BrightStar Care Chico

I knew my mother in law was in good care, so I didn't have to keep an eye on her as much. I like their workers. The caregivers who helped my mother in law were very empathetic, gentle, and kind to her.

They were willing to do whatever I needed, and it was in a very professional and timely manner. They were really easy to work with, everybody was very caring.

We like the people they hire. They help me with what I need like transportation. They are efficient and helpful.

It was very helpful having them there to watch my mom while I was not there. They were courteous and easy to deal with.

They let me get away for a bit. They are good about getting us a caregiver whenever we need help and the quality of the caregivers is pretty much the same.

They were there and showed up on time. They did the things I wasn't able to do. They were very nice people, every one that came out.

They service her on time and schedule her for her next visit so she's always on time for her next visit. They're very attentive if there's anything that comes up last minute.

Bright Star was recommended to me by a social worker at Enloe Hospital when my husband became ill and needed assistance getting to doctor appointments. They were able to locate a caregiver on short notice which I appreciate. The caregiver they sent was very nice, her name is Sarah. She was very polite, personable, on time and good at assisting me with my husband. For me at least, the only negative thing is the cost but I realize that they are running a business and need to make a profit while still paying their employees.

I have had no worries with them. I have used them for several years and I have always been pleased with them.

The caregivers communicate well and are very attentive. I like that when I talk to them they attend to me very well and take good care of me.

The caregiver that comes is now part of a huge support system for her. She is now part of the family. They could just make the pricing better. Especially, when it come to transportation.

They helped the most by letting us sleep at night. I liked the consistency of people and the compassion that they had. They were fantastic with my mom.

They will find a nurse to service our clients. The family is very happy with them. I'm happy with the nurses they have on staff.

They do a lot of things to help him. The people are good people and they are well trained.

The caregivers have helped with things that we can't handle with her. We are able to just spend time with her. Right now they are having issues with staffing, and they aren't able to be as flexible as we expected.

It allows me to get away for a bit and know that my wife is secure. We have a problem keeping people here all the time. We want to have consistency.

They helped the most in providing me information and guidance. I liked that the agency was on top of everything and worked with me.

The services are a tremendous help. They provide care that I cannot do for my child. They help out with medication. The people at Brightstar have gone out of their way to try and help our family.

They helped by being there and being flexible and able to do anything I need. They sent a good aide.

It enables him to do the things he needs to do to enjoy his life. It gives me the peace of mind that he is taken care of. They are dependable and honest. They do exactly what they say they are doing to do.

They got back to me about anything even though I had them for only two days. They had been very professional.

They are around the clock and available. They dealt with their own schedules to be there 24 hours. They are attentive and available.

They always get someone who can care for a client like my mom, who has dementia. They are on top of it and are perfect. They provide really good care and if for some reason someone doesn't work out they find someone else.

They took good care of me, I didn't get worse. They were very agreeable and professional, but I resented having things scheduled and wasn't told. The quality of services is not what it was from when we started. Somehow, the communication is not what it was.

They have kept me in pretty good shape for my age and that is good. They have got some terrific people and staff and they are smart and fun to be with.

I get a rest from caring for my husband. All of the caregivers are exactly what we need.

She helps me to shower. My quality of life would not be good without her. I like their staff.

We could not do it without them. They are able to provide as much as care as we need and the people have been kind.

They help me with my bath. They could be more reliable. They haven't been able to get people for Sundays.

They give me peace of mind that I know someone is taking care of my mother. They help her to eat regular meals, and they keep her apartment clean and organized. They provide her with nice company. They are friendly, they do their best, and they send out a nurse to take care of my mom. The two caregivers I've gotten to know are really dedicated and earnest.

They were much needed at the time. It was comforting to have them. When they came over, they sometimes left and did not proactively do more.

They helped the most by keeping my mom safe. They were very responsive when we needed to set up care or make changes.

The services from BrightStar Care allow us to have some time alone. Everyone that they sent out for care was excellent. They are sweet and kind.

They're helpful because I don't have to worry about falling as much. They're very responsive to the needs in our household.

They watch my loved one so I can leave and not have to worry. The caregivers are very friendly.

I needed someone who can help me around the house. I like that they come when they say they are coming.

They give me peace of mind because I think my mother's particular caregiver takes initiative, and she doesn't need specific instructions when there's downtime. They don't have sufficient caregivers in my parents' area.

They always send a qualified person. I like that they arrive on time.

I lost my husband, so it helped me to have someone to take care of me with things he used to do for me. They were on time and seemed to be women of quality.

We only had them for 8 hours. They found us someone immediately, and they were helpful on the phone.

They were easy to communicate with. They worked to accommodate our needs at short notice.

They helped me a lot with shopping, going to the doctor, and getting around. They were very helpful and cooperative.

They took me around to run errands and to go places I couldn't get to on my own. They helped me get in the car and get buckled because I wan't very mobile. I love the people that they hire, and I love the things they could do, like how they could drive me around.

There's been no hiccups at all. It's been very smooth. I don't have a lot of experience with it since we've only been with them a few months, but the quality of the caregivers is number one.

They hire very efficient caregivers. Our caregiver is outstanding. The caregiver is very efficient around the house, and caring.

They could have been a little more cooperative and they could have told me what they expected from me. If we couldn't put it together, I wouldn't have signed up with them. They needed to be ready when I called. I always gave them a week's notice when I needed to go somewhere.

They keep his apartment clean. I like that the workers are very courteous, and that the office is very helpful.

She was able to take care of my loved one when we were out of the house and we didn't have to worry about things going wrong while the caregiver was there. I like that they have consistency with the caregivers.

They helped me take of my husband while he was on hospice care. They provided a health aide as quickly as they could, and it was a very good match.

Time to look for alternatives. There appears to have been a change in ownership/leadership and that change is unfortunate. Recently I have had numerous appointments missed because their people have not shown up when they said they would. And suddenly I am being sent people who sit and look at their phones and resist simple chores like carrying out garbage. I have complained, but the new manager simply "tells me how it is going to be." I hope things go back to the way they were, (and there are some helpers there that are really good) but until they do, look elsewhere.

I would not be able to live in my house without them. I like my caregivers. They are wonderful.

It was exceptional. It was good for me and everybody. I like the hands on owner. The staff has been exceptional.

They help with my husband's care, so I'm free to do other things while they're here. They're reliable and they test their employees for drugs.

It frees me up to do the things I've got to do, and I know my wife's in good care. I liked how organized they are, they are very thorough. They know what to ask me, and give me suggestions.

For me it helped greatly. It freed me up for work. They always answer my questions and are always on time.

They give me my infusions every week. They are reliable.

I'm very happy with the care, we need responsible caregivers. I am not sure what they put on their time card. They put whatever time they want. They need a better system to monitor that they are here. One caregiver is doing amazing, but there is a lack of communication.

It has gotten him back on the right track to get his life straightened out. The caregiver that came took a personal interest to my brother and became a real friend who gave personalized care.

They need to do the things that they said they would do in their brochures. I would like to have the caregivers write my checks for me.

My wife can't do anything without them because she is paraplegic. Some of them don't do anything after finishing the few chores they have. A lot of the caregivers don't come on time and give a lot of excuses.

I'm restricted because of my legs, so she does the housekeeping. It's not bad, it's good. They do things I can't do. I'm 84 and so I'm not brand new anymore. I just use one person for housekeeping, so I don't know everybody.

I get to sleep! My caregiver comes from 11 at night to 5 in the morning. I can't express how great she is. They are really efficient, caring, and loving. My caregiver has gone above and beyond! Last night, I didn't leave her a list of things to do, and she cleaned my kitchen and mopped the floors. She deserves a raise!

They provide a home health aide 24/7. They help with ADLs. The caregivers are excellent, and so are their services and evaluations.

My mom had someone to do things for her and provide companionship. They do a good job to take care of the people they work for.

They help by providing good and adequate caregivers. I like the efficiency and friendliness.

It is very stressful and very hard. I'm very concerned about my loved one because he needs supervision 24 hours. I need more help, but they don't have it. He is prone to fall, so he needs supervision to prevent falling. He does fall sometimes and it jeopardizes his health. They could have better service and more help. I only have them once a day.

They could do more developmental stuff, but they are primarily there to get my loved one dressed. They are pretty much spot-on, but there have been issues with scheduling.

It is very important to me. I wear a brace from my surgery and someone has to put the brace on me so I can do daily things. It is very important to my healing. The caregivers need to be given the proper education on how to fit the brace on me. I have three different people who come out. I like that I can call and talk to them about my feelings of the caregivers. They are open and friendly about it.

They're just caregivers. They help me get the chores done every day. They seem to be very caring and helpful.

They show up and they check to see how things are going. They are efficient at cleaning.

They have gotten my groceries for me, done my house work, picked up my mail, and taken my trash cans to the curb. They have done everything that needs to be done so I can live alone. I've had excellent experiences all around.

Her knowledge, willingness to communicate, and skills made my life easier. They had an ability to fit in with my family and to fit in with my mother. They were flexible in an uncomfortable environment.

I work full time, so it would be difficult. They are reliable and they collaborate with me to resolve any issues.

Knowing that my mom was getting care and that they were so good about getting into contact with us if anything were to happen was a relief. My step daughter, Lindsey, feels totally comfortable going to sleep while she trusts her infant to the care of the caregivers. This has been a great experience for both of us. Her whole mental attitude has shifted with the increased rest she is getting. They seem to listen to the families and individuals who are getting care from them. They really understand our needs and are able to relate to us on a human level. So many folks in medical care seem to look at people as patients and not people, and from the first conversation we had with them on the phone and everything after, has been exemplary!

I can't give my mom a shower and they do that for me. They can lower their minimum time to one hour. Shannon is a nice person and my mom gets along with her. They need to communicate with me more.

It helps me a lot. They help me do things that I can't do on my own like reaching up high for example. They come when they say they will be here, and they are on time.

It's very helpful. They help her with her daily needs. They are good and responsible.

The caregiver is here when I need to go out. She takes care of anything that I can't do then. I haven't had anything else to compare them with. They could lower their rates, they're expensive. The young lady that has been working with us has been very good. She knows what she is doing.

It was great because my wife and I are the full time caregivers. We were able to go on vacation and know there was someone here to care for my in-laws. I think they cancelled a couple of appointments when they were supposed to come. One caregiver said she was going to be on vacation and they never called or sent someone else.

They are on time and they keep their schedules. They are able to be flexible and they always have people available. They hire mostly quality people to take care of my husband.

They visit us once a week and help us keep our place clean, so my wife doesn't have to do it. They have done everything that we have asked them to do, which is helpful.

They always are very nice and helpful to me. They work around my around my schedule and give me the care I need.

BrightStar Care is reliable. they have very good people and very good care. I needed a night and they got me one because I was her main caregiver.

I like the person that came and worked with my son. He was very thorough and he knew a lot about my son. He took care of him. They had to re-certify every month, so it was annoying having them come to my house almost every month.

Besides being so attentive to every need, the caregiver was so sensitive and compassionate. She instantly became like a friend or even like family. She was a really great match for us. Not only was it necessary but it was a hard transition for someone who used to be independent and they were very sensitive to that. We couldn't have been happier with the services.

The person that came was really warm and easy to be with. She was comfortable with my dogs and that made it easier.

For the most part, BrightStar Care is pretty good, but this depends on the caregiver they send. I appreciate that the caregivers show up on time. Life is a lot easier. BrightStar Care takes care of my husband, and this frees me up to do things on my end.

I would tell a friend that BrightStar Care does good work. BrightStar Care has made life easier by sending a caregiver to make her bed for her and do anything that she needs.

I would recommend BrightStar Care because I think they're attentive to their business and their customers. BrightStar Care has made my life easier because they're responsive.

BrightStar Care is very reliable, very organized, and the helpers that come through them do a good job. They are very communicative. BrightStar Care has been providing hands on care with my mom, who is not an easy person. That has allowed my sisters and I to have peace of mind.

BrightStar Care has friendly caregivers that do what BrightStar Care promised they would do to help me. The caregivers that come could be better trained to help me, especially at night.

I would probably refer others to BrightStar Care, but they don't have any nurses staffed that come up to where I live so I had to find a private nurse. BrightStar Care's services help me to receive respite that I couldn't have before.

BrightStar Care is a good company to work with, they have great caregivers, and the billing system is good to work with. I use BrightStar Care once a week, so there is little daily impact on my life.

BrightStar Care helps me out in everything that I need. What I like most is the caregiver's work ethic in that they do what is needed without me having to tell them what to do everyday. They just do it. Whenever I need something, I am able to contact the office and they will be able to provide everything that I need. The caregivers care very well for my dogs, and the caregivers have a great work ethic.

I have recommended BrightStar Care to others before, and I think they are very good. I haven't had any trouble with them and I am happy with my caregiver. I have trouble with arthritis in my legs so BrightStar Care is a big help to me.

I would tell a friend that the caregivers from BrightStar Care are always on time and always there for me. I have Parkinson's Disease so the services are a big help.

BrightStar Care finds good nurses. The most helpful aspect of my services is the every day things my caregivers do for me.

I would tell my friends that we are happy with the service once it gets to our house. However, we cannot get someone permanent. The service takes some of the load off of me and the things that I need to do.

BrightStar Care has good interactions with my loved one through exercises and engaging her. I can go out in the morning and shop or do what I need to do like exercise because of BrightStar Care's services.