Home Instead - Fort Smith, AR

Offers Home Care

22 Reviews
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Home Instead - Fort Smith, AR (866) 936-1978

Reviews of Home Instead - Fort Smith, AR

22 Reviews Write a review

Home Care Reviews for Home Instead - Fort Smith, AR

December 12, 2016

By JandCH


Our mother has been using another provider for her services since she enrolled approximately two years ago. She (and us) have been very unhappy with the caregivers that she has had. We tried a couple of different aids and we were very unsatisfied. Today, we decided to look at other providers. We spoke and met with Cassie and she was of so much assistance at the moment of our first conversation. She personally met with us us and mom on the same day. We are pleased with her knowledge and compassion. The quick response was very much not expected.. Her knowledge of the care of the elderly and the compassion that she expressed was exactly what we needed. We and our mother look forward to working with Home Instead, They seem to really care.

May 06, 2015

By Catcrazy1

I am a current client of this provider

I'm happy with Home Instead Senior Care, and everything is doing great. They are very professional and know what they're doing. The aide does personal care, adult companion, and light housekeeping. We've been using them for two months now.

February 20, 2015

By vickyk

I am a current client of this provider

When I needed someone to help with my Mother a Home Instead representative came to her home, explained the type of care, housework and pricing. We signed up that day! Mom was paired up with a wonderful caregiver who takes great care of her. If we need to make any change in her schedule, Home Instead works with us. Home is happy to be in her own home, thanks to Home Instead. Vickyk

February 18, 2015

By Phyllis Long

I interviewed this provider

I dreaded starting the process of getting in-home help for my mom who had developed dementia. But, when I made that first phone call to Home Instead, I was impressed with their professionalism and genuine concern for what our family was facing. They immediately scheduled a visit to help us complete paperwork, learn our needs and concerns, and to get to know my mom. They asked about her hobbies and interests, career, and social life. This level of professionalism and service was evident in our caregiver as well. I can’t begin to say enough good things about her, but more importantly, my mom loves her and asks about her on the days when she isn’t scheduled to be here. Home Instead has provided a peace of mind for our family that I can’t explain.

February 17, 2015

By Cathy Von Hatten

I am a current client of this provider

We began using Home Instead several years ago. Initially we needed help with my Mother who has dementia. When my father developed a physical problem, Home Instead provided additional care but we experienced some helpers that didn't work out as well as we hoped. (Maybe our expectations were not realistic.) My Mother has since been placed in an assisted living facility and Home Instead has provided care for my Father since last summer. The woman who goes to his house is just perfect for his personality and needs. Her housekeeping frees him to exercise inside and outside. My Father has been able to recover most of his strength in the last 6 months. She prepares meals specifically for his diet and he has also gained the weight he had previously lost. She also drives him to the grocery store, pharmacy and other places so we don't have to worry about safety. She writes notes or calls when she has concerns so that we don't have to check on him every day. We are thrilled with Home Instead!

April 23, 2014

By Monica7


5 star rating all the way! I was prepared w/ the Caring .com list of 'questions to ask' form in front of me, but it was not necessary. Cassie, who I first spoke to on the phone answered everything on the list w/out me having to inquire. Very professional. I am completely happy with the whole process of signing up. I feel very secure of the screening and follow up processes, plus they are bonded and insured. My sister had her first day of a caregiver in her home and I could not be more pleased. The quality of work was remarkable. Jessica is a very kind, loving, and professional person. I feel completely confident in her abilities to care for my sister. I really could not be more delighted w/ her service. Plus Cassie was there to make sure all parties were clear on what duties were needed and satisfied. I interviewed all available agencies in our area and no one came near to the level of quality and professionalism as the Home Instead Program. I can now feel secure that my sister is in safe and qualified hands w/ her caregivers. This feeling is priceless.

December 06, 2013

By Hollis1

I am a current client of this provider

Exceptional people and have made my life easier.

October 30, 2013

By George44

I am a current client of this provider

They're very helpful getting into what I need. They call me and make sure I have everything. They are doing a fantastic job. I'm very, very satisfied.

October 30, 2013

By Linda78276350

I am a current client of this provider

The company is a very good, nice and reliable help to me.

October 18, 2013

By Jan&Sam

I am a current client of this provider

We get the best services and cooperation from Home Instead. Our individual caregiver, Glenn, is an excellent representation.

October 18, 2013

By Eva6

I am a current client of this provider

I am very pleased with the Home Instead Senior Care program. My caregiver really helps me a lot and the Home Instead office will try to get anything I need.

September 17, 2013

By Jean24

I am a current client of this provider

I wish they would lower their price but I'm happy with their service.

September 17, 2013

By Charles24

I am a current client of this provider

This organization is the best.

September 17, 2013

By Wanda7

I am a current client of this provider

All the people that come and help me, they are great. I have nothing bad to say. I think they are all a 10 star. Thanks for all you have done. May God richly bless you.
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About Home Instead - Fort Smith, AR


Home Instead Senior Care is a non-medical provider of personal care, companionship, meal preparation, light housekeeping, medication reminders, errands, incidental transportation and even Alzheimer's and dementia care. Our CAREGivers encourage, assist, and stimulate our clients in a variety of activities that improve their quality of life and help them maintain their independence. All of these services allow a senior to stay HOME INSTEAD for a longer period of time.

Home Instead Senior Care - Caregiver Skills

Safety training on home safety, avoiding injury and falls, preventing strain and pain, safety in the kitchen, cautious cleaning, safe driving, outdoor safety hazards, and disease protection and prevention.

Basic training on emergency situations including stroke, falls and fractures and sudden illness, communication tips including communicating to those with dementia or Alzheimer's, activities for seniors to engage in, mealtime preparations, housekeeping tips, signs of abuse, and tips on reducing caregiver stress.

Advanced training on understanding senior illnesses and conditions, depression in seniors, caregiver stress, in-home exercise for older adults, making mealtime fun, communication tips with the senior, their family, and the caregiver's franchise office.

Activity training including reminiscing activities, modifying activities, activities in facilities, adapting activities for those with impairments, different types of engaging activities for older adults such as gardening, mind builders, and crafts and hobbies, and getting a senior involved in the community in places like senior centers, worship services, volunteering and errands.

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Services and Amenities of Home Instead - Fort Smith, AR

Agency Type

  • Full Service Agency
  • Agency Extra: Each Home Instead Senior Care Franchise Office Is Independently Owned And Operated.

Range of services

  • Companion Care
  • Range Of Services Extra: Hospice Support, Alzheimer's And Other Dementias Care, Chronic Conditions

Types of care

  • Transportation: Yes
  • Doctor Visit Companionship
  • Light Housekeeping
  • Transfer Assistance
  • Dressing And Grooming
  • Bathing And Toileting
  • Exercise
  • Walking Wheelchair Assistance
  • Memory Care
  • Companionship
  • Meal Preparation
  • Errand And Grocery Assistance


  • In Person Interviews
  • Reference Checks
  • Driving Record Check
  • Residency Confirmation
  • Drug Screening


  • Continual Training

Training Areas

  • Family Communication
  • Transition Issues
  • Memory Care Training
  • Training Areas Extra: The Aging Process, Building Relationships, Alzheimer's Or Other Dementias Care

Payment details

  • Payroll Provided For Caregivers


  • Bonded And Insured
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Home Instead - Fort Smith, AR

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