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FirstLight Home Care of Southern Maine/Casco/Portland, ME Windham, ME

944 Roosevelt Trail, Windham, ME 04062

(800) 558-0653 (Caring Family Advisor™)

4.75

(54 reviews)

Offers Home Care
Top rated on Caring.com

2023, 2024

Photos of FirstLight Home Care of Southern Maine/Casco/Portland, ME

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FirstLight Home Care of Southern Maine/Casco/Portland, ME
FirstLight Home Care of Southern Maine/Casco/Portland, ME
  • Top rated on Caring.com

Windham, Maine 04062


4.8

(54 reviews)


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Pricing not available



Care Types

Home Care

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Amada Senior Care of Southern Maine

South Portland, Maine 04106



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Reviews of FirstLight Home Care of Southern Maine/Casco/Portland, ME in Windham, Maine

4.75

(54 reviews)

    Top rated on Caring.com

    2023, 2024

    Provider of Choice 2024
    Home Care Pulse Certified 2024

    Betty W_28

    3

    January 24, 2024

    I am a past client of this provider

    The other three caregivers were wonderful, they would come and check on me. At night, they were alert and awake. They brought their own food and beverages. They didn't take personal phone calls, but were always there for me. I think they should screen their people more. One person didn't understand what I was asking him to do.

    Sandy S_27

    5

    December 20, 2023

    I am a past client of this provider

    The caregivers helped the most with daily living activities. They helped with whatever the client needed and had good companionship. I liked that one of the caregivers did everythign she needed to do and she did her job well.

    Chester H_4

    5

    December 9, 2023

    I am a current client of this provider

    They are very helpful. The people are very nice and efficient.

    Merwin W

    5

    November 27, 2023

    I am a current client of this provider

    They are positive in everything they do for me. They are courteous, and always willing to help me.

    Linda B_81

    4

    November 9, 2023

    I am a current client of this provider

    It would help more if my husband would let6 them do more. I like how they are very friendly and easy to talk to.

    Valerie D_3

    5

    October 30, 2023

    I am a current client of this provider

    The provider has helped me the most by helping with my dad and with house chores. I like that Christine, our caregiver, is good and gives company to my dad.

    Gilles G

    5

    September 26, 2023

    I am a current client of this provider

    They are here promptly, and they let me know ahead of time when they are coming. They make sure I understand what the schedule is. Everything is being done. They are very helpful and take me for a walk.

    Willis T_1

    5

    September 16, 2023

    I am a current client of this provider

    They help me greatly. They do a good job, and we have no problems. I would definitely recommend them. I like that they care, they are always on time, and they are accommodating.

    Anonymous_7594

    4

    September 13, 2023

    I am a current client of this provider

    It's helpful. I certainly would suggest it to others. I didn't know it was an agency until recently. They would respond to every question I had.

    Dorothy N_5

    5

    August 28, 2023

    I am a current client of this provider

    They help him by mostly providing company. The impact on my life is great. I would recommend them because their communication is outstanding and the care is consistently above average.

    William M_48

    5

    August 28, 2023

    I am a current client of this provider

    I have had to make changes to accommodate for the services but they make sure Bill has something to do and has company while I am doing other things. We like the caregiver and they are fairly local.

    Mark W_19

    5

    August 23, 2023

    I am a current client of this provider

    They've helped me by taking care of my mother. I'd recommend them because our caregiver is fantastic.

    Paul B_33

    5

    August 10, 2023

    I am a current client of this provider

    They help me by doing everything I need. I would recommend them because they are like family.

    Richard W_41

    5

    August 10, 2023

    I am a current client of this provider

    They are there for him. They are very efficient and the person that has been here has been very helpful.

    Norbert B

    5

    July 13, 2023

    I am a current client of this provider

    I need them really bad. They take good care of me; they help me shower and get dressed. I like that they show up on time and are very reliable.

    Roger M_9

    5

    June 27, 2023

    I am a current client of this provider

    They are here when I need to take a shower, I can't take a shower without them. They also do some housework for me. They are good people who work at FirstLight Home Care.

    Luke C_1

    5

    May 19, 2023

    I am a current client of this provider

    It gives me a chance to leave the house and not worry and they are very helpful. I am pleased with the caregivers, they are helpful and take good care of him.

    Carl G_3

    5

    May 12, 2023

    I am a current client of this provider

    We know that we can depend on them. I like that there's always somebody here to care for my husband.

    Tina J_6

    4

    May 12, 2023

    I am a current client of this provider

    They take care of the client. The caregiver is fine, but she talks a lot.

    Suzanne A_5

    4

    April 26, 2023

    I am a current client of this provider

    It helps significantly, I wish I could have more. FirstLight Home Care could improve their communication as far as scheduling. Text messages are not enough, they need to give me a phone call.

    John N_26

    5

    April 26, 2023

    I am a current client of this provider

    It's been a game changer. They get into areas that I can't get to on my own, such as getting to Portland. He fills in the gaps from my traumatic brain injury. They are very helpful, very organized, and they're very experienced.

    Anonymous_7160

    4

    April 24, 2023

    I am a current client of this provider

    It would be nice if they used a scheduling app. I like the field staff from FirstLight Home Care.

    Anita B_12

    5

    March 27, 2023

    I am a current client of this provider

    I like that they are there for him and take care of him. They help with feeding him. We have had good luck. He is happy with the services.

    Sylvia D_2

    5

    March 15, 2023

    I am a current client of this provider

    The caregiver, Karen, is one of the best people that we could have ever gotten. She is so caring and knowledgeable. Karen is actually very, very affectionate and caring when it comes to the client. I like that they are very compatible. Whenever there's a problem, they will do what they can to help us.

    Mary H_104

    5

    March 14, 2023

    I am a current client of this provider

    The services are helpful because they are very down to earth and will help you decide a few things. If anything was bothering you, they want to be told, so they can help. I would recommend FirstLight Home Care because there are usually very caring people who come here.

    Lisa U

    5

    February 28, 2023

    I am a current client of this provider

    Companionship is just as important as everything else. They are well-established in the region and have been very good with scheduling.

    Janice G_9

    5

    February 27, 2023

    I am a current client of this provider

    They make it comfortable for me to go out and do what I need to without worries. I am very pleased with them.

    Joe G_10

    5

    January 12, 2023

    I am a current client of this provider

    He is 99 years old. Kim and Mike come in to assist him very well. Joe has been very pleased with the care he is receiving.

    Susan E_14

    5

    December 10, 2022

    I am a current client of this provider

    My loved one has multiple health issues and the caregiver coming gives me a break. We live in a small area and I like that they know us and we know them, so we have that support, which is very helpful.

    Gail M_17

    3

    December 10, 2022

    I am a past client of this provider

    My driver was a wonderful person with a great ability to give me the support I needed through that time. I have nothing but great things to say about my driver. The organization was lousy. They provided me with a driver who was absolutely amazing, and he provided me with a lot of support, which I needed at the time. They took him away, said that I did not need him, and wanted me to take some women. When I spoke to the woman who did it, she was very unkind.

    Anonymous_6733

    3

    November 29, 2022

    I am a current client of this provider

    They can make life easier by having better communication and more predictability. I would like if the administration was more efficient and less patronizing.

    Anonymous_6727

    5

    November 23, 2022

    I am a current client of this provider

    They provide companionship and care for my mom. The agency is dependable is they try to fill in the time slots with caregivers.

    Virginia Z_2

    5

    November 18, 2022

    I am a current client of this provider

    They have helped the most with friendship. I like that they are always available, and have good people working for them.

    Marie H_9

    5

    October 28, 2022

    I am a current client of this provider

    They are with my mother all the time. She couldn't be alone. I like their flexibility with the schedule.

    Lucia O

    5

    October 21, 2022

    I am a current client of this provider

    They do light housekeeping, which is very helpful. The people that have come have been excellent. They are easy to get a hold of and rearrange things.

    Lisa S_36

    5

    October 4, 2022

    I am a current client of this provider

    I think just having companionship is most helpful. The caregivers have been very good.

    Dean S_7

    5

    September 30, 2022

    I am a current client of this provider

    The care is able to keep the client entertained. The agency needs to improve on their communication for me to be more likely to recommend them.

    Cheryl M_23

    5

    September 28, 2022

    I am a current client of this provider

    I feel like I have got some life back with them being here. Just having someone here makes me feel safe, and I don't have to worry while I am gone. I like that they have managed to get me help whenever I need it.

    Anonymous_6411

    5

    August 26, 2022

    I am a current client of this provider

    It lets me work my full time job and my parents are getting good care. I can always reach someone if I need to talk to somebody.

    Donna R_27

    5

    August 17, 2022

    I am a current client of this provider

    They have provided excellent care staff. We have experienced two of their caregivers, they were both excellent and their office staff was helpful and friendly.

    Tom

    5

    August 5, 2019

    I am a current client of this provider

    FirstLight Home Care of Southern Maine helps my mother-in-law with in-home care two days a week. During the week they give respite care and they've done fine. They get the job done and we've never had a problem with the two ladies who come in. They're always there and on time.

    Caring101264550

    5

    February 17, 2015

    I am a current client of this provider

    We are using First Light Home Care for both of my parents. I am a social worker, and I like their responsiveness. They are very attentive and very professional. They have been very good. The caregiver is a very kind and flexible person. They both like her, and we are actually increasing her time with us. They are very reliable. She comes over there in a lot of snow, and the person who was supposed to shovel did not come, so she takes care of the snow. They are very nice to deal with.

    lauren1968

    5

    January 18, 2014

    I am a current client of this provider

    What a wonderful company! During our initial assessment Peter, the owner of the company, discovered my mother's toilet was running and he tried to fix it. He was patient and kind. We now have a wonderful caregiver, Jesse, who is keeping my mother safe and happy. My mother said, "it's so fun to go out and have someone to talk to!" Jesse is a godsend! My mother lives 3000 away so I can finally rest knowing she is in good hands. Thank you FirstLight!

    Al7

    5

    August 30, 2013

    I am a past client of this provider

    I found FirstLight on the internet. I chose them because it's near my father's house. The staff was very good. My father's need was really taken care of. They have pleasant people. My father enjoyed them and doesn't have complaints at all. We used them close to 6 months. My father is now in a nursing home.

    Caring11281

    4

    May 29, 2013

    I am a past client of this provider

    I found out about First Light Homecare through word of mouth. The ladies they sent were very nice people. I used them for a couple of weeks for my mom for personal care. They were very helpful and did what they're suppose to do. Mom was very happy with them.

    Connie17

    5

    April 30, 2013

    I am a current client of this provider

    We're very happy with Firstlight Home Care. They take care of my uncle and my mother. They're very caring. They do a wonderful job. They're so nice to work with. They take care of their personal needs.

    Phillip3

    5

    April 30, 2013

    I am a current client of this provider

    They do well at everything they do for me. The one that I have right now is really good. She makes sure I don't fall down. She know's how to take care of me. I've had her since July of last year. She comes in 3 days a week. Peter, the owner is always right on the ball. He calls to find out and check on things.

    Suzanne8

    5

    April 30, 2013

    I am a current client of this provider

    I have nothing but praise for Firstlight Home Care. I think they're great. We have two wonderful caregivers right right now. I'm so happy we found them.

    Frank483

    4

    April 23, 2013

    I am a current client of this provider

    We did a search in the area for available resources. First Light is priced competitively and they were a good reference from another family member who is using them as well. The caregivers did well for the most part. There was a trouble with one woman but she was quickly replaced. They are very responsive to our needs.

    Judy19

    5

    April 22, 2013

    I am a current client of this provider

    FirstLight Home Care is very organized. They are extremely caring and always on time. The aides are just excellent. They cared a lot. They were extremely clean and very wonderful with my dad.

    Mary65585950

    5

    April 19, 2013

    I am a current client of this provider

    FirstLight Home Care is wonderful! They try to be so accommodating. They are wonderful in handling schedules. They've been really very good and the caregivers have been great. They are always on time. They look nice and neat. We like them a lot. They help my husband get up and do exercise like walking. They also assist him with personal grooming.

    Nancy31

    5

    April 10, 2013

    I am a current client of this provider

    Our experience with FirstLight Home Care has been very good. They're very helpful to my son. The caregivers are very cheerful. They really boost my son to give him a positive outlook. We have them for over a year. My son is very happy and comfortable with them around.

    Bonnie13

    5

    April 10, 2013

    I am a past client of this provider

    I can't say enough about First Light and the people that they provided. Their care was phenomenal. It was wonderful. They gave very caring and very knowledgeable assistants at the time when we thoroughly needed it. We had them for a little over a year. The caregiver really cared. She did absolutely everything I asked her and more. My mom was in the end stage of Alzheimers. She did pretty much everything for her. The management was always receptive and always there. There was always somebody to talk to us whenever we have questions. They could work the schedule around for me. They documented everything for me because we had to make sure that every single penny is documented. It was just an overall success.

    JohnH1

    5

    September 18, 2012

    I am a past client of this provider

    FirstLight Home Care is excellent. They did everything they said they would do. My wife seem to be pleased and I am very pleased with them. Every time they said they would do they were on time, they were here, and I'm very pleased with them. They're excellent people. I'd recommend them any moment.

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    Services and Amenities of FirstLight Home Care of Southern Maine/Casco/Portland, ME in Windham, Maine

    Rates

    • Overnight Rate: $25/hour
    • Hourly Rate: $25/hour

    About FirstLight Home Care of Southern Maine/Casco/Portland, ME in Windham, Maine

    Worry Free Comfort for Your Loved One:

    When you or your loved one needs help at home, turn to FirstLight HomeCare. We offer complete companion and personal care services for seniors, new mothers, those recovering from surgery, or anyone who just needs a little assistance. And with our trusted, highly-trained caregivers and innovative services, you'll have even greater peace-of-mind.

    • We work with you to provide a customized solution that focuses on wellness while maintaining client independence and dignity.
    • We're owned and staffed by trusted, caring people who have "been there" and who are there now.
    • We understand the challenges families face when caring for loved ones across town, or across the country.
    • FirstLight has a unique Dementia Program"”building care around the individual, not the disease - incorporating who they were, not just who we see today. It's a personalized and engaging approach, where our goal is to make sure those affected by this disease live the rest of their lives in comfort and with purpose.

    Personal Care and Companion Services

    • Bathing, Grooming & Hygiene
    • Mobility Assistance
    • Transferring and Positioning
    • Toileting and Incontinence Care
    • Feeding and Special Diet Assistance
    • Dementia / Alzheimer's Care
    • Behavior Health Needs
    • Transitional Care
    • Meal Preparation
    • Hospice Assistance
    • Hoyer Lifts/sideboard
    • Catheter Care Assistance
    • Diabetic Management Assistance
    • Bowel Care
    • Daily Vitals
    • Laundry
    • Light Housekeeping
    • Grocery Shopping/Errands
    • Incidental Transportation
    • Medication Reminders
    • Grooming Assistance
    • Overnight Services
    • 24-hour Care
    • Respite Care
    • Household management assistance

    Central and Southern Maine

    • Oxford, Androscoggin, Cumberland and York counties

    We offer the following additional benefits:

    • Medication Management
    • One-on-one and couples care
    • Hospital to Home post discharge assistance
    • Nursing, Facility, and Hospital Transitions
    • Transportation
    • Re-Admission Rescue "“ assistance post discharge to avoid hospital re-admissions

    Caregiver Information

    Caregiver Skills Include:

    Ethics, Patient Transfers, Stress Management, Grief Issues, Family Communication, Transition Issues, transportation, household management, Communicating and engaging with Dementia affected people.

    Caregivers employed, bonded and insured:Yes
    Caregivers available 24 hours a day:Yes
    Available to assisted living facility:Yes
    RN on Staff:Yes

    Map of FirstLight Home Care of Southern Maine/Casco/Portland, ME

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    Caring.com

    Caring.com is a leading online destination for caregivers seeking information and support as they care for aging parents, spouses, and other loved ones. We offer thousands of original articles, helpful tools, advice from more than 50 leading experts, a community of caregivers, and a comprehensive directory of caregiving services.

     

    The material on this site is for informational purposes only and is not a substitute for legal, financial, professional, or medical advice or diagnosis or treatment. By using our website, you agree to the Terms of Use and Privacy Policy

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