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Right at Home Alameda County

20980 Redwood Rd , Castro Valley, CA 94546

(510) 822-7689

Verified Partner

4.67

(40 reviews)

Offers Home Care
Top rated on Caring.com

2022, 2023, 2024

View More

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Reviews of Right at Home Alameda County in Castro Valley, California

4.67

(40 reviews)

    Top rated on Caring.com

    2022, 2023, 2024

    View More

    Provider of Choice 2024Employer of Choice 2024
    Home Care Pulse Certified 2024

    Vodhen F

    5

    May 8, 2024

    I am a current client of this provider

    The agency helps me by providing me with companionship. I like the services provided by the agency.

    JOT B

    5

    March 7, 2024

    I am a current client of this provider

    The services is very helpful for me. They person they sent me is an excellent lady. She is very professional lady.

    James D_50

    5

    February 7, 2024

    I am a current client of this provider

    The caretaker even looks after me a bit too, and I'm not the one that is receiving services. They are available all the time. They check on us, and I like the caretakers we've had.

    George C_20

    4

    January 10, 2024

    I am a current client of this provider

    It really helps with my daily life. I think that this is a company worth looking at.

    Rodney"Gordy" F

    4

    December 6, 2023

    I am a current client of this provider

    We have care about three days a week because of the cost. I like the relationship with the company.

    Elsbeth C

    5

    September 8, 2023

    I am a current client of this provider

    It's helpful because when it doesn't all fall on one person, she gets a better quality of life. They are very helpful.

    Robin S_16

    5

    August 14, 2023

    I am a current client of this provider

    The agency has helped me out a few times whenever they have really helped me out at that moment, and generally, they try and get me someone I need. I love Angelica, she is always helpful on the phone. They have also helped me out in a bind a couple of times which is awesome.

    THOMAS M_2

    5

    August 10, 2023

    I am a current client of this provider

    He helps me around the house. Everything he does is perfect. Alec is really good. I have no problems with him at all. He is always on time.

    Stephania W

    4

    May 18, 2023

    I am a current client of this provider

    When they do come, it's been good. They do a lot of cleaning and cooking, which helps me because I cannot walk right now. More available workers, it has been a hard time these last few weeks. I've no regular people and it's been two weeks since I have anyone.

    Lucy P_1

    5

    May 5, 2023

    I am a current client of this provider

    I like that they work with you. I like that they have good care.

    Ken G_9

    5

    April 11, 2023

    I am a current client of this provider

    I like that they have never let me down at all. I could not possibly recommend anyone else, and all my experiences have been positive. This is great service and quality of service.

    Arlene H_2

    5

    April 11, 2023

    I am a current client of this provider

    Life has been easier because they get me together in the morning. The people at Right at Home know what I want and like, so that is helpful for me.

    Raymond D_6

    5

    February 3, 2023

    I am a current client of this provider

    The services have helped him the most by doing the things that he can't do anymore. I work when he has the services. The services provide people, have flexible schedules, and are good with communication.

    Anonymous_6665

    5

    November 8, 2022

    I am a current client of this provider

    The caregiver is clean and effective. I like the people that work there.

    Robert & Eileen R

    5

    September 9, 2022

    I am a current client of this provider

    Both my husband and daughter are bedridden. They help them with morning and evening care. I like the fact that I am always able to get in touch with them. They will take time to listen if I have extra things that I am asking about.

    Stan L_3

    5

    August 3, 2022

    I am a current client of this provider

    I feel comfortable with my caregivers because they do everything for me. The caregivers that they picked are nice.

    Lawrence M_8

    3

    April 11, 2022

    I am a past client of this provider

    She helped me out on my cellphone and the computer. She dusted for me. We hit it off at first but then she said I was running her down. They could have had a better healthcare individual.

    Rose F

    4

    February 3, 2022

    I am a current client of this provider

    They let me keep the people I am used to. I keep the same people coming into my home.

    CARL D

    5

    December 6, 2021

    I am a current client of this provider

    Armando is just a good Christian. He's always on time. Our original guy transferred over to this company and he's with my father, who's comfortable with that caregiver.

    Jackie M_11

    5

    July 12, 2021

    I am a current client of this provider

    I don't have them on a daily basis, only every other week, and it's been very helpful. I like the caregiver they send me.

    Laura S_14

    5

    June 14, 2021

    I am a current client of this provider

    I do not have to worry about my caregivers, they are dependable. People I get are very nice and dependable.

    Verne S_1

    5

    May 11, 2021

    I am a current client of this provider

    I wasn't able to get around when I first started. I'm doing much better and it's been very beneficial to me. I would recommend them because their services are very thorough and they have lots of tender loving care.

    Robert A_22

    5

    February 5, 2021

    I am a past client of this provider

    They were only with him a couple of days, but they were just here, even though he was unresponsive. They were willing and able to work with me. The couple of staff that we got to have here are really sweet and kind.

    Dirk S_2

    4

    January 9, 2021

    I am a past client of this provider

    We called them in too soon. I have used them before with my mother and they are reliable and provide quality care.

    Georgia D_2

    5

    December 9, 2020

    I am a past client of this provider

    I could get out of the house. It was easy access and they came right away.

    Anonymous_3476

    4

    March 10, 2020

    I am a current client of this provider

    She is willing to learn and work and has common sense compared to the other caregivers I had before. In the first two weeks of the transition I had six different caregivers.

    Robert W_14

    1

    February 11, 2020

    I am a past client of this provider

    One of the caregivers was good the others were terrible. The personnel that they sent pretty much weren't trained and worthless.

    Provider Response

    Thank you for taking the time to leave your thoughts. We take all feedback seriously and always welcome constructive criticism to inform us on how we can provide better service. We regret that your experience did not match up to the standards we consistently provide to our clients and their families. Thank you again for taking the time to share your comment.

    Rita L

    4

    January 16, 2020

    I am a current client of this provider

    It is quite impactful. They, the office staff, are quite able to communicate. If they had more people, it would be better. They have a cancellation of my caregivers quite often, and they do not have anyone to fill-in for them.

    Bill & Hazel J

    5

    November 12, 2019

    I am a current client of this provider

    She helps the most by being here to help them with anything that they need. She goes beyond the call of duty for them. They are great! I like that the caregiver is here for us. They are a perfect caregiver.

    H. Joan L_1

    5

    October 14, 2019

    I am a current client of this provider

    The most important thing is they make sure I take my medications, they help me with drying and adding lotion after my shower, and they put on my socks and shoes. They purchase some of my needs with grocery shopping, and they make sure I have enough pads and supplies because I am incontinent. I use them also to carry things up to the road for the garbage man. They are very caring, they keep in touch, and they are very aware of the scheduling problems that some folks have. I find them very independent but very caring about their customers.

    Mary B_76

    5

    September 5, 2019

    I am a past client of this provider

    My wife and the one caregiver that was here everyday became like sisters. They were great. They had tender care.

    N Carter

    5

    March 21, 2019

    I am a current client of this provider

    Looking for care for a parent in need can be overwhelming and heartbreaking. The team at Right At Home is made up of caring professionals who provided us support and guidance during this challenging time. From the initial phone conversation, to the in-home evaluation, to the several staff members who have assisted my mother over the past year, to the management team who coordinates, our family has been pleased, relieved, and impressed with the level of professionalism and caring that have been given to all of us. My mother, in particular, feels tremendous gratitude for the help she has been given to attend to her basic needs as well as the company her caregivers provide. Safety, respect, and kindness are obviously core values of this team. We feel so very lucky to have found Right at Home and would recommend them without reservation.

    Lisachrist

    5

    January 4, 2018

    I am a past client of this provider

    My husband and I were so lost when trying to find help for his aging aunt who was hospitalized then put into a convalescent home. We wanted to bring our aunt home but needed help. From that very moment we were turned on to Right at Home and we had a representative meet us at the Convalescent home and walk us through everything and bring our aunt home with the care of Right at Home. I cannot say enough nice things about Right at Home. They are all very caring and accommodating. They never tired of working with several schedules to see what worked best for our needs. Every Caregiver that we had was so caring and loving to our loved one and us. I would recommend Right at Home to anyone!!

    Tammy Heard

    5

    October 22, 2015

    I am a past client of this provider

    My husband was losing mobility and could not be left at home alone. Right at Home provided fun and compassionate people to provide meals, assistance and company to him. Sylvia even brought his favorite music.

    Fred Allanson

    5

    September 30, 2015

    I am a current client of this provider

    Excellent care by Right at Home caregivers. Thank you!

    Terry Sullivan Russell

    5

    September 30, 2015

    I am a current client of this provider

    The caregivers with Right at Home provided my mother with the support, safety and TLC that allowed her to stay at home with my father until his death. The caregivers were patient and responsive to mom's particular needs. They provided comfort and a sense of security that gave her freedom to do what she could and help with tasks that have become difficult for her.

    aoguntua

    5

    December 8, 2014

    I am a current client of this provider

    I am rating Right at Home@ Alameda County an A+ for customer service, customer support, excellent care programs, fast response to care needs of clients. I can depend on them to provide the best, quality, round-the-clock service for me.

    kaanfo

    5

    December 7, 2014

    I am a current client of this provider

    After my mother’s debilitating stoke seven years ago, we contacted Right at Home for help. They have provided excellent care allowing her to remain in her home. Their experienced staff is always available to answer questions giving our family peace of mind knowing that Mom is being well cared for.

    Teddi1

    5

    September 18, 2013

    I am a current client of this provider

    Caregivers were carefully selected for my mother's needs and desires. They were well-supervised by their manager, Lois, who was always there for me to answer questions, add hours or additional caregivers, offer advices, etc. It's either by email or with frequent visits to my mother's home.

    Mary75735850

    5

    September 18, 2013

    I am a current client of this provider

    Right at Home was the most helpful company I have ever worked with. My parents would not have been able to stay in their home in the last three years without the excellent care they received from Wendy and Anna. Even help that came in for one or two days was excellent and very caring. Thank you so much for all your help. I'll always recommend Right at Home!

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    Services and Amenities of Right at Home Alameda County in Castro Valley, California

    Agency Type

    • Full Service Agency

    Range of services

    • Companion Care
    • Personal Care Assistants

    Types of care

    • Doctor Visit Companionship
    • Light Housekeeping
    • Transfer Assistance

    About Right at Home Alameda County in Castro Valley, California

    Right at Home provides personalized in-home care and support for seniors and adults with disabilities. Our caregivers are trained to help with everyday tasks that have become challenging. This may include meal preparation, laundry, light housekeeping, personal hygiene, medication reminders, mobility assistance, transportation and other tasks. We offer services for those with special care situations such as Alzheimer's disease, Parkinson’s disease and other dementias; diabetes; stroke recovery; and hospice care. Whether you are looking for a few hours a week or immediate, 24-hour care, we are here to help. Call us today to learn more about the services we can provide you or a loved one.

    Custom Care Plan

    We know everyone’s needs are different, so we create custom, client-centered care plans based on our unique five-step approach to care. We take time to get to know you by discussing your health history, physical and cognitive abilities, daily routines, and personal lifestyle and preferences. This conversation is important to us because we want to help you determine the level and types of care you need and match you with the best caregiver to help you continue to live successfully at home, or wherever you call home.

    Caregiver Training and Care Supervision

    When you choose Right at Home, you can rest assured that our caregivers will deliver the care you or your loved one needs. Every caregiver goes through an extensive interview process, including background checks. We provide initial caregiver training through our Right at Home University before they can provide care, and we provide ongoing training to support best care practices. All of our caregivers are employed by Right at Home and are bonded and insured.

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    The material on this site is for informational purposes only and is not a substitute for legal, financial, professional, or medical advice or diagnosis or treatment. By using our website, you agree to the Terms of Use and Privacy Policy

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