It is really nice to have someone here to talk to and get advice from.
I like the flexibility. I am very impressed by my caregiver.
Total Care Connections
Offers Home Care
323 Reviews
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(800) 973-1841
Reviews of Total Care Connections
Home Care Reviews for Total Care Connections
December 07, 2019
I am a current client of this provider
December 07, 2019
I am a current client of this provider
They are good with helping my father shower and keeping him in better spirits.
I like that they have been good about providing a fill in if the caregiver cannot come to the home, and my father loves them.
December 07, 2019
I am a current client of this provider
They have helped the most by attending to my needs.
I like the care that they give me.
December 07, 2019
I am a current client of this provider
It is nice to be able to step back from taking care of a family member who is becoming more resistant.
He has the same two caregivers. They know the routine, and they get it done. It is low-stress.
December 07, 2019
I am a current client of this provider
They clean the bathroom and do the dishes, and that helps me out.
I like that they are on time and ask me what I need. They know the routine and do it without being directed on what to do.
December 07, 2019
I am a current client of this provider
I've only used them a couple times, so the impact isn't very good.
I like that they're on time and do what they're supposed to do.
December 06, 2019
I am a current client of this provider
The provider does things that I don't have to do, so I'm not as tired and can be nicer.
They were very responsive to our preference for a male caretaker, and they are hard to get. They got us one, and he fits in great with our family.
December 06, 2019
I am a current client of this provider
They could provide more hours.
I like the personnel they send out.
December 06, 2019
I am a current client of this provider
I live out of state, so trying to get Frank situated and have his needs met was extremely difficult. I liked the fact that they were so reliable. Sometimes, I would call and have to have services brought in that day. They were anticipatory of that.
They are totally responsive and reliable.
December 06, 2019
I am a current client of this provider
They have helped me keep my place clean.
I like that they are very efficient. They are always on time.
December 05, 2019
I am a current client of this provider
It is a lot of help. They come in the morning and clean up my husband. They take the stress off me before I leave.
The service is average. When they send new people, they need training.
December 05, 2019
I am a current client of this provider
When she is finished with what he needs, she helps me with household chores. She helps me with laundry and dishes. She is very helpful.
I think the person they send is very in tune with my loved one's requirements.
December 05, 2019
I am a current client of this provider
They could have a greater impact by hiring more qualified staff.
I would like them to have more staff available to care for my loved one.
December 02, 2019
I am a current client of this provider
They give me someone to help with my husbands care, and it is someone for me to talk to. They help with the daily chores, and she is a very nice person.
Our caregiver has been a godsend. She not only helps with my husband, but she chips in with the light house work, and she helps me.
December 02, 2019
I am a current client of this provider
The services help my father and I to maintain our relationship because someone else helps him with his hygiene. They've also relieved me of some of the burdens of doing things around the house.
They're responsive, and the caregiver is excellent. They've all been very good.
December 02, 2019
I am a current client of this provider
They should train the caregivers because they never know what to do.
In one week, my loved one had three different caregivers come.
December 02, 2019
I am a current client of this provider
They help me with everything I do. They help me with my bath, clean my house, and help me with my food.
They are good to help me, and they take good care of me.
December 02, 2019
I am a current client of this provider
She does everything that I ask her to do. She is great.
I like the people that I have. They are vetted for honesty.
December 02, 2019
I am a current client of this provider
They help me care for him. When they do show up and take over for me, it is great. They bathe him and take care of him while I'm cooking and such. They clean and watch him and help me care for him.
The fact that they have Home Care Pulse call and check up on us proves to us that they care.
December 02, 2019
I am a current client of this provider
They are there promptly, which shows that they're interested. They're there for the whole time and are attentive. They don't sit on their phone. They think about what else needs to be done. They make sure that I'm doing what I need to do.
They are reliable. When they say that they'll be there, someone is there.
December 02, 2019
I am a current client of this provider
She helps him with bathing, getting dressed, cleaning, and going on walks.
I love the caregiver. She's helpful and does an excellent job!
December 02, 2019
I am a current client of this provider
They get her out of bed and have her walk.
They have helped her get back to being mobile. They are very nice.
December 02, 2019
I am a current client of this provider
They have been available.
They have been very good to accommodate me when I've needed something.
December 02, 2019
I am a current client of this provider
I'm in a very weak condition since I'm recovering from surgery, so they help me a lot. They're very helpful.
They're very alert to doing things. They call me back and change the people if needed. They have good communication skills.
December 02, 2019
I am a past client of this provider
It helped out quite a bit. They had a very nice lady come out to stay with him while I went to the store.
They were here on time.
December 02, 2019
I am a current client of this provider
They are personable, kind, and caring. They think beyond what needs to happen. They try to do extra.
They go overboard. They go beyond and serve my loved one's needs.
November 21, 2019
I am a current client of this provider
They keep him safe.
I like the personality and skills of the aide.
November 19, 2019
I am a current client of this provider
They help just by sending someone here for us.
We got off to a rough start.
November 18, 2019
I am a current client of this provider
They have always been there when I needed them.
They are willing to work around my schedule.
November 16, 2019
I am a current client of this provider
One thing we didn't like was that we had too many different caregivers.
The help is really cooperative. They are always in a good mood. They do a nice job.
November 14, 2019
I am a current client of this provider
They could have a better selection of caregivers that have better availability.
They could be a bit more consistent with the caregivers. They tend to reschedule and change them periodically due to the caregiver's schedule.
November 14, 2019
I am a current client of this provider
She helps my dad to shower.
We have not had any real situations with them. There was a time when our caregiver had a car accident, and they sent someone to help her.
November 12, 2019
I am a current client of this provider
They could be there 24/7, but they don't do that.
They have been very reliable at the times we've had problems, and they have been very responsive. When things happen, they respond right away.
November 12, 2019
I am a current client of this provider
I don't have to worry about my brother.
Bryan usually does respite care with him. He gives him a bath, dresses him, and cooks for him. That helps me because I have free time to get things done.
November 12, 2019
I am a current client of this provider
I can't drive anymore, and my wife works, so I don't get out very often. It's nice seeing new people.
Most of the ladies they send to help are very good and seem to be very professional.
November 11, 2019
I am a current client of this provider
They basically help with bathing and dressing. They help with cleaning up the house.
They are giving me good care. The aides that I have had are very caring.
November 06, 2019
I am a current client of this provider
They help me the most in their cleaning.
I like that they're friendly.
November 06, 2019
I am a current client of this provider
They come over and do their job. They do well, but it is hard for me to keep them busy.
They are always calling me to keep me updated on what is going on.
November 06, 2019
I am a current client of this provider
I think that most of them are helpful, but some of them don't do anything and are just there to watch me and TV.
They are very reliable and easy to get along with.
November 04, 2019
I am a current client of this provider
The only way I get around is through them.
Some of the caregivers do well, and others just come for the paycheck.
November 04, 2019
I am a current client of this provider
They have helped the most by the service of the caregiver.
What I would like to see improved is stuff out of their control. They are going by the VA rules. I like that some of my caregivers are really excellent.
November 04, 2019
I am a current client of this provider
They allow me to leave the house without worrying about him being here alone since he is a fall risk.
They work with us around whatever doctors appointments or anything that he might have without any issues.
November 04, 2019
I am a current client of this provider
In my life, it has allowed me to have a little bit of a break from care taking. That helps a lot.
I like that they pretty much connect with me all the time.
November 01, 2019
I am a current client of this provider
I told the agency that their employees need to park on the fourth floor of my parking garage, but a caregiver told me that she wouldn't be able to come back because she couldn't do stairs.
The management needs to match the caregivers based on my needs.
November 01, 2019
I am a current client of this provider
They come in, put my walker in the car, and get me in the car, too. They are good!
They are doing a great job! I let them know how far my appointments are, and they send the caregivers here a little earlier to get me there on time. This is the best agency I have had experience with.
November 01, 2019
I am a current client of this provider
Even though they are inexperienced, it helps me a lot. It impacts me because I can't do things for myself.
I have a problem with the lack of experience of the girls they are sending over. They could hire help that has experience. I have gotten people who have only been in the field for a month without training.
November 01, 2019
I am a current client of this provider
They help me with bathing and cleaning.
I have two different guys, and they are both excellent.
November 01, 2019
I am a current client of this provider
They do everything that he really needs.
Most people end up using Hospice, but for my loved one, they are doing a good job.
November 01, 2019
I am a current client of this provider
My caregiver is a great young lady and an excellent worker.
I have a good caregiver.
November 01, 2019
I am a current client of this provider
He is legally blind and has heart failure. I injured a leg and have a hard time just walking around sometimes. I also have breathing problems and am pretty limited in taking care of him. The service makes a huge difference.
We had a young caregiver that was not very experienced and had to be handheld. She had a good personality and was willing, but she was very new to everything. We had one person come that was allergic to and scared of our cats. We then got a caregiver that was a good match, but then her car battery died. The next time, she went to the wrong house. We really like her, though, and hope we can keep her for a long time. They provide a good service, but it just took a little while to get things figured out.
November 01, 2019
I am a current client of this provider
They provide the caregiving services for those that have a lot going on.
The caregivers are well trained, and the office is great.
November 01, 2019
I am a current client of this provider
I would be running around the house naked if it were not for them. They know exactly what I need done, and they do it with efficiency.
They are always on time.
October 28, 2019
I am a current client of this provider
It has saved me from going crazy.
The lady that comes out is a wonderful person.
October 25, 2019
I am a current client of this provider
They could be more available and have people show on the day they say they will.
They could have more workers that show up on time and are consistent.
October 24, 2019
I am a current client of this provider
The most helpful part is them cleaning and helping me cook because I can't stand for a long time.
Most of the employees before our current one were horrible.
October 23, 2019
I am a current client of this provider
They do things for my husband that I don't have to do.
All the people that they send out seem to be knowledgeable and good workers.
October 21, 2019
I am a current client of this provider
I work multiple jobs to take care of my dad, so it's nice to have someone who can take him to the appointments and understand what he is going through.
They are always personable on the phone. They are extremely nice, and they let me know who the caregivers are going to be. They were able to get a caregiver for my dad at the last minute.
October 21, 2019
I am a current client of this provider
I'm not in town, so the services take care of things for me.
I like that the agency matches their employees up well with their clients.
October 17, 2019
I am a current client of this provider
The caregivers are always there, and they do what is required. I can count on them, which is important so that I can run errands.
Our last couple of caregivers have been very good for my loved one and I. They're personable and concerned about him, and they try hard to get along with me.
October 14, 2019
I am a current client of this provider
I am not able to lift much or tie my shoes. The girl that comes here, Ashley, takes care of most everything that I normally have to do. She does bending for me. Without them, I would be lost.
I like their personnel. It seems that I have gotten really good people working with me.
October 14, 2019
I am a past client of this provider
My wife seemed more calm when they were here, and when they left, things seemed to go down hill.
I liked all of the caregivers, especially the last one. I recommended her for employment at the facility.
October 14, 2019
I am a current client of this provider
They are qualified, and they have a nice human touch. It takes a lot of weight off me, since I was in need of help.
The two caregivers that I have are dynamic. I love the two people that we have.
October 09, 2019
I am a current client of this provider
They send someone out to pick up supplies for me, and I don't always get what I ask for. They blame the mistakes on the VA.
They have a lot of problems with the caregivers. One caregiver has a lot of gangster in him, and what he wears is not acceptable. That caregiver will say the same phrases over and over, so the communication is really poor.
October 09, 2019
I am a current client of this provider
The caregivers are almost always really good. They work with us and do what is needed.
Whenever they can't make it, they work with me to change things around.
October 08, 2019
I am a current client of this provider
It would be hard to get along without them. I use a walker and am a high fall risk.
My caregiver is great, understanding, and capable. He is a great guy.
October 08, 2019
I am a current client of this provider
There have been a few caregivers in the past that weren't a good fit, but she has developed a respect and friendship with the ones that are a good fit.
We, her children, work, so it helps with doctor's appointments. They help around the house.
October 03, 2019
I am a current client of this provider
The impact has not been very good because you get no notification if a particular caregiver is coming back. I have to be here to take over when they don't show up. We are so dependent on them, and they need to keep us notified.
One week, we had three different caregivers. I feel like it has straightened out a little bit. I was a supervisor, and I know how to operate things. The caregivers do not come on time. They are here anywhere from 20 to 30 minutes late. The last caregiver we had is always on time.
October 03, 2019
I am a current client of this provider
She is here for a couple of hours. The exercise part of the service is most helpful.
They are very helpful. She helps do more exercises and walks with him outdoors.
October 03, 2019
I am a current client of this provider
They do dishes and cook meals.
They can have consistency in keeping caregivers. They bounce them around a bit. It is frustrating.
October 01, 2019
I am a current client of this provider
He has a better outlook knowing that they are taking care of his scarred tissue and foot. They give him foot rubs and shoulder rubs for the pain in his shoulder.
They could get the caretakers out here more regularly.
October 01, 2019
I am a current client of this provider
I'm basically in a wheelchair, so the services help a lot because I'm trying to take care of myself. I have my elderly father living with me, who has Alzheimer's and dementia. It takes pressure off of me while the caregiver is here.
My cleaning lady is excellent because she does what I need, and does a good job. She doesn't argue about things and will spend extra time if needed. She goes above and beyond.
October 01, 2019
I am a current client of this provider
They are here all the time.
They are always on time. They know what they are doing.
October 01, 2019
I am a current client of this provider
They have helped by making sure I don't injure myself doing things I shouldn't be.
I like that they are dependable.
October 01, 2019
I am a current client of this provider
My dad is happier and more satisfied, and that makes me not have to put as much time into the care for him.
They could have more available staff, and I do not know what is happening with some of the caregivers complaining that they do not have enough hours.
October 01, 2019
I am a current client of this provider
I think the quality of the people that they hire could be better. The training could be better.
They are responsive to me. Their overall service is excellent compared to others.
October 01, 2019
I am a current client of this provider
So far, we have been very satisfied with their services. They send us good caregivers.
I like way they stay in touch with us and keep us filled in on what is happening and going on.
September 12, 2019
I am a current client of this provider
The right person and the right care have been helpful to John.
I don't like how they handled an important situation, but overall, they are very good.
September 11, 2019
I am a current client of this provider
They're very caring towards my husband. They do more than just showing up. They really do care about what they're doing.
I really appreciate the consistency of our caregivers because we are able to have the same ones.
September 11, 2019
I am a current client of this provider
Any help that I can get is great. Usually, they are really good. The main thing is with the cleaning. That cleaning helps.
They are pretty girls.
September 10, 2019
I am a current client of this provider
It saves me time.
They always come through when they say they'll pick her up.
September 09, 2019
I am a current client of this provider
My dad has Parkinson's, so my regular caregiver walks him, gives him a bath, and tries to feed him.
The backup caregivers are not qualified all the time. I would like the substitutes to be more qualified.
September 09, 2019
I am a current client of this provider
They have found me excellent help to take care of my loved one.
I like that they are an honest and Christian company.
September 09, 2019
I am a current client of this provider
They do a lot that I can't do at 95. They vacuum and clean up.
They could give longer hours.
September 06, 2019
I am a current client of this provider
I couldn't function without them. I sometimes can't do things. I have Parkinson's, so it's hard for me to button my shirts and move sometimes.
They always let me know what is going on, keep in touch, and don't get upset when I have problems.
September 03, 2019
I am a current client of this provider
Their services give us a sense security.
They have been extremely responsive and flexible as far as scheduling.
September 03, 2019
I am a current client of this provider
They have made our life easier by taking care of my loved one.
I would like them to improve the screening of the candidates.
September 03, 2019
I am a current client of this provider
It's helped me. I just have to do all the shopping. It relieves my stress. I know that with the person there, I can have trust. It helped us when we needed it.
The individuals have been exceptional. Her knowledge and work ethic is excellent.
September 03, 2019
I am a past client of this provider
I felt like the match wasn't right. They weren't the type of person we needed for the type of care we needed.
They were willing to work with us.
September 03, 2019
I am a current client of this provider
They help me get my day started. They help me shower and get ready.
They keep in touch, and they call me. They have someone listen and show up for me. They communicate.
September 03, 2019
I am a current client of this provider
My caregiver, Sadie, is wonderful. I have a bad back, so it's hard for me to get my loved one dressed. They help me to make sure my back doesn't hurt anymore.
Twice, I have been without help because they don't have enough personnel. They have said they will hire more caregivers.
September 03, 2019
I am a past client of this provider
They could have worked harder instead of sitting down.
They need to be a little bit more professional.
September 03, 2019
I am a current client of this provider
They are here on time. On special holidays, they send out those with more experience to look after me. They are helping.
I really like it. They do really well. When you need something, they explain it to you before doing anything.
September 03, 2019
I am a current client of this provider
The people that do the scheduling have done an outstanding job.
So far, they have been promptly there and have done a good job at taking care of him.
September 03, 2019
I am a current client of this provider
They're taking care of my father, so it gives me time to work.
The care that they provide is really good.
September 03, 2019
I am a current client of this provider
Everything my caregiver does makes it positive because she helps me clean and walk.
I love my home health aide because she is excellent and never stops working.
September 03, 2019
I am a current client of this provider
They are here for two hours, and they do a good job, but that is how much the VA will pay for.
The caregivers are easy to get along with.
August 23, 2019
I am a past client of this provider
They enabled my father to stay in his in his home, which is what he wanted to do.
For one thing, every time I called, someone answered the phone. They were friendly, helpful, and did what I asked them to do.
August 22, 2019
I am a current client of this provider
Destiny kept the place clean, but the new caregiver missed some spots.
The last caregiver that was sent did not do as well as the other caregiver.
August 22, 2019
I am a current client of this provider
They have great caregivers that care for their clients.
They are dependable and have good staff.
August 20, 2019
I am a current client of this provider
I live alone, so it's very helpful to me. Some people in the past have waited to do what I tell them, but Total Care Connections sees what needs to be done, and does it.
I like when a person comes in, sees what needs to be done, and they do it.
August 13, 2019
I am a current client of this provider
When people are here, they do a phenomenal job.
There have been some scheduling issues where I have called and cancelled, but the person still showed up. Sometimes they can't find somebody to cover a shift.
August 13, 2019
I am a current client of this provider
I couldn't make it without them. They help me with my daily care, like cleaning my house and cooking for me.
I like the caregivers and the ease of being able to contact somebody.
August 13, 2019
I am a current client of this provider
They make my life easier, and I feel like I can depend on them if I need anything.
They are very helpful with him, and they are doing very well.
August 13, 2019
I am a current client of this provider
She puts lotion on my body and trims my toenails.
I do not know if they could or not, but I would like more time.
August 13, 2019
I am a current client of this provider
They could have better employees. They have a turnaround with the new employees coming in.
They could stick with one person instead of sending over multiple people.
August 08, 2019
I am a current client of this provider
They just come in to give a bath, and it has made it easier for me as well.
I like that they take care of what I want them to do for me.
August 08, 2019
I am a current client of this provider
I couldn't do what I do without someone here with me.
They're always very friendly and helpful.
August 06, 2019
I am a current client of this provider
They take good care of me, and I can't think of a way to improve.
Anytime that my home health aide can't arrive, they always contact me ahead of time and schedule someone else.
August 01, 2019
I am a current client of this provider
They need to better maintain the scheduling. I have had people cancel on me several times.
I think that they could improve scheduling.
August 01, 2019
I am a past client of this provider
The people who came were nice people, and they did their work.
They missed days and didn't make them up.
August 01, 2019
I am a current client of this provider
She comes in the morning and gets him up. We have the same lady coming now. We are both really comfortable with her. He is a big guy, but she is able to handle his needs. He gets a safe shower. If he has an issue, she is there with him. She makes his bed and breakfast.
I like the care they provide.
August 01, 2019
I am a current client of this provider
It is entertaining. They have a good bedside manner. The caregivers smile and are personable.
I like the quality of service they provide for me.
August 01, 2019
I am a current client of this provider
A lot of it is just visiting with him, and their spirits are good, so his spirits are good.
They are dependable, and they have been good when they have been here.
August 01, 2019
I am a current client of this provider
There are some things I can't do, and I need help from the nice young lady.
They are very prompt.
August 01, 2019
I am a current client of this provider
They have patience with him. He can talk with them, and it settles him down. They are good with him. It makes him feel important.
They are on time and courteous over the phone if I have to call or if someone is going to be late. The work is excellent. They are such a blessing to me, the house, and my loved one. The house is clean, which gives me more time.
August 01, 2019
I am a current client of this provider
The CNAs are always upbeat and friendly, and treat my husband with respect.
When they send someone out, that person needs to at least know the history and care for my husband's needs, as well as his limitations in case I am not here when they come.
August 01, 2019
I am a current client of this provider
I'm 73 years old, and he weighs 200 pounds. He has to have a bed bath and get ready for the day. I can do it, but it's not easy.
We've had a few people come that weren't very satisfactory, and there seems to be a lack of communication between the office and caregivers.
August 01, 2019
I am a current client of this provider
It enhances my daily life. They help me with my day-to-day living tasks.
They are punctual.
August 01, 2019
I am a current client of this provider
It's good. Three of them are excellent. The other one only washed the dishes, then sat on their device.
Several of them were excellent, but one of them was pretty poor.
August 01, 2019
I am a current client of this provider
If I didn't have them, I wouldn't go anywhere, and I would have to depend on others to take me to get my groceries.
They are very good, and they are a good care business.
July 24, 2019
I am a current client of this provider
The people they have sent me have shown initiative. They are patient and nice.
They were very helpful. I was in a tough place in May. The people that are my permanent replacement I really like. They listen to my feedback.
July 23, 2019
I am a current client of this provider
It allows her to stay home rather than being in a facility. They get her out of bed, feed her, give her a bath, get her on and off the toilet, clean the kitchen and bathroom, dust, tidy up, and they take care of everything.
They always make sure someone is here. My mother has very good caregivers. When I'm not happy with a caregiver, they make sure they are replaced.
July 18, 2019
I am a current client of this provider
I have Parkinson's, and that interferes with everything. It would help if they could get people out here more often.
They are doing a very good job for us.
July 18, 2019
I am a current client of this provider
He has exercises. He does skin care. They help him with getting dressed. They do meal preparation. They take precautions.
We are very pleased with our caregivers that we have for my husband. They are outstanding. We are very happy with them. They are courteous.
July 02, 2019
I am a past client of this provider
They were only here for a couple hours twice a week just to bathe my dad. It wasn't that there were a lot of different things they were doing.
They could have more consistency. They kept having different people, and they had to change the times a lot.
July 01, 2019
I am a current client of this provider
They cooperate and assist in making sure things work with my schedule.
They could get their girls to be punctual.
July 01, 2019
I am a current client of this provider
They sent over Melissa and she is amazing. She boosts his moral, laughs with him, jokes with him, and she can get him to shower. It was great to have someone else here.
They come out, are fast in calling back, stay on top of things, and are very friendly.
July 01, 2019
I am a current client of this provider
They can be here consistently. That would bring all the numbers up.
They can improve on consistency with the caregivers.
July 01, 2019
I am a current client of this provider
I was having bad problems with my leg, and I don't know what I would do without her. I am not able to do much and I have a walker.
The person they sent me is always on time and very helpful. She is really good.
July 01, 2019
I am a current client of this provider
The services have helped me out a lot. I cannot bend and stretch, so they come in and do what needs to be done for me.
They send qualified caregivers to help me.
July 01, 2019
I am a current client of this provider
They have been there and they have assisted me so that I can run errands. They help my husband with the exercises.
I like that they are on time and they help with everything with cleaning and helping me.
July 01, 2019
I am a current client of this provider
They've been able to do what they're assigned to do, and they all come on time.
I had a caregiver a few weeks ago, but now $1500 is missing and he hasn't come back.
July 01, 2019
I am a current client of this provider
They could be more assertive.
We only used them twice, so I can't really say.
July 01, 2019
I am a current client of this provider
They come over and clean. They help me keep the place straight.
They keep me informed. Sometimes a person will be late, but they will call me to let me know so that I am not surprised.
July 01, 2019
I am a current client of this provider
They are very responsive and they call right away. I like the idea that I can expect an answer, and they are very helpful.
They keep me informed if someone cannot make it. They make sure they are very responsive to me.
July 01, 2019
I am a current client of this provider
I can't make my bed or change it and she does that for me.
They come in and ask us what we need help with and help us with that.
July 01, 2019
I am a current client of this provider
A lot of the things we can't do, she helps with.
The agency is fine. I'm happy with the representative that they have.
July 01, 2019
I am a current client of this provider
It's not necessarily the provider, it is him not accepting the care.
An inexperienced caregiver was sent out.
July 01, 2019
I am a current client of this provider
On the days they are here, I don't have to go over there until the late afternoon because he is taken care of.
The two caregivers have been absolutely amazing with my father and the communication with me from the office has been on point. I don't ever have to worry about changing his schedule. They reach out to me well beforehand.
July 01, 2019
I am a current client of this provider
I have some scheduling arrangements that we need to make. They can help with that in the future.
I like that the lady is very helpful. She's very experienced and always on time.
July 01, 2019
I am a current client of this provider
The guy helps take good care of Ramon, talks with him, and makes him laugh. It makes me feel good so I can sit back and relax.
I am very pleased with the agency. The guy gets here on time and is where he's supposed to be.
July 01, 2019
I am a current client of this provider
They could be more attentive. Sometimes the caregivers that come in are on their phones too much or they step out of the house for a minute. I think they should leave their personal lives away from work.
They have excellent customer service with their communication. The caregivers that have been sent are very caring.
July 01, 2019
I am a current client of this provider
Without the services from Total Care Connections, there would be no life for us.
We have dealt with other agencies in the past few years, and Total Care Connections is the best in not only the services they provide, but also in how they treat me. With the other companies, they would treat me like an irresponsible parent with a wayward child, but Total Care Connections doesn't do that at all.
June 24, 2019
I am a current client of this provider
She is pretty much always there. She helps with everything. My mother can't walk, so she assists her with getting in and out of the bathroom. They are very well trained.
They are very dependable.
June 24, 2019
I am a current client of this provider
I love the fact that they are here, so I can get my shower.
They will work with my time and doctors' appointments.
June 24, 2019
I am a current client of this provider
They could maybe have more hours.
I like the friendliness of their staff.
June 24, 2019
I am a current client of this provider
He doesn't get any activities. The caregiver could use more training.
They have always backed up what they are doing.
June 20, 2019
I am a current client of this provider
They give me some peace of mind that she is being watched and cared for.
They have been very helpful, understanding, and have great communication.
June 14, 2019
I am a current client of this provider
They have provided us the help we needed. I was doing total care, and it helped me a lot.
The caregiver we have is very good with my dad. He is patient and very caring with him.
June 14, 2019
I am a current client of this provider
It definitely improves our situation. Some caregivers follow instruction a little better then others. They listen, but don't always seem to follow through.
I have no reason not to recommend them. It would be nice if they had more staff and caregivers.
June 12, 2019
I am a current client of this provider
They help me. They need to train staff more on the psychological needs of a person.
I needed help, and I needed it now, and they did not give it to me. They said it took over a day. I didn't need it tomorrow. I needed it today.
June 11, 2019
I am a current client of this provider
The caregivers do a lot. They just help out with my everyday needs.
They could adhere to what the client really wants.
June 03, 2019
I am a current client of this provider
They are friendly and polite.
I like the way things are handled. They answer the phone in a very polite way.
June 03, 2019
I am a current client of this provider
The services help me a lot. The caregivers watch after my dad, and it has totally improved my life.
I am totally happy with the company. I like the thoroughness.
June 03, 2019
I am a current client of this provider
They've relieved my anxiety through being able to assist me with the things that I can no longer do well.
They're really confident, good, and right on the mark with what they're tasked to do. They make sure that you get what you need and can fully benefit from the service.
June 03, 2019
I am a current client of this provider
They give me confidence. I don't have to ride a bus because of them.
I like that they do what they promised. I had them for transportation, so if I needed a car at 10, it was here at 10.
June 03, 2019
I am a current client of this provider
It relieves a lot of stress from me. They do what's difficult for me to do.
They are easy to deal with. I can always get someone at the office.
May 03, 2019
I am a current client of this provider
It is most helpful through keeping up with his general care, helping him with dressing, and other things that can be too much for one person to do alone. They also help with bathing sometimes and help him with his mobility.
They can improve the communication with the clients.
May 01, 2019
I am a current client of this provider
I would like them to stick to what they say. If they say they are going to be here tomorrow, they should be here tomorrow. They shouldn't give me excuses about why they can't be here.
They should be able to talk to each other so everybody knows what their jobs are.
May 01, 2019
I am a current client of this provider
When I needed them, it was good. They just helped with having someone be here with her when I went on errands. She needs twenty-four hour care.
We've only had four visits with four different people so far. I don't have a lot to compare it with. It's usually just someone sitting. They just have to sit with her.
May 01, 2019
I am a current client of this provider
They do what we ask with no complaints. It is very convenient for me to have my loved one taken care of.
I am happy with the caregiver, but I am not happy with the office staff at all.
May 01, 2019
I am a current client of this provider
My husband has had a stroke and so he has difficulty talking and moving, so they've helped me when he takes a shower and with his care. They help me get him around the house.
The people who have come have been really excellent in their care.
May 01, 2019
I am a current client of this provider
It makes life easier on me and is helpful.
The administration could be more forthcoming when asked questions.
May 01, 2019
I am a current client of this provider
It helps my son to get around with his oxygen when I can't be here and to monitor his blood pressure.
They follow up really well.
May 01, 2019
I am a current client of this provider
They have good communication, and the overall care is good. It's quality care.
I just think they're people oriented. I think that they have good quality services, and they really care for their clients.
May 01, 2019
I am a current client of this provider
They help me get dressed in the morning, and they help me with another treatment that I really need.
They give me privacy when I need it, and they help me out when I need it.
May 01, 2019
I am a current client of this provider
It's helpful that they just show up.
I like the professionalism they have with their staff.
May 01, 2019
I am a current client of this provider
I can't bathe my father because I'm not strong enough, so the caregiver gives him a shower three times a week.
The caregivers are very good. They take the time to listen to my father and spend time with him.
April 23, 2019
I am a current client of this provider
They are very nice. When you ask them something, they will do it. The caregivers that come here are very nice.
They come in, they give my loved one a bath, and then they just sit.
April 01, 2019
I am a current client of this provider
They can be more efficient and consistent.
I don't have a problem with the nurses, but the people in the office aren't good communicators. They aren't on top of their business.
April 01, 2019
I am a current client of this provider
They people that they send or sent are just outstanding becuase they care about me and have an interest in how I am doing.
They really care, and they are really on top of things.
April 01, 2019
I am a current client of this provider
It's been very helpful. They're on time and good at what they do. They're caring.
They are very professional.
April 01, 2019
I am a current client of this provider
They interact with my loved one and make them smile.
I like the people that come.
April 01, 2019
I am a current client of this provider
They give me free time to do other things that I need to do.
I would like to see the quality of care improved.
April 01, 2019
I am a current client of this provider
Total Care Connections helps me with peace at mind so I can go places without worrying.
I would like the last minute help and it's kind of hard to get it.
April 01, 2019
I am a current client of this provider
They could convince the VA that I can get more than thirty days a year.
It is really weird. The office needs to improve. They should understand when I need the care.
April 01, 2019
I am a current client of this provider
My loved one looks forward to it and it helps him a lot with things he cannot do on his own.
I like the care my loved one is getting. It is very good and the caregiver does a good job.
April 01, 2019
I am a current client of this provider
They come and help my loved one with his daily medication. I would like someone who has more of a personal touch, and talks with my loved one more.
I wasn't impressed with the first caregiver, and I don't like that the caregivers aren't consistent.
April 01, 2019
I am a current client of this provider
She does everything for me. She does not have to be told to do anything.
I like the caregiver that they sent. She does everything that I ask and more.
March 19, 2019
I am a current client of this provider
They have been good at working with Violet and she has enjoyed the caregivers.
They have been very helpful when working around our schedule.
March 18, 2019
I am a current client of this provider
They help me physically with things that I can't accomplish because I get tired.
Overall, the caregivers they have sent have been very good and successful.
March 12, 2019
I am a current client of this provider
They help with my loved one's daily functions.
They have more availability in the caregivers.
March 01, 2019
I am a current client of this provider
They've corrected the inequalities.
I would like to see the quality of the caregiver improved. They were poorly trained.
March 01, 2019
I am a current client of this provider
The caretaker is able to go to the appointments.
The way that they are willing to work with him and the family is great.
March 01, 2019
I am a current client of this provider
They help me with my job, I go to work with peace of mind.
A little bit more training with the providers would be nice.
March 01, 2019
I am a current client of this provider
They could text that the provider is on the way.
They need to be consistent in showing up.
March 01, 2019
I am a current client of this provider
She is very happy with the help she receives because she is home alone on an electrical chairs.
I like that they are very flexible with the caregivers they provide.
March 01, 2019
I am a current client of this provider
They need to be more honest with me.
I do not know what the agency can do better, I simply do not like them.
March 01, 2019
I am a current client of this provider
They just need to schedule people to come.
We have had a lot of trouble getting people to come when they're scheduled.
March 01, 2019
I am a current client of this provider
We have a lot of trouble trying to get service.
I would like to see the communication improved.
March 01, 2019
I am a current client of this provider
They have gotten me away from the situation here.
They come in and they go beyond because they went ahead and scrubbed the floor and cleaned the windows and I am totally happy.
March 01, 2019
I am a current client of this provider
Sometimes some of the caregivers would sit around when there wasn't anything to do, but some would find something to do.
My biggest concern is that caregivers had issues the morning of the service and it is hard to readjust if someone wasn't coming over.
February 19, 2019
I am a current client of this provider
The fact that we have had consistent caregivers has helped.
I like the fact that they are very cooperative, and they communicate very well.
February 19, 2019
I am a current client of this provider
They take care of me pretty well. They are honest.
I like the people because they are nice and honest.
February 19, 2019
I am a past client of this provider
They were just there to provide companionship, to help me get stuff, and to help me get dressed.
They were always on time and they had good people.
February 13, 2019
I am a current client of this provider
They have been on time. When they say they are going to be here, they are here.
They have been really good. When I call, they are here.
February 12, 2019
I am a current client of this provider
It depends on the worker. Some have been fabulous and others not at all. That's the nature of the beast. One in particular has been fabulous. One has been good, and the others haven't been appropriate. The management is excellent.
I think that they should pay the front-line workers more money so they attract a higher quality caregiver. When paying as little as possible, you don't get as high quality of employees.
February 12, 2019
I am a current client of this provider
The caregivers need to do their job.
The caregivers they send here are lazy.
February 08, 2019
I am a current client of this provider
They are very loving to my mom. They care about her and her well-being.
A quicker response time if I needed someone to work would be good.
February 06, 2019
I am a current client of this provider
We have a great worker who has been here for 3 and a half years of satisfying service.
They should communicate their aims and ambitions.
February 06, 2019
I am a current client of this provider
They help with my husband's personal care.
We have had really good caregivers.
February 01, 2019
I am a current client of this provider
They are able to really help him. I could not have asked for a better company.
Our caregiver is amazing, and they have been so accommodating.
February 01, 2019
I am a current client of this provider
I get to shower. They just help with my shower.
They are courteous and friendly.
February 01, 2019
I am a current client of this provider
It makes it so much easier for us. It would awful without it.
We ran through one or two caregivers before we got a good one. They were working with us all the way through.
February 01, 2019
I am a current client of this provider
They help me the most by making me breakfast.
I would like the agency to provide more information to me.
January 21, 2019
I am a current client of this provider
They have really helped me a lot. They help the most by allowing me to get out of the house. I need help taking care of her.
Anytime I call, they are extremely friendly. They always try to work the hours that we need.
January 15, 2019
I am a current client of this provider
Because my of husband's illness, I have to be here with him. I run a community food pantry, and without them, I would not be able to run the pantry.
They were immediately available to help us. They came with everything we needed.
January 15, 2019
I am a current client of this provider
I have my home care provider help me with showering and shaving.
I like the services. They are good, and I have been very happy with them.
January 15, 2019
I am a current client of this provider
They take care of certain duties that I would have to perform for Catherine's 16 hour week.
I like their attention to detail and punctuality.
January 10, 2019
I am a current client of this provider
Everything I need, they do. I just had surgery, so they provide for me.
The people are dependable, reliable, and everyone is very friendly.
January 10, 2019
I am a current client of this provider
My husband needs the care, and he needs the help.
I am very pleased. I like everything about them. They ask if I ever need any extra care, and they will do anything.
January 08, 2019
I am a current client of this provider
They move him around in bed and from side to side because he is bedridden.
They need more male caregivers.
January 07, 2019
I am a current client of this provider
I need help, so there's no doubt that they're here to help me with my husband. There's no doubt that they are helpful. I think they'll do better once they're here more.
I think they're just learning what's required over here.
January 07, 2019
I am a current client of this provider
With my father's pain it is hard to tell what works and what doesn't. He has someone for therapy come once a week and there is not much else he needs. They need to be more patient with my father.
Those who use Total Care Connections, will be taken care of.
January 03, 2019
I am a current client of this provider
They save me money, which is a big help. They could help more by having more caregivers that are more available. My dad has a hard time with unfamiliar people.
My dad is bedridden and is not able to communicate well. The guy that comes keeps him company, but doesn't do a lot of care.
January 02, 2019
I am a current client of this provider
They could make things easier for me if they provided foot care for me, but the caregivers don't know how to do that. It seems like they are just hired off the street.
The people in the office are fine, and they talk to me like they're professionals. The staff that comes out here is not as good as the people in the office, and I'm getting tired of it. I have to go back and check their work.
January 02, 2019
I am a current client of this provider
They do a very good job of tending to my leg. It was amputated and they do a great job of cleaning the wound.
I like that they allow me to stay home and still receive good care.
January 02, 2019
I am a current client of this provider
They have made things easier because I am getting ready to sell my house so the girl has helped me to pack and clean things.
I like that they are friendly, organized and have priorities.
December 14, 2018
I am a current client of this provider
I don't have to worry about my dad because he is well taken care of.
We have gotten very lucky with the people they have seen and they have been very responsive to anything that we needed changed.
December 11, 2018
I am a current client of this provider
They have helped her by helping me. They help me bathe her and they watch her while I run errands.
I like that they answer questions right away. They are willing to help with anything that I need.
December 11, 2018
I am a current client of this provider
They do everything for me.
They are very polite.
December 08, 2018
I am a current client of this provider
They are smiling constantly and they are sympathetic all the time.
They are friendly.
December 01, 2018
I am a current client of this provider
My wife and I have been helping my mom, who lives by herself, and now we have a little more time to do what we need to do because they come help her.
People need to make sure that they have high expectations for the company.
December 01, 2018
I am a current client of this provider
This agency has helped us by being very responsive to our needs. If we need to cancel or do a schedule change, they are accommodating.
They have been very accommodating. Some of the caretakers are not as outstanding as others, but that's not the agency's fault.
December 01, 2018
I am a current client of this provider
They could always improve.
They could be better at scheduling.
December 01, 2018
I am a current client of this provider
I can't do any household stuff by myself and I need personal care stuff. That all gets taken care of everyday.
I think that some of the people could use a little more training on how to help out with household stuff. Some people don't seem to know the basics.
December 01, 2018
I am a current client of this provider
My husband and I have three evenings a week now that we can do things on our own. Mom really looks forward to the caregiver coming in.
They are very responsive.
December 01, 2018
I am a past client of this provider
I liked my caretaker.
They were very good with me.
December 01, 2018
I am a current client of this provider
I am fairly crippled myself, and it is hard to do the things they do for us.
This company always keeps in touch with me and they are just excellent about that.
November 27, 2018
I am a past client of this provider
The purpose for which they were meant was great. It made him uncomfortable, but it had nothing to do with company.
They were very personable and professional. They took time explain things and ask questions.
November 26, 2018
I am a current client of this provider
I would allow their caregivers to do more, if their mannerisms and personalities are different.
They could give better quality caregivers.
November 19, 2018
I am a current client of this provider
I could use all the help I can get. They help me physically and mentally.
They should have more staff available.
November 19, 2018
I am a current client of this provider
It helps me if somebody comes, but they don't send someone who is qualified. I have to show them what to do. They say they are qualified, but when they show up, they don't know.
They need a change of attitude. Whenever they send out people, they don't let me know if someone won't show up. They send a strange people into the house. My loved one is waiting, and they will send someone a day later. Whenever I talk to a certain person, they make me feel ashamed. They try to shame me. The people I like quit because they aren't being paid enough. I have had good care with them and they send cards on my loved one's birthday and Veterans' day. They know what I'm struggling with. The person who is coming stops coming and they don't let me know. I have to call them. I thinking of calling for a new company.
November 02, 2018
I am a current client of this provider
She does the vacuuming, and the dishes which helps me out tremendously.
They could send people out here that know what they are going to do.
November 02, 2018
I am a current client of this provider
They have given for time for myself to do things I wouldn't do otherwise.
It is convenient. The caregivers are pleasant and kind.
November 01, 2018
I am a current client of this provider
It is nice to have someone here that is keeping an eye out on her while my wife and I go to work.
They are very reliable, friendly, get along great with the client and do what we need.
November 01, 2018
I am a current client of this provider
They do anything for me. They are able to guide my husband wherever he needs to go, and they provide the care that he needs.
They are very honest with me.
November 01, 2018
I am a current client of this provider
The services have a big impact on me and my personal hygiene.
I like the flexibility of the company and the assistance my caregiver provides me.
November 01, 2018
I am a current client of this provider
They could just have better training.
I think that some of the caregivers might need some more training in the assisted living part.
October 30, 2018
I am a current client of this provider
I get a little reprieve, and get to take a breather while they take care of my husband.
The caregiver that comes to the house is just so lovely. She is there for whatever I need, and the nurse that came out is also just awesome. I just feel taken care of.
October 15, 2018
I am a current client of this provider
They are giving my husband the attention he needs. They are open minded, they talk to him, and they help him with exercise.
They have great providers. They do their job, they are courteous, they are really helpful, and they are here on time.
October 15, 2018
I am a current client of this provider
The home health aides who have assisted me in the help for my husband have all been excellent. There was one who was very helpful with my husband and massaged the cream on my husband's legs. She was sent by the VA.
They are prompt, the employees all seem to be very knowledgeable and helpful, and they are good at following up and providing backups.
October 12, 2018
I am a current client of this provider
They help him shower and help with cleaning. They also have regular conversations with him.
The caregiver is wonderful to my dad.
October 11, 2018
I am a current client of this provider
They have helped me work with pain care. She does a good job rubbing bio freeze into my knees.
They are punctual, efficient, and very helpful.
October 08, 2018
I am a current client of this provider
If they came in to be a little more ready to do the work and have my interests in heart, that would be great.
The caregiver seems to be busy when they get here, and the caregivers seem to be preoccupied when they get here, but they do the work.
October 04, 2018
I am a current client of this provider
It allows me to work from home and it gives her people to be with her consistently.
They're very consistent and make sure that someone is covering the shift. They're very reliable.
September 30, 2018
I am a current client of this provider
They have helped me with general cleaning.
I want someone that takes more time on what I need them to do.
September 13, 2018
I am a current client of this provider
They young girl braided my hair and trimmed my beard. They did a pretty good job at it too.
They show up on time and do good work for me.
September 04, 2018
I am a current client of this provider
She does housekeeping at ten times of speed of light, and when she does my grocery shopping, she does not make mistakes.
They always respond to me and keep me up-to-date with what is going on. I really like my particular caregiver.
September 04, 2018
I am a current client of this provider
They have been able to help her with lightweight house work and bathing that she has not been able to do. It has been an amazing thing for her to have.
The young lady that comes seems to be very caring, outgoing, and very attentive to mother's needs.
August 22, 2018
I am a current client of this provider
They have helped me by mopping my floors, cleaning my bathroom, and doing my laundry. They do all the things I can't do.
They are everything I need. I have one caregiver and she is amazing. She does everything without being told.
August 21, 2018
I am a past client of this provider
It was awful because I have to travel every single weekend, and not move her in with me because she can't get the care needed.
There were only two who knew what to do. They were not licensed CNAs. There were several days were we were suppose to have people, but they said they couldn't come
August 15, 2018
I am a past client of this provider
I was able to get away.
They were efficient, thorough, on time, and accommodating.
August 15, 2018
I am a current client of this provider
She bathes me and changes my clothes, and that's very important.
They've always responded to anything I had a problem with.
August 02, 2018
I am a past client of this provider
The lady would sit in the bedroom with me, and we would talk and get along. She assisted me with getting breakfast and showers; things I would normally not be able to do while my husband was gone.
They came out and took care of us. The lady who set up the appointments was very kind.
August 02, 2018
I am a current client of this provider
They bathe Cara and Gia Davis does her hair perfectly. It looks really nice.
They ask me what I need done. They're very caring and willing to do what I ask them.
August 02, 2018
I am a past client of this provider
They came in and saved the day with my grandma. She really liked them.
They were really good, but towards the end, one of the employees did not show up. They were really good with my grandmother.
August 02, 2018
I am a current client of this provider
Only by having people available, they are doing fine other than that.
They are short of people. When I asked for someone, they didn't have anyone. This problem has just been recently.
August 01, 2018
I am a current client of this provider
They care. If I have something that needs to be done, they do it.
They are on time, caring, and they notify me if there is any change.
July 20, 2018
I am a current client of this provider
She is happy with them and they help her with shopping and every day chores.
The people that they have sent out to take care of my loved one are really good, she likes them.
July 18, 2018
I am a current client of this provider
Sometimes when they send different caregivers, it's hard because I have to brief them on what they have to do. They don't know what to do when they get there, I have to tell them what to do exactly.
They could at least try to send a caregiver consistently, rather than send different caregivers.
July 06, 2018
I am a current client of this provider
I like the fact that they have ongoing teaching and are always educating their caregivers. They are very professional.
July 05, 2018
I am a current client of this provider
They walk my loved one to the bathroom, make sure he has his medication, and are understanding and patient with him.
They are prompt, and they send people that are skilled enough.
July 05, 2018
I am a current client of this provider
They give me confidence to be able to get back to a normal life. They make me happy.
Every time they're here it's positive. They're professional and can do just about anything.
July 02, 2018
I am a current client of this provider
It is easier to stay in my own room and they keep my house a little bit cleaner.
They are here on time and are prompt.
July 02, 2018
I am a current client of this provider
It been very positive in their ability to do other things.
They are very responsive and helpful.
July 02, 2018
I am a current client of this provider
They could be more thorough when cleaning.
They've managed to take care of all of my needs.
June 20, 2018
I am a current client of this provider
My loved one looks forward to the caregivers coming because they interact with them.
Everyone there is pretty caring and they are pretty good.
June 18, 2018
I am a current client of this provider
They come and do things to him like bathing that I find hard to do for him.
They are thoughtful and look after not only my dad, but myself, and they make sure that both of our needs are met.
June 07, 2018
I am a current client of this provider
She is extremely helpful.
The caregiver my mother has is perfect for her.
June 06, 2018
I am a current client of this provider
The main thing is the relationship that I have with the caregiver. They are not a doctor or a nurse, but they see things. I am a paraplegic and it helps because we bounce things off of each other.
The most important thing is developing a relationship with the caregiver because they can see my progress. I live alone and it is good to have them here.
June 06, 2018
I am a current client of this provider
It makes a big difference to have them. The help the most with the shower.
They are dependable, and the office is very helpful.
June 05, 2018
I am a current client of this provider
They help me get my bath, they get my food, they clean up behind me, and and they do all I need.
They help me and do a good job, that's all I can ask.
June 05, 2018
I am a current client of this provider
They could've informed me about the presence of their website.
They could improve their communications with me. It was a struggle at the beginning.
June 04, 2018
I am a current client of this provider
They would be more helpful if they could make a bed, and if they would send me someone who is 21 to go the store and buy liquor for me.
I'm not very happy with them right now because the caregiver I have has been unreliable. Sometimes she doesn't show up.
June 04, 2018
I am a current client of this provider
I can't walk and they come in and take care of me.
I like everything about it and the way that they take care of me is okay.
June 01, 2018
I am a current client of this provider
It's kind of hard to say. I depend on people to come into my house and dress me and bathe me. Without them, it would be hard to go out into the world each day.
I like the caregivers, and some of them are really wonderful.
May 21, 2018
I am a current client of this provider
Because I work, the services make me feel that at least there is someone assisting my dad while I'm not there during the day. I feel a little secure about not being home and that they are taking care of him.
They are consistent in the caregivers sent to us and we have had positive home care. The scheduler should be more assertive because this past week my dad wasn't showing up on their calendar so the caregivers didn't come.
May 18, 2018
I am a current client of this provider
It's not enough time, but I can't afford them. If she were here more, that could make it better. It's not her, it's me. I broke my neck and I'm in a neck brace. She sweeps, cleans, and mostly cooks. I try to go to the grocery store, but sometimes she goes fpr me because I can't drive. She does anything willingly.
I like my caregiver. She helps me do a wide variety of things and I just love it. She's got a great attitude.
May 17, 2018
I am a current client of this provider
They are taking care of him. They give him showers and do things I can't do for him. They just give me a break, and that is very helpful.
They are very good and friendly, and very dependable.
May 02, 2018
I am a current client of this provider
I had some problems and needed to fire two caregivers before I found one that worked out. I have had some problems with people in the office staff. The caregiver does things that I am unable to do. They do many things around the house.
May 02, 2018
I am a current client of this provider
They have been really good, and all of the caregivers are very good at taking care of my husband. They seem like they are all qualified. When I call, the office staff answers the phone and gets someone here for me. They get someone here right away. I needed some respite care because I can't leave my husband by himself anymore, so they have helped me a lot.
May 01, 2018
I am a current client of this provider
They have great caregivers, and they answer all my questions. I have no issues. Without them my life would be a lot more difficult. It helps me take care of my immediate family.
May 01, 2018
I am a current client of this provider
Everyone tries to help me as much as they can. I'm extremely happy with them. They don't leave me alone for long periods of time and do errands for me. They take really good care of me.
May 01, 2018
I am a current client of this provider
They don't have enough employees. When I have a standard thing for them to come out twice a week, it is great. When I throw in an extra day to get help for respite, it's hard. It's hard to get someone thrown into the mix when something extra is needed. The caregiver does a good job. He is great with my husband.
April 20, 2018
I am a current client of this provider
I really like how friendly the caregivers from Total Care Connections are! It has helped to improve the general health of my grandfather, while making life easier for my father and I who usually care for him.
April 19, 2018
I am a current client of this provider
We have two different caregivers, and they both are very good. We get along very well with them. They have good conversations with my husband. I think it is helping.
April 05, 2018
I am a current client of this provider
They've called a few times and said the caregiver couldn't make an appointment. They said they would try to get someone over here, but I'm not happy with them. They help the most by showering him.
April 05, 2018
I am a current client of this provider
They have showed me consideration. They have been able to do things here that I need done.
April 04, 2018
I am a current client of this provider
I think they need to do better with paying attention to the people who work for them. They are short of people a lot. My personal caregiver is very good. They make life easier because they provide excellent care.
April 02, 2018
I am a current client of this provider
Total Care Connections sent us a great nurse for the care evaluation. They have been great from the beginning. The care gives me the opportunity to get away from time to time without leaving my husband alone.
April 02, 2018
I am a current client of this provider
I actually have one caregiver, whom I have had for over a year, and she is great. I have no complaints whatsoever with her. They take care of my father-in-law every morning, which is absolutely a blessing to me. Without Total Care Connections, I would be in trouble.
April 02, 2018
I am a current client of this provider
They keep in touch with me constantly, and I like that. My loved one does not have to worry about much anymore. He gets he help he needs.
April 02, 2018
I am a current client of this provider
The caregivers always want to do the very best for their patients and the company truly cares. The services have helped me enormously with my dad. He needs help being showered and bathed. I cannot imagine not having the extra help.
April 02, 2018
I am a current client of this provider
They are very willing to work with whatever my parameters and expectations are. The receptionist and caregivers listen very well. They are always able to meet my needs. They do the things I could not do myself.
April 02, 2018
I am a current client of this provider
We have had some really good caregivers, but we have had big turnover. My father-in-law has vision impairment and can't see, so for him it is important to have help with his daily care like shaving and things.
April 02, 2018
I am a current client of this provider
They should do their work and not come and sit down and just watch television once they're done. My loved one needs to show the caregivers what he wants done but he doesn't talk to them or show them what needs to be done.
April 02, 2018
I am a current client of this provider
We had a rocky start. We had too many people here, and no one would show and people came when I didn't know they were. I think it's figured out now. The caregiver is very attentive to my mother. She is a conversationalist, which is great because my mother is over 100 years old but has all of her faculties. She likes visits and that helps me a lot.
April 02, 2018
I am a current client of this provider
I don't know how well their people are trained. The training and initiative of some of the workers could be better.
March 15, 2018
I am a current client of this provider
They match perfectly. She is good and does more than she has to, she's sweet to my mother and explains things to me when there's a problem.
March 12, 2018
I am a current client of this provider
The caregiver shows up on time and they're very knowledgeable and professional with what she does. I've done other services before, and it's refreshing to have someone who knows what they're doing. I don't have to do everything for my husband and I can have time to pay my bill without being interrupted every few seconds.
March 07, 2018
I am a current client of this provider
They can have better quality and consistency of care. Their communication can also be better. They have certainly helped my husband with taking a shower and getting dressed. They go with him on walks. They have definitely improved his life.
March 07, 2018
I am a past client of this provider
We didn't have them long. If we had gotten feedback from them on a daily basis, we would have been more pleased with them. The caregiver called the hospital when my father needed to go. She also called us when that happened, and met us at the hospital.
March 07, 2018
I am a past client of this provider
Total Care Connections was prompt with their services, they made sure that I had enough oxygen. I breathed easier at night because of them.
March 06, 2018
I am a current client of this provider
The services from Total Care Connections make my life easier by eliminating problems and giving me someone to talk to.
February 14, 2018
I am a current client of this provider
I am happy that the services are there and are always available to us. The services help us a whole lot. We would not be able to survive without them.
January 19, 2018
I am a current client of this provider
My husband has been helped so much since we've had them come in. They are great on the spot and make sure that we have someone. My husband has ALS and just helping him get up and dressed and go out with a positive attitude has been great.
January 18, 2018
I am a past client of this provider
They could have been more consistent with caregivers. Just having someone check on him and prepare meals for him helped a lot.
January 17, 2018
I am a past client of this provider
There were different caregivers all the time. They didn't have the same caregivers. When they send other people, I had to stay to tell them what I want and how to do it. I think that they can't do it because they can't get one caregiver for all the time. They have to have a different caregiver, which is a drawback.
January 11, 2018
I am a current client of this provider
Total Care Connections has totally satisfied us. I would have liked to have discovered this company sooner. Our caregivers are wonderful and help me to provide care for my husband.
January 02, 2018
I am a current client of this provider
They seem to do their work completely. They will look for things to do. They don't wait for me to tell them what to do. They seem to know what needs to be done and do it.
January 02, 2018
I am a current client of this provider
The people who have been here come and sit with my loved one when I'm gone. Everyone is polite and on time. They're here when I need them. They answer when I call and schedule it and come on time.
January 02, 2018
I am a current client of this provider
If I had anybody who's needing help, I would have no problem whatsoever telling somebody about them. The services are great. Knowing the caregiver is here when she comes through the door is great.
January 02, 2018
I am a current client of this provider
They work with me as far as changing the care schedule when I need to. They help me care for my father and provide care for me as well since I've had some surgeries.
November 20, 2017
I am a current client of this provider
We're using Total Care Connections for my husband. They were the first ones that contacted me, and I was impressed with what they had to say. The service was great, up until I got less than 24 hours' notice that the caregiver left. He was doing great, and we loved him. They're working on getting another person in here. They provide light housekeeping, physical activity, and mental stimulation. His work attitude was excellent. They really strive to search for the right match.
March 07, 2017
I am a current client of this provider
Total Care Connections has been a marvelous help to me. It is hard for me to do a lot of things that I would need to do for my father, and they are here to help. I would not be able to do it without them. Total Care Connections is always on time, is here for the hours they are needed, and does what they are asked to do. The caregivers go above and beyond and are kind. They talk to my father, ask him questions, and try to engage him. They show kindness and interest. Every caregiver my father has had has been a perfect match. They show interest and I feel like they like their jobs. They have been a big help.
February 28, 2017
I am a current client of this provider
Total Care Connections is a good, loving company. They try to make sure you have a good fit with the caregiver. If I have any questions or problems, the team is right there to help me through it. I called them, and they bent over backwards to help me.
October 31, 2016
I am a past client of this provider
I wanted to take a moment to thank you for the caregivers your company provided to my father, Lee, the past two years since he fell and broke his femur. With your help (and because my siblings and I live out of state) he was able to stay in his home until he entered the hospital and hospice the last week and a half of his life at the ripe age of 92.
A few key caregivers were like family to us and treated Lee with utmost respect and dignity. They would often go above and beyond, such as sending him photos they took of sunsets or cacti, knowing that he used to be an avid photographer. He shared his love of cooking with them from his wheelchair, and I'm sure they good-naturedly listened to a few mini lectures in microbiology!
Your office staff was also very helpful to me as point-person when I had questions about scheduling or billing. Our family appreciates all you have done for us. Thank you.
Sincerely,
Jan
March 07, 2016
I interviewed this provider
Total Care Connections has a great team behind them! The leaders of this organization truly care about your loved one. Excellent care and co-operation and they are great at matching caregivers to family's personality and needs.
March 03, 2016
I interviewed this provider
The customer service and management are top notch...a very professional and friendly staff. The care staff are the best I've encountered! They are screened thoroughly, and continuously monitored in the best interest of the client!
January 05, 2016
I am a past client of this provider
I will recommend Total Care Connections to everyone I know. They always provide excellent service and I know that it is a company I can trust.
December 10, 2015
I am a current client of this provider
Total Care Connections is simply the best in home care providers in Tucson and southern Arizona. We have been part of the Total Care "family" since 2009, and they indeed treat our family as their own. We first used their services when we needed help with my father's care during the end of his life, and now with full time care for my mother. They are always responsive and attentive. They listen to their clients, and their caregivers provide superb, loving and warm care for my mom. If problems or concerns arise, their staff respond immediately. I sleep well at night knowing that my mother is receiving quality care.
April 17, 2015
I am a current client of this provider
I’m not that pleased with Total Care because it’s hard to get consistent caregivers, but my mom also kept changing the schedule which doesn’t help. It’s kind of startling when a new caregiver shows up. There have been some few issues, but they’ve also worked with us on some problems.
About Total Care Connections
Total Care Connections is Southern Arizona’s largest and most respected, locally-owned provider of compassionate In-Home Care & Assisted Living. Since 2009, our team has provided high quality care to thousands of people throughout the greater Tucson region and we are passionate about serving you and your family’s needs.
If you are looking to bring professional health care into your home, our team of certified Arizona caregivers are trained in all aspects of senior care including Alzheimer’s and dementia care, hospice and end-of-life care, companionship care, joint replacement recovery, and personal assistance.
Likewise, if your doctor has recommended a specialized health facility or you are looking for any type of long-term assisted living or nursing home, our team is happy to recommend some wonderful options for you in Southern Arizona.
Services and Amenities of Total Care Connections
Agency Type
- Full Service Agency
Range of services
- Companion Care
- Personal Care Assistants
- In Home Health
Types of care
- Transportation: Yes
- Doctor Visit Companionship
- Light Housekeeping
- Transfer Assistance
- Dressing And Grooming
- Bathing And Toileting
- Exercise
- Finances Bookkeeping
- Walking Wheelchair Assistance
- Memory Care
- Companionship
- Meal Preparation
- Errand And Grocery Assistance
Travel
- Travel Details: Staff Will Travel 30+ Miles To Provide Care.
Screening
- In Person Interviews
- Reference Checks
- Driving Record Check
- Residency Confirmation
- Background Checks
- Drug Screening
- Sex Offender Check
Training
- Continual Training
Training Areas
- Patient Transfers
- Stress Management
- Family Communication
- Transition Issues
- Memory Care Training
- Ethics
- Validation Techniques
- Training Areas Extra: Hoyer Lifts
Payment options
- Insurance
- Credit Card
- Check
- Payment Options Extra: Ach
Payment details
- Payroll Provided For Caregivers
Bonded/insured
- Bonded And Insured
Licenses
- Licenses: Home Health License
