Home Instead - Fort Smith, AR

Offers Home Care

22 Reviews
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Home Instead - Fort Smith, AR (800) 973-1841

Reviews of Home Instead - Fort Smith, AR

22 Reviews Write a review

Home Care Reviews for Home Instead - Fort Smith, AR

December 12, 2016

By JandCH


Our mother has been using another provider for her services since she enrolled approximately two years ago. She (and us) have been very unhappy with the caregivers that she has had. We tried a couple of different aids and we were very unsatisfied. Today, we decided to look at other providers. We spoke and met with Cassie and she was of so much assistance at the moment of our first conversation. She personally met with us us and mom on the same day. We are pleased with her knowledge and compassion. The quick response was very much not expected.. Her knowledge of the care of the elderly and the compassion that she expressed was exactly what we needed. We and our mother look forward to working with Home Instead, They seem to really care.

May 06, 2015

By Catcrazy1

I am a current client of this provider

I'm happy with Home Instead Senior Care, and everything is doing great. They are very professional and know what they're doing. The aide does personal care, adult companion, and light housekeeping. We've been using them for two months now.

February 20, 2015

By vickyk

I am a current client of this provider

When I needed someone to help with my Mother a Home Instead representative came to her home, explained the type of care, housework and pricing. We signed up that day! Mom was paired up with a wonderful caregiver who takes great care of her. If we need to make any change in her schedule, Home Instead works with us. Home is happy to be in her own home, thanks to Home Instead. Vickyk

February 18, 2015

By Phyllis Long

I interviewed this provider

I dreaded starting the process of getting in-home help for my mom who had developed dementia. But, when I made that first phone call to Home Instead, I was impressed with their professionalism and genuine concern for what our family was facing. They immediately scheduled a visit to help us complete paperwork, learn our needs and concerns, and to get to know my mom. They asked about her hobbies and interests, career, and social life. This level of professionalism and service was evident in our caregiver as well. I can’t begin to say enough good things about her, but more importantly, my mom loves her and asks about her on the days when she isn’t scheduled to be here. Home Instead has provided a peace of mind for our family that I can’t explain.

February 17, 2015

By Cathy Von Hatten

I am a current client of this provider

We began using Home Instead several years ago. Initially we needed help with my Mother who has dementia. When my father developed a physical problem, Home Instead provided additional care but we experienced some helpers that didn't work out as well as we hoped. (Maybe our expectations were not realistic.) My Mother has since been placed in an assisted living facility and Home Instead has provided care for my Father since last summer. The woman who goes to his house is just perfect for his personality and needs. Her housekeeping frees him to exercise inside and outside. My Father has been able to recover most of his strength in the last 6 months. She prepares meals specifically for his diet and he has also gained the weight he had previously lost. She also drives him to the grocery store, pharmacy and other places so we don't have to worry about safety. She writes notes or calls when she has concerns so that we don't have to check on him every day. We are thrilled with Home Instead!

April 23, 2014

By Monica7


5 star rating all the way! I was prepared w/ the Caring .com list of 'questions to ask' form in front of me, but it was not necessary. Cassie, who I first spoke to on the phone answered everything on the list w/out me having to inquire. Very professional. I am completely happy with the whole process of signing up. I feel very secure of the screening and follow up processes, plus they are bonded and insured. My sister had her first day of a caregiver in her home and I could not be more pleased. The quality of work was remarkable. Jessica is a very kind, loving, and professional person. I feel completely confident in her abilities to care for my sister. I really could not be more delighted w/ her service. Plus Cassie was there to make sure all parties were clear on what duties were needed and satisfied. I interviewed all available agencies in our area and no one came near to the level of quality and professionalism as the Home Instead Program. I can now feel secure that my sister is in safe and qualified hands w/ her caregivers. This feeling is priceless.

December 06, 2013

By Hollis1

I am a current client of this provider

Exceptional people and have made my life easier.

October 30, 2013

By George44

I am a current client of this provider

They're very helpful getting into what I need. They call me and make sure I have everything. They are doing a fantastic job. I'm very, very satisfied.

October 30, 2013

By Linda78276350

I am a current client of this provider

The company is a very good, nice and reliable help to me.

October 18, 2013

By Jan&Sam

I am a current client of this provider

We get the best services and cooperation from Home Instead. Our individual caregiver, Glenn, is an excellent representation.

October 18, 2013

By Eva6

I am a current client of this provider

I am very pleased with the Home Instead Senior Care program. My caregiver really helps me a lot and the Home Instead office will try to get anything I need.

September 17, 2013

By Jean24

I am a current client of this provider

I wish they would lower their price but I'm happy with their service.

September 17, 2013

By Charles24

I am a current client of this provider

This organization is the best.

September 17, 2013

By Wanda7

I am a current client of this provider

All the people that come and help me, they are great. I have nothing bad to say. I think they are all a 10 star. Thanks for all you have done. May God richly bless you.
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About Home Instead - Fort Smith, AR in Fort Smith, Arkansas

Founded more than 25 years ago in Omaha, Nebraska, Home Instead provides individualized, compassionate care to aging adults with the goal of helping them live independently for as long as possible. The company has more than 1,200 locations worldwide and employs more than 100,000 Care Professionals. Its team is trained to provide attentive, professional care, including companionship, personal care, medication reminders, transportation, meal prep, and housekeeping assistance.

Home Instead Care Pros who specialize in dementia care for seniors living with conditions such as Alzheimer’s or Parkinson’s disease. When a client’s condition begins to decline, Home Instead Care Pros can offer compassionate end-of-life support.

Families working with Home Instead are consistently happy with this agency’s service. Many agree that the Care Pros provide pleasant, responsive care and go the extra mile to ensure that Clients feel safe, secure, and independent.

What You Need to Know About Home Instead

  • Founded in 1994 in Omaha, Nebraska
  • More than 1,000 locations in over 10 countries around the world
  • Offers in-home personal care, nursing care, dementia care and companionship for seniors
  • Home Instead is known for its kind, well-trained Care Pros and individualized care plans
  • Provides a la carte services including meal preparation and transportation who seniors who don’t require comprehensive in-home support
  • Uses technology to keep clients connected with Care Pros and loved ones and to promote in-home safety
  • What Home Care Services Does Home Instead Provide?

    Personal Care Services

    With a dedication to preserving the dignity and independence of clients, Home Instead’s Care Pros provide personal care services that include:

  • Help with mobility, including standing, grooming, walking, and getting in and out of bed
  • Medication reminders
  • Assistance with activities of daily living (ADLs), including bathing, dressing, and toileting
  • Grocery shopping and assistance with other errands
  • Light to moderate housekeeping assistance, including laundry
  • Transportation to and from appointments or visits with loved ones
  • Regular companionship
  • Personalized care plans are provided for every client. These plans include detailed information about the client’s condition and needs, as well as an outline of the services that are to be provided to the client.

    In some cases, personal care services may be combined with other services, including dementia or nursing care, depending on the clients’ health.

    Alzheimer’s and Dementia Care

    Home Instead employs experienced, trained Care Pros who are able to provide person- focused dementia care for seniors who are living with Alzheimer’s disease, Parkinson’s disease, or other forms of dementia. These Care Pros offer personal care services, along with the following:

  • Assistance in establishing a stable daily routine
  • Meal preparation
  • Positive reinforcement
  • Assistance with social skills
  • Transportation to and from appointments, errands, and visits with loved ones
  • Care Pros in this role take time to understand clients’ life histories and to focus on the person they were before dementia. Just as with the company’s personal care services, each dementia care client undergoes a comprehensive assessment and is assigned a care plan. This plan is reviewed regularly and adjusted to meet changing needs.

    Hospice Support

    When a senior is nearing the end of their life, hospice support can be there to ensure the comfort of them and their family members. Hospice support Care Pros can help with hygiene, medication administration, and basic housekeeping for seniors, as well as provide nutritious meals and supportive care for family members, enabling loved ones to spend as much time with seniors as possible as they approach their final days or hours.

    Meal Prep & Home Helper

    Home Instead offers basic housekeeping and meal preparation services for seniors who require a little extra help around the house. The company’s Meal Prep & Home Helper service can include assistance with tasks such as laundry, dusting, and vacuuming, as well as the preparation of nutritious meals that meet any dietary requirements set forth by clients’ healthcare providers.


    Home Instead provides safe transportation to and from clients’ destinations. Aging adults may use this service when they need help running errands such as grocery shopping or picking up a prescription, or when they’d simply like to spend the day shopping or visiting with friends. Transportation services from Home Instead can be arranged at predetermined drop-off and pick-up times, or Care Pros can accompany aging adults on errands and provide assistance and care throughout.


    Many aging adults face isolation and loneliness. This is especially true for those who’ve lost a spouse or who don’t have family close by. Home Instead Care Pros strive to build meaningful connections with clients. Companions visit seniors regularly on a schedule that works best for the client. These visits offer seniors a time to enjoy meaningful conversation while engaging in a game of cards, a puzzle, time outdoors, or other activities.

    What People Are Saying About Home Instead

    Clients and family members often speak highly of this agency’s dementia Care Pros and the attentive, compassionate care they provide to seniors. One family member provided a five- star review of the company, saying, “They have all been kind, caring, and attentive to my mom’s ever-changing needs that go along with her dementia. They have been with us and for us every step of the way. I would recommend them to anyone.”

    Other clients point to the meaningful relationships they’ve formed with Care Pros. One client said, “The lady who comes and helps me is wonderful. We get along really well and she is really nice. we also have a lot of fun together,” while another client’s family member provided a raving review of Home Instead, saying, “It was wonderful dealing with the staff. Charlene was extremely helpful and very accommodating to our needs and schedule. She worked very long and hard to make sure that everything was in order and everything would run very smoothly. She is still in contact with us and helping us in any way she can.”

    How Much Does Home Instead Charge for Home Care?

    Home care costs vary based on several factors, including the type of services required, how often one needs assistance, and the timing of the services (i.e., overnight vs. daytime care). Where you live also has a significant impact on the cost of home care, as national chains scale their local prices to the cost of living in a given area.

    When planning for home care costs, keep in mind that the national average cost is about $26 per hour, though prices in your location may be higher or lower. You can contact a Family Advisor to learn more about home care costs and payment options in your area.

    Who Should Consider Home Instead?

    Home Instead’s Care Pros are dedicated to preserving the dignity and independence of aging adults who need help managing daily tasks. This company is an excellent care option for those in need of services such as:

    Personal care: Seniors who need help with ADLs, including medication management, grooming, and mobility, can benefit from the help of Home Instead’s Care Pros.

    Dementia care: Home Instead Care Pros can provide specialized care for seniors who are living with Alzheimer’s disease or other forms of dementia. Care Pros have been specially trained to provide personal care and enhanced services that increase the quality of life for these seniors.

    Companionship: Care Pros are dedicated to helping seniors fend off loneliness by building meaningful, fun relationships through their companionship services.

    Hospice care: When seniors are nearing the end of their life, Home Instead’s Care Pros can provide support to ensure the comfort of seniors and their family members.

    How to Get Started with Home Instead

    Contact a Family Advisor for more information about Home Instead’s offerings in your area and to connect with a local home care provider. Our knowledgeable Family Advisors can provide one-on-one guidance to help you find the best home care service for your needs and budget, all at no cost to you. No matter where you are in the process of choosing a home care provider, a Family Advisor can help.

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    Services and Amenities of Home Instead - Fort Smith, AR in Fort Smith, Arkansas

    Agency Type

    • Full Service Agency
    • Agency Extra: Each Home Instead Franchise Office Is Independently Owned And Operated.

    Range of services

    • Companion Care
    • Range Of Services Extra: Hospice Support, Alzheimer's And Other Dementias Care, Chronic Conditions

    Types of care

    • Transportation: Yes
    • Doctor Visit Companionship
    • Light Housekeeping
    • Transfer Assistance
    • Dressing And Grooming
    • Bathing And Toileting
    • Exercise
    • Walking Wheelchair Assistance
    • Memory Care
    • Companionship
    • Meal Preparation
    • Errand And Grocery Assistance


    • In Person Interviews
    • Reference Checks
    • Driving Record Check
    • Residency Confirmation
    • Drug Screening


    • Continual Training

    Training Areas

    • Family Communication
    • Transition Issues
    • Memory Care Training
    • Training Areas Extra: The Aging Process, Building Relationships, Alzheimer's Or Other Dementias Care

    Payment details

    • Payroll Provided For Caregivers


    • Bonded And Insured
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    Home Instead - Fort Smith, AR

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