Caring.com
Caring.com

(800) 558-0653

Independence Assistance Redlands, CA

278 Tennesse Avenue, #3, Redlands, CA 92373

(800) 558-0653 (Call a Family Advisor)

2.83

(6 reviews)

Offers Home Care

Photos of Independence Assistance

Get Cost Information

Who are you looking for?

Full Name

Phone

Email

By clicking Get Costs you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.

Explore Nearby Verified Providers

Be sure to consider these verified communities in your search.

Get cost information
Find out availability
Ask about payment options

Reviews of Independence Assistance in Redlands, California

2.83

(6 reviews)

    trixielk

    1

    August 3, 2021

    I am a past client of this provider

    This Agent does not do background checks. They hired at the same day and send the care taker the next day. Their caregiver sign in and out two days in advance so when the next day she called off she'll still get paid no internal control. The owner SW has short temper. She was nice when you sign up but she start showing her true self a month after. Watch out!

    Jay07

    1

    September 17, 2015

    Other

    This place is awful. I wish I can give them 5 negative starts. They basically only care about the money coming in... As soon as they get a new client, they don't hesitate to hire someone random off the street without proper training and place them into environment out of their league. They have "caregivers" doing CNA, Medical Technician and etc job duties... When they don't have any special training or proper certification to allow them to conduct such task. Plus, they never stay consistent with caregivers, they're consistently changing them on really...REALLY short notice. Plus, most of them come in late and dress like they came off the street. Some don't have basic knowledge on house skills... Such as how to properly wash dishes and how to properly make meals, without undercooked food and over cooking food.

    Cardude59

    2

    June 1, 2015

    I am a past client of this provider

    First off the office staff I spoke to were very rude to me, and when my family had questions they got even more rude. I would wan you that read the contract the require a two week notice to cancel, and you are charged for those two weeks, even if you don't need the services. The care giver we had most were good especially the females, but my father was not happy with some of the male caregivers. I just think for this kind of money the customer service you get when you call in would be friendly but that only when they are trying to win the business once they have it your just a number.

    Shirley8

    3

    September 13, 2012

    I am a current client of this provider

    I like the caregivers that I had but it seemed like they're changing constantly and I'm not too happy about that. It's somebody different all the time. It may not be the caregivers' fault but it appears that they can't keep the same people all the time. I'm a little disappointed on that aspect.

    Mary21

    5

    September 13, 2012

    I am a past client of this provider

    They were referred to me by the case manager that took care of my sister. I initially called them and a couple of other agencies. We eventually went with Independence Assistance after my sister was released from the rehab center. They're top notch! They're absolutely on top of everything. I had no problems with them in any way. They did exactly what they said they would do and that's take care of my sister full time. The caregivers were very warm and were very concerned. They took care of all of my sister's needs. Sharon and Lily were calling me to make sure everything was going smoothly and that everything was taken care of. So, I really have no complaints whatsoever. She was with them for a little over 2 months before she passed away.

    Caring5558

    5

    August 18, 2012

    I am a current client of this provider

    My sister and I initially interviewed Independence Assistance and we were comfortable with them and so we chose them for our mom. They're very personable. We deal with Sharon, and Liz is the person I talk to as far as billing and scheduling. The caregiver that we got is just wonderful. . Basically, she's there to assist my mom is she needs assistance with hygiene. She does light housekeeping and cooks for her. I do the grocery shopping. I make sure she has the supplies she needs. She takes her outside in a wheelchair and also there for companionship. My mom is a very very private person. The fact that my mom allows her to assist with her hygiene that's when we knew that she is a perfect match for her. We don't have any problems with them at all. Everything is all good.

    What you can do with Caring

    • Search the Caring database

      Quickly search the largest online senior living and senior care directory

    • Read reviews and expert guidance

      Read our authentic consumer reviews and content by experts

    • Speak to a Family Advisor for free

      Guided, expert advice to find the best community or agency for you

    • Take a tour to decide yourself

      We’ll help you book tours or get in touch with local agencies

    About Independence Assistance in Redlands, California

    Our Commitment to Quality Care

    We hold, with great regard, the fact that you are considering us to care for your family member or loved ones. Our care system utilizes a team of several staff professionals who conduct quality assurance visits and maintain communication between our clients, their families, our office and our client's circle of medical professionals.

    Specializing in Live-in Care

    Our caregivers are available to you 24 hours a day, 7 days a week. We provide escorts to appointments, shopping and errands. We also help with personal care, medication reminders, meal preparation, light housekeeping, doctor and hospital visits, laundry and linen service, bill paying

    OUR SERVICES

    Independence Assistance provides the following living essentials:
    • Companionship and conversation
    • 24-hour live-in care
    • Accompany to appointments and shopping within the community
    • Assistance with personal care and medication reminders
    • Meal preparation and food management.
    • Light housekeeping and home organization
    Other Services
    • Hospital visits for companionship
    • Daily "TLC" phone calls
    • Laundry and linen service
    • Periodic review with family
    • Wake-up and tuck-in service
    • Respite care available
    • Household management
    • Bill paying
    • Specialized cooking

    Map of Independence Assistance

    Help seniors by writing a review


    If you have firsthand experience with a community or home care agency, share your review to help others searching for senior living and care.

    Request Pricing Information

    Who are you looking for?

    Full Name

    Phone

    Email

    By clicking "Get Costs", I am providing express written consent to receive calls including automated/pre-recorded calls and automated texts for which I may incur a cost, as well as emails from Caring and its partners. I understand I am not obligated to provide this consent to utilize Caring’s service(s). I acknowledge I was able to review the Agreement to be Contacted, Terms of Use, and Privacy Policy. This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

    mother and daughter online shopping

    Compare costs, photos & reviews of senior living and care options near you.

     

    Questions?

    Call to speak to one of Caring’s Family Advisors, or submit a request for more information here.

    (800) 558-0653

    Didn't find what you were looking for?

    Caring's Family Advisors can help answer your questions, schedule tours, and more.

    Call us at (855) 948-3865

    Senior Care Services near San Bernardino County, CA

    • Riverside County
    • Orange County
    • Los Angeles County
    • San Diego County

    Helpful Articles

    Caring.com

    Caring.com is a leading online destination for caregivers seeking information and support as they care for aging parents, spouses, and other loved ones. We offer thousands of original articles, helpful tools, advice from more than 50 leading experts, a community of caregivers, and a comprehensive directory of caregiving services.

     

    The material on this site is for informational purposes only and is not a substitute for legal, financial, professional, or medical advice or diagnosis or treatment. By using our website, you agree to the Terms of Use and Privacy Policy

    Caring.com

    Caring.com is a leading online destination for caregivers seeking information and support as they care for aging parents, spouses, and other loved ones. We offer thousands of original articles, helpful tools, advice from more than 50 leading experts, a community of caregivers, and a comprehensive directory of caregiving services.

     

    The material on this site is for informational purposes only and is not a substitute for legal, financial, professional, or medical advice or diagnosis or treatment. By using our website, you agree to the Terms of Use and Privacy Policy

    Our Services

    • Senior Living Directory

    • Senior Care Directory

    • Caregiving Resources

    • Sitemap

    • Terms of Use

    • Privacy Policy


    © 2024 Caring, LLC. All rights reserved.