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Where the Heart Lives HC - Livonia, MI

Offers Home Care

2 Reviews
Call (800) 973-1841
Where the Heart Lives HC - Livonia, MI (800) 973-1841
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Reviews of Where the Heart Lives HC - Livonia, MI

2 Reviews Write a review

Home Care Reviews for Where the Heart Lives HC - Livonia, MI

September 08, 2017

By C. Brown

I am/was a resident of this facility

Very honest, trustworthy and dependable.

August 31, 2017

By P_Nunlee

I am a current client of this provider

My caregiver has become a huge help in my everyday life. She always arrives on time and performs her duties in a professional manner. She is mindful of my limitations and personal needs. Where the Heart Lives Home Care is always able to make schedule accommodations to work around my families schedule.

About Where the Heart Lives HC - Livonia, MI

Our Mission

Helping our clients to maintain their quality of life and independence, by providing quality care and services in their homes. We are reaching out to our clients to meet their total needs: physical, emotional, social as well as spiritual.

Our Commitment
  • We are committed to providing professional, ethical, and quality services.
  • We strive for client satisfaction and generally care about the people and communities in which we serve.
  • We have a strong background in client-centered services, case management, and caregiving.
  • We are experienced in making in-home needs– assessments to help our clients determine their own requirements and assist them in developing a customized care plan.
  • We will make referrals on behalf of our clients for forms of assistances (with permission).
  • We adapt our service to conform to our client’s needs and preferences.
  • We strive to employ qualified, compassionate, dependable, and trustworthy individuals who respect privacy and maintain confidentiality.
  • We carefully hire, screen, train and inform our employees thoroughly.
  • We handle hand issues that surface such as scheduling difficulties, illness, shift cancellations, arrangements of substitute workers, and provide continuous supervisions of our client’s induvial circumstance.
  • We follow-up with our clients on a regular basis to assess service effectiveness and make revisions the reflect changing needs and wishes.

    • Photos of Where the Heart Lives HC - Livonia, MI

    Services and Amenities of Where the Heart Lives HC - Livonia, MI

    Agency Type

    • Full Service Agency

    Range of services

    • Companion Care
    • Personal Care Assistants
    • In Home Health

    Types of care

    • Transportation: Yes
    • Doctor Visit Companionship
    • Light Housekeeping
    • Transfer Assistance
    • Dressing And Grooming
    • Bathing And Toileting
    • Exercise
    • Home Maintenance
    • Walking Wheelchair Assistance
    • Companionship
    • Meal Preparation
    • Errand And Grocery Assistance

    Travel

    • Travel Details: Staff Will Travel 1 To 15 Miles To Provide Care.

    Screening

    • In Person Interviews
    • Reference Checks
    • Immunizations
    • Driving Record Check
    • Residency Confirmation
    • Drug Screening
    • Sex Offender Check

    Training

    • Continual Training

    Training Areas

    • Patient Transfers
    • Stress Management
    • Family Communication
    • Transition Issues
    • Memory Care Training
    • Ethics
    • Validation Techniques

    Payment options

    • Credit Card
    • Check

    Payment details

    • Payroll Provided For Caregivers

    Bonded/insured

    • Bonded And Insured
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    Where the Heart Lives HC - Livonia, MI

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