VITAS Healthcare Chicago, IL

Offers Hospice

7 Reviews
Call (800) 973-1841
VITAS Healthcare (800) 973-1841

Reviews of VITAS Healthcare

7 Reviews Write a review

Hospice Reviews for VITAS Healthcare

August 03, 2015

By blue Ivy

I interviewed this provider

My Mother was in Vitas Healthcare at Mercy Hospital .It was a horrible experience she was there all most three weeks the staff are heartless people not very nice at all actually found some of them to be very rude . Your loved one do not receive the care that they promise had to constantly go find a nurse only had one nurse that actually did her job the others were terrible .Keep looking this is not the people that you want caring for your love one this provider the staff there are awful would never ever recommend this provider to anyone. Once your love one past no one from Vitas reaches out not so much as one kind word .Will rate 1 star because you can't submit with out rating them but I rate them a 0 .

Provider Response

Dear Blue Ivy, please accept my deepest condolences for the loss of your mother. I’m so sorry to read of the experience you had with VITAS in the Chicagoland central area. Please know that this occurrence is not reflective of the compassionate, quality care we are known to provide. My name is Avni and I read all online reviews about VITAS. I’d like you to know that we take every reviewer’s feedback seriously and I am following up with our local VITAS management team to investigate this matter further. If you have specific information that could be of help while we investigate this internally, please feel free to reach out to me at media@vitas.com and let me know. Sincerely, Avni Parekh

October 26, 2013

By artierita

I am a past client of this provider

I would never recommend this provider. They had great marketing and appeared immediately - they found out that I needed hospice care for my mother. I am sorry I hired them. They didn't provide the care they promised and when I complained to their main office, instead of trying to help me and my mother, they argued with me. Bad customer relations. I had to tell them that I was the client and they needed to help solve the problem or i would find another provider. Then, none of the things that we agreed would be done were done. The nurse in charge of my mother's case went on vacation and his replacement said to me at my dying mothers bedside " I hear you are complaining about one of our best nurses". Unbelievable. My mother died a couple of days after that, so I never saw or heard from that company again. Not a condolence, a follow up call, nothing. They were horrible. There is one star on this review only because this rating service wouldn't accept no stars.

July 29, 2011

By Caring135278

I am a past client of this provider

The angels at Vitas Hospice showered my mother with love and the most comprehensive medical attention she has ever had. They were so compassionate and assisted us through the last stages of her life. I will never forget the love and support they provided to my entire family. I learned there are so many patients that would qualify for hospice care sooner in their illness if they would only discuss this option for care with their physicians. My hope is more people can experience the love and compassion from Vitas Hospice for their family members.
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About VITAS Healthcare

VITAS Healthcare&reg, the nation's leading hospice provider, delivers comprehensive care for patients facing life-limiting illness. Services include Intensive Comfort CareSM for acute symptom management; after-hours Telecare with immediate access to clinicians; specialized offerings for veterans and AL/LTC residents; educational in-services, grief/loss programs; outcome measurements and more. For more information, please visit us at VITAS.com or call 800.93.VITAS.

Services

  • Pet therapy
  • On-going bereavement groups

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Services and Amenities of VITAS Healthcare

Medicare

  • Medicare Provider Number: 141574
  • Ownership Type: Proprietary Corporation
  • Date Certified: 10/14/1994
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