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Primus Home Care Solutions, Inc Mount Prospect, IL
800 West Central Road, Mount Prospect, IL 60056
4.85
(21 reviews)
Photos of Primus Home Care Solutions, Inc
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Reviews of Primus Home Care Solutions, Inc in Mount Prospect, Illinois
MoKo
5
|
January 17, 2021
They are providing around the clock 24 hour care for my mother for the last 2 and a half years. They have never missed a day. They are very diligent in arranging continued services and retraining caregivers to the specifications that my mother has. I am very happy with their services and will continue to use them.
Emily
5
|
February 7, 2020
Were very pleased with Primus Home Care. My mother has dementia and Primus provide overnight caregivers for my mother. Im the primary caregiver for my mom. Primus ensures the safety of my mom while Im getting much needed rest during nights. Now I can sleep without worries. Highly recommend their service.
Vrsmns
5
|
December 18, 2019
I have had their services for last two years in helping me with cooking, cleaning, bathing, and companionship because I cannot move as well as before. They are always on time and stays extra out of good hearts. After they are done with house chores, they always sit with me to talk or play card games with me. All the caregivers are fun to be around. And the care manager, John, comes once a month to check and accommodate all my requests. I am really glad to have them in my life.
ReviewerJO#0910A
5
|
October 4, 2019
Primus Home Care provided overnight care for my mother. They provided great care until my mother passed away 3 weeks ago. Thanks to caregivers for their great care.
dl1889
5
|
September 24, 2019
Very reliable company, indeed. My mother has been with Primus for almost two years now after going through a number of private caregivers and agencies. There will always be hiccups in things that humans do. I am mostly interested in how they will handle such unexpected situations. John, the care manager, made sure all the issues were handled promptly, and he was diligent in updating me with the progress. Highly recommended.
Sue
5
|
January 23, 2019
My family hired Primus Home Care for my mom. My mom lives alone and has dementia. Primus has been providing 24/7 service with two caregivers. It has been almost a year with no problems. I'm happy that both caregivers have been with mom since the beginning. They're wonderful caregivers. Highly recommend their service!
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Services and Amenities of Primus Home Care Solutions, Inc in Mount Prospect, Illinois
Languages
- English
- Korean
- Spanish
Staff
- Male Caregivers
About Primus Home Care Solutions, Inc in Mount Prospect, Illinois
Primus Home Care is non-medical home service agency that provides personal care, homemaker, and companion services in comfort of client's own home.
- Primus is one of the rare agencies that SPECIALIZE in LIVE-IN home care. Our professionals are specially trained to offer high quality live-in care. (Hourly services can be arranged upon request)
- Our caregivers undergo EXCEPTIONALLY RIGOROUS SCREENING PROCESSES AND TRAININGS to ensure your utmost comforts as well as safety and privacy.
- LEGACY OF EXCELLENCE by Primus is a training program as well as a code of conduct, carefully designed to exceed all aspects of your expectations in home care and companionship.
SCOPE OF SERVICE
- Personal Care Services: Assistance with the normal activities of daily living, Bathing, Dressing, Grooming, Toileting, Transferring / Positioning, Ambulation (Moving Around), Eating Assistance, Food Preparations, Medication Reminders, etc.
- Homemaker Services: Meal preparation, Laundry services, Light housekeeping, Essential shopping, Homemaker Routine Training, etc.
- Companion Services: Non-medical care, Supervision, Socialization, Recreational Activities
COST OF SERVICES
Primus Home Care charges "hourly flat fee for hourly services" and "daily flat fee for live-in services" without regards to scope of services to be provided to each individual client. Scope of services specified in each client’s Care Plan could be one of the grounds in determining number of service hours in order to allow In-Home Caregiver a sufficient time to complete required services. Detailed types and scopes of services available and covered by the flat fee can be found in Scope of Services above. Call for cost of services
SERVICE AREAS
Cook, Lake, and DuPage counties of Illinois, including cities of Northbrook, Glenview, Arlington Heights, Rolling Meadows, Winnetka, Glencoe, Wilmette, Deerfield, Buffalo Grove, Highland Park, Lake Forest, Barrington, Oak Brook, Wheaton, Hinsdale, and more.
LEGACY OF EXCELLENCE
Primus Home Care strives to provide unparalleled home care experience personalized for your needs and preferences. Legacy of Excellence is an agency-wide effort to go above and beyond to ensure a safe, independent, and positive environment for you and your loved ones. LEGACY OF EXCELLENCE guides our professionals to observe the following code of conduct.
- Compassionate Care – Listen carefully to clients, understand current needs, and be mindful to anticipate future needs.
- Organized and Adaptive Services – Know requisite tasks beforehand, adapt to client’s changing needs, and apply changes to future services.
- Genuine Communications – Listen to clients’ needs with genuine interests and provide warm, clear, and honest communications.
- Timely Concern Resolutions – Listen carefully to obtain facts, be sincere in expressing regrets, clearly explain what will happen, and follow-up until resolved.
- Attitude and Pride –Maintain genuinely compassionate attitude and go out of a way to improve our clients’ quality of life. Be proud that our family of caregivers is the best asset of Primus.
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