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Featured Review
Robbie S
4
|
May 7, 2025
It gives me something to look forward to once a week and grounds me. I would recommend it and am more or less pleased with them making me comfortable, and I like the caregiver that I am with, she is very knowledgeable.
Reviews of Right at Home Alameda County in Castro Valley, California
Robbie S
4
|
May 7, 2025
It gives me something to look forward to once a week and grounds me. I would recommend it and am more or less pleased with them making me comfortable, and I like the caregiver that I am with, she is very knowledgeable.
Provider Response
FERNANDO D
5
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February 7, 2025
Their help is beyond great. I like the people that work with us are like family now.
Provider Response
Judy G_23
4
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December 6, 2024
The provider helped me the most by playing with the cats and cleaned their litter boxes. The agency found me someone quickly enough.
Provider Response
Rodney"Gordy" F
4
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October 7, 2024
The basic care is most helpful. They let me use the caregiver that I had used with previous agencies.
Provider Response
Elsbeth C
4
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September 9, 2024
If we didn't have them, it would be much harder. I do appreciate them. It helps her, me, and my brother. It's excellent, but we love taking care of her ourselves. They make a big difference in one's life to have help, and caring people. The agency has been kind, and thoughtful, and I can ask them questions. In other agencies they tend to look at the person as only a patient, they see them as a whole person.
Provider Response
Gwenn W
5
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August 7, 2024
They are nice to us and willing to learn the physical therapy portion of her care. I like how they are proactive with the scheduling.
Provider Response
George C_20
4
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July 10, 2024
It makes a lot less work for me and regularity for him. I have tried other agencies but so far, I have been satisfied with the care.
Provider Response
Vodhen F
5
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May 8, 2024
The agency helps me by providing me with companionship. I like the services provided by the agency.
Provider Response
Robin S_16
5
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August 14, 2023
The agency has helped me out a few times whenever they have really helped me out at that moment, and generally, they try and get me someone I need. I love Angelica, she is always helpful on the phone. They have also helped me out in a bind a couple of times which is awesome.
Provider Response
THOMAS M_2
5
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August 10, 2023
He helps me around the house. Everything he does is perfect. Alec is really good. I have no problems with him at all. He is always on time.
Provider Response
Stephania W
4
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May 18, 2023
When they do come, it's been good. They do a lot of cleaning and cooking, which helps me because I cannot walk right now. More available workers, it has been a hard time these last few weeks. I've no regular people and it's been two weeks since I have anyone.
Provider Response
Lucy P_1
5
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May 5, 2023
I like that they work with you. I like that they have good care.
Provider Response
Ken G_9
5
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April 11, 2023
I like that they have never let me down at all. I could not possibly recommend anyone else, and all my experiences have been positive. This is great service and quality of service.
Provider Response
Arlene H_2
5
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April 11, 2023
Life has been easier because they get me together in the morning. The people at Right at Home know what I want and like, so that is helpful for me.
Provider Response
Raymond D_6
5
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February 3, 2023
The services have helped him the most by doing the things that he can't do anymore. I work when he has the services. The services provide people, have flexible schedules, and are good with communication.
Provider Response
Anonymous_6665
5
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November 8, 2022
The caregiver is clean and effective. I like the people that work there.
Provider Response
Robert & Eileen R
5
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September 9, 2022
Both my husband and daughter are bedridden. They help them with morning and evening care. I like the fact that I am always able to get in touch with them. They will take time to listen if I have extra things that I am asking about.
Provider Response
Stan L_3
5
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August 3, 2022
I feel comfortable with my caregivers because they do everything for me. The caregivers that they picked are nice.
Provider Response
Lawrence M_8
3
|
April 11, 2022
She helped me out on my cellphone and the computer. She dusted for me. We hit it off at first but then she said I was running her down. They could have had a better healthcare individual.
Provider Response
Rose F
4
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February 3, 2022
They let me keep the people I am used to. I keep the same people coming into my home.
Provider Response
CARL D
5
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December 6, 2021
Armando is just a good Christian. He's always on time. Our original guy transferred over to this company and he's with my father, who's comfortable with that caregiver.
Provider Response
Jackie M_11
5
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July 12, 2021
I don't have them on a daily basis, only every other week, and it's been very helpful. I like the caregiver they send me.
Provider Response
Laura S_14
5
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June 14, 2021
I do not have to worry about my caregivers, they are dependable. People I get are very nice and dependable.
Provider Response
Verne S_1
5
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May 11, 2021
I wasn't able to get around when I first started. I'm doing much better and it's been very beneficial to me. I would recommend them because their services are very thorough and they have lots of tender loving care.
Provider Response
Robert A_22
5
|
February 5, 2021
They were only with him a couple of days, but they were just here, even though he was unresponsive. They were willing and able to work with me. The couple of staff that we got to have here are really sweet and kind.
Provider Response
Dirk S_2
4
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January 9, 2021
We called them in too soon. I have used them before with my mother and they are reliable and provide quality care.
Provider Response
Georgia D_2
5
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December 9, 2020
I could get out of the house. It was easy access and they came right away.
Provider Response
Anonymous_3476
4
|
March 10, 2020
She is willing to learn and work and has common sense compared to the other caregivers I had before. In the first two weeks of the transition I had six different caregivers.
Provider Response
Robert W_14
1
|
February 11, 2020
One of the caregivers was good the others were terrible. The personnel that they sent pretty much weren't trained and worthless.
Provider Response
Rita L
4
|
January 16, 2020
It is quite impactful. They, the office staff, are quite able to communicate. If they had more people, it would be better. They have a cancellation of my caregivers quite often, and they do not have anyone to fill-in for them.
Provider Response
Bill & Hazel J
5
|
November 12, 2019
She helps the most by being here to help them with anything that they need. She goes beyond the call of duty for them. They are great! I like that the caregiver is here for us. They are a perfect caregiver.
Provider Response
H. Joan L_1
5
|
October 14, 2019
The most important thing is they make sure I take my medications, they help me with drying and adding lotion after my shower, and they put on my socks and shoes. They purchase some of my needs with grocery shopping, and they make sure I have enough pads and supplies because I am incontinent. I use them also to carry things up to the road for the garbage man. They are very caring, they keep in touch, and they are very aware of the scheduling problems that some folks have. I find them very independent but very caring about their customers.
Provider Response
Mary B_76
5
|
September 5, 2019
My wife and the one caregiver that was here everyday became like sisters. They were great. They had tender care.
Provider Response
N Carter
5
|
March 21, 2019
Looking for care for a parent in need can be overwhelming and heartbreaking. The team at Right At Home is made up of caring professionals who provided us support and guidance during this challenging time. From the initial phone conversation, to the in-home evaluation, to the several staff members who have assisted my mother over the past year, to the management team who coordinates, our family has been pleased, relieved, and impressed with the level of professionalism and caring that have been given to all of us. My mother, in particular, feels tremendous gratitude for the help she has been given to attend to her basic needs as well as the company her caregivers provide. Safety, respect, and kindness are obviously core values of this team. We feel so very lucky to have found Right at Home and would recommend them without reservation.
Provider Response
Lisachrist
5
|
January 4, 2018
My husband and I were so lost when trying to find help for his aging aunt who was hospitalized then put into a convalescent home. We wanted to bring our aunt home but needed help. From that very moment we were turned on to Right at Home and we had a representative meet us at the Convalescent home and walk us through everything and bring our aunt home with the care of Right at Home. I cannot say enough nice things about Right at Home. They are all very caring and accommodating. They never tired of working with several schedules to see what worked best for our needs. Every Caregiver that we had was so caring and loving to our loved one and us. I would recommend Right at Home to anyone!!
Provider Response
Tammy Heard
5
|
October 22, 2015
My husband was losing mobility and could not be left at home alone. Right at Home provided fun and compassionate people to provide meals, assistance and company to him. Sylvia even brought his favorite music.
Provider Response
Fred Allanson
5
|
September 30, 2015
Excellent care by Right at Home caregivers. Thank you!
Provider Response
Terry Sullivan Russell
5
|
September 30, 2015
The caregivers with Right at Home provided my mother with the support, safety and TLC that allowed her to stay at home with my father until his death. The caregivers were patient and responsive to mom's particular needs. They provided comfort and a sense of security that gave her freedom to do what she could and help with tasks that have become difficult for her.
Provider Response
aoguntua
5
|
December 8, 2014
I am rating Right at Home@ Alameda County an A+ for customer service, customer support, excellent care programs, fast response to care needs of clients. I can depend on them to provide the best, quality, round-the-clock service for me.
Provider Response
kaanfo
5
|
December 7, 2014
After my mother’s debilitating stoke seven years ago, we contacted Right at Home for help. They have provided excellent care allowing her to remain in her home. Their experienced staff is always available to answer questions giving our family peace of mind knowing that Mom is being well cared for.
Provider Response
Teddi1
5
|
September 18, 2013
Caregivers were carefully selected for my mother's needs and desires. They were well-supervised by their manager, Lois, who was always there for me to answer questions, add hours or additional caregivers, offer advices, etc. It's either by email or with frequent visits to my mother's home.
Provider Response
Mary75735850
5
|
September 18, 2013
Right at Home was the most helpful company I have ever worked with. My parents would not have been able to stay in their home in the last three years without the excellent care they received from Wendy and Anna. Even help that came in for one or two days was excellent and very caring. Thank you so much for all your help. I'll always recommend Right at Home!
Provider Response
What you can do with Caring
Services and Amenities of Right at Home Alameda County in Castro Valley, California
Ambulatory Assistance & Accessibility
- Transfer Assistance
- Mobility & Wheelchair Assistance
Fitness & Wellness Programs
- Fitness Opportunities
Licensing & Inspections
- Background Checks
- Staff Drug Screening
Bonds & Insurance
- Is Bonded and Insured
Health Services
- Companion Care
Staff Training & Qualifications
- Staff Driving Record Check
- Reference Checks
Companionship & Escort Assistance
- Companionship Services
Personal Care
- Bathing Assistance
- Toileting Assistance
- Dressing Assistance
- Personal Care Assistants
Transportation & Shopping
- Transportation Services for General Shopping
About Right at Home Alameda County in Castro Valley, California
Right at Home provides personalized in-home care and support for seniors and adults with disabilities. Our caregivers are trained to help with everyday tasks that have become challenging. This may include meal preparation, laundry, light housekeeping, personal hygiene, medication reminders, mobility assistance, transportation and other tasks. We offer services for those with special care situations such as Alzheimer's disease, Parkinson’s disease and other dementias; diabetes; stroke recovery; and hospice care. Whether you are looking for a few hours a week or immediate, 24-hour care, we are here to help. Call us today to learn more about the services we can provide you or a loved one.Custom Care PlanWe know everyone’s needs are different, so we create custom, client-centered care plans based on our unique five-step approach to care. We take time to get to know you by discussing your health history, physical and cognitive abilities, daily routines, and personal lifestyle and preferences. This conversation is important to us because we want to help you determine the level and types of care you need and match you with the best caregiver to help you continue to live successfully at home, or wherever you call home.Caregiver Training and Care Supervision When you choose Right at Home, you can rest assured that our caregivers will deliver the care you or your loved one needs. Every caregiver goes through an extensive interview process, including background checks. We provide initial caregiver training through our Right at Home University before they can provide care, and we provide ongoing training to support best care practices. All of our caregivers are employed by Right at Home and are bonded and insured.
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