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Arosa Los Angeles Los Angeles, CA

10020 National Blvd, Suite 1, Los Angeles, CA 90034

(800) 558-0653 (Caring Family Advisor™)

4.5

(54 reviews)

Offers Home Care
Top rated on Caring.com

2024

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Arosa Los Angeles
Arosa Los Angeles
  • Top rated on Caring.com

Los Angeles, California 90034


4.6

(54 reviews)


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Home Care

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Los Angeles, California 90067



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Reviews of Arosa Los Angeles in Los Angeles, California

4.5

(54 reviews)

    Top rated on Caring.com

    2024

    Provider of Choice 2024Employer of Choice 2024
    Home Care Pulse Certified 2024

    Lisa S_43

    4

    June 24, 2024

    I am a current client of this provider

    They keep her productive and give me a break. I'd like more available caregiver options.

    Anita P_5

    5

    June 11, 2024

    I am a current client of this provider

    I know that there is someone trustworthy caring for her. It allows me to take care of life without worrying about her well-being. The communication is great. They let us know of any changes, and they are always available when I need them. I am never caught off guard.

    Janet K_20

    5

    May 30, 2024

    I am a current client of this provider

    They do everything I need them to do. They do everything for me. They have been outstanding.

    Shelley G_2

    5

    May 15, 2024

    I am a past client of this provider

    They were here regularly with regular caretakers. I like the case manager.

    Shannon M_8

    5

    April 19, 2024

    I am a current client of this provider

    They take a lot of the worry out on the care. They are very good at communicating.

    Robert E_19

    1

    April 9, 2024

    I am a current client of this provider

    The caregiver was fired the first day, there was no positive impact on our daily lives. They could not scream and yell at the staff that we have hired, they could be clear from the beginning that they are with Arosa and not running their own agency. This was a financial setback and it has only taught us that we never want to go through it again.

    Anonymous_7183

    5

    April 8, 2024

    I am a current client of this provider

    They provide her support to gain independence. They are very proactive and responsive.

    Christopher B_10

    4

    March 12, 2024

    I am a current client of this provider

    It's been pretty consistent for now. Most caregivers are very conscientious and pretty much count on them. I have had times where things weren't going along well. They have trouble communicating with each other in the office. They have trouble communicating with each other in the office. They miscommunicate among the workers. When I need a replacement caregiver, they seem to not have a backup plan. It seems like they are scrambling to fill the holes. Most caregivers are very conscientious and I pretty much count on them.

    Roberta G_3

    5

    February 26, 2024

    I am a past client of this provider

    They are very considerate. The caregivers are very competent.

    Anonymous_1708703400

    5

    February 23, 2024

    I am a current client of this provider

    They brought new things that we did not even think of. If I have any problems, they are proactive.

    Eric S_13

    5

    January 26, 2024

    I am a current client of this provider

    I like that the caregivers are able to help by providing engagement for the client. They've been very responsive and they understand our needs.

    James W_46

    3

    January 26, 2024

    I am a current client of this provider

    We liked the first person very much, she didn't show up for a couple of days. The people that were sent out were poor, but I understand there are requirements because of our hours.

    Vahe S

    5

    January 17, 2024

    I am a current client of this provider

    They are doing their job and are fulfilling it like they said they were going to. They're exact, they are helpful, answer my calls whenever I call, and do not wait too long to answer my calls.

    Marti S_3

    5

    January 11, 2024

    I am a current client of this provider

    I think consistency in terms of showing up on time, caring about the transportation to the doctor's and the caring about the overall care. I like their follow-ups and the support I get when I need it and the quality of the caregivers for the most part. If one is not good, they have been open to change it.

    Angelica R_2

    5

    December 15, 2023

    I am a current client of this provider

    They encourage him and keep him active and give him a reason to get up and do things. The ladies to care for Tullio have been professional and come on time. They found a backup person who is just as good as the regular girl.

    Anonymous_1702567652

    5

    December 14, 2023

    I am a current client of this provider

    They've been helpful because our regular caregiver, Verona, is amazing. She is really good with my mother and cheers her up. I would recommend them because we get reliable people and they're really responsive to our needs.

    Debra P_6

    5

    November 22, 2023

    I am a current client of this provider

    They have made it positive for giving me some relief. I am 24/7 caregiver for my mom, and I don't have family that is close, so it gives me relief to go and do something. I like that the services they are providing my mom.

    Provider Response

    Hi Debra, we’re thrilled to get this kind of feedback.Thank you for taking the time to review us. Hope you have an amazing day!

    Anonymous_7678

    4

    November 13, 2023

    I am a current client of this provider

    The caregivers are there to do what needs to be done, and they are listening to her, and that is good for her mental state. There is a lot of miscommunication.

    Kimberly H_8

    5

    November 9, 2023

    I am a current client of this provider

    I need their services to help me with personal care. They really try to match a good caregiver based on my need.

    Mary M_89

    5

    October 19, 2023

    I am a current client of this provider

    They have been wonderful and helped us find quality caregivers. We have been very happy with the service and the care.

    Provider Response

    Hi Mary, thanks for the great review. Hope you have an amazing day!

    David H_53

    4

    September 27, 2023

    I am a current client of this provider

    They assist me with doing things and getting things I cannot get to. I like that they assist me with getting around.

    Provider Response

    We appreciate the review. Thanks for taking the time. Have a great day!

    Lawrence "Larry" M_1

    5

    September 25, 2023

    I am a current client of this provider

    They have sent people who are caring, kind and nurturing. The care from the people they send is very good, and the company is great.

    Anonymous_7601

    4

    September 20, 2023

    I am a current client of this provider

    They help by doing stuff around the house. I like that they found me a caregiver.

    Provider Response

    We appreciate the positive feedback. It means a lot. Have a great day!

    Anonymous_7598

    4

    September 15, 2023

    I am a current client of this provider

    They have helped me the most with mainly keeping the house really nice. I would like if they were more self-starters as I have to direct them, and I am uncomfortable with that.

    Provider Response

    Thank you for the feedback!

    Juanita G_4

    4

    September 12, 2023

    I am a current client of this provider

    The availability helps the most. The workers are hands-on and in tune.

    Provider Response

    We appreciate the review. Thanks for taking the time. Have a great day!

    Brenda F_12

    5

    August 16, 2023

    I am a current client of this provider

    She helped my mom get to a doctor's appointment. They were kind and very informative.

    Provider Response

    Brenda - We are really glad you had a positive experience. Thanks for reviewing. We will share this with the team!

    Emily M_7

    5

    August 9, 2023

    I am a current client of this provider

    They have been very helpful. If I can't take them to the appointments I would call them for assistance. They have been the only company I have had.

    Tom R_11

    5

    July 24, 2023

    I am a current client of this provider

    They are sensitive to my sister's needs. I like that most of your caregivers are pretty good and supervision has been responsive.

    Monica C_8

    5

    July 13, 2023

    I am a past client of this provider

    There was a little bump in the road. We initially got a bad caregiver who only came one day. We moved away from Arosa and got an independent caregiver, but as Marcelo got sicker, we needed more than one person. We added them again and told them what we needed. They ended up sending someone excellent. The girls who set us up with the initial consult picked a time to come to our house and that was really good. It gave us a feeling for her and we got to know each other and our needs better.

    ROY &

    5

    June 30, 2023

    I am a current client of this provider

    We have lunches that the clients go too. I have already done that several times. They are nice.

    Allie76

    4

    June 30, 2023

    Other

    My interaction was with the person who answered the phone by the name of Deborah! I didn't get her last name, but she was so nice and so helpful... she really went above and beyond to get me the assistance I needed and I appreciate her for that. I could tell she genuinely cares about people just by her gentle and kind nature over the phone. Deborah really spoke highly of your caregivers and that's a plus to me. She made me feel comfortable about your facility knowing that my family member will be in excellent hands and that's huge for me. I told Deborah I wanted to put a face to this wonderful person I was speaking to and she invited me to the facility and I will take her up on that. Thank you for employing such a wonderful employee such as Deborah.... she's awesome.

    Provider Response

    Thanks for the review! Hope you have an amazing day!

    Lorena G

    5

    June 26, 2023

    I am a current client of this provider

    Gloria was so sad and depressed and now she feels more comfortable. Arosa is very polite and they are very good at explaining.

    Provider Response

    Lorena, we’re so happy to hear of your positive experience. Hope you have an amazing day!

    Anita R_4

    5

    June 22, 2023

    I am a current client of this provider

    They have been very caring and attentive. I like that they keep me informed about what is happening.

    Herb B_2

    4

    May 18, 2023

    I am a past client of this provider

    When he really needed services he go them and had 24 hour care. We liked the caregiver they provided. Jessica was amazing and really caring, she was the best part of Arosa.

    Ethel A_3

    5

    May 10, 2023

    I am a current client of this provider

    I already see a change in his mood, and I think he feels more supported and comfortable. I would recommend them because with my most recent experience has been that they are thorough and follow through. They have been able to provide my son with the level of care I have wanted for him.

    Patricia H_36

    5

    April 24, 2023

    I am a current client of this provider

    The provider has helped the most by giving my husband a bath and help with his toilet. I like that their response is quick and that the caregivers were excellent.

    Anonymous_6516

    4

    April 12, 2023

    I am a current client of this provider

    They send good people over. I like their ability to provide people.

    Sandy P_8

    5

    March 30, 2023

    I am a current client of this provider

    They have made life easier by helping me even when I needed a procedure. She is mainly there to help the client, but she was there for me too. I like the particular person that comes has helped us with a number of things.

    Karen A_16

    4

    February 15, 2023

    I am a current client of this provider

    The caregivers are very skilled. I would like for their staff to be more available.

    Helen C_20

    4

    January 25, 2023

    I am a past client of this provider

    It helped us make a decision about the clients' future. We used the evaluation service and the aid is on time.

    Fred W_5

    4

    December 12, 2022

    I am a current client of this provider

    They keep in touch. I like the case person on the account, she is very good and insightful.

    Brad M_5

    5

    November 30, 2022

    I am a current client of this provider

    It really helps Brad by keeping her on track and giving that comfort that she's being taken care of. The agency has been really easy to talk to, and understanding as well as sympathetic.

    Jay E_2

    5

    November 22, 2022

    I am a current client of this provider

    My dad has memory problems, but I am happy the aide is getting to know him. The aide is good.

    Elizabeth A_13

    3

    November 19, 2022

    I am a current client of this provider

    They could communicate better with me. The agency could improve on their communication between care manager and client.

    John W_54

    5

    November 11, 2022

    I am a current client of this provider

    She lets me know what is going on and I can always get a hold of her. I like that the people they send do an excellent job.

    Peter R_6

    5

    October 31, 2022

    I am a past client of this provider

    They maintained her quality of life including her emotional quality which was very important. We had one caregiver 5 days a week that was absolutely amazing and although the other caregivers weren't quite as good, we would still recommend them.

    Mery K

    5

    October 31, 2022

    I am a current client of this provider

    They help the most by doing everything for me. I like that they are very nice.

    Robert S_87

    4

    October 26, 2022

    I am a past client of this provider

    They could update their contact sheet. I like that they came so fast when I needed them.

    Nayry T

    4

    October 11, 2022

    I am a past client of this provider

    We would have liked more time with them. They helped us in the brief time we needed them for care.

    Anonymous_6536

    5

    September 21, 2022

    I am a current client of this provider

    They provided a really lovely caregiver. I really like the caregiver that my mother has; she takes really good care of my mother.

    Tara B_2

    5

    August 25, 2022

    I am a past client of this provider

    They were very communicative and receptive to my frustration. It is extremely important that companies pay more and advocate for quality people to get quality care. The girl that came for the first 3 days was needed on my daughter's graduation and she did not show up. They did send someone who came a little bit later and we really liked her.

    Stanley K_1

    5

    July 12, 2022

    I am a current client of this provider

    They help my wife get out of bed. They keep us safe. The staff is excellent and they have good follow-up.

    Silvia G

    5

    June 14, 2022

    I am a current client of this provider

    The care manager kept in contact with me regarding my client. I have great communication with them via email.

    Michael R_20

    5

    June 9, 2022

    I am a current client of this provider

    They took good care her and I can leave her with them and not worry. The homecare is good because the quality of caregivers provide care well for her because they cook for her.

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    About Arosa Los Angeles in Los Angeles, California

    Arosa Los Angeles is a Senior Care provider in Los Angeles, California that offers residents Home Care services. Contact Arosa Los Angeles for more details on services and rates.

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