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Home Instead - North Olmsted, OH

26777 Lorain Rd, North Olmsted, OH 44070

(800) 558-0653

Verified Partner

4.92

(28 reviews)

Offers Home Care
Top rated on Caring.com

2019, 2020, 2024

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Reviews of Home Instead - North Olmsted, OH in North Olmsted, Ohio

4.92

(28 reviews)

    Top rated on Caring.com

    2019, 2020, 2024

    Vicki

    5

    March 19, 2024

    I am a current client of this provider

    Lisa has been with us for nine months now. I knew I would like her right away. When I opened the door to let her in, my dog got out. She chased him all over the neighborhood until he ran home. Since then, she has been our cook, cleaner, , counselor, advisor, and driver to countless appointments. She has made me laugh through some very difficult times. She has been a cheerleader for my 94 yr. Old mom For eating her food and not giving it to the dog. She is great giving my mom pills and her eye drops. Lisa has become a friend. She encourages me to walk without my walker and start driving.

    Marty

    5

    August 13, 2023

    I am a current client of this provider

    I've been a client of Home Instead for 13 years now. They come once a week. It's excellent. We get along very well with the person that comes here, and she bonded with my wife. Everything's perfect. They take care of my wife when I go out and run errands once a week. The caretaker that comes here, Polly, is excellent.

    Jim

    5

    August 13, 2023

    I am a current client of this provider

    I've been a client of Home Instead for about eight months now. They're dependable. Lisa is real nice, and she's good at what she does. She's very helpful. I use them once a week for three hours. They help with light housework, meal prepping, they can go shopping for me if I need it, and general home care. She's very personable, caring, and understanding.

    Susan

    5

    August 10, 2023

    I am a current client of this provider

    My father has been a client of Home Instead for five years now. Their service is great. I've never had any issue or problem with any caregiver. They just do it right because they make sure the client and the caregiver mesh. I use them three days a week. I think that they're very intuitive on tasks that they have to perform. My father is in a situation where he can't do household chores. He can't vacuum, he cannot bend over, and he can't flip his mattress or change his bed linens. He can do some of the laundry, but he can't do all of it. These are the things that they assist him with. They adhere to a schedule that he likes and he's flexible, but it just seems to work because they can get all the tests done that he needs in a week completed. They help with food preparation, shopping, medication management, making sure that his pills are picked up, and that he's taking his pills. They're not administering them, but they're making sure that he's taking them. I looked at all the homecare agencies and I looked at their reviews and I chose them because they were ranked very high.

    Mary Jane

    5

    August 4, 2023

    I am a current client of this provider

    I've been using Home Instead for about six to eight months now. I like it very much. I'm very well pleased with the gal that I was given to help me out. Her name is Ruth. I use them two or three days a week. She helps me in the house, straightens up, gets me ready for meals, and gets me ready to get out of my bathrobe and into some clothes. I'm very happy to have her. It's usually morning, so that works out very good for me. She's super. I had a couple other agencies, but this one surpasses that other ones I had. We really all appreciate Ruth being here. She goes above and beyond the call of duty. If I find anybody else that needs somebody good, I'm going to refer Ruth to them as well.

    Anna

    4

    August 4, 2023

    I am a current client of this provider

    I've been using Home Instead for about four years now, once a week. The aides are very nice and helpful. They do the cleaning of my apartment and if I need stuff from the store, they go to the store for me. When my groceries come, they help put it all away. The aide I have is very good. She keeps everything clean and that's what I need done.

    Renee

    5

    August 2, 2023

    I am a current client of this provider

    My caregiver from Home Instead is definitely a five. I've been with them for at least two years now. I was using them once a week, and then earlier this year until now, I see her twice a week for two-and-a-half hours each day. I receive household services, laundry, dishes, helping me to organize my apartment, cleaning, and cooking. No personal hands-on care yet. She goes to the grocery for me.

    larry and george

    5

    May 2, 2023

    Other

    We have turned to home instead for care of both of our parents. The team has been caring and responsive and the caregivers have been outstanding, particularly Val. Blessed!

    Shirley

    5

    February 24, 2022

    I am a current client of this provider

    It is through Home Instead that we have been getting our private care for my mom. They have been very helpful. When we started out, it was kind of a struggle to get us the service that we needed. We kept adding on. Originally, we had only wanted somebody for three evenings a week from 4:00 to 8:00, and then my sister and I were going to spend overnight with her, but that got to be too much for my sister and I, and then we ordered some overnight help. This girl has become like a family member. We call her my mother's third daughter. She's wonderful. So, we're very pleased. They've been very helpful; they have offered assistance. They have a nurse on staff who has reached out, and they offer other services than what we're using that we haven't needed to use, but it's there if we do need it, so we're very pleased with them. They help my mom with meals when they're here. They help her with medicine. We have to put it out for them. We have it monitored, and we just tell them when she takes it. They assist her to the bathroom, and they help her when she gets up at night. Right now, we have a female catheter system where she doesn't have to get out of bed at night, but she wakes up frequently wanting a drink of water or some lip balm on her lips because her mouth gets dry, so they do that. They'll give her Tylenol when she needs it. Like her knees bother her, and we have Aspercreme for her knees, and they will do that. They clean up, they make the bed, and they'll do dishes. Basically, when they're here, they do whatever my sister and I would do if we were here. At the beginning, we had three or four different people, and it was confusing to my mother with her dementia and everything. Now that we have two steady people who are here all the time, and maybe they'll be once or twice where they're not able to and they'll send somebody else, but we've had good experience with all but a couple of the aides. They know who we liked and who we weren't that fond of. Overall, we're very impressed. Anytime we have an issue, like a special occasion where we need help, we call, and they jump through hoops for us to get somebody for us.

    S North Royayton

    5

    May 20, 2020

    I am a current client of this provider

    The staff of Home Instead is outstanding and always reliable and responsive to their clients needs. Peace if mind for family members knowing my father is receiving all the care required to keep him safe in his home.

    Sylvia

    5

    April 7, 2020

    I am a current client of this provider

    Very good service. Good, professional, and knowledgeable about my needs. Probably the best.

    Shirley & Bob

    5

    April 14, 2019

    I am a current client of this provider

    Home Instead is doing a wonderful job. We’re so appreciative of all the help from all our caregivers. Wonderful gals.

    Janetpost

    5

    April 8, 2019

    I am a current client of this provider

    Home Instead has been very on top of everything. They work very hard to make sure their client is well cared for.

    DPrend

    5

    June 20, 2018

    I am a current client of this provider

    Services is 24 hours a day Always on time The caregivers are sensitive to whether or not the patient is in need of interaction. In our case, the patient doesn't need social interaction Agency has been great with respect to our requests

    PeggyS

    5

    May 3, 2018

    I am a past client of this provider

    I was grateful and impressed for how quickly the agency responded to my urgent request. I was in a bind and they reacted quickly. The caregivers arrived on time, were very kind and caring. They sat bedside and kept excellent notes, which they shared with the hospice nurses. The caregivers didn't wait to be told what to do, they were proactive. The caregivers took their job seriously - truly - it's their calling not just a job. Rhonda and Josie were especially wonderful - showing such respect and care. The staff was also excellent - keeping in touch with me as well. I highly recommend this agency for true peace of mind.

    ColleenJim

    5

    April 30, 2018

    I am a past client of this provider

    HomeInstead provided expert care for my parents. My father has many health issues and my mom has dementia. My sisters and I work full time so we are unable to care for them in the day. Our caregiver came five days a week to prepare meals help with laundry and light housework and care for the needs of my mom. She helped with bathing and dressing. She also drove her to adult daycare. She took my father to doctor appointments. She was very reliable and always arrived on time. On the few occasions she was not able to come we always had advance notice. She treated both of my parents with respect, kindness and compassion. If she had a concern she would contact me immediately. Anytime I contacted the agency I had an immediate response regardless of the time of day. On the occasions when my father was hospitalized-a staff member visited him. Their entire staff was professional and caring. I would highly recommend their agency.

    LorieH

    5

    February 2, 2018

    I am a current client of this provider

    Home Instead has an excellent program that matches the client with the caregiver. Our caregiver Vicki is so kind , caring and helpful with my father who can be very challenging. She keeps hm in good spirits with her conversations, cooks meals for him, keeps his room and laundry clean and tidy which is no small task. I am so grateful to Vicki and home Instead for providing such a high quality of care. Vicki has become like family to us and we think she is the best!

    MIB

    4

    January 26, 2018

    I am a current client of this provider

    My dad’s caregiver...Debbie T is wonderful. She not only helps to take care of my dad but she has also become his friend. He enjoys her company. She is also very compassionate and caring. She also is very helpful for me around the house. Thanks for the great job! It is truly appreciated!

    SandieC

    5

    January 24, 2018

    I am a past client of this provider

    The caregiver assigned to our Dad was kind, caring, compassionate and helped our Dad with bathing, grooming, dressing. She also prepared meals when asked and did light housekeeping. He enjoyed her company and care. Would definitely recommend.

    CatMama

    5

    January 18, 2018

    I am a current client of this provider

    The care givers we have had have all been experienced, gentle and caring. Outstanding people that I feel I can really trust.

    Gilbert

    5

    October 16, 2017

    I am a current client of this provider

    Tiesha helps me remember everything I need to. She's my memory! We have fun together too.

    HH

    5

    October 14, 2017

    I am a current client of this provider

    Miranda is incredible - so dependable and kind. I rely on her for everything. I only have to tell her something once and it's done and done right. I don't know what to do without her.

    Catherine

    5

    October 12, 2017

    I am a current client of this provider

    Excellent ladies - very friendly and reliable. They do everything needed to help me stay right here at home where I want to be. I'm very pleased with them and look forward to their daily visits.

    mrssito

    5

    September 21, 2017

    I am a current client of this provider

    I am using Home Instead for my father to supplement the care at an Assisted Living Facility. The aides are excellent, and my father has thrived with the one-on-one care. Service is very responsive. They arranged 24x7 care within 6 hours of my first call.

    S. Drescoll

    5

    September 9, 2017

    I am a current client of this provider

    Kathy and Damita are great. I liked Terriann, she's very businesslike and has the best smile. I feel like I've known her a long time.

    Judy A.574551

    5

    February 28, 2017

    I am a current client of this provider

    Home Instead North Olmsted Ohio has been amazing in the help they provided my parents! They care for my mom, especially my 92-year old dad.

    karen30146

    5

    January 28, 2016

    Other

    My parents have been clients of Home Instead-North Olmsted since June 2015. Even though some days can be quite busy with appointments, phone calls, therapy, visitors, etc., the Home Instead caregivers always make sure that my parents are CARED FOR. I can confidently recommend Home Instead to provide care for your loved one.

    Victor3

    5

    May 31, 2013

    I am a current client of this provider

    The services provided by ML have helped me as she did for both my wife and me for several years.

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    Services and Amenities of Home Instead - North Olmsted, OH in North Olmsted, Ohio

    Agency Type

    • Full Service Agency
    • Agency Extra: Each Home Instead franchise office is independently owned and operated.

    Range of services

    • Companion Care
    • Range Of Services Extra: hospice support, Alzheimer's and other dementias care, chronic conditions

    Types of care

    • Transportation: Yes
    • Doctor Visit Companionship
    • Light Housekeeping

    About Home Instead - North Olmsted, OH in North Olmsted, Ohio

    Founded more than 25 years ago in Omaha, Nebraska, Home Instead provides individualized, compassionate care to aging adults with the goal of helping them live independently for as long as possible. The company has more than 1,200 locations worldwide and employs more than 100,000 Care Professionals. Its team is trained to provide attentive, professional care, including companionship, personal care, medication reminders, transportation, meal prep, and housekeeping assistance.

    Home Instead Care Pros who specialize in dementia care for seniors living with conditions such as Alzheimer’s or Parkinson’s disease. When a client’s condition begins to decline, Home Instead Care Pros can offer compassionate end-of-life support.

    Families working with Home Instead are consistently happy with this agency’s service. Many agree that the Care Pros provide pleasant, responsive care and go the extra mile to ensure that Clients feel safe, secure, and independent.

    What You Need to Know About Home Instead

    • Founded in 1994 in Omaha, Nebraska
    • More than 1,000 locations in over 10 countries around the world
    • Offers in-home personal care, nursing care, dementia care and companionship for seniors
    • Home Instead is known for its kind, well-trained Care Pros and individualized care plans
    • Provides a la carte services including meal preparation and transportation who seniors who don’t require comprehensive in-home support
    • Uses technology to keep clients connected with Care Pros and loved ones and to promote in-home safety

    What Home Care Services Does Home Instead Provide?

    Personal Care Services

    With a dedication to preserving the dignity and independence of clients, Home Instead’s Care Pros provide personal care services that include:

    • Help with mobility, including standing, grooming, walking, and getting in and out of bed
    • Medication reminders
    • Assistance with activities of daily living (ADLs), including bathing, dressing, and toileting
    • Grocery shopping and assistance with other errands
    • Light to moderate housekeeping assistance, including laundry
    • Transportation to and from appointments or visits with loved ones
    • Regular companionship

    Personalized care plans are provided for every client. These plans include detailed information about the client’s condition and needs, as well as an outline of the services that are to be provided to the client.

    In some cases, personal care services may be combined with other services, including dementia or nursing care, depending on the clients’ health.

    Alzheimer’s and Dementia Care

    Home Instead employs experienced, trained Care Pros who are able to provide person- focused dementia care for seniors who are living with Alzheimer’s disease, Parkinson’s disease, or other forms of dementia. These Care Pros offer personal care services, along with the following:

    • Assistance in establishing a stable daily routine
    • Meal preparation
    • Positive reinforcement
    • Assistance with social skills
    • Transportation to and from appointments, errands, and visits with loved ones

    Care Pros in this role take time to understand clients’ life histories and to focus on the person they were before dementia. Just as with the company’s personal care services, each dementia care client undergoes a comprehensive assessment and is assigned a care plan. This plan is reviewed regularly and adjusted to meet changing needs.

    Hospice Support

    When a senior is nearing the end of their life, hospice support can be there to ensure the comfort of them and their family members. Hospice support Care Pros can help with hygiene, medication administration, and basic housekeeping for seniors, as well as provide nutritious meals and supportive care for family members, enabling loved ones to spend as much time with seniors as possible as they approach their final days or hours.

    Meal Prep & Home Helper

    Home Instead offers basic housekeeping and meal preparation services for seniors who require a little extra help around the house. The company’s Meal Prep & Home Helper service can include assistance with tasks such as laundry, dusting, and vacuuming, as well as the preparation of nutritious meals that meet any dietary requirements set forth by clients’ healthcare providers.

    Transportation

    Home Instead provides safe transportation to and from clients’ destinations. Aging adults may use this service when they need help running errands such as grocery shopping or picking up a prescription, or when they’d simply like to spend the day shopping or visiting with friends. Transportation services from Home Instead can be arranged at predetermined drop-off and pick-up times, or Care Pros can accompany aging adults on errands and provide assistance and care throughout.

    Companionship

    Many aging adults face isolation and loneliness. This is especially true for those who’ve lost a spouse or who don’t have family close by. Home Instead Care Pros strive to build meaningful connections with clients. Companions visit seniors regularly on a schedule that works best for the client. These visits offer seniors a time to enjoy meaningful conversation while engaging in a game of cards, a puzzle, time outdoors, or other activities.

    What People Are Saying About Home Instead

    Clients and family members often speak highly of this agency’s dementia Care Pros and the attentive, compassionate care they provide to seniors. One family member provided a five- star review of the company, saying, “They have all been kind, caring, and attentive to my mom’s ever-changing needs that go along with her dementia. They have been with us and for us every step of the way. I would recommend them to anyone.”

    Other clients point to the meaningful relationships they’ve formed with Care Pros. One client said, “The lady who comes and helps me is wonderful. We get along really well and she is really nice. we also have a lot of fun together,” while another client’s family member provided a raving review of Home Instead, saying, “It was wonderful dealing with the staff. Charlene was extremely helpful and very accommodating to our needs and schedule. She worked very long and hard to make sure that everything was in order and everything would run very smoothly. She is still in contact with us and helping us in any way she can.”

    How Much Does Home Instead Charge for Home Care?

    Home care costs vary based on several factors, including the type of services required, how often one needs assistance, and the timing of the services (i.e., overnight vs. daytime care). Where you live also has a significant impact on the cost of home care, as national chains scale their local prices to the cost of living in a given area.

    When planning for home care costs, keep in mind that the national average cost is about $26 per hour, though prices in your location may be higher or lower. You can contact a Family Advisor to learn more about home care costs and payment options in your area.

    Who Should Consider Home Instead?

    Home Instead’s Care Pros are dedicated to preserving the dignity and independence of aging adults who need help managing daily tasks. This company is an excellent care option for those in need of services such as:

    Personal care: Seniors who need help with ADLs, including medication management, grooming, and mobility, can benefit from the help of Home Instead’s Care Pros.

    Dementia care: Home Instead Care Pros can provide specialized care for seniors who are living with Alzheimer’s disease or other forms of dementia. Care Pros have been specially trained to provide personal care and enhanced services that increase the quality of life for these seniors.

    Companionship: Care Pros are dedicated to helping seniors fend off loneliness by building meaningful, fun relationships through their companionship services.

    Hospice care: When seniors are nearing the end of their life, Home Instead’s Care Pros can provide support to ensure the comfort of seniors and their family members.

    How to Get Started with Home Instead

    Contact a Family Advisor for more information about Home Instead’s offerings in your area and to connect with a local home care provider. Our knowledgeable Family Advisors can provide one-on-one guidance to help you find the best home care service for your needs and budget, all at no cost to you. No matter where you are in the process of choosing a home care provider, a Family Advisor can help.

    Map of Home Instead - North Olmsted, OH

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