They come out to help me shower.
They are nice and friendly.
Total Care Connections
Offers Home Care
516 Reviews
Call
(800) 973-1841
Reviews of Total Care Connections
Home Care Reviews for Total Care Connections
February 25, 2021
I am a current client of this provider
February 24, 2021
I am a current client of this provider
The services helped me shower and get dressed.
The agency provided okay services for me. They were attentive and did what I needed. I can't think of what they could have done more.
February 23, 2021
I am a current client of this provider
They are able to help me inside the house and do a few of my household chores as well as get me to the doctor's office on time.
There's not much they could improve, but they could improve their training in caregiving.
February 23, 2021
I am a current client of this provider
They take away some of the worry for his health.
I would tell them that they have good nurses.
February 23, 2021
I am a current client of this provider
The caregiver takes my mom on walks. She will shower her and help around the house.
I believe that the caregivers could have more training.
February 22, 2021
I am a current client of this provider
She has not matched very well with many of the caregivers. We still have not have matched up a good consistent caregiver with her yet.
I already have recommended them to some friends. I really like the office staff.
February 22, 2021
I am a current client of this provider
The only issue we have is with the VA, the time can be a little confining. Because of the time constraints, some things cannot get done occasionally. They do schedule me the best they can with the hours they have.
I like that they are on time and efficient, the caregivers are really good.
February 22, 2021
I am a current client of this provider
They help me within my home, she helps me because I have no one here to assist.
Every caregiver I have gotten has been wonderful. I have only had a few different people come in.
February 19, 2021
I am a current client of this provider
The caregiver comes from 6-8 Wednesday through Sunday.
I already have recommended these services to many people.
February 16, 2021
I am a current client of this provider
It gives Sanford better protection have the services. It also gives me a break.
The caregivers that we have are great.
February 16, 2021
I am a current client of this provider
They are very helpful and am pretty satisfied with what they are doing so far.
I like the friendliness of the nurses and the office staff.
February 16, 2021
I am a current client of this provider
I like that I do not have to wash my dad.
There could be more staff to help out.
February 16, 2021
I am a current client of this provider
They do things I can't do presently, like making my bed.
They do a good job when they are here.
February 05, 2021
I am a past client of this provider
They were in constant communication with us and were available for us.
I like the personal care that the caregiver provided for us.
February 05, 2021
I am a current client of this provider
It's able to help me a lot so I can do the things I need to do.
I like that they are prompt in getting caregivers for my husband.
February 05, 2021
I am a current client of this provider
The caregivers and management have been really kind and understanding during the set up process.
They have been really easy to work with and have really been helpful to us in getting the care needed.
February 05, 2021
I am a current client of this provider
For my part, I get to go out for a few hours. Otherwise, I am home with him 24/7.
I have been satisfied with them so far.
February 05, 2021
I am a current client of this provider
Richard has dementia so he isn't happy with everything but the services help alleviate our anxiety because we know he was being cared for.
Everyone I talk to is very nice and accommodating.
February 05, 2021
I am a current client of this provider
The services help a lot. A burden has been lifted knowing that my dad is being taken care of.
I like that they are prompt when they come to visit.
February 03, 2021
I am a current client of this provider
They could just have more time with me.
I'm almost immobile and the caretaker has to put my shoes on for me and do quit a few things for me.
February 03, 2021
I am a current client of this provider
It makes it a little easier. I don't have to worry about showering and taking care of myself like I used to.
They always help me out when I need them to.
February 03, 2021
I am a current client of this provider
It has helped me and it has helped my father a great deal. The people have been very good, when we first started we had the same woman for 5-6 months and then she left.
I give them this rating because every person who comes to take care of my dad is very good but the problem is that we have a different caregiver come every week and it is hard for him to meet new people.
January 28, 2021
I am a current client of this provider
We are getting to know each other well, the people coming often make the bonding better.
I like the caregivers, the girls that they have. They are quick to learn and accommodating.
January 28, 2021
I am a current client of this provider
They will give him a shower and help him get into bed and that helps me a lot.
It has been very helpful to us.
January 27, 2021
I am a current client of this provider
They help me with my everyday activities.
They are are on time and they've been alright.
January 26, 2021
I am a current client of this provider
I just need transportation from them. I need caregivers that are able to take care of me.
I want them to hire more people so we don't have to keep sending different people to our house.
January 25, 2021
I am a current client of this provider
The have experience working with dementia patients.
I like their communication that they have with me.
January 25, 2021
I am a past client of this provider
I can get along without them. They are doing everything possible.
They are good at everything. I think you are doing a terrific job.
January 18, 2021
I am a current client of this provider
She looks forward to them coming.
Their communication and the girl they sent is great.
January 18, 2021
I am a current client of this provider
He will go get groceries for me.
He is prompt. He does an awful lot of work during the short time he is here.
January 18, 2021
I am a past client of this provider
The alleviated me of some stress, and allowed me to get things done.
The physical therapy was absolutely phenomenal, but there were some issues with one of the caregivers.
January 18, 2021
I am a current client of this provider
The caregiver that I have had has been great and has helped a lot.
I like the service they give and they are nice to me.
January 18, 2021
I am a current client of this provider
They are professional when I contact them and gave me a wonderful caregiver.
I have the best caregiver I've had in the last 3 years. They are very professional.
January 18, 2021
I am a current client of this provider
They help make sure I don't fall down when I am getting dressed, shower and shaved.
I like that they are making an effort to make sure that service is always provided.
January 15, 2021
I am a current client of this provider
Anything that I need help with, they do for me.
I like that the people are nice.
January 11, 2021
I am a past client of this provider
They could've made our lives easier by giving us care givers that we knew from day to day.
We didn't have care by the same care givers. We wanted the same caregiver for each time that we had them.
January 11, 2021
I am a current client of this provider
Transfers me in and out of bed.
I love the caregiver that they gave to me and knows what she is doing.
January 07, 2021
I am a current client of this provider
They have been working with me to successfully coordinate the caregiver to come at the right time.
I think they don't have enough caregivers and the caregivers they do have have a limited availability.
January 07, 2021
I am a current client of this provider
The personal care like showering and getting me dressed has been very helpful.
I like that they are prompt and on time.
January 07, 2021
I am a current client of this provider
I do all of his care and that has helped him the most.
I like that they are very knowledgeable and keep in contact with us.
January 07, 2021
I am a current client of this provider
They help me quite a bit and they do it very well.
They are efficient. They help me with my medical needs.
January 07, 2021
I am a current client of this provider
The services make my life easier by giving myself and sister-in-law time away from our in-laws.
There is a great quality of care and the caregivers are personable.
January 05, 2021
I am a current client of this provider
My father is relatively happy with their care and if he has a concern I can call the agency.
I like that they communciate well.
January 05, 2021
I am a current client of this provider
They help most by sending the caregiver. John is great.
I like them. If only they could start helping me at the times I need them.
January 05, 2021
I am a current client of this provider
They clean the house when they have to, they help my husband in and out of his chair, they help groom him, which is a big help.
They are here and are very attentive.
January 05, 2021
I am a current client of this provider
At first they would just call us the day before to let us know they were coming. This was not enough time for me to get ready for them.
When I spoke to their supervisor I asked if the girls were allowed to wipe down the tub after they bathed my husband. I was told that the couldn't because they weren't allowed to do any bending. They are not very helpful.
January 05, 2021
I am a current client of this provider
They do everything that I can't do like helping me shower.
I like that they communicate.
December 28, 2020
I am a current client of this provider
The caregivers are exceptional we love them.
I would like them to improve the care they give the veterans. They cannot fill the spots and they wont contract out the care.
December 22, 2020
I am a current client of this provider
They help to do my bedding, cleaning and household work. It helps so much.
They have been helpful to me because of my age. They provided help around the house.
December 21, 2020
I am a current client of this provider
They keep me clean.
They are on time and do a good job.
December 21, 2020
I am a current client of this provider
This has been a really big impact. The caregiver is on target. She has a good rapport with my mom who then allows her to take care of my dad easier. It gives my mom more breaks.
I think the office staff is a little cold. They can be kinder, understanding and more personable.
December 19, 2020
I am a current client of this provider
When I don't have someone to help, it really creates a ripple effect on the rest of my day. They're amazing and very needed. They take good care of me.
I've had several caregivers. When I first started with them, they would come into my house, sit on the couch, and look through their phone and do absolutely nothing.
December 16, 2020
I am a current client of this provider
They have made me a meal and they pick up my house and they watch over me everyday.
They are very caring and they care about me. They try to help me in different aspects. They are always calling me to see how I'm feeling.
December 16, 2020
I am a current client of this provider
They are always there to help me improve the quality of my life.
I like the quality of the people that they send and the quality of the commitment to their patients.
December 16, 2020
I am a current client of this provider
They are very very helpful to me. I have never had any problems with them.
I like that the company is very responsive.
December 16, 2020
I am a current client of this provider
The girls coming in and bathing me has helped me out considerably.
They are caring. Their ability to understand my situation is great. They can put a smile on your face. They are sensitive to my needs.
December 16, 2020
I am a current client of this provider
The daily routine is the most helpful part.
I like the care that they are giving.
December 14, 2020
I am a current client of this provider
They have made sure I have someone to help me get in and out of the shower, dressed and undressed. They make sure if I specify to have a female caregiver that I get a female.
I like the fact they you pay attention to what I want and need.
December 14, 2020
I am a current client of this provider
It is a lot of companionship and a little bit of housekeeping.
Everyone is so friendly and helpful. They are always willing to work with us on scheduling.
December 14, 2020
I am a current client of this provider
They take a little of the burden off of me.
They could have more fill ins available when a regular caregiver isn't available.
December 08, 2020
I am a current client of this provider
It's not anything they're doing wrong. A lot of the times, I'm here but when they're here it makes it easier for you get out of the house.
They have good experience with the people.
December 08, 2020
I am a current client of this provider
They assist my father in showering and keep him company.
We've had an issue getting the same caregivers and the caregivers calling out. I know that Covid is a factor.
December 08, 2020
I am a current client of this provider
They're great because they do things for me that I couldn't do otherwise.
I would likely recommend them, but they need to know their patient better.
December 04, 2020
I am a current client of this provider
I've only had them about three weeks, but they've been good so far.
I only know the one caregiver that comes to help me, but she is a very nice person and very personable.
December 04, 2020
I am a current client of this provider
She wouldn't be able to do anything without them. They don't seem very proactive, especially regarding COVID. That's an issue.
They could improve the communication.
December 04, 2020
I am a current client of this provider
Everything is fine, they don't have to do anything else.
They are punctual.
December 02, 2020
I am a current client of this provider
They are on time and show up.
I like that they are friendly.
December 02, 2020
I am a current client of this provider
They answer phone calls, it is rare that I get an answering machine. When the caregiver had to leave they said to call as soon as he can. They are very efficient.
I love the caregiver that is here most of the time. We are having an issue with COVID and they are working hard to make sure I have coverage at this time. They really work to make sure that I have coverage when I need it.
December 02, 2020
I am a current client of this provider
They are good and helpful, it gives me a chance to get out of the house without having to worry about something happening to her.
I like that they are dependable and I like how friendly the staff is.
December 02, 2020
I am a current client of this provider
The shower and dress him.
They help me with my husband. They help him exercise and they get some housework done.
December 02, 2020
I am a current client of this provider
We have had the same girl for over 8 years and she does a lot for us
The owners are really great people.
November 30, 2020
I am a past client of this provider
It was nice to have a second opinion with a caregiver.
I liked having someone that would come to my house that I didn't have to go to an office.
November 30, 2020
I am a current client of this provider
They offered to help us out and be friendly.
The people are very friendly and helpful.
November 25, 2020
I am a current client of this provider
I have 10 hours a week with them and they fit me perfectly with my caregiver.
They have given me good caregivers who fit me and I select.
November 24, 2020
I am a current client of this provider
They are very helpful to me, I wish I had more hours with them.
I like the servers. The guy who is taking care of me is great and does everything that I need.
November 24, 2020
I am a current client of this provider
They keep my house clean and do things that are hard for me to do so I can go throughout my day.
There is an open line of communication. They are always here and take care of everything.
November 24, 2020
I am a current client of this provider
It's helped tremendously by doing what I ask them to do that I can't get done.
I've already had someone here twice and they seem really good. The second caregiver has been a lot better.
November 24, 2020
I am a past client of this provider
They were there for my wife. Some of the caregivers were outstanding.
They were very responsive to our needs. If someone wasn't appropriate, they responded to that.
November 23, 2020
I am a current client of this provider
They free up time for me to do the things I need to do. I know he's well taken care of when I'm not around.
Their staff is very polite and they interact with the client quite a bit.
November 20, 2020
I am a current client of this provider
We like the fact that he can talk to other people other than family.
They show up and they're able to accommodate the hours on the schedule.
November 20, 2020
I am a current client of this provider
So far, we have had pretty good communication. We are doing okay so far.
The quality of the company depends on each individual care provider.
November 19, 2020
I am a current client of this provider
I needed some more help, so they've been able to provide that.
The person we have now, we are very pleased with how she interacts with him.
November 19, 2020
I am a current client of this provider
She makes it possible for me to have a few hours to relax.
I am grateful for all that they do here. I feel I can trust them. They send me the same person which I like.
November 13, 2020
I am a current client of this provider
They interact with us and do the jobs they are asked to perform.
They are very responsible and communication is excellent.
November 12, 2020
I am a current client of this provider
They will help him bathe and get cleaned up.
We like that we have the same person come each week.
November 12, 2020
I am a current client of this provider
It is very helpful to have them.
I like the people they send out, the help and the aides.
November 12, 2020
I am a current client of this provider
My uncle requires constant care and they arrange for a nurse to come and take care of things for me. It has been extremely helpful.
The care and professionalism are exemplary.
November 12, 2020
I am a current client of this provider
They take care of things that I'm not able to do.
They are able to take me to my doctor appointments.
November 03, 2020
I am a current client of this provider
They provide my care, so I can get out of bed and do things.
If they could get their workers to not have to travel to the farthest distance would be better for them, that way they wouldn't be grumpy.
November 03, 2020
I am a current client of this provider
The caregivers are here on time. They ask us questions and are alert to our needs and what needs to be done. We are always looking for problems.
I like that the caregivers usually come on time and they do what they need to do.
November 03, 2020
I am a past client of this provider
I wanted someone who understood and remembered what I had asked them to do.
They were not able to schedule when I need people here. The people that they sent, some were not very qualified.
November 03, 2020
I am a current client of this provider
It helped me out a lot with everything.
The caregivers that came out were so sweet and patient.
November 03, 2020
I am a current client of this provider
The services provided by Total Care Connections have helped me be able to be independent.
I like that for the most part, Total Care Connections has a caregiver available, or try to have one available, for me.
November 03, 2020
I am a current client of this provider
They give me time to get water, and bathe me often.
I like how the caregivers are gentle and take their time.
November 03, 2020
I am a current client of this provider
She does everything for me.
I have a wonderful caregiver.
November 03, 2020
I am a current client of this provider
We like the fact that they are here when we need and they do what we need.
They are quick to respond to us when we call.
November 03, 2020
I am a current client of this provider
The aide's communication with us is outstanding.
We love our home health aide, she is so nice to us.
November 03, 2020
I am a current client of this provider
I just do not need a lot of care. If they do not do it I am able to do them myself.
The office can have more communication with me.
October 30, 2020
I am a current client of this provider
They could do a little bit better in paying attention. They could help with his legs.
We have had no problems with them and we are happy with them.
October 30, 2020
I am a current client of this provider
The care they provide for the client takes that off my shoulders.
The people they hire have been wonderful.
October 29, 2020
I am a current client of this provider
They bathe him and shave him. She stays here to see if he needs anything done.
They always let me know what is going on with the caregiver.
October 29, 2020
I am a current client of this provider
They show up and help my dad and let us take a break.
They listen to our feedback and adjust.
October 29, 2020
I am a current client of this provider
They help me get a shower in the morning.
They hired decent people.
October 27, 2020
I am a current client of this provider
It helps us tremendously.
We like our caregiver. She's really good.
October 27, 2020
I am a current client of this provider
It helps me. I was his caretaker until this last hospital visit. I have back problems and I needed help. My daughter was helping me, and she has three little ones, so it helped her.
The lady is very nice with my husband.
October 27, 2020
I am a current client of this provider
Our main caregiver went above and beyond. She was amazing and dedicated to helping him.
A lot of the caregivers were not up to par. They were not trained correctly, would stay on their phones, not communicate with us, and would leave randomly. We've only had one caregiver from this agency who has been what we expected.
October 27, 2020
I am a current client of this provider
They help my brother walk and get up and shower.
They call me when the caregivers are going to be late or they have a substitute coming. They keep me updated.
October 19, 2020
I am a current client of this provider
They help me get through my everyday activities that I can't do any more by myself.
I like how good my nurse is.
October 19, 2020
I am a current client of this provider
I don't have to worry about her getting hurt, there is somebody to help with things.
The caregiver that we have is unbelievable. Her boss is always available when we need her.
October 19, 2020
I am a current client of this provider
They are very helpful to her.
I like that they are very responsive.
October 19, 2020
I am a current client of this provider
They have helped me find a replacement after a few days of someone having quit. Having their people come when they are supposed to is great.
I would like see more employee retention.
October 14, 2020
I am a current client of this provider
She will do just about everything I ask her to do. She will ask questions if she doesn't know something.
They send out good people for the most part. I like the caregiver that we usually have. They sent us a replacement while our usual one is on vacation.
October 14, 2020
I am a current client of this provider
They help with physical and occupation therapy, so I've gotten a lot better than where I started.
They are on time, and they are here when they say they will be here.
October 12, 2020
I am a current client of this provider
They are ready for anything that happens and they are always available.
We have worked with other agencies and Total Care Connections is the best. They care.
October 12, 2020
I am a current client of this provider
It is a big relief to have someone there to make sure he is eating, drinking fluids, and taking his medications. It has been really helpful.
I liked the fact that we have the same people. There is a continuity of care. He has dementia and they get to know him and how he functions. Sometimes he gets confused and mixes up information.
October 12, 2020
I am a current client of this provider
They send people who are knowledgeable.
The people that come are wonderful and kind.
October 12, 2020
I am a current client of this provider
They could be trained as far as their ability to know what their job entails.
They need to improve their timeliness and ability of staff to be present. Their staffing sometimes does not show up or they aren't prepared to show up.
October 12, 2020
I am a current client of this provider
When they are here they are constantly busy taking care of the things that I need with no problem. They are beautiful people that take care of business.
They are on the top. They are good, busy and take care of me real good. If something comes up they don't fail to take care of me.
October 06, 2020
I am a past client of this provider
It allowed us to go to work and let her stay in her home.
I thought they were very transparent.
October 06, 2020
I am a current client of this provider
It made a world of difference. It was like night and day.
They're so trustworthy.
October 06, 2020
I am a current client of this provider
They would not accept her in the home facility without the care.
They've been very consistent and patient to get into the facility.
October 06, 2020
I am a current client of this provider
Lilia enjoys when they come.
So far they have worked with us very well.
September 30, 2020
I am a current client of this provider
They help me out by giving him a bath and they watch over him.
They have been doing their job and doing it nicely.
September 29, 2020
I am a current client of this provider
It really helps me a lot. They give me a choice for when I need care.
They seem to really care about me.
September 28, 2020
I am a current client of this provider
They will cook for me.
They will call me and check up on me. They make sure I get all of the services that I need.
September 28, 2020
I am a current client of this provider
So far I have noticed an improvement with just having the companion that they sent the client.
I like the communication. Whenever I call in they take care of any issues and the people that work there are great.
September 28, 2020
I am a current client of this provider
They just need to have people that are more experienced.
The caregivers are mostly young and do not have a lot of experience.
September 28, 2020
I am a current client of this provider
I love the baths, they always feel good and I mean that in a nice way.
I enjoy the friendliness of the help.
September 24, 2020
I am a current client of this provider
They show positive behavior, empathy, and are there when I need them.
I liked their easy availability for calling.
September 24, 2020
I am a current client of this provider
It helps her a lot and it takes a load off of me. They look like they know what they are doing.
They are on time and efficient.
September 22, 2020
I am a current client of this provider
When the caregivers leave, my loved one is always happier. They take care of things for us.
The people are very helpful, professional, and nice.
September 21, 2020
I am a current client of this provider
They help him with a shower.
They do a really good job, they take care of my father-in-law really well. Personally, I just think that it is the nurses, the way that they deal with them, that makes the experience positive.
September 21, 2020
I am a current client of this provider
They were extremely helpful.
They were really nice and they were helpful with a lot of the stuff that we needed help with.
September 17, 2020
I am a current client of this provider
The care is just amazing. They're prompt and have an ability to take care of my wife.
I've been pretty impressed with the two ladies that come in here.
September 17, 2020
I am a current client of this provider
They have helped the most by doing my light chores and duties like sweeping.
They could improve the substitution of caregivers. Sometimes they can't make it so they should try to fill that spot.
September 17, 2020
I am a current client of this provider
The agency comes three times a week to help me.
They provide any necessary services.
September 10, 2020
I am a current client of this provider
They come on a regular basis. They know the schedule.
They are very reliable, and I am always called if someone might be late or something comes up.
September 10, 2020
I am a current client of this provider
I just like having another human being around me. I was a professional musician all my life and have missed having people around me.
I like that my caregiver knows what she is doing and has a good attitude. I appreciate that she is attentive.
September 10, 2020
I am a current client of this provider
I couldn't deal with this without her.
The lady that I have is really nice. She has a great sense of humor.
September 10, 2020
I am a current client of this provider
I can't walk so anything that they do is a plus.
They're top-notch. They're consistent and call me when they're making a change. They find someone that fits my needs.
September 04, 2020
I am a current client of this provider
They help him take his showers, get dressed, make his bed, and with meals.
The caregivers are all very friendly and skilled. They go out of their way to be kind and friendly to him.
September 04, 2020
I am a current client of this provider
The caregivers are a good companionship for him.
My father and I don't live together, they are there in my place because I haven't been able to go in.
September 04, 2020
I am a current client of this provider
It is just me and my husband, and we all have our own lives, so it is a big help.
They really do take total care of him. They check him, and spend time with him. They are very nice ladies.
September 04, 2020
I am a current client of this provider
They help the most in getting things done around the house.
I like that the agency keeps us informed.
September 04, 2020
I am a current client of this provider
The services have been almost life changing.
My helper is on time and does a good job.
August 27, 2020
I am a current client of this provider
They do things for me that I am very grateful for.
The personnel that they have coming to my house are exceptional.
August 27, 2020
I am a current client of this provider
They're taking care of me.
I like everything about them.
August 27, 2020
I am a current client of this provider
They help you out with different things such as scheduling.
They help you if you need something.
August 26, 2020
I am a current client of this provider
My uncle doesn't like people. The only other way they could help us is by making him do stuff. Unfortunately we have to do the things we want the caregivers to do, because he doesn't want him to. They won'r force someone to do something. We end up showering him because he really needs it.
The VA wasn't able to allow us to have more time with caregivers. We have tried other places as well to fill in extra time. Total Care is better than the other groups. The people have more experience.
August 26, 2020
I am a current client of this provider
They clean the house for us.
Everybody we get into our home has been really nice.
August 26, 2020
I am a current client of this provider
We only used them one time. The guy didn't do anything wrong.
They were available when I called.
August 26, 2020
I am a current client of this provider
There is definitely improvement in Ralph. We are blessed to have them here.
I am very pleased. They are very caring and the people they have sent so far, I have had good responses from them.
August 24, 2020
I am a current client of this provider
They help me keep my spirits up and do everything I need done.
I appreciate my caregiver and the work that they do for me.
August 24, 2020
I am a current client of this provider
They do all my basic light house keeping.
The people are great for my needs.
August 24, 2020
I am a current client of this provider
They've been very good in doing anything that needed to be done with no complaints.
I'm satisfied and happy with their care. They've been very prompt, and they get here on time.
August 24, 2020
I am a current client of this provider
I couldn't do what I need to do with out them. They help me get a bath.
They are professional and take good care of me. I love them. They respect me.
August 19, 2020
I am a current client of this provider
Some of them like to spend the whole time cleaning while others like to watch TV.
The ladies have been really nice and they have been better than I expected.
August 19, 2020
I am a current client of this provider
I appreciate that they do their job. They have had people quit on them with no notification, but they still get me a new person quickly when that happens.
I like that they are working with me.
August 19, 2020
I am a current client of this provider
The caregiver takes great care of me.
They are very cooperative.
August 18, 2020
I am a current client of this provider
They are keeping me sane.
They always manage to get somebody to take care of my mother.
August 18, 2020
I am a current client of this provider
They send out caregivers so I can have respite time.
They actually work with my schedule and are accommodating.
August 07, 2020
I am a current client of this provider
She is always on time.
We love the gal that comes in, she is very good with my husband. He loves to play cribbage and he loves teaching her how to play cribbage, I do not play cribbage and it is a real treat for him.
August 07, 2020
I am a current client of this provider
He couldn't get a shower by himself.
I like the type of care that they give.
August 07, 2020
I am a current client of this provider
They showed up on time.
They have always been reliable.
August 07, 2020
I am a current client of this provider
I have a bad foot so the caregivers take care of it.
They are good workers.
August 07, 2020
I am a current client of this provider
Their care gives me respite time to go to the store and do things I need to do.
Our caregiver is very attentive to the client's needs. She is very proactive and she comes up with ideas to help the client.
July 29, 2020
I am a current client of this provider
When I'm dizzy, Connie walks me around and helps me when I shave.
I already have recommended them. I like that they're responsive and call me when something changes. They ask if they can switch the aides around.
July 29, 2020
I am a current client of this provider
They give me peace and comfort that he is getting good care.
They are very professional. Their caregivers are enjoyable to have. They have good communication.
July 28, 2020
I am a current client of this provider
The level of thoroughness has made an impact. They ask how the care is going. I'm her daughter but also the caregiver.
They seem to be pretty thorough in getting trained. The paperwork was quick as well. They've been responsive.
July 28, 2020
I am a current client of this provider
He loves it. He feels much safer with their help.
They show up on time and they are very polite and efficient.
July 28, 2020
I am a current client of this provider
They help with my emotional release of knowing he's being safe. I just don't need them except for the showering.
They have been able to meet his needs. They are very professional. They help when we ask things on short notice.
July 24, 2020
I am a current client of this provider
One of the ladies gave me a shower on Monday and she told me that she only gives her clients a bath once a week when I asked for one on Friday. When I asked what she does if she doesn't give the other bath she said she just sits around.
My regular caregiver has been off for two or three weeks, they keep sending in substitutes and they have never cleaned my toilet. They have only cleaned one of my rooms, the substitutes don't seem to want to do the care right.
July 24, 2020
I am a current client of this provider
They try to be as helpful as possible. There are some things they can do that I can't do. They do important things.
I like the way they respond to me and do things.
July 21, 2020
I am a current client of this provider
I would not have survived this without Holly. She taught me how to use my walker.
I already recommended them. They call me if something happens.
July 21, 2020
I am a current client of this provider
It's helped because I know someone is there for support.
The caregiver I have is very intuitive. She will take me out to Starbucks and Target.
July 21, 2020
I am a current client of this provider
The agency has sent over really capable people and I think only once I had someone who wasn't.
The agency could have more nursing especially with my husband who has three days a week and I think that five days a week would be better.
July 17, 2020
I am a current client of this provider
They get me going from nothing!
Most of the time they work with you, and they get someone out to the house.
July 13, 2020
I am a current client of this provider
It's a big help. We need them here.
It has been hard with so many different caregivers. They are working to get less people.
July 13, 2020
I am a current client of this provider
I'm not walking yet, and still have physical therapy so the caregivers do everything I can't do.
I like that the caregivers are prompt. They are amazing people. The agency has some top notch employees.
July 13, 2020
I am a past client of this provider
It was good to have eyes on him. The last girl we had, Chantelle, was wonderful.
We liked everybody. I spoke to everybody in the office for scheduling. We had a few people with them over the years and my dad liked them.
July 13, 2020
I am a current client of this provider
When we first came home from the hospital they helped set things up for her.
They are very responsive and very personable.
July 07, 2020
I am a current client of this provider
it helps him feel better, not feel like he is alone.
They help out a lot, they are on point, there to help.
July 07, 2020
I am a past client of this provider
They were able to send someone very qualified to take care of me.
I really liked the girl that they sent me.
July 07, 2020
I am a current client of this provider
They should provide a little more direction on finding my apartment, I have had some substitutes that get lost.
They stay in touch frequently, and so far I have enjoyed the services.
July 07, 2020
I am a current client of this provider
Doing more than just bathing is super important.
They initially had problems with staffing. Having someone that helps me beyond just bathing is super important, and some employees weren't able to do that.
July 07, 2020
I am a current client of this provider
They've been able to do what I need in the home.
I like the quality of the people that they have.
July 07, 2020
I am a current client of this provider
It is a very good impact on my daily life. It is very needed. They do a little dusting and all that.
It is pretty good. They do all the cleaning and everything. I like them and I think they are responsible. They always come all the days.
June 26, 2020
I am a current client of this provider
Total Care Connections helped the most in giving me the ability to get well and to learn to do things on my own.
I feel the care I got was average, but I like the people from Total Care Connections.
June 25, 2020
I am a current client of this provider
They do everything, I wouldn't get anything done if they weren't here.
They let me know what is going on. They keep me informed. The people coming are good.
June 24, 2020
I am a current client of this provider
When it started, I'd say I didn't need them. The doctor said I'd need them and now I do.
They are really good, they pitch right in to help.
June 22, 2020
I am a current client of this provider
I do not have to take my husband out, they come to the house. They come out and check on him.
I love our nurse, she has been really good with my husband. They given us plenty of offers and they have given us offers from other doctors. Last week he was in a lot of pain with his teeth, all I had to do was text her and they were able to get him some meds and I was able to pick them up from the VA.
June 22, 2020
I am a current client of this provider
They help with cleaning my apartment and I am disabled so it is very beneficial.
They are very responsive.
June 17, 2020
I am a current client of this provider
The most helpful thing is knowing that they are there.
They are on time.
June 17, 2020
I am a current client of this provider
It has been a great help, it would be difficult to start the day without them.
They should keep in contact with the client more often.
June 10, 2020
I am a current client of this provider
I like that they are reliable.
June 10, 2020
I am a current client of this provider
She cleans and mops the floor. She plays with my kitty and just does everything.
They need to improve management, training their employees, and everybody does different stuff. They are all over the board. If you ask them to do something they don't do it.
June 10, 2020
I am a current client of this provider
I have the house cleaner that comes every week and she does a fantastic job.
I like their consistency.
June 10, 2020
I am a current client of this provider
They help with everything from doctor appointments to household cleaning. There is cleaning that is done that helps us keep our mom home. They provide companionship.
I like the caregivers. The agency staffs the caregivers. They should continue staffing the right people.
June 03, 2020
I am a current client of this provider
Having caregivers there if I need to go somewhere.
You are the only company that I know.
June 03, 2020
I am a current client of this provider
I wish I could get more days but I can't.
The people that they have are wonderful. They are flexible and do the things that I want.
June 03, 2020
I am a current client of this provider
They vacuum for me and clean up and dust.
They are very good and take good care of me.
June 03, 2020
I am a current client of this provider
They are on top of everything and make sure that they do get someone for me as needed.
If one of the caregivers has to cancel they ask me if I need someone else to fill in.
May 28, 2020
I am a current client of this provider
Right now, we have two women, one in the day and one in the night. They are so helpful and willing to do anything we want.
The requirements are not very strict and they are flexible with us and we like that.
May 28, 2020
I am a current client of this provider
I was coming out of surgery so I would have not been able to do anything without them.
I like the representative Calvin because he does a good job and never complains about anything.
May 28, 2020
I am a current client of this provider
She is a self-starter and is responsive to requests.
It's excellent! The caregiver is friendly.
May 27, 2020
I am a current client of this provider
The most helpful part of the services is that my caregiver applies ointment to my legs.
I like that my caregiver is eager to please. She does good work.
May 26, 2020
I am a current client of this provider
They just provide care when my wife and I can't be here.
I like that the staff is very friendly.
May 26, 2020
I am a current client of this provider
They meet our needs. We started with someone every day and now we're down to twice a week.
They've been extremely responsible. We have a very good relationship.
May 26, 2020
I am a current client of this provider
When the caregiver is here and the agency doesn't screw up the schedule, they are great to have around.
They should have more communication between myself and the caregivers.
May 21, 2020
I am a current client of this provider
The caregiver usually does what I have on list. They do fine. Some of them need a little more experience than the others.
They could do better at scheduling and getting you people when you need them.
May 21, 2020
I am a past client of this provider
When I got out of the hospital I wasn't doing so hot. It was hard for me to get back into the swing of things. They help me a great deal.
They come and help people. I was a nurses aide when I was younger, and it is nice that they can come into my home.
May 14, 2020
I am a current client of this provider
The caregiver comes and does her job.
I have never received a call from them and it has been hard to get ahold of them. I don't know anything about them other than that they send someone to care for my mother.
May 14, 2020
I am a current client of this provider
They come on time and do what they are supposed to as far as helping me.
They keep me informed on what is going on.
May 14, 2020
I am a current client of this provider
Caring for me, getting me washed and changed helps the most.
Things are going well with them. We are getting everything done.
May 14, 2020
I am a current client of this provider
She really enjoys it. They are good company and are always upbeat. They communicate with her well.
They show up on time and are very communicative. They tell me what is going is. Mom really liked them.
May 06, 2020
I am a current client of this provider
It's not a huge deal since he only needs showers and foot massages. They help with a little cleaning.
May 06, 2020
I am a current client of this provider
I have care everyday.
They do seem to be shorthanded sometimes. There have been times they haven't been able to find a backup.
May 06, 2020
I am a current client of this provider
I can do what I need and I know my dad is in good hands.
I am really happy with the provider because they are understanding and accommodating.
May 06, 2020
I am a current client of this provider
She assists me because I am working. It's huge for me to have someone come in.
She shows up on time.
April 28, 2020
I am a current client of this provider
They do what I tell them to do. One was more interested in her phone than me.
They could provide more attention to me.
April 27, 2020
I am a current client of this provider
I like that she cleans for me.
My caregiver does everything for me when she is here, and I wish she could come more often.
April 27, 2020
I am a past client of this provider
They helped me take a shower. They helped me clean and motivated me to do some exercise.
I liked the caregivers that came out to me.
April 23, 2020
I am a current client of this provider
I need transportation to my appointments since I'm not able to drive and I received great help.
Everyone is really friendly and approachable.
April 23, 2020
I am a current client of this provider
We have them for a minimum of 3 hours and they are not allowed to clean the house, but they are only allowed to help him do his personal hygiene.
They are not being helpful to us right now. Everyone comes in and has financial problems because they are not making enough to survive.
April 23, 2020
I am a current client of this provider
They help me get dressed, with my hygiene, and go grocery shopping. My wife has a cracked vertebrae so they help me with picking up loose ends because I'm having to do all of the house cleaning.
I like that it's easy to access the schedule.
April 22, 2020
I am a current client of this provider
The duties that she performs would be on me if she weren't here.
They don't always get information to us as fast as I would like.
April 17, 2020
I am a current client of this provider
They have sent me a really good caregiver and I enjoy that she gets to care for me.
They have given me a good caregiver.
April 17, 2020
I am a current client of this provider
I am getting stronger with the services and I am able to walk more as well.
The people are very professional and they are good at their job. I have been better since I have had them. My nurse is outstanding.
April 17, 2020
I am a current client of this provider
They make him feel better about himself and take some of the burden off of my shoulder.
I like that he comes in and is very helpful.
April 10, 2020
I am a current client of this provider
They help the most with showering and emotional support.
The nurse is awesome. She is caring, goes above and beyond. You can tell loves her job.
April 10, 2020
I am a current client of this provider
I only have one leg and they send me caregivers who know what is going on.
I like the people that they have and they know how to run it from the top down and the bottom up. They know how to run a company and they are really hands on. They care about the staff and the clients.
April 10, 2020
I am a current client of this provider
She is excellent and she keeps me out of trouble too.
She comes in and we go shopping.
April 07, 2020
I am a current client of this provider
It gives me that break I need because I take care of him 24/7.
I like that the caregivers seem to be better trained compared to other agencies. I like that they can get somebody for respite care and sometimes other agencies can't find someone during those off hours.
April 07, 2020
I am a current client of this provider
Everything they do to encourage him to do his exercises is good.
They do good for people who need help.
April 07, 2020
I am a current client of this provider
They're good at taking care of my dad. They can help while I'm at work.
The people have been good for the most part. The only thing I'm unhappy with is one of the first people ripped us off and the agency didn't seem to take us seriously. Since then we've been selective with the caregivers and we're good so far, I'm happy with the services.
March 25, 2020
I am a current client of this provider
They have great communication.
They are reliable.
March 10, 2020
I am a current client of this provider
I get things done that I can't do.
They are not that good, and they keep changing people.
March 10, 2020
I am a current client of this provider
They just need to be here. Sometimes I can't be alone because I have a lung disease and I can't breathe. They help me so their presence is needed. I need help getting to and from the bathroom.
They didn't show up on Saturday.
March 10, 2020
I am a current client of this provider
The most helpful thing has been to have care every day which helps the family and especially my dad. The caregiver does exercises with him and gets him ready.
They could ask the client if they have special needs that need to be tended too. Sometimes they send out caregivers that aren't qualified.
March 06, 2020
I am a current client of this provider
They only come 2 hours at night. They do whatever I want. They feed him and get him changed.
I had some pretty good girls come and help me with what my husband needs.
March 05, 2020
I am a current client of this provider
I'm ninety-three, and I'm needing help in the shower.
Some of the people that they've sent have been very good for me.
March 05, 2020
I am a current client of this provider
Everything they do is a help for me.
I like that the nurse that comes to help me.
March 05, 2020
I am a current client of this provider
They just spend time with him so that I can do my errands and special things that I have to do like appointments. They make sure that he doesn't fall.
I'm very happy with their care. We've had them and the same caregiver for over a year.
March 03, 2020
I am a current client of this provider
They have been able to do the work that I can't do for myself.
The people they send to us are friendly.
March 03, 2020
I am a current client of this provider
There is 100 percent improvement. It gives a better quality of life.
I have gotten a very well rounded person. She is excellent.
March 03, 2020
I am a current client of this provider
We had them for about 8 weeks and there wasn't one week when someone was there every day like there was supposed to be.
They have lack of consistency with care providers.
March 02, 2020
I am a past client of this provider
They didn't rush through anything and they were gentle.
They were professional, caring, and had a sense of humor and they were nice to have around because they were like family and they were compassionate.
March 02, 2020
I am a current client of this provider
They help me with my shower and they work from the time they show up until the time they leave.
I like the caregiver that they send me.
March 02, 2020
I am a current client of this provider
It gives me a chance to have a little bit of a break and have some help with the caregiving.
We have only had services about twice and so far we are really happy.
March 02, 2020
I am a current client of this provider
She helps him shower and get dressed. I can no longer do this, so it is a huge help.
I like the caregiver my husband has right now.
March 02, 2020
I am a current client of this provider
They could make sure that the caregivers are properly trained.
They helped me with the schedule.
February 21, 2020
I am a current client of this provider
Having somebody helping him has made my life easier.
We appreciate the people that they send.
February 20, 2020
I am a current client of this provider
They have helped me take care of my husband with his basic stuff.
So far, I've had a good experience. I'm happy with my caregiver. Every time I need someone, they send someone.
February 11, 2020
I am a current client of this provider
They do things that I have to do on a daily basis because I'm 91 years old, and things get a little hard for me.
I like that they supply people to help me, and they do anything and everything that can be done. Right now, she's doing the yard.
February 11, 2020
I am a current client of this provider
They help the most by getting her to take her meds and getting her in the shower.
I like that I have had no problems and that they are taking care of my mom.
February 04, 2020
I am a current client of this provider
They have made it positive because they are always there when they are supposed to be there and when they say they will be. They are loving, kind, patient, and professional, especially Jackie.
I like the specific nurse we have now. She has been wonderful and works well with the VA.
February 04, 2020
I am a current client of this provider
They really help me take care of other things because I have kids and grocery shopping, so it helps me get out of the house.
They have good communication, and they are available whenever I call.
February 04, 2020
I am a current client of this provider
He helps my wife vacuum, helps me with my shower, and does everything I want him to do.
When we first started, I would get different people from time to time so I talked to the office and ever since then, I've had the same guy.
February 04, 2020
I am a current client of this provider
It has made life a lot easier for me. She spends hours with Sharon, but she is just really awesome. She dresses ready and is right on the button. I could set my alarm, and she is always early.
I am totally satisfied with the care. Our caregiver and her personality has matched well with us. She's just awesome.
February 04, 2020
I am a current client of this provider
They can have all of the benefited hours covered.
There have only been 2 people that are good matches for him and they are not able to work all the times we need.
February 03, 2020
I am a current client of this provider
I am able to maintain my day to day work without stress.
I would like them to stay more in touch with the clients and notify them of things that are important to their case.
February 03, 2020
I am a current client of this provider
It has given us freedom and helps me consequently help him.
It depends on the person they send. The girl I have now is excellent. I like that the caregivers are studious, follow instructions, and they go above and beyond. If I ask for some help they do his laundry.
February 03, 2020
I am a current client of this provider
The caregiver is a strong woman. My husband is a big guy, but she is efficient and caring toward him.
I like the help that it gives us. My husband is a big guy, and I can't handle him by myself so I really like the help.
February 03, 2020
I am a current client of this provider
I like that they are able to be here. Otherwise, I would do everything myself.
They're very responsive. If somebody can't come, they're good about getting somebody else to come. Most of their girls are pretty competent.
January 29, 2020
I am a current client of this provider
My dad is such a fall risk, so without someone to help him shower, I don't think I could do it.
I really like the caregiver. I love her. She does a great job at whatever she is doing.
January 23, 2020
I am a past client of this provider
They made the difference between letting him stay home or not.
I had one person that consistently dealt with me. They went out of their way to make contact with me, and I felt like I could rely on them.
January 22, 2020
I am a current client of this provider
She helps me in the shower, and with cleaning around the house.
I like the caregiver. She has been very good.
January 21, 2020
I am a past client of this provider
They helped the most by making him more comfortable and answering his questions.
I liked that they were prompt, and the caregivers were good.
January 20, 2020
I am a current client of this provider
They give me respite. My husband has Alzheimer's. It allows me to go to my doctor's appointments and get the things done that I need to.
My standard for a person's hygiene is higher than the normal person's. The last caregiver I had had an odor.
January 15, 2020
I am a current client of this provider
They help him bathe, they help with wound care, and they help him use the restroom. It's not a great impact, but it is nice to have people to help.
They're very helpful. They care a lot about us.
January 10, 2020
I am a past client of this provider
They could have improved by having the person that was sent out to be more informed on what was needed.
I liked the professional quality of the services.
January 09, 2020
I am a current client of this provider
They are available by phone whenever we need them. They do all that they can.
We are happy with the people that come out.
January 09, 2020
I am a current client of this provider
They manage tasks that I am not able to do in my wheelchair. He finishes up the kitchen, cleans dishes, and sweeps and mops the floor. Sometimes he does some shopping with me.
They are friendly, knowledgeable, and dependable people.
January 07, 2020
I am a current client of this provider
They are very good and important to me. I couldn't say they're perfect because I would like to see them more often.
I like that they listen to me, are aware of my concerns, and make a difference in my life.
January 06, 2020
I am a current client of this provider
They help my life to be easier by cleaning areas for me that I can't and keeping my house nice.
I like that they are understanding, very punctual with their time, and keep up with me to let me know what is going on.
January 03, 2020
I am a current client of this provider
They can't really help me improve my life.
They're quiet and efficient.
January 02, 2020
I am a current client of this provider
I can leave the house to run an errand. It does release me of some of the care. They are working with people with Alzheimer's and incontinence, and I need caregivers that can help. He also has an artificial leg, and it's a bit difficult to work with. I just need a long-term person so I don't have to retrain a new person every day.
They should be able to send someone who is long term. We had one here for several months, and then they took her away because of scheduling conflicts. I really liked her, and we got used to the one person.
January 02, 2020
I am a current client of this provider
They help the most with the physical things, such as stretching. He enjoys having them here to play games with him.
I like that they are on time and willing to change the tasks depending on his needs.
January 02, 2020
I am a current client of this provider
They help a lot, and we need that.
The office staff is always helpful and friendly. The nurses have been wonderful.
December 07, 2019
I am a current client of this provider
It is nice to be able to step back from taking care of a family member who is becoming more resistant.
He has the same two caregivers. They know the routine, and they get it done. It is low-stress.
December 07, 2019
I am a current client of this provider
They clean the bathroom and do the dishes, and that helps me out.
I like that they are on time and ask me what I need. They know the routine and do it without being directed on what to do.
December 07, 2019
I am a current client of this provider
I've only used them a couple times, so the impact isn't very good.
I like that they're on time and do what they're supposed to do.
December 06, 2019
I am a current client of this provider
I live out of state, so trying to get Frank situated and have his needs met was extremely difficult. I liked the fact that they were so reliable. Sometimes, I would call and have to have services brought in that day. They were anticipatory of that.
They are totally responsive and reliable.
December 05, 2019
I am a current client of this provider
It is a lot of help. They come in the morning and clean up my husband. They take the stress off me before I leave.
The service is average. When they send new people, they need training.
December 05, 2019
I am a current client of this provider
When she is finished with what he needs, she helps me with household chores. She helps me with laundry and dishes. She is very helpful.
I think the person they send is very in tune with my loved one's requirements.
December 05, 2019
I am a current client of this provider
They could have a greater impact by hiring more qualified staff.
I would like them to have more staff available to care for my loved one.
December 02, 2019
I am a current client of this provider
The services help my father and I to maintain our relationship because someone else helps him with his hygiene. They've also relieved me of some of the burdens of doing things around the house.
They're responsive, and the caregiver is excellent. They've all been very good.
December 02, 2019
I am a current client of this provider
They help me care for him. When they do show up and take over for me, it is great. They bathe him and take care of him while I'm cooking and such. They clean and watch him and help me care for him.
The fact that they have Home Care Pulse call and check up on us proves to us that they care.
December 02, 2019
I am a current client of this provider
She helps him with bathing, getting dressed, cleaning, and going on walks.
I love the caregiver. She's helpful and does an excellent job!
December 02, 2019
I am a current client of this provider
They get her out of bed and have her walk.
They have helped her get back to being mobile. They are very nice.
December 02, 2019
I am a past client of this provider
It helped out quite a bit. They had a very nice lady come out to stay with him while I went to the store.
They were here on time.
November 19, 2019
I am a current client of this provider
They help just by sending someone here for us.
We got off to a rough start.
November 18, 2019
I am a current client of this provider
They have always been there when I needed them.
They are willing to work around my schedule.
November 16, 2019
I am a current client of this provider
One thing we didn't like was that we had too many different caregivers.
The help is really cooperative. They are always in a good mood. They do a nice job.
November 12, 2019
I am a current client of this provider
They could be there 24/7, but they don't do that.
They have been very reliable at the times we've had problems, and they have been very responsive. When things happen, they respond right away.
November 12, 2019
I am a current client of this provider
I don't have to worry about my brother.
Bryan usually does respite care with him. He gives him a bath, dresses him, and cooks for him. That helps me because I have free time to get things done.
November 12, 2019
I am a current client of this provider
I can't drive anymore, and my wife works, so I don't get out very often. It's nice seeing new people.
Most of the ladies they send to help are very good and seem to be very professional.
November 06, 2019
I am a current client of this provider
They help me the most in their cleaning.
I like that they're friendly.
November 04, 2019
I am a current client of this provider
The only way I get around is through them.
Some of the caregivers do well, and others just come for the paycheck.
November 04, 2019
I am a current client of this provider
In my life, it has allowed me to have a little bit of a break from care taking. That helps a lot.
I like that they pretty much connect with me all the time.
November 01, 2019
I am a current client of this provider
They come in, put my walker in the car, and get me in the car, too. They are good!
They are doing a great job! I let them know how far my appointments are, and they send the caregivers here a little earlier to get me there on time. This is the best agency I have had experience with.
November 01, 2019
I am a current client of this provider
Even though they are inexperienced, it helps me a lot. It impacts me because I can't do things for myself.
I have a problem with the lack of experience of the girls they are sending over. They could hire help that has experience. I have gotten people who have only been in the field for a month without training.
November 01, 2019
I am a current client of this provider
They provide the caregiving services for those that have a lot going on.
The caregivers are well trained, and the office is great.
October 28, 2019
I am a current client of this provider
It has saved me from going crazy.
The lady that comes out is a wonderful person.
October 24, 2019
I am a current client of this provider
The most helpful part is them cleaning and helping me cook because I can't stand for a long time.
Most of the employees before our current one were horrible.
October 23, 2019
I am a current client of this provider
They do things for my husband that I don't have to do.
All the people that they send out seem to be knowledgeable and good workers.
October 21, 2019
I am a current client of this provider
I work multiple jobs to take care of my dad, so it's nice to have someone who can take him to the appointments and understand what he is going through.
They are always personable on the phone. They are extremely nice, and they let me know who the caregivers are going to be. They were able to get a caregiver for my dad at the last minute.
October 14, 2019
I am a past client of this provider
My wife seemed more calm when they were here, and when they left, things seemed to go down hill.
I liked all of the caregivers, especially the last one. I recommended her for employment at the facility.
October 08, 2019
I am a current client of this provider
It would be hard to get along without them. I use a walker and am a high fall risk.
My caregiver is great, understanding, and capable. He is a great guy.
October 03, 2019
I am a current client of this provider
The impact has not been very good because you get no notification if a particular caregiver is coming back. I have to be here to take over when they don't show up. We are so dependent on them, and they need to keep us notified.
One week, we had three different caregivers. I feel like it has straightened out a little bit. I was a supervisor, and I know how to operate things. The caregivers do not come on time. They are here anywhere from 20 to 30 minutes late. The last caregiver we had is always on time.
October 01, 2019
I am a current client of this provider
He has a better outlook knowing that they are taking care of his scarred tissue and foot. They give him foot rubs and shoulder rubs for the pain in his shoulder.
They could get the caretakers out here more regularly.
October 01, 2019
I am a current client of this provider
They have helped by making sure I don't injure myself doing things I shouldn't be.
I like that they are dependable.
October 01, 2019
I am a current client of this provider
My dad is happier and more satisfied, and that makes me not have to put as much time into the care for him.
They could have more available staff, and I do not know what is happening with some of the caregivers complaining that they do not have enough hours.
October 01, 2019
I am a current client of this provider
I think the quality of the people that they hire could be better. The training could be better.
They are responsive to me. Their overall service is excellent compared to others.
October 01, 2019
I am a current client of this provider
So far, we have been very satisfied with their services. They send us good caregivers.
I like way they stay in touch with us and keep us filled in on what is happening and going on.
September 11, 2019
I am a current client of this provider
They're very caring towards my husband. They do more than just showing up. They really do care about what they're doing.
I really appreciate the consistency of our caregivers because we are able to have the same ones.
September 11, 2019
I am a current client of this provider
Any help that I can get is great. Usually, they are really good. The main thing is with the cleaning. That cleaning helps.
They are pretty girls.
September 10, 2019
I am a current client of this provider
It saves me time.
They always come through when they say they'll pick her up.
September 09, 2019
I am a current client of this provider
They do a lot that I can't do at 95. They vacuum and clean up.
They could give longer hours.
September 03, 2019
I am a current client of this provider
They have made our life easier by taking care of my loved one.
I would like them to improve the screening of the candidates.
September 03, 2019
I am a current client of this provider
It's helped me. I just have to do all the shopping. It relieves my stress. I know that with the person there, I can have trust. It helped us when we needed it.
The individuals have been exceptional. Her knowledge and work ethic is excellent.
September 03, 2019
I am a past client of this provider
I felt like the match wasn't right. They weren't the type of person we needed for the type of care we needed.
They were willing to work with us.
September 03, 2019
I am a past client of this provider
They could have worked harder instead of sitting down.
They need to be a little bit more professional.
September 03, 2019
I am a current client of this provider
They are here on time. On special holidays, they send out those with more experience to look after me. They are helping.
I really like it. They do really well. When you need something, they explain it to you before doing anything.
September 03, 2019
I am a current client of this provider
The people that do the scheduling have done an outstanding job.
So far, they have been promptly there and have done a good job at taking care of him.
September 03, 2019
I am a current client of this provider
They're taking care of my father, so it gives me time to work.
The care that they provide is really good.
August 23, 2019
I am a past client of this provider
They enabled my father to stay in his in his home, which is what he wanted to do.
For one thing, every time I called, someone answered the phone. They were friendly, helpful, and did what I asked them to do.
August 22, 2019
I am a current client of this provider
Destiny kept the place clean, but the new caregiver missed some spots.
The last caregiver that was sent did not do as well as the other caregiver.
August 22, 2019
I am a current client of this provider
They have great caregivers that care for their clients.
They are dependable and have good staff.
August 13, 2019
I am a current client of this provider
I couldn't make it without them. They help me with my daily care, like cleaning my house and cooking for me.
I like the caregivers and the ease of being able to contact somebody.
August 08, 2019
I am a current client of this provider
They just come in to give a bath, and it has made it easier for me as well.
I like that they take care of what I want them to do for me.
August 01, 2019
I am a current client of this provider
They need to better maintain the scheduling. I have had people cancel on me several times.
I think that they could improve scheduling.
August 01, 2019
I am a past client of this provider
The people who came were nice people, and they did their work.
They missed days and didn't make them up.
August 01, 2019
I am a current client of this provider
A lot of it is just visiting with him, and their spirits are good, so his spirits are good.
They are dependable, and they have been good when they have been here.
August 01, 2019
I am a current client of this provider
It's good. Three of them are excellent. The other one only washed the dishes, then sat on their device.
Several of them were excellent, but one of them was pretty poor.
July 18, 2019
I am a current client of this provider
I have Parkinson's, and that interferes with everything. It would help if they could get people out here more often.
They are doing a very good job for us.
July 18, 2019
I am a current client of this provider
He has exercises. He does skin care. They help him with getting dressed. They do meal preparation. They take precautions.
We are very pleased with our caregivers that we have for my husband. They are outstanding. We are very happy with them. They are courteous.
July 02, 2019
I am a past client of this provider
They were only here for a couple hours twice a week just to bathe my dad. It wasn't that there were a lot of different things they were doing.
They could have more consistency. They kept having different people, and they had to change the times a lot.
July 01, 2019
I am a current client of this provider
They cooperate and assist in making sure things work with my schedule.
They could get their girls to be punctual.
July 01, 2019
I am a current client of this provider
They sent over Melissa and she is amazing. She boosts his moral, laughs with him, jokes with him, and she can get him to shower. It was great to have someone else here.
They come out, are fast in calling back, stay on top of things, and are very friendly.
July 01, 2019
I am a current client of this provider
They can be here consistently. That would bring all the numbers up.
They can improve on consistency with the caregivers.
July 01, 2019
I am a current client of this provider
I was having bad problems with my leg, and I don't know what I would do without her. I am not able to do much and I have a walker.
The person they sent me is always on time and very helpful. She is really good.
July 01, 2019
I am a current client of this provider
They've been able to do what they're assigned to do, and they all come on time.
I had a caregiver a few weeks ago, but now $1500 is missing and he hasn't come back.
July 01, 2019
I am a current client of this provider
They could be more assertive.
We only used them twice, so I can't really say.
July 01, 2019
I am a current client of this provider
They are very responsive and they call right away. I like the idea that I can expect an answer, and they are very helpful.
They keep me informed if someone cannot make it. They make sure they are very responsive to me.
July 01, 2019
I am a current client of this provider
On the days they are here, I don't have to go over there until the late afternoon because he is taken care of.
The two caregivers have been absolutely amazing with my father and the communication with me from the office has been on point. I don't ever have to worry about changing his schedule. They reach out to me well beforehand.
July 01, 2019
I am a current client of this provider
I have some scheduling arrangements that we need to make. They can help with that in the future.
I like that the lady is very helpful. She's very experienced and always on time.
July 01, 2019
I am a current client of this provider
The guy helps take good care of Ramon, talks with him, and makes him laugh. It makes me feel good so I can sit back and relax.
I am very pleased with the agency. The guy gets here on time and is where he's supposed to be.
July 01, 2019
I am a current client of this provider
They could be more attentive. Sometimes the caregivers that come in are on their phones too much or they step out of the house for a minute. I think they should leave their personal lives away from work.
They have excellent customer service with their communication. The caregivers that have been sent are very caring.
June 24, 2019
I am a current client of this provider
She is pretty much always there. She helps with everything. My mother can't walk, so she assists her with getting in and out of the bathroom. They are very well trained.
They are very dependable.
June 14, 2019
I am a current client of this provider
It definitely improves our situation. Some caregivers follow instruction a little better then others. They listen, but don't always seem to follow through.
I have no reason not to recommend them. It would be nice if they had more staff and caregivers.
June 12, 2019
I am a current client of this provider
They help me. They need to train staff more on the psychological needs of a person.
I needed help, and I needed it now, and they did not give it to me. They said it took over a day. I didn't need it tomorrow. I needed it today.
June 03, 2019
I am a current client of this provider
They are friendly and polite.
I like the way things are handled. They answer the phone in a very polite way.
June 03, 2019
I am a current client of this provider
The services help me a lot. The caregivers watch after my dad, and it has totally improved my life.
I am totally happy with the company. I like the thoroughness.
June 03, 2019
I am a current client of this provider
They've relieved my anxiety through being able to assist me with the things that I can no longer do well.
They're really confident, good, and right on the mark with what they're tasked to do. They make sure that you get what you need and can fully benefit from the service.
June 03, 2019
I am a current client of this provider
They give me confidence. I don't have to ride a bus because of them.
I like that they do what they promised. I had them for transportation, so if I needed a car at 10, it was here at 10.
June 03, 2019
I am a current client of this provider
It relieves a lot of stress from me. They do what's difficult for me to do.
They are easy to deal with. I can always get someone at the office.
May 03, 2019
I am a current client of this provider
It is most helpful through keeping up with his general care, helping him with dressing, and other things that can be too much for one person to do alone. They also help with bathing sometimes and help him with his mobility.
They can improve the communication with the clients.
May 01, 2019
I am a current client of this provider
I would like them to stick to what they say. If they say they are going to be here tomorrow, they should be here tomorrow. They shouldn't give me excuses about why they can't be here.
They should be able to talk to each other so everybody knows what their jobs are.
May 01, 2019
I am a current client of this provider
When I needed them, it was good. They just helped with having someone be here with her when I went on errands. She needs twenty-four hour care.
We've only had four visits with four different people so far. I don't have a lot to compare it with. It's usually just someone sitting. They just have to sit with her.
May 01, 2019
I am a current client of this provider
They do what we ask with no complaints. It is very convenient for me to have my loved one taken care of.
I am happy with the caregiver, but I am not happy with the office staff at all.
May 01, 2019
I am a current client of this provider
My husband has had a stroke and so he has difficulty talking and moving, so they've helped me when he takes a shower and with his care. They help me get him around the house.
The people who have come have been really excellent in their care.
May 01, 2019
I am a current client of this provider
It makes life easier on me and is helpful.
The administration could be more forthcoming when asked questions.
May 01, 2019
I am a current client of this provider
It helps my son to get around with his oxygen when I can't be here and to monitor his blood pressure.
They follow up really well.
May 01, 2019
I am a current client of this provider
They have good communication, and the overall care is good. It's quality care.
I just think they're people oriented. I think that they have good quality services, and they really care for their clients.
May 01, 2019
I am a current client of this provider
It's helpful that they just show up.
I like the professionalism they have with their staff.
May 01, 2019
I am a current client of this provider
I can't bathe my father because I'm not strong enough, so the caregiver gives him a shower three times a week.
The caregivers are very good. They take the time to listen to my father and spend time with him.
April 23, 2019
I am a current client of this provider
They are very nice. When you ask them something, they will do it. The caregivers that come here are very nice.
They come in, they give my loved one a bath, and then they just sit.
April 01, 2019
I am a current client of this provider
They can be more efficient and consistent.
I don't have a problem with the nurses, but the people in the office aren't good communicators. They aren't on top of their business.
April 01, 2019
I am a current client of this provider
They people that they send or sent are just outstanding becuase they care about me and have an interest in how I am doing.
They really care, and they are really on top of things.
April 01, 2019
I am a current client of this provider
It's been very helpful. They're on time and good at what they do. They're caring.
They are very professional.
April 01, 2019
I am a current client of this provider
They interact with my loved one and make them smile.
I like the people that come.
April 01, 2019
I am a current client of this provider
They give me free time to do other things that I need to do.
I would like to see the quality of care improved.
April 01, 2019
I am a current client of this provider
Total Care Connections helps me with peace at mind so I can go places without worrying.
I would like the last minute help and it's kind of hard to get it.
April 01, 2019
I am a current client of this provider
My loved one looks forward to it and it helps him a lot with things he cannot do on his own.
I like the care my loved one is getting. It is very good and the caregiver does a good job.
April 01, 2019
I am a current client of this provider
They come and help my loved one with his daily medication. I would like someone who has more of a personal touch, and talks with my loved one more.
I wasn't impressed with the first caregiver, and I don't like that the caregivers aren't consistent.
April 01, 2019
I am a current client of this provider
She does everything for me. She does not have to be told to do anything.
I like the caregiver that they sent. She does everything that I ask and more.
March 19, 2019
I am a current client of this provider
They have been good at working with Violet and she has enjoyed the caregivers.
They have been very helpful when working around our schedule.
March 18, 2019
I am a current client of this provider
They help me physically with things that I can't accomplish because I get tired.
Overall, the caregivers they have sent have been very good and successful.
March 12, 2019
I am a current client of this provider
They help with my loved one's daily functions.
They have more availability in the caregivers.
March 01, 2019
I am a current client of this provider
They've corrected the inequalities.
I would like to see the quality of the caregiver improved. They were poorly trained.
March 01, 2019
I am a current client of this provider
The caretaker is able to go to the appointments.
The way that they are willing to work with him and the family is great.
March 01, 2019
I am a current client of this provider
They help me with my job, I go to work with peace of mind.
A little bit more training with the providers would be nice.
March 01, 2019
I am a current client of this provider
They could text that the provider is on the way.
They need to be consistent in showing up.
March 01, 2019
I am a current client of this provider
She is very happy with the help she receives because she is home alone on an electrical chairs.
I like that they are very flexible with the caregivers they provide.
March 01, 2019
I am a current client of this provider
They need to be more honest with me.
I do not know what the agency can do better, I simply do not like them.
March 01, 2019
I am a current client of this provider
They just need to schedule people to come.
We have had a lot of trouble getting people to come when they're scheduled.
March 01, 2019
I am a current client of this provider
We have a lot of trouble trying to get service.
I would like to see the communication improved.
March 01, 2019
I am a current client of this provider
They have gotten me away from the situation here.
They come in and they go beyond because they went ahead and scrubbed the floor and cleaned the windows and I am totally happy.
March 01, 2019
I am a current client of this provider
Sometimes some of the caregivers would sit around when there wasn't anything to do, but some would find something to do.
My biggest concern is that caregivers had issues the morning of the service and it is hard to readjust if someone wasn't coming over.
February 19, 2019
I am a current client of this provider
The fact that we have had consistent caregivers has helped.
I like the fact that they are very cooperative, and they communicate very well.
February 19, 2019
I am a current client of this provider
They take care of me pretty well. They are honest.
I like the people because they are nice and honest.
February 19, 2019
I am a past client of this provider
They were just there to provide companionship, to help me get stuff, and to help me get dressed.
They were always on time and they had good people.
February 13, 2019
I am a current client of this provider
They have been on time. When they say they are going to be here, they are here.
They have been really good. When I call, they are here.
February 12, 2019
I am a current client of this provider
It depends on the worker. Some have been fabulous and others not at all. That's the nature of the beast. One in particular has been fabulous. One has been good, and the others haven't been appropriate. The management is excellent.
I think that they should pay the front-line workers more money so they attract a higher quality caregiver. When paying as little as possible, you don't get as high quality of employees.
February 12, 2019
I am a current client of this provider
The caregivers need to do their job.
The caregivers they send here are lazy.
February 08, 2019
I am a current client of this provider
They are very loving to my mom. They care about her and her well-being.
A quicker response time if I needed someone to work would be good.
February 06, 2019
I am a current client of this provider
We have a great worker who has been here for 3 and a half years of satisfying service.
They should communicate their aims and ambitions.
February 06, 2019
I am a current client of this provider
They help with my husband's personal care.
We have had really good caregivers.
February 01, 2019
I am a current client of this provider
They are able to really help him. I could not have asked for a better company.
Our caregiver is amazing, and they have been so accommodating.
February 01, 2019
I am a current client of this provider
I get to shower. They just help with my shower.
They are courteous and friendly.
February 01, 2019
I am a current client of this provider
It makes it so much easier for us. It would awful without it.
We ran through one or two caregivers before we got a good one. They were working with us all the way through.
February 01, 2019
I am a current client of this provider
They help me the most by making me breakfast.
I would like the agency to provide more information to me.
January 21, 2019
I am a current client of this provider
They have really helped me a lot. They help the most by allowing me to get out of the house. I need help taking care of her.
Anytime I call, they are extremely friendly. They always try to work the hours that we need.
January 15, 2019
I am a current client of this provider
Because my of husband's illness, I have to be here with him. I run a community food pantry, and without them, I would not be able to run the pantry.
They were immediately available to help us. They came with everything we needed.
January 15, 2019
I am a current client of this provider
I have my home care provider help me with showering and shaving.
I like the services. They are good, and I have been very happy with them.
January 15, 2019
I am a current client of this provider
They take care of certain duties that I would have to perform for Catherine's 16 hour week.
I like their attention to detail and punctuality.
January 10, 2019
I am a current client of this provider
Everything I need, they do. I just had surgery, so they provide for me.
The people are dependable, reliable, and everyone is very friendly.
January 10, 2019
I am a current client of this provider
My husband needs the care, and he needs the help.
I am very pleased. I like everything about them. They ask if I ever need any extra care, and they will do anything.
January 08, 2019
I am a current client of this provider
They move him around in bed and from side to side because he is bedridden.
They need more male caregivers.
January 07, 2019
I am a current client of this provider
I need help, so there's no doubt that they're here to help me with my husband. There's no doubt that they are helpful. I think they'll do better once they're here more.
I think they're just learning what's required over here.
January 07, 2019
I am a current client of this provider
With my father's pain it is hard to tell what works and what doesn't. He has someone for therapy come once a week and there is not much else he needs. They need to be more patient with my father.
Those who use Total Care Connections, will be taken care of.
January 03, 2019
I am a current client of this provider
They save me money, which is a big help. They could help more by having more caregivers that are more available. My dad has a hard time with unfamiliar people.
My dad is bedridden and is not able to communicate well. The guy that comes keeps him company, but doesn't do a lot of care.
January 02, 2019
I am a current client of this provider
They could make things easier for me if they provided foot care for me, but the caregivers don't know how to do that. It seems like they are just hired off the street.
The people in the office are fine, and they talk to me like they're professionals. The staff that comes out here is not as good as the people in the office, and I'm getting tired of it. I have to go back and check their work.
January 02, 2019
I am a current client of this provider
They do a very good job of tending to my leg. It was amputated and they do a great job of cleaning the wound.
I like that they allow me to stay home and still receive good care.
January 02, 2019
I am a current client of this provider
They have made things easier because I am getting ready to sell my house so the girl has helped me to pack and clean things.
I like that they are friendly, organized and have priorities.
December 14, 2018
I am a current client of this provider
I don't have to worry about my dad because he is well taken care of.
We have gotten very lucky with the people they have seen and they have been very responsive to anything that we needed changed.
December 11, 2018
I am a current client of this provider
They have helped her by helping me. They help me bathe her and they watch her while I run errands.
I like that they answer questions right away. They are willing to help with anything that I need.
December 08, 2018
I am a current client of this provider
They are smiling constantly and they are sympathetic all the time.
They are friendly.
December 01, 2018
I am a current client of this provider
My wife and I have been helping my mom, who lives by herself, and now we have a little more time to do what we need to do because they come help her.
People need to make sure that they have high expectations for the company.
December 01, 2018
I am a current client of this provider
This agency has helped us by being very responsive to our needs. If we need to cancel or do a schedule change, they are accommodating.
They have been very accommodating. Some of the caretakers are not as outstanding as others, but that's not the agency's fault.
December 01, 2018
I am a current client of this provider
They could always improve.
They could be better at scheduling.
December 01, 2018
I am a current client of this provider
I can't do any household stuff by myself and I need personal care stuff. That all gets taken care of everyday.
I think that some of the people could use a little more training on how to help out with household stuff. Some people don't seem to know the basics.
December 01, 2018
I am a current client of this provider
My husband and I have three evenings a week now that we can do things on our own. Mom really looks forward to the caregiver coming in.
They are very responsive.
December 01, 2018
I am a past client of this provider
I liked my caretaker.
They were very good with me.
December 01, 2018
I am a current client of this provider
I am fairly crippled myself, and it is hard to do the things they do for us.
This company always keeps in touch with me and they are just excellent about that.
November 27, 2018
I am a past client of this provider
The purpose for which they were meant was great. It made him uncomfortable, but it had nothing to do with company.
They were very personable and professional. They took time explain things and ask questions.
November 26, 2018
I am a current client of this provider
I would allow their caregivers to do more, if their mannerisms and personalities are different.
They could give better quality caregivers.
November 19, 2018
I am a current client of this provider
I could use all the help I can get. They help me physically and mentally.
They should have more staff available.
November 19, 2018
I am a current client of this provider
It helps me if somebody comes, but they don't send someone who is qualified. I have to show them what to do. They say they are qualified, but when they show up, they don't know.
They need a change of attitude. Whenever they send out people, they don't let me know if someone won't show up. They send a strange people into the house. My loved one is waiting, and they will send someone a day later. Whenever I talk to a certain person, they make me feel ashamed. They try to shame me. The people I like quit because they aren't being paid enough. I have had good care with them and they send cards on my loved one's birthday and Veterans' day. They know what I'm struggling with. The person who is coming stops coming and they don't let me know. I have to call them. I thinking of calling for a new company.
November 02, 2018
I am a current client of this provider
She does the vacuuming, and the dishes which helps me out tremendously.
They could send people out here that know what they are going to do.
November 02, 2018
I am a current client of this provider
They have given for time for myself to do things I wouldn't do otherwise.
It is convenient. The caregivers are pleasant and kind.
November 01, 2018
I am a current client of this provider
It is nice to have someone here that is keeping an eye out on her while my wife and I go to work.
They are very reliable, friendly, get along great with the client and do what we need.
November 01, 2018
I am a current client of this provider
They do anything for me. They are able to guide my husband wherever he needs to go, and they provide the care that he needs.
They are very honest with me.
November 01, 2018
I am a current client of this provider
They could just have better training.
I think that some of the caregivers might need some more training in the assisted living part.
October 30, 2018
I am a current client of this provider
I get a little reprieve, and get to take a breather while they take care of my husband.
The caregiver that comes to the house is just so lovely. She is there for whatever I need, and the nurse that came out is also just awesome. I just feel taken care of.
October 15, 2018
I am a current client of this provider
They are giving my husband the attention he needs. They are open minded, they talk to him, and they help him with exercise.
They have great providers. They do their job, they are courteous, they are really helpful, and they are here on time.
October 08, 2018
I am a current client of this provider
If they came in to be a little more ready to do the work and have my interests in heart, that would be great.
The caregiver seems to be busy when they get here, and the caregivers seem to be preoccupied when they get here, but they do the work.
October 04, 2018
I am a current client of this provider
It allows me to work from home and it gives her people to be with her consistently.
They're very consistent and make sure that someone is covering the shift. They're very reliable.
September 30, 2018
I am a current client of this provider
They have helped me with general cleaning.
I want someone that takes more time on what I need them to do.
September 13, 2018
I am a current client of this provider
They young girl braided my hair and trimmed my beard. They did a pretty good job at it too.
They show up on time and do good work for me.
September 04, 2018
I am a current client of this provider
She does housekeeping at ten times of speed of light, and when she does my grocery shopping, she does not make mistakes.
They always respond to me and keep me up-to-date with what is going on. I really like my particular caregiver.
September 04, 2018
I am a current client of this provider
They have been able to help her with lightweight house work and bathing that she has not been able to do. It has been an amazing thing for her to have.
The young lady that comes seems to be very caring, outgoing, and very attentive to mother's needs.
August 22, 2018
I am a current client of this provider
They have helped me by mopping my floors, cleaning my bathroom, and doing my laundry. They do all the things I can't do.
They are everything I need. I have one caregiver and she is amazing. She does everything without being told.
August 21, 2018
I am a past client of this provider
It was awful because I have to travel every single weekend, and not move her in with me because she can't get the care needed.
There were only two who knew what to do. They were not licensed CNAs. There were several days were we were suppose to have people, but they said they couldn't come
August 15, 2018
I am a past client of this provider
I was able to get away.
They were efficient, thorough, on time, and accommodating.
August 15, 2018
I am a current client of this provider
She bathes me and changes my clothes, and that's very important.
They've always responded to anything I had a problem with.
August 02, 2018
I am a past client of this provider
The lady would sit in the bedroom with me, and we would talk and get along. She assisted me with getting breakfast and showers; things I would normally not be able to do while my husband was gone.
They came out and took care of us. The lady who set up the appointments was very kind.
August 02, 2018
I am a current client of this provider
They bathe Cara and Gia Davis does her hair perfectly. It looks really nice.
They ask me what I need done. They're very caring and willing to do what I ask them.
August 02, 2018
I am a past client of this provider
They came in and saved the day with my grandma. She really liked them.
They were really good, but towards the end, one of the employees did not show up. They were really good with my grandmother.
August 02, 2018
I am a current client of this provider
Only by having people available, they are doing fine other than that.
They are short of people. When I asked for someone, they didn't have anyone. This problem has just been recently.
August 01, 2018
I am a current client of this provider
They care. If I have something that needs to be done, they do it.
They are on time, caring, and they notify me if there is any change.
July 20, 2018
I am a current client of this provider
She is happy with them and they help her with shopping and every day chores.
The people that they have sent out to take care of my loved one are really good, she likes them.
July 18, 2018
I am a current client of this provider
Sometimes when they send different caregivers, it's hard because I have to brief them on what they have to do. They don't know what to do when they get there, I have to tell them what to do exactly.
They could at least try to send a caregiver consistently, rather than send different caregivers.
July 06, 2018
I am a current client of this provider
I like the fact that they have ongoing teaching and are always educating their caregivers. They are very professional.
July 05, 2018
I am a current client of this provider
They walk my loved one to the bathroom, make sure he has his medication, and are understanding and patient with him.
They are prompt, and they send people that are skilled enough.
July 05, 2018
I am a current client of this provider
They give me confidence to be able to get back to a normal life. They make me happy.
Every time they're here it's positive. They're professional and can do just about anything.
July 02, 2018
I am a current client of this provider
It is easier to stay in my own room and they keep my house a little bit cleaner.
They are here on time and are prompt.
July 02, 2018
I am a current client of this provider
It been very positive in their ability to do other things.
They are very responsive and helpful.
July 02, 2018
I am a current client of this provider
They could be more thorough when cleaning.
They've managed to take care of all of my needs.
June 20, 2018
I am a current client of this provider
My loved one looks forward to the caregivers coming because they interact with them.
Everyone there is pretty caring and they are pretty good.
June 18, 2018
I am a current client of this provider
They come and do things to him like bathing that I find hard to do for him.
They are thoughtful and look after not only my dad, but myself, and they make sure that both of our needs are met.
June 07, 2018
I am a current client of this provider
She is extremely helpful.
The caregiver my mother has is perfect for her.
June 06, 2018
I am a current client of this provider
The main thing is the relationship that I have with the caregiver. They are not a doctor or a nurse, but they see things. I am a paraplegic and it helps because we bounce things off of each other.
The most important thing is developing a relationship with the caregiver because they can see my progress. I live alone and it is good to have them here.
June 06, 2018
I am a current client of this provider
It makes a big difference to have them. The help the most with the shower.
They are dependable, and the office is very helpful.
June 05, 2018
I am a current client of this provider
They help me get my bath, they get my food, they clean up behind me, and and they do all I need.
They help me and do a good job, that's all I can ask.
June 05, 2018
I am a current client of this provider
They could've informed me about the presence of their website.
They could improve their communications with me. It was a struggle at the beginning.
June 04, 2018
I am a current client of this provider
They would be more helpful if they could make a bed, and if they would send me someone who is 21 to go the store and buy liquor for me.
I'm not very happy with them right now because the caregiver I have has been unreliable. Sometimes she doesn't show up.
June 04, 2018
I am a current client of this provider
I can't walk and they come in and take care of me.
I like everything about it and the way that they take care of me is okay.
June 01, 2018
I am a current client of this provider
It's kind of hard to say. I depend on people to come into my house and dress me and bathe me. Without them, it would be hard to go out into the world each day.
I like the caregivers, and some of them are really wonderful.
May 21, 2018
I am a current client of this provider
Because I work, the services make me feel that at least there is someone assisting my dad while I'm not there during the day. I feel a little secure about not being home and that they are taking care of him.
They are consistent in the caregivers sent to us and we have had positive home care. The scheduler should be more assertive because this past week my dad wasn't showing up on their calendar so the caregivers didn't come.
May 18, 2018
I am a current client of this provider
It's not enough time, but I can't afford them. If she were here more, that could make it better. It's not her, it's me. I broke my neck and I'm in a neck brace. She sweeps, cleans, and mostly cooks. I try to go to the grocery store, but sometimes she goes fpr me because I can't drive. She does anything willingly.
I like my caregiver. She helps me do a wide variety of things and I just love it. She's got a great attitude.
May 17, 2018
I am a current client of this provider
They are taking care of him. They give him showers and do things I can't do for him. They just give me a break, and that is very helpful.
They are very good and friendly, and very dependable.
May 02, 2018
I am a current client of this provider
I had some problems and needed to fire two caregivers before I found one that worked out. I have had some problems with people in the office staff. The caregiver does things that I am unable to do. They do many things around the house.
May 02, 2018
I am a current client of this provider
They have been really good, and all of the caregivers are very good at taking care of my husband. They seem like they are all qualified. When I call, the office staff answers the phone and gets someone here for me. They get someone here right away. I needed some respite care because I can't leave my husband by himself anymore, so they have helped me a lot.
May 01, 2018
I am a current client of this provider
They have great caregivers, and they answer all my questions. I have no issues. Without them my life would be a lot more difficult. It helps me take care of my immediate family.
May 01, 2018
I am a current client of this provider
Everyone tries to help me as much as they can. I'm extremely happy with them. They don't leave me alone for long periods of time and do errands for me. They take really good care of me.
May 01, 2018
I am a current client of this provider
They don't have enough employees. When I have a standard thing for them to come out twice a week, it is great. When I throw in an extra day to get help for respite, it's hard. It's hard to get someone thrown into the mix when something extra is needed. The caregiver does a good job. He is great with my husband.
April 20, 2018
I am a current client of this provider
I really like how friendly the caregivers from Total Care Connections are! It has helped to improve the general health of my grandfather, while making life easier for my father and I who usually care for him.
April 19, 2018
I am a current client of this provider
We have two different caregivers, and they both are very good. We get along very well with them. They have good conversations with my husband. I think it is helping.
April 05, 2018
I am a current client of this provider
They've called a few times and said the caregiver couldn't make an appointment. They said they would try to get someone over here, but I'm not happy with them. They help the most by showering him.
April 05, 2018
I am a current client of this provider
They have showed me consideration. They have been able to do things here that I need done.
April 04, 2018
I am a current client of this provider
I think they need to do better with paying attention to the people who work for them. They are short of people a lot. My personal caregiver is very good. They make life easier because they provide excellent care.
April 02, 2018
I am a current client of this provider
Total Care Connections sent us a great nurse for the care evaluation. They have been great from the beginning. The care gives me the opportunity to get away from time to time without leaving my husband alone.
April 02, 2018
I am a current client of this provider
I actually have one caregiver, whom I have had for over a year, and she is great. I have no complaints whatsoever with her. They take care of my father-in-law every morning, which is absolutely a blessing to me. Without Total Care Connections, I would be in trouble.
April 02, 2018
I am a current client of this provider
They keep in touch with me constantly, and I like that. My loved one does not have to worry about much anymore. He gets he help he needs.
April 02, 2018
I am a current client of this provider
The caregivers always want to do the very best for their patients and the company truly cares. The services have helped me enormously with my dad. He needs help being showered and bathed. I cannot imagine not having the extra help.
April 02, 2018
I am a current client of this provider
They are very willing to work with whatever my parameters and expectations are. The receptionist and caregivers listen very well. They are always able to meet my needs. They do the things I could not do myself.
April 02, 2018
I am a current client of this provider
We have had some really good caregivers, but we have had big turnover. My father-in-law has vision impairment and can't see, so for him it is important to have help with his daily care like shaving and things.
April 02, 2018
I am a current client of this provider
They should do their work and not come and sit down and just watch television once they're done. My loved one needs to show the caregivers what he wants done but he doesn't talk to them or show them what needs to be done.
April 02, 2018
I am a current client of this provider
We had a rocky start. We had too many people here, and no one would show and people came when I didn't know they were. I think it's figured out now. The caregiver is very attentive to my mother. She is a conversationalist, which is great because my mother is over 100 years old but has all of her faculties. She likes visits and that helps me a lot.
April 02, 2018
I am a current client of this provider
I don't know how well their people are trained. The training and initiative of some of the workers could be better.
March 15, 2018
I am a current client of this provider
They match perfectly. She is good and does more than she has to, she's sweet to my mother and explains things to me when there's a problem.
March 12, 2018
I am a current client of this provider
The caregiver shows up on time and they're very knowledgeable and professional with what she does. I've done other services before, and it's refreshing to have someone who knows what they're doing. I don't have to do everything for my husband and I can have time to pay my bill without being interrupted every few seconds.
March 07, 2018
I am a current client of this provider
They can have better quality and consistency of care. Their communication can also be better. They have certainly helped my husband with taking a shower and getting dressed. They go with him on walks. They have definitely improved his life.
March 07, 2018
I am a past client of this provider
We didn't have them long. If we had gotten feedback from them on a daily basis, we would have been more pleased with them. The caregiver called the hospital when my father needed to go. She also called us when that happened, and met us at the hospital.
March 07, 2018
I am a past client of this provider
Total Care Connections was prompt with their services, they made sure that I had enough oxygen. I breathed easier at night because of them.
March 06, 2018
I am a current client of this provider
The services from Total Care Connections make my life easier by eliminating problems and giving me someone to talk to.
February 14, 2018
I am a current client of this provider
I am happy that the services are there and are always available to us. The services help us a whole lot. We would not be able to survive without them.
January 19, 2018
I am a current client of this provider
My husband has been helped so much since we've had them come in. They are great on the spot and make sure that we have someone. My husband has ALS and just helping him get up and dressed and go out with a positive attitude has been great.
January 18, 2018
I am a past client of this provider
They could have been more consistent with caregivers. Just having someone check on him and prepare meals for him helped a lot.
January 17, 2018
I am a past client of this provider
There were different caregivers all the time. They didn't have the same caregivers. When they send other people, I had to stay to tell them what I want and how to do it. I think that they can't do it because they can't get one caregiver for all the time. They have to have a different caregiver, which is a drawback.
January 11, 2018
I am a current client of this provider
Total Care Connections has totally satisfied us. I would have liked to have discovered this company sooner. Our caregivers are wonderful and help me to provide care for my husband.
January 02, 2018
I am a current client of this provider
They seem to do their work completely. They will look for things to do. They don't wait for me to tell them what to do. They seem to know what needs to be done and do it.
January 02, 2018
I am a current client of this provider
The people who have been here come and sit with my loved one when I'm gone. Everyone is polite and on time. They're here when I need them. They answer when I call and schedule it and come on time.
January 02, 2018
I am a current client of this provider
If I had anybody who's needing help, I would have no problem whatsoever telling somebody about them. The services are great. Knowing the caregiver is here when she comes through the door is great.
January 02, 2018
I am a current client of this provider
They work with me as far as changing the care schedule when I need to. They help me care for my father and provide care for me as well since I've had some surgeries.
November 20, 2017
I am a current client of this provider
We're using Total Care Connections for my husband. They were the first ones that contacted me, and I was impressed with what they had to say. The service was great, up until I got less than 24 hours' notice that the caregiver left. He was doing great, and we loved him. They're working on getting another person in here. They provide light housekeeping, physical activity, and mental stimulation. His work attitude was excellent. They really strive to search for the right match.
March 07, 2017
I am a current client of this provider
Total Care Connections has been a marvelous help to me. It is hard for me to do a lot of things that I would need to do for my father, and they are here to help. I would not be able to do it without them. Total Care Connections is always on time, is here for the hours they are needed, and does what they are asked to do. The caregivers go above and beyond and are kind. They talk to my father, ask him questions, and try to engage him. They show kindness and interest. Every caregiver my father has had has been a perfect match. They show interest and I feel like they like their jobs. They have been a big help.
February 28, 2017
I am a current client of this provider
Total Care Connections is a good, loving company. They try to make sure you have a good fit with the caregiver. If I have any questions or problems, the team is right there to help me through it. I called them, and they bent over backwards to help me.
October 31, 2016
I am a past client of this provider
I wanted to take a moment to thank you for the caregivers your company provided to my father, Lee, the past two years since he fell and broke his femur. With your help (and because my siblings and I live out of state) he was able to stay in his home until he entered the hospital and hospice the last week and a half of his life at the ripe age of 92.
A few key caregivers were like family to us and treated Lee with utmost respect and dignity. They would often go above and beyond, such as sending him photos they took of sunsets or cacti, knowing that he used to be an avid photographer. He shared his love of cooking with them from his wheelchair, and I'm sure they good-naturedly listened to a few mini lectures in microbiology!
Your office staff was also very helpful to me as point-person when I had questions about scheduling or billing. Our family appreciates all you have done for us. Thank you.
Sincerely,
Jan
March 07, 2016
I interviewed this provider
Total Care Connections has a great team behind them! The leaders of this organization truly care about your loved one. Excellent care and co-operation and they are great at matching caregivers to family's personality and needs.
March 03, 2016
I interviewed this provider
The customer service and management are top notch...a very professional and friendly staff. The care staff are the best I've encountered! They are screened thoroughly, and continuously monitored in the best interest of the client!
January 05, 2016
I am a past client of this provider
I will recommend Total Care Connections to everyone I know. They always provide excellent service and I know that it is a company I can trust.
December 10, 2015
I am a current client of this provider
Total Care Connections is simply the best in home care providers in Tucson and southern Arizona. We have been part of the Total Care "family" since 2009, and they indeed treat our family as their own. We first used their services when we needed help with my father's care during the end of his life, and now with full time care for my mother. They are always responsive and attentive. They listen to their clients, and their caregivers provide superb, loving and warm care for my mom. If problems or concerns arise, their staff respond immediately. I sleep well at night knowing that my mother is receiving quality care.
April 17, 2015
I am a current client of this provider
I’m not that pleased with Total Care because it’s hard to get consistent caregivers, but my mom also kept changing the schedule which doesn’t help. It’s kind of startling when a new caregiver shows up. There have been some few issues, but they’ve also worked with us on some problems.
About Total Care Connections
Total Care Connections is Southern Arizona’s largest and most respected, locally-owned provider of compassionate In-Home Care & Assisted Living. Since 2009, our team has provided high quality care to thousands of people throughout the greater Tucson region and we are passionate about serving you and your family’s needs.
If you are looking to bring professional health care into your home, our team of certified Arizona caregivers are trained in all aspects of senior care including Alzheimer’s and dementia care, hospice and end-of-life care, companionship care, joint replacement recovery, and personal assistance.
Likewise, if your doctor has recommended a specialized health facility or you are looking for any type of long-term assisted living or nursing home, our team is happy to recommend some wonderful options for you in Southern Arizona.
Get Costs
Services and Amenities of Total Care Connections
Agency Type
- Full Service Agency
Range of services
- Companion Care
- Personal Care Assistants
- In Home Health
Types of care
- Transportation: Yes
- Doctor Visit Companionship
- Light Housekeeping
- Transfer Assistance
- Dressing And Grooming
- Bathing And Toileting
- Exercise
- Finances Bookkeeping
- Walking Wheelchair Assistance
- Memory Care
- Companionship
- Meal Preparation
- Errand And Grocery Assistance
Travel
- Travel Details: Staff Will Travel 30+ Miles To Provide Care.
Screening
- In Person Interviews
- Reference Checks
- Driving Record Check
- Residency Confirmation
- Background Checks
- Drug Screening
- Sex Offender Check
Training
- Continual Training
Training Areas
- Patient Transfers
- Stress Management
- Family Communication
- Transition Issues
- Memory Care Training
- Ethics
- Validation Techniques
- Training Areas Extra: Hoyer Lifts
Payment options
- Insurance
- Credit Card
- Check
- Payment Options Extra: Ach
Payment details
- Payroll Provided For Caregivers
Bonded/insured
- Bonded And Insured
Licenses
- Licenses: Home Health License
