BrightStar Care Tampa Tampa, FL

Anonymous_1717408387

If I did not have the help, I would be struggling a lot more. I like that the agency is willing to work with me to find the right caregivers.

Ali D

My dad has dementia, so it's really nice to have the secondary support system. My experience has been great with them so far.

Anonymous_1708954472

They helped with basic mobility and moving around. I liked that they were very friendly.

Avery H

They are always professional, and they keep me posted of insurance changes. I love our nurse. We've had the same one for years.

Tim Ivers

All of the employees were extremely professional and helpful. They made the experience painless. I would highly recommend them.

Regina L_4

The quality of the nurse has made the experience positive. I like the services and nurse provided by Brightstar.

Catarina S

The provider has helped the most by providing a flexible schedule. The agency has an open line of communication.

George L_15

They follow directions well and remember our day-to-day routine. I like how this agency's aides are caring and responsible.

Wendy P_5

They listened to his needs and by helping us by making sure he had the medication at the times he needed to keep him comfortable and not in pain The caregivers were very caring and we could communicate with them. They were very kind and caring to him and compassionate to us and him.

Lorraine D_2

He does great with them and it's nice for me as well to have another pair of eyes on him. I would recommend BrightStar to others because I like the ease of working with them and the quality of the caregivers.

Judy S_42

The caregiver baths the client, does her hair, cleans her room, and cleans the client's room. The caregivers they have sent are amazing, Jada is wonderful.

Angel L_2

The agency doesn't lie to me. I like the service they give.

Anonymous_7384

Joanne is very nice and calls me when I need to talk to her. I think they seem to have trouble with scheduling sometimes.

Anonymous_7340

They take care of her during the night, so I can sleep. They're very thorough and polite. They're on top of things and take care of things immediately. They consider your needs and try to accommodate them.

Mary P_33

The services help the client tremendously and it gives me a break. One thing I like about the services is their communication, they are very professional.

Yeisa R

They made things easier for me. They are there for you when you need them. They see the patient and make the feel welcome.

DSlowey

I have used Brightstar of Tampa for 6 years. My parent’s love our caregiver Carline. We have now adopted her in our family. She is very caring and personable. The entire staff is easy to work with and very professional.

Emily G_6

They help her with going to the bathroom, getting her food, and cleaning up. We had a lot of turnover in the beginning with aides and schedules. They could have better communication in the beginning as to who would be showing up.

Mary P_32

They are there, professional and they do their job. I like their communication, they get with you asap if they need to.

Morgan _1

They have tried really hard to get every shift covered. They do the best they can with our current environment. Nurses are leaving a lot right now.

Kimberly M_4

They have good communication skills. They are on time and efficient. They are professional.

Jeanie N

I like that they were prompt, knowledgeable, and clean.

Mary P_37

They gave him extra supervision. They gave me the opportunity to rest. I like their communication and professionalism.

Brittany Z

They have made things positive by helping me take care of my daughter. I like that they take care of our needs.

Amneh Y

They tried different things with her physical therapy. I like that they're on time and professional.

Elaine R_4

I started with them out of an emergency. I had to switch agencies, and they were there. BrightStar is easy to deal with.

Doreen L_4

I live out of state so that's huge. They're trustworthy and have been with us for a long time. They're like family to us and are companions to my mother. I really like the caregivers and the continuity. We've had them for five years.

not vaccinated

They don't have any vaccinated home health employees, so be careful when hiring for your elderly loved ones. They also NEVER communicate with you. You'll never know if someone is coming or not, because they don't tell you.

Lisa Z_1

I have a 98-year-old father and they are very supportive and knowledgeable and dependable. They respond immediately. They notify us if there are any changes and they send good caregivers.

Mary B_113

She is on time and she does what I need. They are very nice and have good customer service.

Laura M_21

They sent a great nurse who helped with everything! She bathed him. The most important thing is that they should not take cases unless they have the capacity to send nurses quickly to their case.

Robert H_59

They have really helped her by personally interacting with her and they do a good job making sure that things are done properly. They could have more caregivers available when our regular caregivers take time off.

Jaimmie

The nurse has been helpful. She transferred with us to BrightStar. I would recommend them because I haven't experienced any issues in the office yet. So far so good.

Iman U

It made my life easier so I could work. I liked the supervisor and I really like the home aide.

Sasha C

They are very helpful for me. They love to show up. They could improve their process that they use for them to put notes in. That program takes the caregivers away from doing their job.

Sam F_2

I only receive services 2 times a week. They take care of their patients.

Jim D_17

The caregivers are friendly and they always stay with her. I like that they are there when I need them.

Jacie M

They help me feel like I can get along in life. They are very good at being encouraging. They are very good at helping me and they are on time.

Denie S

They have helped us the most by allowing me to have some of my life back. I like that they have great quality of the nursing.

Anita D_6

She sweeps my driveway and she gives me a shower. I am very satisfied, I like my caregivers. I don't have to tell her what to do.

Anonymous_4466

Lately we have had the same two and they are wonderful. I like that they are nice.

William gary S

I use them for an infusion, and that's basically it. I like that they send me good nurses.

Lorri O

The Biologic sent the wrong stuff twice now. They are right on it with calling it to fix that. I have had no issues with the nurses.

Swapna N

They help give me my medication. The nurse who comes form Bright Star knows what needs to be done, so I am happy.

Anonymous_1816

I like the quality of care they give because they care for her. I don't have any complaints. They do what they need to do. They are reliable.

Ellen _3

They are helping her with things like company and also with answering her phone. I am not quite as involved as my sisters so I know that they were having a problem at the beginning with a couple of the people they had hired.

Anonymous_4055

They are very nice and friendly, but not good at finding my veins. They should have people with more specialized care.

Alberta R

In certain areas they only let us have certain amount of care. For example, they want us to be more ill in order to take us to the doctor or grocery. For the last six years that I have had them I have had good care.

Tia D_1

I think they are helpful keeping her on point. I like the fact that everyone communicates.

MELISSA M

She speaks to him directly and she doesn't talk to me. She works with him and that is great. I have only had interactions with the nurse that comes here and she is great.

Ashley A

They have helped with his range of motion and mobility. They communicate well.

Earl M_4

They keep me cleaned up and fed. It is the personality of the caregiver I have at this time that makes it so great.

MICHAEL S_1

The billing is easy. Scheduling has been easy. In the beginning it was hard finding the right people, but once we did that billing and scheduling has been easy, and that has been helpful. Our home health aide is excellent. She is very attentive to whatever my mom needs done.

Jane _8

They help her get dressed. They put her compression stockings on. They are reliable. My mom gets good care with them.

Cornelia J

It has opened my schedule so I can do what I need to. I like that they are flexible with us in our schedules.

Thomas M_14

They help me with my infusions. They are very personable. My nurse is a very nice person. She is reliable and has a passion for your job.

Anonymous

She washes my hair, blows it dry, and styles it for me. My caregiver is a jewel.

Jerry T_2

They need to have better communication. They need better scheduling and communication.

Sharon V_1

The most helpful thing is that they send me the schedule, and the nurses know my children and work well with them. I like that they are organized and friendly.

Jack S

The CNA people seem to have more know than other people. They have covered my requests almost all the time, there has only been one time they haven't been able to. I like that the caregivers are on time.

Raquel S

They helped me when I needed it. I like their courtesy and attention. Also, their employees are excellent.

Keith M

They help with my needs overall. They are very reliable people.

Vanessa B

They are able to help me with things that I am unable to do. They are able to provide all of the services that I need. They are really good.

Glen H

I miss them desperately. They made my day a bit more tolerable. I miss the nurse. She was a caring lady.

Randall Kevin G_2

I have had the same aide for almost a year now. It is a lot of help, so they do a considerable amount. The people are on time. I have never had anyone come late or anything.

Rhonda W

They get me the medication I need. The nurse that I use is helpful and nice.

David _9

They have helped him with his appointments and medication. I like the companionship that they give.

Andy _2

They take a lot of the stress out of my life. The nursing aides are excellent. They do a great job.

Laura S_6

They helped her the most be caring for her well being and making sure she took the medicine on time. They were very responsive and did exactly what we asked them to do.

Nydia A

They help with everything I ask them to. They try their best to help me. They are very understandable. They come every time, they help my husband, they help him bathe, and iron his clothes. They are very nice and caring, and they show compassion.

Gladys D_2

I felt safe when I was vulnerable. I needed people I could trust, and it gave me peace of mind. It was outstanding. I liked the quality of the personnel. They were aware of everything. They were really careful and knowledgeable. It was nice to talk with them.

Mark S_9

The caregiver is very helpful in taking care of my husband. The agency is good because I request that only that person come, and they have given me that. Right now, I am happy with the person that is working with me. She is flexible.

Mark J

I am feeling more secure and less anxious. They are friendly.

Alex V

They help with cleaning the house, which is great. I like the people. They are very nice and do their jobs.

Judith

I need them, and the service they provide is very important, but they could do more. It would be nice if they got here on time.

Anonymous_809

They took care of my loved one. It really depended on the day and the caregiver. I had some girls here that were wonderful. I had others that were in the wrong profession. They didn't do good care. I don't know if they need to interview their people better. One girl showed up here drunk that could barely stand up. Another girl stole from us. Most were very good.

Judy O_1

I can't take care of my mom anymore, so they come to take care of her on the weekends. I like that they are wonderful.

Thomas K

It was good because he felt comfortable having someone come and give me a hand. It is a good company and I liked everyone. I was happy with them. My husband was blind and had dementia, and once in a while the caregivers weren't really looking to give me a hand around the house. They should have made it clear what they were going to help me with. It wasn't a big deal.

Debbie R_3

They take care of the dressings that I need to be taken care of. They are pretty good and are usually prompt.

Michael S_6

They need to send me someone who is capable of getting him out of bed. I do like them but they don't send me the care that I need for my husband. They sent me a young girl who cannot pick Michael up. They are punctual and they make sure he is okay while he eats. They are attentive.

Victoria B

They are already doing what they can. The people need to be trained more, and they need to have the right caregivers for the right people. They need to improve the quality of the people they hire and how they talk to their clients.

William "Billy" G

If they weren't there I wouldn't be able to leave my house. I think that they need to be better at doing what they say that they will do. They are not consistent, and they need to be mindful of the complexity of the case.

Anonymous

They have made my life easier, and I trust them. I know that I can count on them. I like that when I call, they remember my loved one and me. They also make it feel personable, and they have good relationships with the clients. They are also easy to work with, and they are accommodating.

Henry P_1

I look forward to them coming. They're very nice and it's been a positive experience. It's been great. These are good looking people who really know what they're doing. They'll well trained and really get involved in my daily care.

Teresa B_2

Not only did they push me to do things that I needed to do, but they were also aware of my limits. The person who worked directly with me was really great. I had another company help me beforehand, and this young man who came here was very prepared and brought weights and was prepared with things to help me. I feel like I did more progress with this company. I believe the person took the initiative on his own.

Helen R_4

The caregivers need to stop getting on their phone when they are here. The caregivers were all young, and I felt like they didn't care about my loved one.

Mrs. S_3

They should call me before she comes. She does a wonderful job, though. They are very prompt and thorough. They always take my phone calls.

Edith B

I would like more flexible hours. I would like them to be more professional and courteous.

Andria E_1

They are very helpful and they ask if they can do anything for me. They help me clean my floors. Everyone that I have had has been courteous and polite, and they ask if they can make anything for me. They are very nice people.

Michelle R_1

They even drove me to my doctor visits. They were highly professional. I made it clear that I wanted certain qualifications for safety reasons and they took care of that. They were organized.

Florence S_1

There is nothing more that they can do. They are always there and they ask what else there is to be done. Whenever she asks anything, they are right there to help her. The caregiver she usually gets is very nice, courteous, and they do just about anything for.

Sherri E

I need assistance because I suffer from MS, so I need help with things like doing the laundry. The owner is top-notch and informative.

Josephine F

It's a very big help for her and it gives us peace of mind knowing that someone is checking on her and providing extra care because where she's living is understaffed. I know that my family has done a lot of leg work to make sure that they're actually doing what they're supposed to do. We wanted someone that would interact with her and help feed her, and as well as provide companionship. I think at first there was a few different people that were coming, but then we finally got some stability.

Elizabeth (

They show her compassion and nurture her. It took a few tries to find a caregiver for my mom. The ones working with my mom are exceptional. There were some issues with professionalism. They really bond with mom. I am really happy with them and I trust them with my mother. They corrected what wasn't going right. They didn't just give up on us.

Joyce S

Everything they've done for me is in my best interest. They check my blood pressure and make sure to take my blood at the end of the week. They also clean all of the equipment. They are on time. They are here when they say they'll be here. If they are running late, they will call me.

Marcia P

They should coach the caregivers to be more in the background and not be intrusive in the home. It caused more stress for us to have them come in and try to have conversation. It is tricky to find someone that is a good fit personality-wise to have in my home.

Sharon R

I don't have to run to Tampa all the time to check on him. They are very dependable.

Erwin W

They executed what we asked and they paid attention to detail. If there were any questions, the staff was timely and efficient.

Agnes M

They have helped her by washing her. I like that they are friendly and professional.

Brandi T

The girl is good that comes and she affects my health in a good way. The company doesn't give a crap about me. They just leave it up to the caregiver. They don't pay my health care provider when they are supposed to. They don't pay my caregiver and she is upset when she comes over. I think the company is falling apart and they need to shut down.

Kathy R_9

They take care of all of her needs. She can't drive, but they get her to her appointments and to the store. I know my mom is really happy with it. I don't live with her but she is happy, so that makes me happy.

Rosalie-daughter

They need someone to sit with my loved one and talk to him. They keep me informed.

Mayra C

They have helped her the most by being there for her and talking with her. I would tell a friend that all the people have been nice, sweet, and helpful towards my loved one and I.

Latoya L

They make life easier through their care and expertise. I have an excellent nurse.

Marty K

It simplified something that I had to have done, so it made my life easier. I've used them before for many years and I would recommend anybody.

Patricia E

They work very hard on scheduling the time I need. When I call, they are very flexible and attentive to what I need. I'm not able to drive right now, and I had a doctor's appointment this morning. They came an hour early so I could get to the doctor on time, and while I was there, they went to the store for me to pick up a few things I needed.

Gwynn B

They were life savers in the beginning. They did things without me having to ask. My mother needed a lot of assistance after she came out of rehab, and I didn't have the experience. It was essential.

Gregorio Z

They have sent people, and sometimes they are different people, but they always come and they do the cleaning. I like the services that they have been providing. They have changed my life.

Lawrence E

They have some good caregivers as well as some that are not so good. Sometimes they do not come on time but come a few minutes late, but other than that, they usually do what I ask to be done.

Ina R

The professionalism of the people that came into our home was great, they were always on time, were kind, dressed in uniforms, and called if there was any sort of problem. The services were limited, but they did things for my mother that she couldn't do for herself, and they maintained her dignity.

Jan

The caregivers are professional, kind, and good people. I don't have any complaints. Things are completely easier because the agency comes in and takes a load off. They do everything for my father, and it gives me a tremendous break.

Sheila C_1

They follow up on things. For example, when I have an issue, they get back to me right away. When there's a problem, they try their best to fix it, and they seem to be genuinely caring people. When the caregiver is there with the client they do what they need to do, and sometimes they communicate with me which is nice.

Anonymous

They need to provide competent, well trained and mature CNAs. We have gone through several people for either being incompetent, focused elsewhere, or for not being proactive in doing their job. They make meals, and get my loved one out of bed and changed in the morning.

Clarence "Roy" F

BrightStar Care provides continuity and responsiveness from the caregivers and the office. BrightStar Care has compassionate caretakers that treat him as a person and they provide care that is gentle. They also treat my loved one in a humane manner.

Anonymous

They wouldn't show up and then I didn't get a call. The caregivers need to show up when they say they're going to.

William M

BrightStar Care could get some experienced help. BrightStar Care could have shown up and done their job.

Horace C

I like this lady and everything, but she's always tardy. When I was working someplace, I always was early. I was never late when I was supposed to start. Then when someone sits around and tells you they're bored, what do you think that does to me? BrightStar Care's lady talks like she has all kinds of experience, but she doesn't apply it. I don't mean to offend anyone, but she doesn't seem too concerned about being outstanding. She's a clock watcher when she comes in, and when she's ready to go, she's punctual.

Gordon W

BrightStar Care was dependable. I wouldn't have been able to take care of my loved one for as long as I did without BrightStar Care.

Anonymous

I would tell a friend that BrightStar Care is a good company to work with. BrightStar Care has been wonderful! I don't know how I would have gotten by without them.

Joyce W

BrightStar Care is very professional and caring. BrightStar Care made life easier by making my loved one comfortable in every way they could.

Alice G

BrightStar Care was very conscientious about making sure we had services whenever we needed it. BrightStar Care was very good at meeting all of our needs during the hurricane.

William M

The communication with BrightStar Care has been very good and professional. It would be life or death for my dad if he didn't get the care. It makes a big difference.

Gail K

I would recommend BrightStar Care because of my experience with other companies. BrightStar Care is the most flexible. The services help me in my life by giving freedom to be home.

Paul L_12

BrightStar Care has caring and competent CNA's. Having BrightStar Care allowed me to feel comfortable and I knew I could leave them with my loved one.

Donald S_7

I would recommend BrightStar Care because they are consistent in sending the same caregiver so I can get to know her. Having BrightStar Care for my husband is good for me because it allows three hours of free time to do errands and spend time with my grandson.

Alice P_1

BrightStar Care keeps sending a lot of different people out to help out Alice that won't follow the instructions. They ask Alice to get up and show them what to do. The people that know and help Alice are doing alright, but the new caregivers aren't good.