I found the care to be of sporadic quality. Some of the homecare aids were very good and some were not. My issue was primarily with office staff. I was billed monthly for an amount that exceeded my Medicaid spend down. They never could explain why the charges were so high. They were also very hard to get a hold of and when they made a major paperwork mistake and forgot to file with Medicaid they cut my hours. It was not my fault they did not turn in the paperwork! I found them not to be competent to be running an agency.
Alliance Care Advisors
Offers Home Care, Home Health Agencies, and Geriatric Care Managers
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Reviews of Alliance Care Advisors
Home Care Reviews for Alliance Care Advisors
March 16, 2020
I am a past client of this provider
August 21, 2012
I am a current client of this provider
It took them about a month to find a good match caregiver for my mom. Everything is going fine so far, no complaints. Mom likes the caregiver.
Home Health Reviews for Alliance Care Advisors
March 25, 2015
I am a current client of this provider
I have been with this agency since 01. 03.15 this is the 4th agency that I have tried, normally my problem was that ther other agencies sent too many different home health aids to my house; I couldn't get continuity of care .... this time I was able to get continuity of care within a month or so but the office staff (the schedulers) are not competent; they get days and times for thev aides mixed up; if an aide calls off sick or something they (the schedulers) won't call me; there have been times that I had to call the office to find out that the aid was not coming. I am pleased as of now with the aids I have although some sre threatening to quit the company due to the office staff (the schedulers) incompetence in other areas.
About Alliance Care Advisors
Alliance Home Health Care has been serving the medical and non-medical home care needs of senior adults in the Indianapolis Area since 1991. We work with you and your family to help you remain in the comfort and familiarity of your own home for as long as possible. Our non-medical, personal home care aide, attendants and companions visit our clients in their homes as often as is necessary; for short visits or 24 hours a day as a private duty companion. They provide emotional support, caregiver assistance, light housekeeping and companionship to help senior and elderly adults function independently in their own home environments.
Companion Care Services
This person will not provide hands-on care for the client (such as feeding and dressing) but will provide companionship, provide respite for the main caregiver, offer encouragement and perform light housekeeping tasks. Duties may include:
- Washing dishes
- Laundry and ironing
- Light cleaning
- Mopping and vacuuming
- Changing bed linens
- Watering plants
- Preparing meals
- Grocery shopping
- Recreational activities such as taking walks, playing games and reading
- Performing miscellaneous errands
- Taking care of pets
- Taking the client to appointments
Attendant Care Services
Our home health aide attendants can serve the same functions as a companion, but also may provide hands-on care of the client. Duties may include:
- Bathing, hair washing and shaving
- Dressing assistance
- Medication reminders
- Assistance with toileting
Alliance Home Health Care Caregivers
Caregiver Skills Include: Ethics, Patient Transfers, Stress Management, Transition Issues, Family Communication, Communicating with Dementia Patients Caregivers are employed, bonded and insured: Yes Caregivers are available 24 hours a day: Yes Caregivers are available to assisted living facilities: YesServices and Amenities of Alliance Care Advisors
Medicare
- Overall:
- Medicare Provider Number: 157252
- Ownership Type: Private
- Date Certified: 04/08/1993
Quality of Service
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Timeliness of providing service81.3%
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Taught patient or caregivers about their drugs86.9%
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Checked patient's risk of falling97.9%
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Checked patient for depression89.4%
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Checked for flu vaccination67.5%
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Checked for pneumonia shot62.7%
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Provided diabetes specific care including getting doctors orders, giving foot care, and teatching patients about foot care77.7%
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How often patients had less pain moving around65.6%
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How often home health patients had to be admitted to the hospital12.6%
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How often patients receiving home health care needed urgent, unplanned care in the ER without being admitted17.2%
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How often home health patients, who have had a recent hospital stay, had to be re-admitted to the hospitalWorse Than Expected
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How often home health patients, who have had a recent hospital stay, received care in the hospital emergency room without being re-admitted to the hospitalSame As Expected
Patient Improvement
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Walking or moving around63.7%
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Getting in and out of bed64.5%
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Bathing64.2%
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Breathing70.5%
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Medication compliance68.4%
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