BrightStar - Naperville / Oak Brook BrightStar Care Naperville / South DuPage

Offers Home Care

134 Reviews
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BrightStar - Naperville / Oak Brook (800) 973-1841
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Reviews of BrightStar - Naperville / Oak Brook

134 Reviews Write a review

Home Care Reviews for BrightStar - Naperville / Oak Brook

August 09, 2021

By Anonymous_5130

I am a current client of this provider

I had caregivers do not always do everything that is needed of them. I have to give them everything step by step. I wish that BrightStar provided better caregiver that were more qualified.

July 28, 2021

By Jean M_26

I am a past client of this provider

I was able to get some sleep. The nurses that came were extremely qualified and made the ease of caring for Dennis easy on me. They had a great rapport and were very professional. They competently handled the schedule.

July 23, 2021

By Tyonne C

I am a current client of this provider

They are good at communicating with you. I like the reliability and sustainability.

July 08, 2021

By Chris K_3

I am a current client of this provider

They show a lot of kindness to my mom and I feel that she is safe with them. The caregivers are very kind and patient. They are willing to do anything for us.

July 08, 2021

By Tim B_2

I am a past client of this provider

They took really good care of her. Diane seemed to like the caregiver. It allowed me to leave. They are very professional. They are willing to work with us erratically.

June 07, 2021

By Jennifer M_17

I am a past client of this provider

We really loved our caregiver. The people that were sent were wonderful. Not one of them was not a good fit. I like that they are easy to deal with and they were nice.

June 01, 2021

By Paul _6

I am a current client of this provider

The caregivers need to apply the ointment to my mother earlier in the window of receiving the ointment. They should not wait until later in the window. They are very responsive. I have been able to call on short notice and they provide the care.

May 22, 2021

By Kathy S_37

I am a current client of this provider

I appreciate that they're respectful and professional. They express a personal interest in the client. They were really good about making sure my mother had a caregiver, and they kept me updated on her health conditions.

May 04, 2021

By Jackie _2

I am a current client of this provider

Its more for my mom really because she cannot keep up with everything she needs to do. They have really helped her by helping her with all the daily chores and making him breakfast. I like that they mostly have very diligent caregivers in the care they provide.

May 03, 2021

By Annie M_7

I am a current client of this provider

They have helped us the most by helping us and knowing that my parents are in good hands. I want them to have better work ethic among all of the caregivers. There has been some weird stuff with certain caregivers. The majority of the caregivers have been great though.

May 03, 2021

By Anonymous_4802

I am a current client of this provider

They made my life easier by transporting my mom back and forth from dialysis as well as doing light housekeeping. They're quite expensive, that's the only thing. They did a really nice job with my mom.

April 23, 2021

By Mark L_2

I am a current client of this provider

There has been a lot of changes with the caregivers, so the turnover issue is kind of disturbing. The care that was provided was very punctual and responsive when I need them

April 21, 2021

By Laura R_11

I am a current client of this provider

I can get out and do what I need when they are here. I like having someone available. All of them have been pleasant with us.

April 07, 2021

By Michael D_17

I am a current client of this provider

Some of the caregivers could ask me if there is something to do around the house. Some of them are very go-getter so they'll check with me. Others will wait for me to give them work. They are kind to my father. They are very kind.

March 26, 2021

By Gene J_1

I am a past client of this provider

Some caregivers were incredible and others needed to be told what to do and work found for them instead of finding it themselves. I would like them to let us know if the same people were coming and when they were coming.

March 24, 2021

By Paul M_13

I am a current client of this provider

I have ALS and I need a lot of help. The caregivers do a great job of making my new normal a life that is high quality. They make my life a happy one. I like the nurses and the CNA's that the agency paired me with.

March 24, 2021

By Ruth _1

I am a current client of this provider

The caregiver that we have is exceptional. She is considerate, kind, and a hard worker. I like the caregiver that we have.

February 04, 2021

By Anonymous_4528

I am a current client of this provider

It helps out a lot. We don't have to do the things that come up that can't be avoided. I don't have to leave the things I'm in the middle of, so having that help is a big plus. I'd like consistency with a caregiver.

February 04, 2021

By Ken _3

I am a current client of this provider

Her life hasn't changed much since we started these services because she still has some of her health issues. They do a good job and the caregiver is very nice.

January 18, 2021

By Tyonne "

I am a current client of this provider

They address problems quickly. They were fluid and flexible.

January 07, 2021

By Jerry D_4

I am a current client of this provider

They could help me more and follow me around and make sure that I don't fall. They could help me with my meals. They need to help me more around the house.

December 09, 2020

By Anonymous_4325

I am a past client of this provider

It made our life easier and it gave her companionship. They hustled to accommodate us in what we needed.

December 09, 2020

By Kenneth M_9

I am a past client of this provider

It was just uncomfortable having different people here all the time because of the COVID virus. They give personal care. They took good care of Toni.

December 05, 2020

By Pat C_11

I am a past client of this provider

I never worried about scheduling. I couldn't have done it without them. I was very impressed with the fact that they were easy to work with, the nurses were great, and if someone didn't come they got someone else.

November 23, 2020

By Dan C_8

I am a past client of this provider

They showed very good compassion to my wife and they helped with her needs. I liked the quality of the people that they provided.

November 20, 2020

By Anonymous_4249

I am a past client of this provider

She took care of bathing and all the other total care. The person who took of my care of my mother was very good.

November 17, 2020

By Cleveland S

I am a current client of this provider

They make sure that I am comfortable and able to do certain things. They are on time and punctual. They work hard.

October 27, 2020

By Pam B_9

I am a current client of this provider

They provide dependable support. They are reliable.

October 19, 2020

By David _17

I am a current client of this provider

I thought the caregivers were there do the job and that was it. I feel that they could have done a little bit more to build a relationship with my mom. I feel like their caregivers do the minimum amount of work.

October 08, 2020

By Kathy N_3

I am a past client of this provider

They have sent good caring people. She talked to my mom even when she couldn't respond. They were responsive to us.

September 15, 2020

By Vicki P_1

I am a current client of this provider

They have helped me the most by coming in the morning to get me dressed, do my exercise with me, and shower me to start my day off right. I like that they are very reliable, and the people that they send are really well trained and good.

September 09, 2020

By Mike S_12

I am a current client of this provider

My mother is in a difficult position, but they're doing the best they can. They're timely, consistent, and they have good follow up.

August 20, 2020

By Dorothy P_17

I am a current client of this provider

When they came out, they did what they could. They were helpful. They could not provided the service that I needed, but it was not their fault. I had no complaints with the services that they provided. They did the laundry. The people were friendly.

August 10, 2020

By Anonymous

I am a current client of this provider

The agency has a really good caregiver and good nurse case manager and they follow through. If I need a substitute they find one. The agency has very good follow through and quality workers.

July 27, 2020

By Annette C_2

I am a current client of this provider

They help with laundry and helped my mom around the house. They screen their caregivers well.

July 17, 2020

By Carol S_44

I am a current client of this provider

They have watched over him and get him his meals. I would like them to consider my request for the caregiver I ask for.

July 10, 2020

By Luis D

I am a past client of this provider

They were very careful and very informative. They gave me information on how to care for the PICC line. For the most part, the two people who came to the house did great service.

June 19, 2020

By Tom L_6

I am a past client of this provider

I had help with showering. What they did was fine. I thought the whole thing was very professional.

June 09, 2020

By Jean C_10

I am a past client of this provider

They didn't have to do too much, but they made sure I was able to get up and go to the restroom okay. The girls were very pleasant, on time, and I had a positive experience overall.

April 22, 2020

By Jami C

I am a past client of this provider

They helped the most by managing the medications and giving it to her. I liked the people that were assigned to us. They were very qualified and cared a lot.

April 22, 2020

By Kenneth M_8

I am a past client of this provider

I am still on a walker but I just ran out of issues. James is taking care of my wife then and I can ask him questions occasionally. One of the therapists, James, had a wonderful personality, was on time, and was very concerned about me and took good care of me. He did a wonderful job of getting me going again.

April 14, 2020

By Jerome _1

I am a current client of this provider

I would like them to be trained a little bit more in household tasks. They can train their caregivers a little bit more.

March 18, 2020

By Pat H_8

I am a past client of this provider

They were very attentive to my mother. They were very friendly and warm.

March 10, 2020

By Christina _2

I am a past client of this provider

Having someone not family in your house is really weird. There were good ones and bad ones, and when we needed someone to not come anymore, they helped us out with that. We ended up with some really good ones at the end.

March 05, 2020

By Beatrice B_2

I am a current client of this provider

They have given me peace of mind. I like that they are reliable.

February 12, 2020

By Anonymous_3296

I am a current client of this provider

They have provided for my needs and they have helped me after my injury. I like the choices that they give me, like the clients that I can choose, there is one caregiver that is an exception and is unreliable.

February 06, 2020

By Anonymous_3273

I am a current client of this provider

I wouldn't survive without them. I have had some very good caregivers. Generally, everything makes me very happy.

January 17, 2020

By Sherri D

I am a past client of this provider

It would take me 30 minutes to explain to them the things that needed to be done. It was very stressful for me because I was relying on you to help and had to find replacements. We needed extra help and they were making lots of mistakes. There was also no consistency.

December 18, 2019

By Shaik D

I am a past client of this provider

It was really helpful in his daily activities. They helped him to walk. The delivery was prompt and on time.

December 16, 2019

By Debbie H_10

I am a past client of this provider

She was a feisty old lady, and they just continued giving the best care that they could give. I couldn't have been happier with the services. There were a couple caregivers that were very outstanding. They went above and beyond. Lynette was a very eccentric person with a lot quirks, and they dealt with it wonderfully.

December 12, 2019

By Mary A_26

I am a current client of this provider

It is an easy transition when they come with the shift change. They are very thorough, and they have compatibility. They are easy to contact, so any problem solving and resolution is fairly easy.

December 09, 2019

By Dana L_3

I am a current client of this provider

They need to follow the care plan and my notes so I don't have to be involved as much. They could insure that the caregivers read the care plan before they come to the house.

November 16, 2019

By Susan V_5

I am a past client of this provider

They could have given better consistency with the caregivers. I like their flexibility in staffing.

November 08, 2019

By Jackie K_8

I am a current client of this provider

They're very helpful because I had a cast on my leg. They're fantastic when they come to visit, and they're very thorough. They are a lot of fun to be with.

November 08, 2019

By Gayle M_3

I am a current client of this provider

She uses the service for companionship, and they play games and watch TV. My loved one actually has recommended them to someone. We like the people they have sent.

October 24, 2019

By Brenda L_7

I am a past client of this provider

My caregiver was there the last time for my dad, and I don't think I have ever met a kinder, more impressionable man ever. I was very impressed with him, and even more impressed the second time I met him. From the time that the request was made, it was a very quick turnaround time. I called and said that we needed someone, and they got it the same. I was very impressed that each time I called when we needed someone, they were able to send someone out in for a few hours, which was a great relief.

October 21, 2019

By Lama A

I am a current client of this provider

It made my life easier. They are very personal and accommodating.

October 11, 2019

By Brooke G_1

I am a current client of this provider

The care is extremely beneficial. The personal experience I get form my aide is the most helpful part. My particular girl is extremely reliable.

September 12, 2019

By Julie C_6

I am a current client of this provider

They have qualified people to support my dad. The caregiver mostly works with my dad, and she assists him with daily activities. I would like for them to have consistent people, for caregivers to leave on time, and to be on time.

September 10, 2019

By Kim R_4

I am a current client of this provider

It takes the worry off of my plate. If there's an issue, or I can't reach my mom but know the nurses are there, I can call. They can get a message to my mom, or they can get a message to me. I like their availability to work with our ever-changing schedule, especially on short notice.

September 10, 2019

By John S_43

I am a past client of this provider

They could just make sure that the person that comes is fully capable. I would like to see the consistency of the personnel improved. We had one person, and the next person that came was incapable.

September 04, 2019

By James P_1

I am a current client of this provider

Their people are on time and reliable. They provide good care and have knowledgeable people. I like that they fill my shifts and the people are on time. They are reliable and show up. They provide good care.

August 14, 2019

By Lynn B_2

I am a current client of this provider

They communicate well with my mom. She is stable. She is not declining. I think that the care has helped with that. I think that the initial visit was good. They listened to what I needed.

August 02, 2019

By Emmy C

I am a current client of this provider

They help him do mental and physical exercises if needed. Most of the people from BrightStar are very caring.

July 24, 2019

By Charles S_9

I am a current client of this provider

Our caregiver is polite, treats my mother well, punctual, and pleasant. Their follow up is pretty good.

July 24, 2019

By Kristan R

I am a past client of this provider

It allowed me to spend time with my husband. I like that they were dependable and quick to apply service for my husband.

July 12, 2019

By Carol S_30

I am a current client of this provider

They help with errands and in the house. They have good workers. If you don't like the caregiver, you can call and tell them.

July 03, 2019

By Gary S_9

I am a current client of this provider

They do everything I tell them to do, and they are gracious about it. They are doing a good service by helping my needs. They are always on time, and you can count on them. We are really satisfied with them.

May 20, 2019

By Barbara M_9

I am a past client of this provider

It was great because I couldn't drive over there to give her the care myself. They were respectable and there every day. The manager would check in with us every once in a while.

May 16, 2019

By Bobbie R

I am a current client of this provider

There needs to be more consistency with the same caregivers, so he knows what to expect. We had several times that they didn't show up on time or they brought him back late with no explanation. They were supposed to set up recurring appointments for me and they have yet to do it, even though I have requested it three times.

April 17, 2019

By Kathy R_15

I am a current client of this provider

There is someone there when she needs them. She becomes ill suddenly and it is good to have somebody there to help her. The quality of the caregivers varies. They need to hire people with common sense.

April 04, 2019

By James P_9

I am a current client of this provider

I think it's fantastic. It's a very convenient. They work with us in terms of our schedule and flexibility. I think it's awesome. It's an excellent service. They stand behind what they say they're going to do.

April 01, 2019

By Anonymous_1774

I am a past client of this provider

They got into the routine, they got things done, and were able to reminded her about a lot of things. They were very good and very understanding after everything that happened. I had no problems with them.

March 20, 2019

By Krista V

I am a current client of this provider

They provide consistency of caregiving, which is very important. I like the ease of scheduling and consistency of staff.

March 05, 2019

By Lawrence O

I am a past client of this provider

The caregivers would clean up when there was nothing else to do for my loved one. I would recommend them to anybody around here who needs care.

March 05, 2019

By Virginia D_5

I am a current client of this provider

I could not get out of bed before so they now take care of every need I have. They are very efficient, on time, and I have no complaints about them at all.

March 05, 2019

By Jennifer W_1

I am a past client of this provider

They were compassionate and caring and gave us so much comfort. They took such good care of him, and they were like family. I like the caregivers because they were the best.

February 14, 2019

By Ellena V

I am a current client of this provider

They have helped me with everything, like health care. They are compassionate and I don't have to think twice about things. My parents have been very well taken care of. I like that the care has been outstanding.

February 12, 2019

By Sue K_3

I am a past client of this provider

They helped by providing her with security and me with comfort that she was being well cared for. I liked that they paired up a good professional with my mom.

February 06, 2019

By Anonymous_1492

I am a current client of this provider

They could figure out how to provide the services for less money. I like that for the most part they are there on time. Though the last couple of days that hasn't been true.

February 06, 2019

By Jane F

I am a current client of this provider

After I was very upset about not having the same caregiver, they finally did get someone to come that was the same person. I would like to see consistency with having the same caregiver.

January 15, 2019

By Shirley _3

I am a current client of this provider

They're taking care of my sister who is a cancer patient. They're doing things that I would have had to do, while running back and forth. They're handling it for me. They are constantly taking care of my sister. I haven't had any problems and I'm very happy with it.

December 17, 2018

By Patricia S_19

I am a current client of this provider

She came and did her job perfectly. They have caregivers with qualities anyone would appreciate and enjoy working with.

December 11, 2018

By Toni M_1

I am a past client of this provider

They are here to take care of my husband while I go to work. They are convenient and try to meet my needs for the odd hours that I have.

December 08, 2018

By Charles W_4

I am a current client of this provider

They take a lot of pressure off of me from a primary caregiver perspective. My stress level has plummeted. They care about their employees. I've had the same person in here for over a year, and she's almost like part of the family. She loves BrightStar Care.

December 01, 2018

By Laura H_4

I am a past client of this provider

They give me peace of mind. They're flexible.

November 20, 2018

By Christine T

I am a current client of this provider

They were a big help. Just by having someone here, I had major back surgery and I couldn't drive so they would drive me around. I have been having trouble getting people, they have low staff that will come do home visits.

November 07, 2018

By Annette S_2

I am a past client of this provider

I couldn't go where I wanted to go since they didn't show up or were late. No one did anything for us, and they were always late.

October 19, 2018

By Anonymous_223

I am a current client of this provider

They have helped with my loved one's medication intake and regularity. They have very good communication. They are friendly and timely.

October 18, 2018

By Melba C_1

I am a past client of this provider

They were always there for his every need. They were very accommodating and I saw that I had nice people to take care of him.

September 19, 2018

By John _3

I am a current client of this provider

They do a service that we need, yet sometimes the ones that come aren't as excited about being with her. When we call, someone comes over, and they're willing to stay. That's the most important thing.

September 12, 2018

By Terry M_1

I am a past client of this provider

They freed me up to do things I have to do. I only met one of the associates because I work. I can't be there a lot, but she was quite good and gave a great effort. It wasn't an easy task to watch my brother.

August 31, 2018

By Sharon W_3

I am a current client of this provider

I use it for respite. I just need the opportunity for a break and have someone else be responsible for a while. The people they've sent us have been very capable and I'm satisfied with their service.

August 28, 2018

By Laura K

I am a past client of this provider

They were always here when I needed them. I felt comfortable leaving my mom here with them. The care was very good. They were very accommodating and flexible.

August 27, 2018

By Jill D

I am a past client of this provider

We couldn't have had my mom stay at home without their continuous care. There were a couple of times when there were lapses in coverage. One aide wouldn't show up and BrightStar wouldn't know. I'd call and they'd fix it, but it was definitely frustrating when there's not continuity of care.

August 02, 2018

By Debra S

I am a past client of this provider

He didn't want the help and my father dismissed the caregivers twice. For us, we knew he could not be alone in his condo. We have called the agency on 3 or 4 occasions on very short notice and they have always been able to come up with someone.

August 01, 2018

By Anonymous

I am a current client of this provider

They show up to take care of my loved one. They're good workers when they're there. They're loyal. They listen to them and their needs. They provide good care and the caregivers are friendly.

July 11, 2018

By Emma T

I am a current client of this provider

They are very cheerful and cordial with him. They are very good at what they do.

July 05, 2018

By Judy C_5

I am a current client of this provider

It helps a lot because it gives me a chance to run errands and do things I need to. I feel that the caregivers assigned to my husband are attentive and meet his needs.

July 03, 2018

By Lois M

I am a current client of this provider

I am incapacitated and they have helped me out a great deal. I have liked that they are nice and caring. They are on time and prompt.

June 22, 2018

By Anonymous

I am a past client of this provider

The staff was very professional and caring.

June 14, 2018

By Peggy K

I am a past client of this provider

It was the overnight care we needed most, so it helped my loved one to relax knowing he was taken care of during the night. They were helpful, efficient, and professional in the way they got everything set up.

June 06, 2018

By Doloris G

I am a current client of this provider

I would not survive without them. I've had very good results with them. People are always on time, and I've only had problems with one person.

May 22, 2018

By Nancy S

I am a current client of this provider

Having someone there with my mom gives me the opportunity to not have to be there all the time. BrightStar Care makes sure that their people are on time.

May 21, 2018

By Eileen

I am a current client of this provider

She is very happy with her caregivers. They are very kind and caring to her. They are very responsive and send out well trained caregivers.

May 04, 2018

By Robert W

I am a past client of this provider

The office was responsive to me when I called them. I would have liked for them to provide someone who met my criteria for the care.

April 19, 2018

By Harol-Deane G

I am a current client of this provider

We have a good caregiver who comes to help me with my husband. He gets him cleaned up and dressed every day. They make a big impact because I am half my husband's size and I couldn't handle him myself at all.

April 17, 2018

By Christine G_2

I am a past client of this provider

It all depends on the caregiver that you receive but the caregivers we've had have all been great. The caregiver was able to take care of my loved one so that he got good care and we could still manage the rest of our lives.

April 16, 2018

By Robert E

I am a current client of this provider

They're responsive to the client and the family, the nurses care wonderful, and one caregiver that I have is fabulous. The nursing component has been fantastic because if I need a nurse to do an assessment, they come out and give me the feedback that I need to know before rushing to the hospital.

April 09, 2018

By Sandra J

I am a past client of this provider

They were easy to work with. I am independent, and did not need her.

April 02, 2018

By Priya T

I am a current client of this provider

I know they're professional and qualified, so I know they can take care of my son. When I give information to BrightStar Care, sometimes the caregiver does not get the full information. They take care of my child so I can go for a couple of hours. When I come home, I see my son okay and playing and happy, which shows me the quality of the caregiver.

April 02, 2018

By Anonymous

I am a past client of this provider

They were just average. I have used others, and they were no better than them. They were just fine. The client did not need that much care like some other patients, so it is hard to judge. It was just important to have someone here. They had a proper impact.

March 23, 2018

By Ivan F

I am a past client of this provider

The caregivers stayed here 24/7. They were punctual, did their jobs well, and knew what do to. The caregivers helped me make decisions about what to do on a daily basis. They encouraged me to follow the instruction I received about my health.

March 19, 2018

By Robert

I am a current client of this provider

They are very responsive and flexible. They help up doing personal things that she is not able to do herself. It is nice to have another female helping her.

March 01, 2018

By Mary M

I am a past client of this provider

BrightStar Care is wonderful. The people they've sent to sit with my mother have been very compassionate, nice people. They've talked with her, and I enjoyed having them with her. I felt confident enough to leave my mother alone with them for a couple hours, and she would be fine when I came back.

January 18, 2018

By Nancy T

I am a current client of this provider

When I have concerns about the care, I feel like I never get good responses about the care. We never know who is coming into my father's home, and he is an older gentlemen and he should not be opening the door to people that he doesn't know. The caregivers sit down and eat all day, and they mess with the amount of care that they give my father. He has to clean the messes that they make. We had two caregivers though that are really good. The others, we have issues with.

November 28, 2017

By Maria B_5

I am a past client of this provider

BrightStar Care's prices are reasonable, and they were responsive to my needs. It was night and day to have BrightStar Care because I wasn't able to care for my mother.

November 13, 2017

By Anonymous

I am a current client of this provider

BrightStar Care is kind of hit or miss with some of the nurses. We found one gem, a few average, and one or two stinkers. Overall, the nurse coming in and taking care of my loved one has been very helpful. There were several that I had to train with the specifics of my dad's case.

November 07, 2017

By Joe C_3

I am a past client of this provider

BrightStar Care had compassionate and caring caregivers. Having BrightStar Care allowed us to know that someone was here taking care of my loved one.

October 24, 2017

By Nancy S_8

I am a past client of this provider

BrightStar Care hired very good caregivers. The 24-hour hotline was perfect. The caregivers were attentive.

October 23, 2017

By Buddy B_2

I am a current client of this provider

I would hesitate to recommend BrightStar Care because of their chain of command, and if I have a problem, it's like calling the government to have them fix something. They're not too readily available. BrightStar Care needs to communicate a little better as to what's expected from us and what's expected from the caregiver. The caregivers are coming to me, instead of the agency, with their problems.

October 19, 2017

By Mary R_2

I am a current client of this provider

BrightStar Care is available all of the time, has nice people, and I feel that they are knowledgeable. The services from BrightStar Care make my life easier because I can go to work without worrying about my dad.

October 11, 2017

By Bert S_1

I am a past client of this provider

BrightStar Care were very professional and caring. They assessed the problem and stepped right in.

October 10, 2017

By Brendan B_1

I am a current client of this provider

From my personal experience with BrightStar Care, we haven't had any issue other than trying to figure out if a caregiver is coming or not. The communication can sometimes be an issue, but that's it. Their staff is great, and they are usually spot on to help us out when we need assistance. The services from BrightStar Care have made life easier for me because there is someone here to help me with my mother. The caregiver is like family to my mom and can get to her in a way that I can't. She won't listen to me, but she will listen to the caregiver. They have had a huge impact and have helped with PT as well.

September 22, 2017

By Helene D

I am a current client of this provider

I would refer BrightStar Care to others because I was very impressed with the care coordinator. The services provided by BrightStar Care made me feel comfortable with the fact that caregivers visit.

September 19, 2017

By Vincy F

I am a current client of this provider

I am not used to people doing things for me but I feel that the caregiver from BrightStar Care tends to take over and that sometimes the care interferes with my personal preferences. BrightStar Care has made life easier by providing rides to the store.
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About BrightStar - Naperville / Oak Brook

Local residents Jim Guzdziol and Phyllis O'Brien are delighted with the opportunity to provide quality homecare, home nursing and medical staffing solutions to families and businesses in southeast DuPage County. Our home care agency offers compassionate care, peace of mind and exceptional service — any time, any place. A registered nurse will develop a personalized plan of care for each client and make any adjustments along the way.

When you need help with an aging loved one, recovery from surgery, or home medical care, we have the qualified professionals and caregivers on staff to meet your needs on an hourly or 24 hour live-in basis. We serve the towns of Naperville and Oak Brook and the surrounding suburbs.

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Services and Amenities of BrightStar - Naperville / Oak Brook

Agency Type

  • Full Service Agency

Range of services

  • Companion Care
  • Personal Care Assistants
  • In Home Health

Types of care

  • Transportation: Yes
  • Doctor Visit Companionship
  • Light Housekeeping
  • Transfer Assistance
  • Dressing And Grooming
  • Bathing And Toileting
  • Exercise
  • Blood Work And Other Medical Care
  • Walking Wheelchair Assistance
  • Memory Care
  • Companionship
  • Meal Preparation
  • Errand And Grocery Assistance

Travel

  • Travel Details: Staff Will Travel 1 To 15 Miles To Provide Care.

Screening

  • In Person Interviews
  • Reference Checks
  • Immunizations
  • Driving Record Check
  • Credit Check
  • Residency Confirmation
  • Background Checks
  • Drug Screening
  • Sex Offender Check

Training

  • Continual Training

Training Areas

  • Patient Transfers
  • Stress Management
  • Family Communication
  • Transition Issues
  • Memory Care Training
  • Ethics
  • Training Areas Extra: First Aid And/Or Cpr, Emergency Procedures, Fall Prevention, Cooking And Special Diets, Hospice Care

Payment options

  • Credit Card
  • Check
  • Payment Options Extra: Va Benefits, Medicare Advantage

Payment details

  • Payroll Provided For Caregivers

Bonded/insured

  • Bonded And Insured

Licenses

  • Licenses: IL3000321, IL4000174
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BrightStar - Naperville / Oak Brook

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