She is willing to learn and work and has common sense compared to the other caregivers I had before.
In the first two weeks of the transition I had six different caregivers.
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Reviews of Right at Home Alameda County
Home Care Reviews for Right at Home Alameda County
March 10, 2020
I am a current client of this provider
February 11, 2020
I am a past client of this provider
One of the caregivers was good the others were terrible.
The personnel that they sent pretty much weren't trained and worthless.
Provider Response
Thank you for taking the time to leave your thoughts. We take all feedback seriously and always welcome constructive criticism to inform us on how we can provide better service. We regret that your experience did not match up to the standards we consistently provide to our clients and their families. Thank you again for taking the time to share your comment.
January 16, 2020
I am a current client of this provider
It is quite impactful. They, the office staff, are quite able to communicate.
If they had more people, it would be better. They have a cancellation of my caregivers quite often, and they do not have anyone to fill-in for them.
November 12, 2019
I am a current client of this provider
She helps the most by being here to help them with anything that they need. She goes beyond the call of duty for them.
They are great! I like that the caregiver is here for us. They are a perfect caregiver.
October 14, 2019
I am a current client of this provider
The most important thing is they make sure I take my medications, they help me with drying and adding lotion after my shower, and they put on my socks and shoes. They purchase some of my needs with grocery shopping, and they make sure I have enough pads and supplies because I am incontinent. I use them also to carry things up to the road for the garbage man.
They are very caring, they keep in touch, and they are very aware of the scheduling problems that some folks have. I find them very independent but very caring about their customers.
September 05, 2019
I am a past client of this provider
My wife and the one caregiver that was here everyday became like sisters.
They were great. They had tender care.
March 20, 2019
I am a current client of this provider
Looking for care for a parent in need can be overwhelming and heartbreaking. The team at Right At Home is made up of caring professionals who provided us support and guidance during this challenging time. From the initial phone conversation, to the in-home evaluation, to the several staff members who have assisted my mother over the past year, to the management team who coordinates, our family has been pleased, relieved, and impressed with the level of professionalism and caring that have been given to all of us. My mother, in particular, feels tremendous gratitude for the help she has been given to attend to her basic needs as well as the company her caregivers provide. Safety, respect, and kindness are obviously core values of this team. We feel so very lucky to have found Right at Home and would recommend them without reservation.
January 04, 2018
I am a past client of this provider
My husband and I were so lost when trying to find help for his aging aunt who was hospitalized then put into a convalescent home. We wanted to bring our aunt home but needed help. From that very moment we were turned on to Right at Home and we had a representative meet us at the Convalescent home and walk us through everything and bring our aunt home with the care of Right at Home.
I cannot say enough nice things about Right at Home. They are all very caring and accommodating.
They never tired of working with several schedules to see what worked best for our needs.
Every Caregiver that we had was so caring and loving to our loved one and us.
I would recommend Right at Home to anyone!!
October 21, 2015
I am a past client of this provider
My husband was losing mobility and could not be left at home alone. Right at Home provided fun and compassionate people to provide meals, assistance and company to him. Sylvia even brought his favorite music.
September 30, 2015
I am a current client of this provider
Excellent care by Right at Home caregivers. Thank you!
September 30, 2015
I am a current client of this provider
The caregivers with Right at Home provided my mother with the support, safety and TLC that allowed her to stay at home with my father until his death. The caregivers were patient and responsive to mom's particular needs. They provided comfort and a sense of security that gave her freedom to do what she could and help with tasks that have become difficult for her.
December 08, 2014
I am a current client of this provider
I am rating Right at Home@ Alameda County an A+ for customer service, customer support, excellent care programs, fast response to care needs of clients. I can depend on them to provide the best, quality, round-the-clock service for me.
December 06, 2014
I am a current client of this provider
After my mother’s debilitating stoke seven years ago, we contacted Right at Home for help. They have provided excellent care allowing her to remain in her home. Their experienced staff is always available to answer questions giving our family peace of mind knowing that Mom is being well cared for.
September 17, 2013
I am a current client of this provider
Caregivers were carefully selected for my mother's needs and desires. They were well-supervised by their manager, Lois, who was always there for me to answer questions, add hours or additional caregivers, offer advices, etc. It's either by email or with frequent visits to my mother's home.
September 17, 2013
I am a current client of this provider
Right at Home was the most helpful company I have ever worked with. My parents would not have been able to stay in their home in the last three years without the excellent care they received from Wendy and Anna. Even help that came in for one or two days was excellent and very caring. Thank you so much for all your help. I'll always recommend Right at Home!
About Right at Home Alameda County
Right at Home provides in-home caregiving services for thousands of families across the nation. We offer companionship and help with everyday tasks that have become challenging for an aging person. This may include things like meal preparation, laundry, housekeeping, hygiene and grooming. We also offer services for those with special care situations caused by numerous medical conditions such as Alzheimer's disease and other dementias. Call us to learn more about the specific services we provide.
Custom Care Plan
From the moment you call, we begin considering the specific needs of your loved one. We ask questions during the initial call or meeting to form a basic needs assessment. After discussing your particular situation, we will prepare an initial Custom Care Plan and then work with you to fine tune that Care Plan based on your loved one's specific needs. Once the plan is agreed upon, your local Right at Home team matches the right caregiver to implement the plan.
Caregiver Training and Care Supervision
Every Right at Home caregiver goes through an extensive interview process, including background checks. Once hired, caregivers are trained through Right at Home University to ensure that they're able to deliver the care set out in your loved one's Custom Care Plan. Before providing care, they're bonded and insured.
