I think we'd be lost without them.
The people that they send out, for the most, part are good and caring. They take care of my husband.
Total Care Connections
Offers Home Care
203 Reviews
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(800) 973-1841
Reviews of Total Care Connections
Home Care Reviews for Total Care Connections
April 23, 2019
I am a current client of this provider
April 23, 2019
I am a current client of this provider
They are very nice. When you ask them something, they will do it. The caregivers that come here are very nice.
They come in, they give my loved one a bath, and then they just sit.
April 04, 2019
I am a current client of this provider
There is usually very good communication when it comes to schedule or caregiver changes. They try to fill the vacancy with a good fit.
My mom has had some very awesome caregivers, but has also had ones that aren't as great. The last two caregivers are outstanding.
April 04, 2019
I am a current client of this provider
They have made things easier for my dad by helping to bathe him.
I like that the caregiver we have right now. She is very good and comes in and does what she is required to do.
April 03, 2019
I am a current client of this provider
They give him the baths.
We started out 3 days a week, which was fine. We needed to switch around days and we weren't able to get our normal providers.
April 02, 2019
I am a current client of this provider
They've always been there when I've needed them and needed extra time.
I like that they're willing to work with my schedule.
April 01, 2019
I am a current client of this provider
They can be more efficient and consistent.
I don't have a problem with the nurses, but the people in the office aren't good communicators. They aren't on top of their business.
April 01, 2019
I am a current client of this provider
They are helping me with showers.
I don't have any problems with them. They are great.
April 01, 2019
I am a current client of this provider
He can't shower himself, and he can't do these things.
I would like to see the availability of quality caregivers, and the quality people don't stay, and they can't get enough hours.
April 01, 2019
I am a current client of this provider
They people that they send or sent are just outstanding becuase they care about me and have an interest in how I am doing.
They really care, and they are really on top of things.
April 01, 2019
I am a current client of this provider
It's been very helpful. They're on time and good at what they do. They're caring.
They are very professional.
April 01, 2019
I am a current client of this provider
It helps me out a lot. I can do errands and leave my loved one at home without being worried.
They come in handy.
April 01, 2019
I am a current client of this provider
They interact with my loved one and make them smile.
I like the people that come.
April 01, 2019
I am a current client of this provider
They give me free time to do other things that I need to do.
I would like to see the quality of care improved.
April 01, 2019
I am a current client of this provider
They could finish their tasks. If they fold the laundry, they could put it away.
They could listen to what I ask to have done. They do it, but they don't do it all the way.
April 01, 2019
I am a current client of this provider
Total Care Connections helps me with peace at mind so I can go places without worrying.
I would like the last minute help and it's kind of hard to get it.
April 01, 2019
I am a current client of this provider
They could convince the VA that I can get more than thirty days a year.
It is really weird. The office needs to improve. They should understand when I need the care.
April 01, 2019
I am a current client of this provider
My loved one looks forward to it and it helps him a lot with things he cannot do on his own.
I like the care my loved one is getting. It is very good and the caregiver does a good job.
April 01, 2019
I am a current client of this provider
They come and help my loved one with his daily medication. I would like someone who has more of a personal touch, and talks with my loved one more.
I wasn't impressed with the first caregiver, and I don't like that the caregivers aren't consistent.
April 01, 2019
I am a current client of this provider
She does everything for me. She does not have to be told to do anything.
I like the caregiver that they sent. She does everything that I ask and more.
March 19, 2019
I am a current client of this provider
Right now everything is fine. Some of the past caregivers were terrible and had bad attitude.
The help needs to have more experience.
March 19, 2019
I am a current client of this provider
They have been good at working with Violet and she has enjoyed the caregivers.
They have been very helpful when working around our schedule.
March 18, 2019
I am a current client of this provider
They help me physically with things that I can't accomplish because I get tired.
Overall, the caregivers they have sent have been very good and successful.
March 12, 2019
I am a current client of this provider
They have helped with my husband immensely. They have helped us emotionally and physically. He looks forwards to his caregivers coming. When he is happy, I am happy.
I like the caregivers that they are sending us.
March 12, 2019
I am a current client of this provider
He takes good care of me and helps me walk and get around.
Richard is always on time and is very attentive. He knows how to take care of me.
March 12, 2019
I am a current client of this provider
They help with my loved one's daily functions.
They have more availability in the caregivers.
March 12, 2019
I am a current client of this provider
I can't get him in and out of the tub, so they bathe him for me.
They could notify my husband or me more quickly when the caregiver can't come or is coming late.
March 07, 2019
I am a current client of this provider
The company gives quality care and make sure their workers know what they're doing.
They are very good, Christian people. They are willing to go the extra mile to help.
March 01, 2019
I am a current client of this provider
They've corrected the inequalities.
I would like to see the quality of the caregiver improved. They were poorly trained.
March 01, 2019
I am a current client of this provider
The caretaker is able to go to the appointments.
The way that they are willing to work with him and the family is great.
March 01, 2019
I am a current client of this provider
They help me with my job, I go to work with peace of mind.
A little bit more training with the providers would be nice.
March 01, 2019
I am a current client of this provider
They could text that the provider is on the way.
They need to be consistent in showing up.
March 01, 2019
I am a current client of this provider
She is very happy with the help she receives because she is home alone on an electrical chairs.
I like that they are very flexible with the caregivers they provide.
March 01, 2019
I am a current client of this provider
She does everything I want her to! She bathes me.
I like that the caregiver I have is excellent.
March 01, 2019
I am a current client of this provider
They need to be more honest with me.
I do not know what the agency can do better, I simply do not like them.
March 01, 2019
I am a current client of this provider
They just need to schedule people to come.
We have had a lot of trouble getting people to come when they're scheduled.
March 01, 2019
I am a current client of this provider
The caregivers do good work and they are quality.
They do work hard at try to fill the schedule, especially with fill ins, but they still need to get more people.
March 01, 2019
I am a current client of this provider
They help me bathe. It takes my mind off of the hurt.
They are doing a good job so far. They have good help.
March 01, 2019
I am a current client of this provider
We have a lot of trouble trying to get service.
I would like to see the communication improved.
March 01, 2019
I am a current client of this provider
They have gotten me away from the situation here.
They come in and they go beyond because they went ahead and scrubbed the floor and cleaned the windows and I am totally happy.
March 01, 2019
I am a current client of this provider
Sometimes some of the caregivers would sit around when there wasn't anything to do, but some would find something to do.
My biggest concern is that caregivers had issues the morning of the service and it is hard to readjust if someone wasn't coming over.
February 19, 2019
I am a current client of this provider
They help with the housework and make sure I am okay in the shower.
The courtesy of the people and the willingness to do what I ask is outstanding.
February 19, 2019
I am a current client of this provider
The fact that we have had consistent caregivers has helped.
I like the fact that they are very cooperative, and they communicate very well.
February 19, 2019
I am a current client of this provider
They take care of me pretty well. They are honest.
I like the people because they are nice and honest.
February 19, 2019
I am a past client of this provider
They were just there to provide companionship, to help me get stuff, and to help me get dressed.
They were always on time and they had good people.
February 13, 2019
I am a current client of this provider
They have been on time. When they say they are going to be here, they are here.
They have been really good. When I call, they are here.
February 12, 2019
I am a current client of this provider
It depends on the worker. Some have been fabulous and others not at all. That's the nature of the beast. One in particular has been fabulous. One has been good, and the others haven't been appropriate. The management is excellent.
I think that they should pay the front-line workers more money so they attract a higher quality caregiver. When paying as little as possible, you don't get as high quality of employees.
February 12, 2019
I am a current client of this provider
The caregivers need to do their job.
The caregivers they send here are lazy.
February 08, 2019
I am a current client of this provider
They are very loving to my mom. They care about her and her well-being.
A quicker response time if I needed someone to work would be good.
February 06, 2019
I am a current client of this provider
We have a great worker who has been here for 3 and a half years of satisfying service.
They should communicate their aims and ambitions.
February 06, 2019
I am a current client of this provider
They help with my husband's personal care.
We have had really good caregivers.
February 05, 2019
I am a current client of this provider
They take good care of me, they help me with my food, and they help me with my cleanliness.
I don't think they have much to do with it, but I would like more hours.
February 04, 2019
I am a current client of this provider
They are doing well right now by helping me with my daily living activities.
I want them to have Home Care Pulse call the clients more often.
February 01, 2019
I am a current client of this provider
They are able to really help him. I could not have asked for a better company.
Our caregiver is amazing, and they have been so accommodating.
February 01, 2019
I am a current client of this provider
I get to shower. They just help with my shower.
They are courteous and friendly.
February 01, 2019
I am a current client of this provider
It makes it so much easier for us. It would awful without it.
We ran through one or two caregivers before we got a good one. They were working with us all the way through.
February 01, 2019
I am a current client of this provider
The agency itself is actually pretty good, but my first caregiver didn't work out. The caregiver wasn't reliable. That is supposed to be taken care of today.
They can look more into the people who they hire.
February 01, 2019
I am a current client of this provider
They help me the most by making me breakfast.
I would like the agency to provide more information to me.
February 01, 2019
I am a current client of this provider
I couldn't do without them. They clean my room, which I can't do. I have cats so they clean up the fur.
They are very professional.
February 01, 2019
I am a current client of this provider
The caregivers come on time and do whatever I need or ask of them.
They always care for me, they pay attention to me, and they inform me of what is happening or what I need to know.
February 01, 2019
I am a current client of this provider
He looks forward to someone else coming to the house. He is very happy with the person who comes.
I'd highly recommend it. I like that I can depend on the caregiver being here while I'm not. They are dependable.
January 21, 2019
I am a current client of this provider
They have really helped me a lot. They help the most by allowing me to get out of the house. I need help taking care of her.
Anytime I call, they are extremely friendly. They always try to work the hours that we need.
January 16, 2019
I am a current client of this provider
I am happy with what they are doing.
I have been happy with their care. They seem to be doing what they are supposed to be doing.
January 15, 2019
I am a current client of this provider
Because my of husband's illness, I have to be here with him. I run a community food pantry, and without them, I would not be able to run the pantry.
They were immediately available to help us. They came with everything we needed.
January 15, 2019
I am a current client of this provider
I have my home care provider help me with showering and shaving.
I like the services. They are good, and I have been very happy with them.
January 15, 2019
I am a current client of this provider
They take care of certain duties that I would have to perform for Catherine's 16 hour week.
I like their attention to detail and punctuality.
January 10, 2019
I am a current client of this provider
Everything I need, they do. I just had surgery, so they provide for me.
The people are dependable, reliable, and everyone is very friendly.
January 10, 2019
I am a current client of this provider
My husband needs the care, and he needs the help.
I am very pleased. I like everything about them. They ask if I ever need any extra care, and they will do anything.
January 08, 2019
I am a current client of this provider
They move him around in bed and from side to side because he is bedridden.
They need more male caregivers.
January 07, 2019
I am a current client of this provider
I need help, so there's no doubt that they're here to help me with my husband. There's no doubt that they are helpful. I think they'll do better once they're here more.
I think they're just learning what's required over here.
January 07, 2019
I am a current client of this provider
With my father's pain it is hard to tell what works and what doesn't. He has someone for therapy come once a week and there is not much else he needs. They need to be more patient with my father.
Those who use Total Care Connections, will be taken care of.
January 04, 2019
I am a current client of this provider
They take care of my loved one so that I can do their shopping and do things for them and also have time to take care of my house.
I like that when someone can't come, they try their hardest to get someone else. The people they send are qualified and caring.
January 03, 2019
I am a current client of this provider
They save me money, which is a big help. They could help more by having more caregivers that are more available. My dad has a hard time with unfamiliar people.
My dad is bedridden and is not able to communicate well. The guy that comes keeps him company, but doesn't do a lot of care.
January 03, 2019
I am a current client of this provider
They have made my life easier by coming out and helping me.
I like that they are very prompt, professional, and do a good job.
January 02, 2019
I am a current client of this provider
They could make things easier for me if they provided foot care for me, but the caregivers don't know how to do that. It seems like they are just hired off the street.
The people in the office are fine, and they talk to me like they're professionals. The staff that comes out here is not as good as the people in the office, and I'm getting tired of it. I have to go back and check their work.
January 02, 2019
I am a current client of this provider
She helps me with showering and getting dressed. Anything I can't currently do myself, she helps with.
They are willing to work and to do anything that needs to be done. My caregiver is very proactive.
January 02, 2019
I am a current client of this provider
They do a very good job of tending to my leg. It was amputated and they do a great job of cleaning the wound.
I like that they allow me to stay home and still receive good care.
January 02, 2019
I am a current client of this provider
They have made things easier because I am getting ready to sell my house so the girl has helped me to pack and clean things.
I like that they are friendly, organized and have priorities.
January 02, 2019
I am a current client of this provider
They help with bathing, food preparation, skin care assessment, exercises, helping him get up from the wheelchair to the walker, and they provide fall prevention.
If there are any changes in plans, we are contacted immediately, and if the caregiver is sick, there is always a replacement that can come at that time. It is up to the client. I think our needs have been met and we've been very well pleased with everything.
December 14, 2018
I am a current client of this provider
I don't have to worry about my dad because he is well taken care of.
We have gotten very lucky with the people they have seen and they have been very responsive to anything that we needed changed.
December 13, 2018
I am a current client of this provider
I am very satisfied. Whatever is needed, they help him with it, and they do it.
I have already recommended them. They will help you. They are right on the dot and introduce themselves when they first come. I am very please right now.
December 11, 2018
I am a current client of this provider
They have helped her by helping me. They help me bathe her and they watch her while I run errands.
I like that they answer questions right away. They are willing to help with anything that I need.
December 11, 2018
I am a current client of this provider
They do everything for me.
They are very polite.
December 11, 2018
I am a current client of this provider
I'm sitting here smiling thinking of them. They really care about what they are doing and that's obvious. It's not about the money for them.
They understand us and our needs.
December 08, 2018
I am a current client of this provider
They are smiling constantly and they are sympathetic all the time.
They are friendly.
December 04, 2018
I am a current client of this provider
They need to hire better people and give them information.
I used to be a caregiver, so I am very fickle with who comes. They need to have people that are more experienced and they need to fill their employees in on the clients. I have to explain to them what they need to do. I take my time out of work to explain it to them.
December 01, 2018
I am a current client of this provider
My wife and I have been helping my mom, who lives by herself, and now we have a little more time to do what we need to do because they come help her.
People need to make sure that they have high expectations for the company.
December 01, 2018
I am a current client of this provider
This agency has helped us by being very responsive to our needs. If we need to cancel or do a schedule change, they are accommodating.
They have been very accommodating. Some of the caretakers are not as outstanding as others, but that's not the agency's fault.
December 01, 2018
I am a current client of this provider
They could always improve.
They could be better at scheduling.
December 01, 2018
I am a current client of this provider
I can't do any household stuff by myself and I need personal care stuff. That all gets taken care of everyday.
I think that some of the people could use a little more training on how to help out with household stuff. Some people don't seem to know the basics.
December 01, 2018
I am a current client of this provider
My husband and I have three evenings a week now that we can do things on our own. Mom really looks forward to the caregiver coming in.
They are very responsive.
December 01, 2018
I am a current client of this provider
My husband needs more help than I do. At this point the people only come and do very simple things.
I am very pleased with the service.
December 01, 2018
I am a past client of this provider
I liked my caretaker.
They were very good with me.
December 01, 2018
I am a current client of this provider
The provider has helped me the most by showing up on time and being well trained.
I would tell a friend that they genuinely care.
December 01, 2018
I am a current client of this provider
I am fairly crippled myself, and it is hard to do the things they do for us.
This company always keeps in touch with me and they are just excellent about that.
November 27, 2018
I am a past client of this provider
The purpose for which they were meant was great. It made him uncomfortable, but it had nothing to do with company.
They were very personable and professional. They took time explain things and ask questions.
November 26, 2018
I am a current client of this provider
I would allow their caregivers to do more, if their mannerisms and personalities are different.
They could give better quality caregivers.
November 19, 2018
I am a current client of this provider
I could use all the help I can get. They help me physically and mentally.
They should have more staff available.
November 19, 2018
I am a current client of this provider
It helps me if somebody comes, but they don't send someone who is qualified. I have to show them what to do. They say they are qualified, but when they show up, they don't know.
They need a change of attitude. Whenever they send out people, they don't let me know if someone won't show up. They send a strange people into the house. My loved one is waiting, and they will send someone a day later. Whenever I talk to a certain person, they make me feel ashamed. They try to shame me. The people I like quit because they aren't being paid enough. I have had good care with them and they send cards on my loved one's birthday and Veterans' day. They know what I'm struggling with. The person who is coming stops coming and they don't let me know. I have to call them. I thinking of calling for a new company.
November 15, 2018
I am a current client of this provider
I can't take a shower if I am alone, so having them here helps.
They are very flexible.
November 02, 2018
I am a current client of this provider
My husband outweighs me, so it is hard for me to get him in the shower or even put his shoes on.
They come on time, and the caregiver does things that I have a hard time doing on my own.
November 02, 2018
I am a current client of this provider
She does the vacuuming, and the dishes which helps me out tremendously.
They could send people out here that know what they are going to do.
November 02, 2018
I am a current client of this provider
They have given for time for myself to do things I wouldn't do otherwise.
It is convenient. The caregivers are pleasant and kind.
November 02, 2018
I am a current client of this provider
On my end, it is a little bit of rest where I can get stuff done. On his end, it is nice for him to have someone there so I don't have to leave him alone.
The lady is very patient with my dad. She is attentive, and she allows him to talk about stuff while she is working. She is really nice about it.
November 01, 2018
I am a current client of this provider
They just help with laundry and bathing and other daily activities.
They are efficient with clients, they are friendly, easy to get a hold of and they address needs based on the clients.
November 01, 2018
I am a current client of this provider
The caregiver has helped the most by taking care of his needs like cooking for him, helping him dress, and just being a companion to him.
I would tell a friend that I think they are helping us out quit a bit with my dad and so far I am very satisfied.
November 01, 2018
I am a current client of this provider
It is nice to have someone here that is keeping an eye out on her while my wife and I go to work.
They are very reliable, friendly, get along great with the client and do what we need.
November 01, 2018
I am a current client of this provider
They do anything for me. They are able to guide my husband wherever he needs to go, and they provide the care that he needs.
They are very honest with me.
November 01, 2018
I am a current client of this provider
The services have a big impact on me and my personal hygiene.
I like the flexibility of the company and the assistance my caregiver provides me.
November 01, 2018
I am a current client of this provider
They have helped him the most with providing a good caregiver.
The people are very compassionate.
November 01, 2018
I am a current client of this provider
They could just have better training.
I think that some of the caregivers might need some more training in the assisted living part.
October 30, 2018
I am a current client of this provider
I get a little reprieve, and get to take a breather while they take care of my husband.
The caregiver that comes to the house is just so lovely. She is there for whatever I need, and the nurse that came out is also just awesome. I just feel taken care of.
October 24, 2018
I am a current client of this provider
The service helps me get up and be independent.
The caregivers that I have had so far have been good. They want to help in any way that I can let them.
October 15, 2018
I am a current client of this provider
They are giving my husband the attention he needs. They are open minded, they talk to him, and they help him with exercise.
They have great providers. They do their job, they are courteous, they are really helpful, and they are here on time.
October 15, 2018
I am a current client of this provider
The home health aides who have assisted me in the help for my husband have all been excellent. There was one who was very helpful with my husband and massaged the cream on my husband's legs. She was sent by the VA.
They are prompt, the employees all seem to be very knowledgeable and helpful, and they are good at following up and providing backups.
October 12, 2018
I am a current client of this provider
They help him shower and help with cleaning. They also have regular conversations with him.
The caregiver is wonderful to my dad.
October 11, 2018
I am a current client of this provider
They have helped me work with pain care. She does a good job rubbing bio freeze into my knees.
They are punctual, efficient, and very helpful.
October 08, 2018
I am a current client of this provider
If they came in to be a little more ready to do the work and have my interests in heart, that would be great.
The caregiver seems to be busy when they get here, and the caregivers seem to be preoccupied when they get here, but they do the work.
October 04, 2018
I am a current client of this provider
It allows me to work from home and it gives her people to be with her consistently.
They're very consistent and make sure that someone is covering the shift. They're very reliable.
September 30, 2018
I am a current client of this provider
They have helped me with general cleaning.
I want someone that takes more time on what I need them to do.
September 18, 2018
I am a current client of this provider
They support, organize, and help my mom out with things that she can't do. It has been a real comforting security to know that someone is coming in.
They are quite helpful, are very responsive, and they try to find the right person for my mom.
September 13, 2018
I am a current client of this provider
They young girl braided my hair and trimmed my beard. They did a pretty good job at it too.
They show up on time and do good work for me.
September 04, 2018
I am a current client of this provider
She does housekeeping at ten times of speed of light, and when she does my grocery shopping, she does not make mistakes.
They always respond to me and keep me up-to-date with what is going on. I really like my particular caregiver.
September 04, 2018
I am a current client of this provider
They have been able to help her with lightweight house work and bathing that she has not been able to do. It has been an amazing thing for her to have.
The young lady that comes seems to be very caring, outgoing, and very attentive to mother's needs.
August 22, 2018
I am a current client of this provider
They have helped me by mopping my floors, cleaning my bathroom, and doing my laundry. They do all the things I can't do.
They are everything I need. I have one caregiver and she is amazing. She does everything without being told.
August 21, 2018
I am a past client of this provider
It was awful because I have to travel every single weekend, and not move her in with me because she can't get the care needed.
There were only two who knew what to do. They were not licensed CNAs. There were several days were we were suppose to have people, but they said they couldn't come
August 15, 2018
I am a past client of this provider
I was able to get away.
They were efficient, thorough, on time, and accommodating.
August 15, 2018
I am a current client of this provider
She bathes me and changes my clothes, and that's very important.
They've always responded to anything I had a problem with.
August 02, 2018
I am a past client of this provider
The lady would sit in the bedroom with me, and we would talk and get along. She assisted me with getting breakfast and showers; things I would normally not be able to do while my husband was gone.
They came out and took care of us. The lady who set up the appointments was very kind.
August 02, 2018
I am a current client of this provider
They bathe Cara and Gia Davis does her hair perfectly. It looks really nice.
They ask me what I need done. They're very caring and willing to do what I ask them.
August 02, 2018
I am a past client of this provider
They came in and saved the day with my grandma. She really liked them.
They were really good, but towards the end, one of the employees did not show up. They were really good with my grandmother.
August 02, 2018
I am a current client of this provider
Only by having people available, they are doing fine other than that.
They are short of people. When I asked for someone, they didn't have anyone. This problem has just been recently.
August 01, 2018
I am a current client of this provider
They care. If I have something that needs to be done, they do it.
They are on time, caring, and they notify me if there is any change.
July 20, 2018
I am a current client of this provider
She is happy with them and they help her with shopping and every day chores.
The people that they have sent out to take care of my loved one are really good, she likes them.
July 18, 2018
I am a current client of this provider
Sometimes when they send different caregivers, it's hard because I have to brief them on what they have to do. They don't know what to do when they get there, I have to tell them what to do exactly.
They could at least try to send a caregiver consistently, rather than send different caregivers.
July 06, 2018
I am a current client of this provider
I like the fact that they have ongoing teaching and are always educating their caregivers. They are very professional.
July 05, 2018
I am a current client of this provider
They walk my loved one to the bathroom, make sure he has his medication, and are understanding and patient with him.
They are prompt, and they send people that are skilled enough.
July 05, 2018
I am a current client of this provider
They give me confidence to be able to get back to a normal life. They make me happy.
Every time they're here it's positive. They're professional and can do just about anything.
July 02, 2018
I am a current client of this provider
It is easier to stay in my own room and they keep my house a little bit cleaner.
They are here on time and are prompt.
July 02, 2018
I am a current client of this provider
It been very positive in their ability to do other things.
They are very responsive and helpful.
July 02, 2018
I am a current client of this provider
They could be more thorough when cleaning.
They've managed to take care of all of my needs.
June 20, 2018
I am a current client of this provider
My loved one looks forward to the caregivers coming because they interact with them.
Everyone there is pretty caring and they are pretty good.
June 18, 2018
I am a current client of this provider
They come and do things to him like bathing that I find hard to do for him.
They are thoughtful and look after not only my dad, but myself, and they make sure that both of our needs are met.
June 14, 2018
I am a current client of this provider
The care that they provide is a big help, the main thing that they help with is making up for me and my sister when we're at work, but they also help with feeding the client and helping him in the bathroom.
I like the staff because they are super friendly, and the admin staff is very attentive. Also, they are good with any requests that we've had.
June 07, 2018
I am a current client of this provider
She is extremely helpful.
The caregiver my mother has is perfect for her.
June 06, 2018
I am a current client of this provider
The main thing is the relationship that I have with the caregiver. They are not a doctor or a nurse, but they see things. I am a paraplegic and it helps because we bounce things off of each other.
The most important thing is developing a relationship with the caregiver because they can see my progress. I live alone and it is good to have them here.
June 06, 2018
I am a current client of this provider
It makes a big difference to have them. The help the most with the shower.
They are dependable, and the office is very helpful.
June 05, 2018
I am a current client of this provider
They help me get my bath, they get my food, they clean up behind me, and and they do all I need.
They help me and do a good job, that's all I can ask.
June 05, 2018
I am a current client of this provider
They could've informed me about the presence of their website.
They could improve their communications with me. It was a struggle at the beginning.
June 04, 2018
I am a current client of this provider
They would be more helpful if they could make a bed, and if they would send me someone who is 21 to go the store and buy liquor for me.
I'm not very happy with them right now because the caregiver I have has been unreliable. Sometimes she doesn't show up.
June 04, 2018
I am a current client of this provider
I can't walk and they come in and take care of me.
I like everything about it and the way that they take care of me is okay.
June 01, 2018
I am a current client of this provider
It's kind of hard to say. I depend on people to come into my house and dress me and bathe me. Without them, it would be hard to go out into the world each day.
I like the caregivers, and some of them are really wonderful.
May 21, 2018
I am a current client of this provider
Because I work, the services make me feel that at least there is someone assisting my dad while I'm not there during the day. I feel a little secure about not being home and that they are taking care of him.
They are consistent in the caregivers sent to us and we have had positive home care. The scheduler should be more assertive because this past week my dad wasn't showing up on their calendar so the caregivers didn't come.
May 18, 2018
I am a current client of this provider
It's not enough time, but I can't afford them. If she were here more, that could make it better. It's not her, it's me. I broke my neck and I'm in a neck brace. She sweeps, cleans, and mostly cooks. I try to go to the grocery store, but sometimes she goes fpr me because I can't drive. She does anything willingly.
I like my caregiver. She helps me do a wide variety of things and I just love it. She's got a great attitude.
May 17, 2018
I am a current client of this provider
They give me a chance to get out.
Their staff and employees are professional, polite, and efficient.
May 17, 2018
I am a current client of this provider
They are taking care of him. They give him showers and do things I can't do for him. They just give me a break, and that is very helpful.
They are very good and friendly, and very dependable.
May 02, 2018
I am a current client of this provider
I had some problems and needed to fire two caregivers before I found one that worked out. I have had some problems with people in the office staff. The caregiver does things that I am unable to do. They do many things around the house.
May 02, 2018
I am a current client of this provider
They have been really good, and all of the caregivers are very good at taking care of my husband. They seem like they are all qualified. When I call, the office staff answers the phone and gets someone here for me. They get someone here right away. I needed some respite care because I can't leave my husband by himself anymore, so they have helped me a lot.
May 01, 2018
I am a current client of this provider
They have great caregivers, and they answer all my questions. I have no issues. Without them my life would be a lot more difficult. It helps me take care of my immediate family.
May 01, 2018
I am a current client of this provider
I wish the caregiver could have more experience. I wish they had more experience because my loved one is bedridden. I rely on them to clean my loved one up. If they don't clean their bathroom, they sometimes give them an infection.
May 01, 2018
I am a current client of this provider
Everyone tries to help me as much as they can. I'm extremely happy with them. They don't leave me alone for long periods of time and do errands for me. They take really good care of me.
May 01, 2018
I am a current client of this provider
They don't have enough employees. When I have a standard thing for them to come out twice a week, it is great. When I throw in an extra day to get help for respite, it's hard. It's hard to get someone thrown into the mix when something extra is needed. The caregiver does a good job. He is great with my husband.
April 20, 2018
I am a current client of this provider
I really like how friendly the caregivers from Total Care Connections are! It has helped to improve the general health of my grandfather, while making life easier for my father and I who usually care for him.
April 19, 2018
I am a current client of this provider
We have two different caregivers, and they both are very good. We get along very well with them. They have good conversations with my husband. I think it is helping.
April 11, 2018
I am a current client of this provider
The caregiver does the respite for me. He comes in and I feel very confident that my brother's needs are all going to be met while he is here. They have helped him the most by showering him, dressing him, and helping him with personal care.
April 05, 2018
I am a current client of this provider
They've called a few times and said the caregiver couldn't make an appointment. They said they would try to get someone over here, but I'm not happy with them. They help the most by showering him.
April 05, 2018
I am a current client of this provider
They have showed me consideration. They have been able to do things here that I need done.
April 04, 2018
I am a current client of this provider
I think they need to do better with paying attention to the people who work for them. They are short of people a lot. My personal caregiver is very good. They make life easier because they provide excellent care.
April 02, 2018
I am a current client of this provider
Total Care Connections sent us a great nurse for the care evaluation. They have been great from the beginning. The care gives me the opportunity to get away from time to time without leaving my husband alone.
April 02, 2018
I am a current client of this provider
I actually have one caregiver, whom I have had for over a year, and she is great. I have no complaints whatsoever with her. They take care of my father-in-law every morning, which is absolutely a blessing to me. Without Total Care Connections, I would be in trouble.
April 02, 2018
I am a current client of this provider
They keep in touch with me constantly, and I like that. My loved one does not have to worry about much anymore. He gets he help he needs.
April 02, 2018
I am a current client of this provider
The caregivers always want to do the very best for their patients and the company truly cares. The services have helped me enormously with my dad. He needs help being showered and bathed. I cannot imagine not having the extra help.
April 02, 2018
I am a current client of this provider
They are very willing to work with whatever my parameters and expectations are. The receptionist and caregivers listen very well. They are always able to meet my needs. They do the things I could not do myself.
April 02, 2018
I am a current client of this provider
We have had some really good caregivers, but we have had big turnover. My father-in-law has vision impairment and can't see, so for him it is important to have help with his daily care like shaving and things.
April 02, 2018
I am a current client of this provider
They should do their work and not come and sit down and just watch television once they're done. My loved one needs to show the caregivers what he wants done but he doesn't talk to them or show them what needs to be done.
April 02, 2018
I am a current client of this provider
We had a rocky start. We had too many people here, and no one would show and people came when I didn't know they were. I think it's figured out now. The caregiver is very attentive to my mother. She is a conversationalist, which is great because my mother is over 100 years old but has all of her faculties. She likes visits and that helps me a lot.
April 02, 2018
I am a current client of this provider
I don't know how well their people are trained. The training and initiative of some of the workers could be better.
March 15, 2018
I am a current client of this provider
They match perfectly. She is good and does more than she has to, she's sweet to my mother and explains things to me when there's a problem.
March 12, 2018
I am a current client of this provider
The caregiver shows up on time and they're very knowledgeable and professional with what she does. I've done other services before, and it's refreshing to have someone who knows what they're doing. I don't have to do everything for my husband and I can have time to pay my bill without being interrupted every few seconds.
March 07, 2018
I am a current client of this provider
They can have better quality and consistency of care. Their communication can also be better. They have certainly helped my husband with taking a shower and getting dressed. They go with him on walks. They have definitely improved his life.
March 07, 2018
I am a past client of this provider
We didn't have them long. If we had gotten feedback from them on a daily basis, we would have been more pleased with them. The caregiver called the hospital when my father needed to go. She also called us when that happened, and met us at the hospital.
March 07, 2018
I am a past client of this provider
Total Care Connections was prompt with their services, they made sure that I had enough oxygen. I breathed easier at night because of them.
March 07, 2018
I am a current client of this provider
They should show what they are willing to do for the patient. The caregiver should let them know because I didn't know in the beginning. I feel that I can get other things done when they are with my dad.
March 06, 2018
I am a current client of this provider
The services from Total Care Connections make my life easier by eliminating problems and giving me someone to talk to.
February 14, 2018
I am a current client of this provider
I am happy that the services are there and are always available to us. The services help us a whole lot. We would not be able to survive without them.
January 19, 2018
I am a current client of this provider
My husband has been helped so much since we've had them come in. They are great on the spot and make sure that we have someone. My husband has ALS and just helping him get up and dressed and go out with a positive attitude has been great.
January 18, 2018
I am a past client of this provider
They could have been more consistent with caregivers. Just having someone check on him and prepare meals for him helped a lot.
January 17, 2018
I am a past client of this provider
There were different caregivers all the time. They didn't have the same caregivers. When they send other people, I had to stay to tell them what I want and how to do it. I think that they can't do it because they can't get one caregiver for all the time. They have to have a different caregiver, which is a drawback.
January 11, 2018
I am a current client of this provider
Total Care Connections has totally satisfied us. I would have liked to have discovered this company sooner. Our caregivers are wonderful and help me to provide care for my husband.
January 02, 2018
I am a current client of this provider
They seem to do their work completely. They will look for things to do. They don't wait for me to tell them what to do. They seem to know what needs to be done and do it.
January 02, 2018
I am a current client of this provider
The people who have been here come and sit with my loved one when I'm gone. Everyone is polite and on time. They're here when I need them. They answer when I call and schedule it and come on time.
January 02, 2018
I am a current client of this provider
If I had anybody who's needing help, I would have no problem whatsoever telling somebody about them. The services are great. Knowing the caregiver is here when she comes through the door is great.
January 02, 2018
I am a current client of this provider
They work with me as far as changing the care schedule when I need to. They help me care for my father and provide care for me as well since I've had some surgeries.
January 02, 2018
I am a current client of this provider
They take care of my needs. They assigned a good caregiver to come and take care of me.
November 20, 2017
I am a current client of this provider
We're using Total Care Connections for my husband. They were the first ones that contacted me, and I was impressed with what they had to say. The service was great, up until I got less than 24 hours' notice that the caregiver left. He was doing great, and we loved him. They're working on getting another person in here. They provide light housekeeping, physical activity, and mental stimulation. His work attitude was excellent. They really strive to search for the right match.
March 07, 2017
I am a current client of this provider
Total Care Connections has been a marvelous help to me. It is hard for me to do a lot of things that I would need to do for my father, and they are here to help. I would not be able to do it without them. Total Care Connections is always on time, is here for the hours they are needed, and does what they are asked to do. The caregivers go above and beyond and are kind. They talk to my father, ask him questions, and try to engage him. They show kindness and interest. Every caregiver my father has had has been a perfect match. They show interest and I feel like they like their jobs. They have been a big help.
February 28, 2017
I am a current client of this provider
Total Care Connections is a good, loving company. They try to make sure you have a good fit with the caregiver. If I have any questions or problems, the team is right there to help me through it. I called them, and they bent over backwards to help me.
October 31, 2016
I am a past client of this provider
I wanted to take a moment to thank you for the caregivers your company provided to my father, Lee, the past two years since he fell and broke his femur. With your help (and because my siblings and I live out of state) he was able to stay in his home until he entered the hospital and hospice the last week and a half of his life at the ripe age of 92.
A few key caregivers were like family to us and treated Lee with utmost respect and dignity. They would often go above and beyond, such as sending him photos they took of sunsets or cacti, knowing that he used to be an avid photographer. He shared his love of cooking with them from his wheelchair, and I'm sure they good-naturedly listened to a few mini lectures in microbiology!
Your office staff was also very helpful to me as point-person when I had questions about scheduling or billing. Our family appreciates all you have done for us. Thank you.
Sincerely,
Jan
March 07, 2016
I interviewed this provider
Total Care Connections has a great team behind them! The leaders of this organization truly care about your loved one. Excellent care and co-operation and they are great at matching caregivers to family's personality and needs.
March 03, 2016
I interviewed this provider
The customer service and management are top notch...a very professional and friendly staff. The care staff are the best I've encountered! They are screened thoroughly, and continuously monitored in the best interest of the client!
January 05, 2016
I am a past client of this provider
I will recommend Total Care Connections to everyone I know. They always provide excellent service and I know that it is a company I can trust.
December 10, 2015
I am a current client of this provider
Total Care Connections is simply the best in home care providers in Tucson and southern Arizona. We have been part of the Total Care "family" since 2009, and they indeed treat our family as their own. We first used their services when we needed help with my father's care during the end of his life, and now with full time care for my mother. They are always responsive and attentive. They listen to their clients, and their caregivers provide superb, loving and warm care for my mom. If problems or concerns arise, their staff respond immediately. I sleep well at night knowing that my mother is receiving quality care.
April 17, 2015
I am a current client of this provider
I’m not that pleased with Total Care because it’s hard to get consistent caregivers, but my mom also kept changing the schedule which doesn’t help. It’s kind of startling when a new caregiver shows up. There have been some few issues, but they’ve also worked with us on some problems.
About Total Care Connections
Total Care Connections is Southern Arizona’s largest and most respected, locally-owned provider of compassionate In-Home Care & Assisted Living. Since 2009, our team has provided high quality care to thousands of people throughout the greater Tucson region and we are passionate about serving you and your family’s needs.
If you are looking to bring professional health care into your home, our team of certified Arizona caregivers are trained in all aspects of senior care including Alzheimer’s and dementia care, hospice and end-of-life care, companionship care, joint replacement recovery, and personal assistance.
Likewise, if your doctor has recommended a specialized health facility or you are looking for any type of long-term assisted living or nursing home, our team is happy to recommend some wonderful options for you in Southern Arizona.
Services and Amenities of Total Care Connections
Agency Type
- Full Service Agency
Range of services
- Companion Care
- Personal Care Assistants
- In Home Health
Types of care
- Transportation: Yes
- Doctor Visit Companionship
- Light Housekeeping
- Transfer Assistance
- Dressing And Grooming
- Bathing And Toileting
- Exercise
- Finances Bookkeeping
- Walking Wheelchair Assistance
- Memory Care
- Companionship
- Meal Preparation
- Errand And Grocery Assistance
Travel
- Travel Details: Staff Will Travel 30+ Miles To Provide Care.
Screening
- In Person Interviews
- Reference Checks
- Driving Record Check
- Residency Confirmation
- Background Checks
- Drug Screening
- Sex Offender Check
Training
- Continual Training
Training Areas
- Patient Transfers
- Stress Management
- Family Communication
- Transition Issues
- Memory Care Training
- Ethics
- Validation Techniques
- Training Areas Extra: Hoyer Lifts
Payment options
- Insurance
- Credit Card
- Check
- Payment Options Extra: Ach
Payment details
- Payroll Provided For Caregivers
Bonded/insured
- Bonded And Insured
Licenses
- Licenses: Home Health License
