

September 17, 2025

I am a current client of this provider

I like that they have been consistent. The people have been very kind.

Provider Response

Consistency are kindness are both very important to us--thank you for sharing your thoughts on Visiting Angels York!

Sylvia M_7

5

September 17, 2025

I am a current client of this provider

I like that the person Sharon my mothers' caregiver, she is very happy with her. The fact that my mother is happy, as long as my mother is happy I am happy.

Provider Response

We're so happy everyone is happy and appreciate you taking the time to leave this review! Thank you!

Michelle H_22

5

September 17, 2025

I am a current client of this provider

I like their communication. They give me peace of mind knowing she is being taken care of.

Provider Response

We love to hear that--thank you, Michelle!

Patrick C_9

5

August 28, 2025

I am a current client of this provider

In fact, I have recommended them. I like that the caregivers are engaging and focused. When they are here, they mostly sit and converse with my mom.

Mike W_20

5

August 28, 2025

I am a current client of this provider

I like that they have been doing a good job taking care of my mother and making us feel confident. They are there for here when we can't be there.

Provider Response

Mike, thank you for this great description of all the things Visiting Angels York can do to help your loved one. We truly appreciate the 5 stars and these kind words!

Douglass M

5

August 27, 2025

I am a current client of this provider

I think they take good care of my parents. The most helpful part about the service is that they're making sure my parents can stay in their home.

Clients s

5

August 22, 2025

I am a current client of this provider

I like that the agency is consistent with good coverage. The provider has helped with good friendship and companionship care.

Kara L_2

5

August 22, 2025

I am a current client of this provider

The first social worker I met with was outstanding. She did a thorough interview with my mother, and once she started receiving care, they made sure all needed hours were covered. My life would be overturned if my mother and I didn't have their help.

Kathy Z_7

5

August 19, 2025

I am a current client of this provider

They were responsive and nice to work with. My husband and I had accidents, and so we only had one good arm each, and we needed someone to come help get ready for bed, and they were able to help.

Kimberly G_7

5

August 13, 2025

I am a current client of this provider

We have a good caregiver right now. He has dementia, and his eyesight is getting bad, so the caregiver handles all of that, but obviously this is not a great situation to be in in general.

Anonymous_1753784203

5

July 29, 2025

I am a current client of this provider

I like that they answer the phone. The personal contact is huge for me. They are good companions for me.

Amy L_15

4

July 23, 2025

I am a current client of this provider

They are reliable, communicate well with the clients, and have good clients. They have a really good rapport with the elderly and bring a calming presence to the home.

Chris F_8

5

July 21, 2025

I am a current client of this provider

They were very responsive when I called. It has given me peace of mind. My mom is an hour away from me, and now I don't have to drive down every other day.

Steve w

5

July 17, 2025

I am a current client of this provider

They take the time to match a visiting angel to the person. They did a good job. There are two days a week when my mom has company and I don't have to worry about her condition.

Maria/Mother

5

June 25, 2025

I am a current client of this provider

They have direct communication, and they have a backup plan if someone calls out. I'm not able to do a lot of things, so they are able to help where I can't.

Provider Response

Thanks, Maria! We appreciate this 5 star review of Visiting Angels York.

Tom S_27

5

June 25, 2025

I am a current client of this provider

Everyone we have met has been nice. They run errands for my mother during the day.

Provider Response

We appreciate the 5 stars, Tom. Thanks for sharing your thoughts on Visiting Angels York!

Donna C

5

June 24, 2025

I am a current client of this provider

The regular person I use, she knows what she's doing, and she goes above and beyond what is expected. You can tell a difference when she's not here. She makes things easier.

Provider Response

We love to help make things easier. Thank you for the 5 stars and review, Donna!

Son E

5

June 20, 2025

I am a current client of this provider

They are there when you need them. I feel very confident with the Angels that come into the house that help him out, being a companion. They write down detailed notes so that I know what is going on with him.

Provider Response

We are very happy that Visiting Angels York has provided you with such a positive experience with the care provided in your home.

Anonymous_1749653219

5

June 11, 2025

I am a current client of this provider

I like that their dependable in giving me a caregiver as often as I need. They help the most by keeping me in my home; otherwise, I would have to go into a facility.

Provider Response

Our goal is to keep you safe in the place that matters to you most--we're so happy to help you do that in your home. Thank you!

Allison_1

5

June 11, 2025

I am a current client of this provider

They always match the staff with the client and well. They are dependable, reliable, and professional. They get her out so she can still be a member of the community. They take her shopping, so that has helped me tremendously.

Provider Response

Allison, we pride ourselves in hiring the best caregivers and making a good match between caregivers and clients. Thank you for noticing and sharing these kind words!

Linda L_49

5

May 29, 2025

I am a past client of this provider

The caregivers were very good to my husband. The caregivers were very passionate, respectful and were like a second family to us during my husband's care.

Provider Response

This is a beautiful tribute to the care we provide at Visiting Angels York--thank you, Linda!

wife G

5

May 21, 2025

I am a current client of this provider

They have helped me to have a piece of mind and let me get out more to get my own care. I like that Visiting Angels has sent caregivers who are very caring and loving of my husband.

Provider Response

Peace of mind and respite so you can care for yourself are so incredibly important... thank you!

Karen H_49

4

May 19, 2025

I am a past client of this provider

Some caregivers were better than others. The ones that were not so good acted like it was more of a paycheck than caring for someone. They were pretty reliable.

Provider Response

Karen, thank you for your honest feedback regarding our caregivers and services. We understand that some caregivers naturally connect better with certain clients than others. That's why we prioritize finding the right match between caregiver and client to ensure the best possible experience.

Sheryl/Daughter

5

April 25, 2025

I am a current client of this provider

I can go off and work and know that she is taken care of and I can visit even when they are here. They are fantastic and most of the angels are very attentive, caring, and give her the best care.

Provider Response

What a great description of what Visiting Angels can do, thanks Sheryl!

Amanda P_5

5

April 22, 2025

I am a past client of this provider

They're easy to work with. They responded quickly in a crisis. They've been extremely caring.

Provider Response

Thank you for sharing your thoughts on Visiting Angels, Amanda... we are so proud of our team and happy we met your needs!

Eric H_13

4

April 22, 2025

I am a current client of this provider

I wish they were able to manage medication. They have a lot of experience. The caregivers make a nice connection with the elderly.

Provider Response

Thank you for your review, Eric. Unfortunately, medication management is not permitted for non-medical care agencies like Visiting Angels. However, we're glad that we can still provide many other essential services to help keep people safe in their homes.

Anonymous_1744621712

5

April 14, 2025

I am a current client of this provider

They're helping my mother whenever I am absent. We are pleased with our care.

Provider Response

We're so happy you're pleased with the services provided by Visiting Angels--thank you for the 5 stars!

Charlotte S_18

5

March 28, 2025

I am a past client of this provider

The caregivers knew how to move him. The caregivers were knowledgeable and well-trained.

Provider Response

Thank you, Charlotte! We appreciate this 5 star rating!

Anonymous_1742981214

4

March 26, 2025

I am a past client of this provider

We weren't on a regular schedule, and we didn't get the same caregivers, which was a little uncomfortable for my wife. They were flexible.

Provider Response

It's often much harder to provide clients with a regular caregiver when there isn't a consistent schedule, but we thank you for allowing us the opportunity to care for your wife.

Karen B

5

March 24, 2025

I am a current client of this provider

I'm not driving, and the caregivers help me get me to my appointments, and I know that someone will be here if I need any help. You get good care, and you can depend on someone to be here.

Provider Response

Karen, thank you for the 5 stars and kind words. We're so happy we can help you when you need it!

Anonymous_1742554646

4

March 21, 2025

I am a current client of this provider

To make my life easier, they've taken some of the caregiving burden off of my shoulders. To improve, they could have more flexible schedules for their clients.

Provider Response

If, at any time, you're unsatisfied with your schedule, please contact our office directly so we can fix it for you. Thank you for this review!

Jane w_1

5

March 19, 2025

I am a current client of this provider

She handles him well. She helps him fill his pill box. She's been terrific. They have fun together.

Provider Response

Jane, we're so glad you all had a great (and FUN) experience with Visiting Angels--thank you!

Barb V

5

March 12, 2025

I am a current client of this provider

The caregivers came in and helped with my husband, doing things I couldn't do by myself. I like the extra help. Allison was very good with Will.

Provider Response

Thank you so much, Barb, for sharing your thoughts on Visiting Angels!

Nancy F_30

4

February 26, 2025

I am a current client of this provider

They only needed to watch him while I was gone and help him use the bathroom. I ended up with a $480 plumbing bill due to caregivers not listening to my specific instructions. Aside from that everything was fine and I didn't have any problems.

Provider Response

Nancy, thank you for sharing your feedback. We are glad to hear that overall your experience was positive, but we sincerely apologize for the plumbing issue and understand how frustrating that must have been for you. If there's anything further we can do to make things right, please don't hesitate to reach out.

Robin S_18

5

February 20, 2025

I am a current client of this provider

My father gets along with the caregivers. They have very nice people who work for them.

Provider Response

We truly appreciate you taking the time to share your experience, and we're grateful for the trust you've placed in us, Robin.

Erin C_7

5

February 12, 2025

I am a current client of this provider

They are courteous and try to meet our needs. The people and workers are just fantastic.

Provider Response

We are very proud of our caregivers, Erin... thank you for your kind words!

Jenny G_4

5

February 12, 2025

I am a current client of this provider

The caregivers help with her hygiene and meals. I like that they are dependable and they check on my mom frequently.

Provider Response

We truly appreciate these kind words and are so thankful you recommend our Visiting Angels York caregivers, staff and services!

Juanita M_2

5

January 29, 2025

I am a current client of this provider

The woman that I have is a great help to me. They are good about letting us know ahead of time if there is a change.

Provider Response

Thank you for sharing your thoughts and giving us 5 stars!

Anonymous_1738140741

3

January 29, 2025

I am a current client of this provider

They could have better communication with the client. I called and they never got back to me. I would like to see more quality personnel.

Provider Response

We're so sorry you were not 100% pleased with our communication, but we thank you for your honesty. Please reach out directly to the York office and we'd be happy to discuss your concerns and find ways to make things better.

Patricia B_46

5

January 28, 2025

I am a current client of this provider

They try to be very interactive, do activities, strong patient advocates. They are very dependable, very compassionate, and want to do their best.

Provider Response

Thank you for these kind words about Visiting Angels York!

Betty M_34

5

January 23, 2025

I am a current client of this provider

They provide you with feedback when you have concerns about the care being provided. They listen to you.

Provider Response

Thank you, Betty for these 5 stars and feedback about Visiting Angels York!

Scott Z_2

5

January 14, 2025

I am a current client of this provider

My mom's comfortable with the lady that comes and that makes us comfortable. They are pretty good about calling to see if we're going to need somebody over a holiday or something like that.

Provider Response

Thank you, Scott, for sharing your positive experiences with our Visiting Angels York team of caregivers!

Anonymous_1735226260

5

December 26, 2024

I am a current client of this provider

It makes it easier on me to have the help. I like their attention and the way they do their paperwork.

Provider Response

We're happy to help, thank you!

Pam F_9

4

December 16, 2024

I am a current client of this provider

The client is not a willing patient. She has dementia. They try to engage her in different things. They come in and do what you ask them to do.

Provider Response

We appreciate your comments. Please reach out to our York office staff if there's anything we can be doing differently to meet the client's needs.

Maureen B_9

5

December 12, 2024

I am a past client of this provider

I liked that they were playing cards with her and discussing current topics and they were wonderful. We loved both and they were fabulous.

Provider Response

Maureen, thank you for these kinds words about our Visiting Angels York caregivers!

Deb M_6

5

November 26, 2024

I am a current client of this provider

She can get through to him better than I can. She talks with him and they watch Law and Order together. They are dependable and we love the gal that we have.

Provider Response

We're so happy you're pleased with your Visiting ANGEL! Thanks so much, Deb!

Sandy L_10

5

November 26, 2024

I am a current client of this provider

They give her a lot of positivity. I appreciate the care, concern, and quality.

Provider Response

Thank you, Sandy, for leaving these kind words for our Visiting Angels York team!

Anonymous_1732290342

4

November 22, 2024

I am a current client of this provider

The care helps. The caregiver is only here for a few hours for a few days a week, but it is a help for me and my home. We could schedule someone when it made sense for us. We could base the care on the amount needed and whether we could afford it. I have no suggestions for improvement. I think the caregiver handles it the best she can. I know she can only do so much with the limited time she's here.

Provider Response

Thank you for sharing your thoughts about our non-medical home care agency, Visiting Angels in York!

Diane_4

5

October 23, 2024

I am a current client of this provider

They have given him a companionship other than family. He has developed a friendship with her. They are quick to call when you need to reschedule their appointments.

Provider Response

Thank you for these kind words. We're so happy to provide care, companionship and friendship!

Kimberly M

5

October 21, 2024

I am a current client of this provider

They sent the perfect caregiver to help me. I like that they are dependable. I'm sad that I no longer will have them.

Provider Response

We're so glad we could provide you with the perfect caregiver! Thank you for these kind words, Kimberly!

David M_90

5

October 16, 2024

I am a current client of this provider

They provide personal care. They are compassionate and empathetic. They matched the caregivers well.

Provider Response

We certainly try to make a great match and are so glad we could help accomplish that for you! Thank you, David!

Mary C

5

October 8, 2024

I am a past client of this provider

It was very reassuring to have them here. I like that they are very accommodating, always on time, I have no complaints with them. No matter what I request, they take care of it.

Provider Response

Thank you so much for these kind words and 5 star review--our entire staff truly appreciates it!

Kim A_11

4

September 24, 2024

I am a past client of this provider

It was helpful to me but my Mother didn't like receiving services. They provide quick reliable service.

Provider Response

Kim, we're sorry your mother wasn't fond of the services provided, but are happy you found us helpful. If there was anything we could do differently or better for her, please let us know. Thank you!

Liz R_3

5

September 12, 2024

I am a current client of this provider

The agency makes it positive by learning to know my parents and the household. We had a very long relationship with the agency. I find them to be consistent and compassionate.

Provider Response

The caregivers and staff at Visiting Angels are here to make your lives easier. Thank you for allowing us the honor to care for your parents!

Linda S_86

5

August 12, 2024

I am a current client of this provider

I like that they provide companionship and healthcare for my mom. I like the personal care that they provide my mom.

Provider Response

Thank you Linda! We're proud to care for your mom and are thrilled that you are satisfied with the services we provide!

Albert L_9

5

August 12, 2024

I am a current client of this provider

The companionship has been the most helpful. I think highly of the services that have been provided. I like that they follow up about the Angel.

Provider Response

We appreciate you taking the time to leave 5 stars and these kind words! Thank you!

Pamalla L

5

August 12, 2024

I am a current client of this provider

I have private pay caregivers also, so they are to relieve the other caregivers and to be a backup. The caregivers I have regularly have been very good and nice. The substitutes are also pretty good.

Provider Response

Thank you for taking the time to leave a review about Visiting Angels!

Brian F_4

5

July 29, 2024

I am a past client of this provider

It provided safety. It enabled my father to stay in his house longer.

Provider Response

We are so thankful for this review and that we were able to help your father maintain his independence in his own home.

Helen S_34

5

July 26, 2024

I am a current client of this provider

It makes a tremendous difference. My husband is legally blind so it takes a lot of stress off me. I like that they are professional, kind, and they are punctual.

Provider Response

Helen, we are so happy we've been able to help your husband and relieve your stress! Thank you for these kind words!

Rita P_11

5

July 23, 2024

I am a current client of this provider

The agency tries to keep the same person coming to my dad's house as much as possible to make our experience positive. I would recommend them because they are easy to get in touch with.

Provider Response

We strive to keep caregiver consistency and open communication, so thank you for mentioning this, Rita!. Thanks for this review!

Dawn B_12

5

July 17, 2024

I am a current client of this provider

They provided services very quickly when we need it. And they were able to get 24-hour care within a matter of hours, and they were able to provide that care a month. I like that they are reliable, and caring, and they do everything that they're asked.

Provider Response

We're so glad our Visiting Angels York office staff and caregivers were able to meet your needs. Thank you so much for sharing your positive experiences with us!

Jim G_19

5

July 17, 2024

I am a current client of this provider

They take very good care of her. They are easy to deal with.

Provider Response

Thank you, Jim, for leaving us 5 stars and these kind words.

Brandy S_4

4

June 28, 2024

I am a current client of this provider

We use the agency sporadically, so the daily aspect doesn't apply. It was hard for the client to adjust to using the services. It was a rough start with miscommunication. There were also some issues after the first few sessions. Everything has been fine after that.

Provider Response

Thank you for your honest review. We're so glad that even though things might've been hard to adjust to at first, you're now pleased with the services Visiting Angels provides!

Linda L_43

5

June 28, 2024

I am a past client of this provider

I could plan other things when they are here. They are dependable and friendly.

Provider Response

Thank you, Linda, for taking the time to leave us this review. Our entire team appreciates the kind words!

Gerald A

5

June 24, 2024

I am a current client of this provider

They show up on time and are friendly.

Provider Response

Gerald, we absolutely strive to make life easier for our clients--thank you for leaving this review.

Jean S_28

5

June 12, 2024

I am a current client of this provider

Just by being her, she does anything I ask her to do. It helps so I can get other things done The caregiver is really good, and the husband gets along very well.

Provider Response

We appreciate these kind words, Jean. Thank you for the 5 stars and commenting on our non-medical homecare services!

Juanita

5

February 11, 2020

I am a current client of this provider

My mother-in-law is using Visiting Angels mainly for companionship. The caregivers are good and the scheduling is excellent. They've been great.

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About Visiting Angels - York & Hanover, PA in York, Pennsylvania

Visiting Angels is a licensed, home care agency that is locally owned and operated by a Registered Nurse. We provide non-medical care to seniors in their own home and offer seniors and their families choices regarding the kind of care they want to receive. Some of the services available include help with personal care, bathing dressing, meal preparation, laundry, light housekeeping, errands, and transportation to appointments, medication reminders, respite and companionship. Our client determines the schedule he/she prefers. Visiting Angels matches the caregiver (our "Angels") to your needs. Services can be set up on a weekly schedule or on an as needed basis depending on your needs. Services are available 24 hrs a day, 7 days a week. Areas served include all of York County, Hanover and surrounding areas.

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The material on this site is for informational purposes only and is not a substitute for legal, financial, professional, or medical advice or diagnosis or treatment. By using our website, you agree to the Terms of Use and Privacy Policy

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