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Total Care Connections Tucson, AZ
3017 W. Ina Rd. STE 151, Tucson, AZ 85741
4.5
(703 reviews)
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Reviews of Total Care Connections in Tucson, Arizona
4.5
(703 reviews)
Anne F_8
5
|
June 27, 2023
It's great to have a break and not worry. The caregiver has been very quick, and they are always quick to offer a replacement. And they are very flexible.
Katherine H_8
4
|
June 27, 2023
The caregivers could have a greater impact by being more timely on a consistent basis. We started off a little slow, but it's picking up and doing a little better. They could just be on time and be consistent with their caregiver services.
Ricky H_5
4
|
June 20, 2023
She cooks and cleans for me. They could send the same caregivers.
Robert D_50
4
|
June 20, 2023
It helps me get out and lets me get things done. Sometimes there is confusion with the scheduling. We have a regular caregiver who comes each week.
Erlene D
4
|
June 14, 2023
I think that the management of total care could be a little bit more clear on the services they offer. At times, I'm not sure if it's just companionship. They can improve their consistency with caregivers. They have also several times missed when they were scheduled because they couldn't get help.
Barbara H_55
5
|
May 26, 2023
The services are helpful because they check on their customers and we have had the best service. I would recommend Total Care Connections because when they're not going to be there, they call you. With other companies, she has to call me and I drop everything to go to her.
Donna D_27
5
|
May 22, 2023
It is very helpful to my parents. They treat their clients and caregivers well.
Janice B_18
5
|
May 22, 2023
They come into our home with a caring attitude and they're very personable. We like the quality of care we receive, the education on hospice situations, and the caregivers they've provided.
Kimberly S_7
5
|
May 10, 2023
I have the same caregiver both days of the week, so I don't have to meet new people all the time. They really work with you and try to get what you want.
Anonymous_7364
4
|
May 10, 2023
The people that we have had over a period of time have been very good at their job. They have been very knowledgeable and make my husband comfortable. I would recommend them because they have given us very good service. Occasionally they were not able to fill our needs as they were short on staff, but that has not happened in the last two years.
Gilbert B_2
5
|
April 27, 2023
They've made my experience positive because they helped me find a place to go. They are very professional and kind they always do a good job.
Jerry B_10
4
|
April 26, 2023
When they come, It's pretty good. They help by washing dome dishes and clean up a little bit. They could have people come out to my house when I request them.
Mark K_11
5
|
April 21, 2023
She helps me with my personal things. I like that they're very versatile.
Annette V_2
5
|
April 13, 2023
They answer calls right away and the front office staff is very proficient. I would recommend them because the office staff is good, and they have trained the caregivers very well.
Richard V_4
5
|
March 28, 2023
It makes my life easier. They keep me informed on what's going on.
Robert K_33
4
|
March 21, 2023
We have 2 good aides, but the rest are not so good. We would like consistent aides.
Edward K_19
5
|
March 21, 2023
The caregiver bathes him. I would recommend because of the help the caregiver provided.
Zina F
5
|
March 21, 2023
They help me tremendously in the fact that I don't have so much anxiety and worrying about things I used to. I look forward to them I like that I can reach the office and make adjustments as I need them if I need extra care or making changes to my schedule.
Andrea H_3
3
|
March 9, 2023
I definitely need the help, and she watches me to make sure I am good. It is different than when I first started. There are things they can't do now, like drive me or take me on walks.
David A_24
5
|
March 9, 2023
They send me the caregivers, and they are on time. They always respond and call me back.
Timothy Tim W
4
|
February 28, 2023
They help me run errands and get me out of bed which has been positive. It is a little expensive.
Marvin S_5
5
|
February 27, 2023
They provide for us when they can. They take care of us very well.
Kenneth H_10
5
|
February 8, 2023
They have made my life easier with their service. The people there are flexible.
Frank S_25
5
|
February 8, 2023
They are dedicated to the work and are very helpful. I like that they are very friendly.
Monty S
5
|
February 8, 2023
They thoroughly communicate what is happening with my caregivers. I like their communication and their caregivers.
Richard W_26
5
|
January 26, 2023
The caregivers have helped me go to the store to go shopping, clean up the house, take out the trash, and anything else that I asked. The caregivers are fantastic individuals so I'd recommend them for their workers.
Henry K_1
4
|
January 26, 2023
They have helped the most by taking care of any problems I have. I like that they actually show up on time, whenever they are scheduled.
Eldon M
5
|
January 12, 2023
They do my laundry and dust for me. They make sure I shower and put lotion on my legs and feet. I like the way they do their job around here.
Jay H_4
4
|
December 30, 2022
It was helpful for me knowing that someone was there with my dad because I live in a different state. I just would have liked more consistency with the caregivers. I think they were all very helpful. I didn't like that it took a long time to get consistent staff and we had a lot of different people coming in and out.
James B_34
5
|
December 30, 2022
I have neuropathy, so he does the dishes and everything I need. The guy that I work with is a great guy.
John H_64
4
|
December 29, 2022
The attitude the workers have when they come is positive. They come to do their job. I would like the scheduling to be improved.
Louis V_3
5
|
December 28, 2022
Right now, I've got a situation where I have people coming, and I just want some extra help. I would just like some different days for the extra help to come. The people at times are very good, most of the people who come are good. There are no problems at all.
Daniel D_7
5
|
December 16, 2022
They help my wife to take care of me. I like that they have good people working for them.
Charles M_12
5
|
December 16, 2022
My caregiver is well-trained. She is a blessing to me. They work hard to make sure I have someone. I could use more hours.
Bernard Barny B
5
|
December 10, 2022
She does all my driving and cooking. She is very involved in my daily life. I would tell a friend that my caregiver is the best, and she has become part of our family almost.
Bruce F_7
5
|
November 29, 2022
Like I said, they always answer the phone, and they work with rectifying the bill. They always answer their phone, and they work with changing the hours around.
Anonymous_5749
5
|
November 10, 2022
I really appreciate them. This is a nice service they do for veterans. Most of their employees are very good.
Jose R_4
5
|
November 10, 2022
There is no great impact, but they do make him smile. I would recommend them because they help him and they clean up.
Ronald J
5
|
November 10, 2022
The agency is willing to help and is right on the ball. I like the agency because they get a hold of me if anything has changed.
Raymond A
5
|
October 28, 2022
Everybody stays on top of their jobs. It's made it easier. I like that they can come out to the house.
Georgianna Jan L
4
|
October 27, 2022
The 3 different caregivers have paid a lot of attention to her and they are concerned for her. I like that they have been very accommodating.
John H_61
5
|
October 13, 2022
They have dependable caregivers that are here on time and have a very helpful, what can I do attitude. They are responsive right away to a call and if something happens with a caregiver, they immediately let you know and try to provide someone to fill the space.
Randall F
5
|
October 13, 2022
The caregivers clean me up, so I feel nice and clean. I like the workers that come and help me.
Jenny N
5
|
October 13, 2022
They help me put on clothes after my shower. I like that everyone is friendly and trustworthy.
George O_1
5
|
October 13, 2022
They have helped the most by just helping improve my quality of life overall. I like that they are persistent with the care that they provide me.
Sheldon B
5
|
September 29, 2022
I like that the people who come are very helpful. I like that I am getting help for my husband and myself.
Francisco C_2
5
|
September 29, 2022
My dad really enjoys his caregivers. I like the caregivers. The people who take care of my father are excellent.
Dale L_3
2
|
September 24, 2022
They could follow the instructions. They could be more assertive. There seems to be a breakdown of communication so the caregivers aren't doing what I have requested what they do.
Wesley E
5
|
September 24, 2022
The care is excellent and consistent. The nurses take good care of me.
Thomas S_34
5
|
September 13, 2022
They help with cleaning. I like that it's been good so far. They are helpful.
Wesley K
5
|
September 13, 2022
They keep me from hurting my back. They help with his hygiene and provide company for him. I like that they're responsive and have good employees.
Lois F_4
5
|
August 25, 2022
I have them come do hygiene for her. They have been very professional.
Juan G_3
5
|
August 22, 2022
They help me because it has been 3 years since I have been able to leave and do things for myself. I like the person that they sent to the client. He was never left alone.
William R_37
5
|
August 22, 2022
They help me with things like help me with bathing and clean up the shower after. They sweep the floor sometimes. That is very nice of them. I like that they are on time.
Gloria S_13
5
|
August 17, 2022
It has been easier on my life to get through things because I have help taking care of him. I think that their communication is good because they keep us updated with any changes.
John O_17
5
|
August 17, 2022
She's here to assist me as needed. I like the caregiver that comes in on a regular basis.
Margarita R_1
5
|
August 5, 2022
They've made my life a bit easier because I'm able to go to work. I would recommend them. They're providing good care for my mother.
Mrs G_1
5
|
August 5, 2022
They show up. I like that they are usually very accommodating when I need them, and the girls who are very nice.
Warren K_1
4
|
August 5, 2022
They made things positive by always looking around to see what to do. She keeps herself busy all the time. I would like to see them improve the availability of their caregivers.
Robert C_37
4
|
July 27, 2022
They have helped when they've had to make a change, they get in touch with us to let us know. Right now we've had to move, so they're trying to get a regular caregiver. We just started back with them. We have been mostly satisfied. Nobody is perfect.
Robert B_70
5
|
July 27, 2022
It kept the house clean and I am appreciated about that. I like the quality of work. I was amazed that they cleaned everything.
Roberta R_6
5
|
July 26, 2022
I really need them. They help me with my room if I need anything. I look forward to their visits. I like that the girls are always so accommodating and helpful. They're right there with you. I can't say enough good things about the workers.
Luis C_1
4
|
July 25, 2022
They have helped the most by helping the client with his activities of daily living. I would like the agency to send someone else when the regular caregiver can't make it.
Palton Y
4
|
July 12, 2022
They help the most by being nice. I would tell a friend that sometimes they are alright sometimes they are not.
Arthur H_10
5
|
July 12, 2022
They help him when he has to shower, and the caregivers get him going. They adapt to the person, the environment and the attitude of the client.
David G_30
4
|
July 12, 2022
I feel comfortable knowing that they are there to take care of him. They should have caregivers that show up because a lot of them have not been showing up at all.
Doug C_7
4
|
July 12, 2022
They provide a sense of counseling for me. I like their price.
Terry G_7
5
|
June 28, 2022
They helped the most through their attitude with me. One thing I would tell a friend is everyone is personable.
Henry K
4
|
June 23, 2022
They help me with everything. I like the dependability and they are always on time and very careful with me too.
Wilfred C
4
|
June 17, 2022
They help me bathe and get my clothes on. They could have help available.
Edward L_4
5
|
June 17, 2022
They help me with my personal hygiene. I have great great people coming out.
Paul K_13
5
|
June 8, 2022
The provider is on time. I like this agency because they do what they say.
Norman H_3
5
|
June 8, 2022
The most important is that they are here helping me out. I have not had any problems with them and they are good at keeping me informed.
Remijio M
5
|
June 8, 2022
I have an excellent caregiver, she is wonderful. They need to have more caregivers.
Donna H_19
5
|
April 29, 2022
I need to have help with my husband. I like the people that they send out and they are reliable and do a good job.
Gerald P_2
5
|
April 29, 2022
I didn't have to worry about the client's safety with Total Care Connections. Total Care Connections are very careful about following the rules and I liked the caregiver as she was able to adjust to the personalities of the client.
Dean S_4
4
|
April 29, 2022
They get him out of bed and give him a bed bath. They get breakfast and after that they can take him outside or put him in his lazy chair. They could have someone call you ahead of time to let you know if someone is not coming as soon as they can. He is a Diabetic and he has to get food before 9 am.
Anthony H_4
5
|
April 28, 2022
They can't really do anything to make his life easier, because he has ALS and he's in his chair constantly, but they try to work with that. They take very good care of the client and we are very pleased with what they do.
Larry C_15
5
|
April 28, 2022
They are helpful around the house. They are friendly and if there is a scheduling issue, they are flexible and prompt in contacting us.
Melba B_2
4
|
April 28, 2022
I couldn't do without them. Total Care has helped me the most by providing a caregiver. I was used to services from another location and their services are different. I would say here they not quite as good as others.
Richard K_24
1
|
April 23, 2022
For me, they would come in and sit at my bar and text the whole time. The client needs the same person every time, he does not like strangers coming into the home.
John K_7
5
|
April 23, 2022
They help me get a shower and will usually clean up the kitchen and things like that. I like the caregivers are very professional. They take care of me when they are here.
Steven J_2
5
|
April 23, 2022
They do a pretty good job of taking care of me. The caregivers are very courteous and nice. They are on time.
Michelle M_22
5
|
April 19, 2022
They get to know him, talk to him, and treat him with respect. They stay in contact and the caregivers do what they need to do.
Naomi M_2
5
|
April 15, 2022
I live in a different state than my cousin and I know they will communicate with me if something happens. It has made my life easier. They communicate well and they reach out if there are schedule changes.
Diane B_23
5
|
April 15, 2022
She feels secure with them. I like how the office people are friendly and listen to my concerns.
John B_32
5
|
April 8, 2022
He is glad to see the caregiver come in. When the caregiver is here I am able to concentrate on things that I need to do. I like that they're honest and faithful.
Timothy H
5
|
April 8, 2022
IT makes it possible for me to get up and get things done and keep clean. They are very good and they take very good care of me.
Jean M_32
5
|
April 8, 2022
They help us most by freeing up my time. I requested some coverage so that I could conduct my business and get to appointments. They are friendly, knowledgeable, and prompt.
Earl H_7
5
|
April 8, 2022
We love the caregiver as she is matched perfectly and the client is happy. The services are very important for the client who has dementia, and the nurses who come are well matched and provide good companionship. We have had two great caregivers, Debra, is amazing and I couldn't ask for better. I like the communication, the extra effort, and the follow-up from Total Care Connections.
Stanley B_1
5
|
April 8, 2022
She is very well trained. I have a girl come in and she takes me shopping.
Leonard B_2
5
|
April 8, 2022
They keep me home clean and they know exactly what to do. They are very prompt.
Dr. Dennis N
5
|
April 8, 2022
The caregivers are always asking me what else they can do. The caregivers the agency has sent have all been very skilled.
William C_25
5
|
April 8, 2022
They help make it easier and more accessible to get around my house. I like that it helps me out and makes my life easier.
Joseph C_2
5
|
March 29, 2022
They help me with my arthritis. They help with my compression socks. They help me get in and out of the shower. Their communication is fairly good for the most part.
Provider Response
Flossie H
5
|
March 28, 2022
It's been a lot easier on me. They help me fix my meals. It's hard on the weekends when I have no one. Everybody who comes is here on time.
Janet F_16
4
|
March 25, 2022
It's helped the family out and given us a break from 24-hour care. They need to have consistent caregivers.
Meghna C
4
|
March 22, 2022
They have been great at communication. I like that there are no contracts and they are easy to work with.
James S_13
5
|
March 22, 2022
They have been very flexible and caring. They let me know if nobody can come or if there is a substitute coming. I like the quality of people they send.
James L_21
5
|
March 18, 2022
My caregiver is just outstanding. She is qualified to provide me care. Communication from the agency has been very good.
Kimberly S_8
5
|
March 18, 2022
They have helped me do anything from getting ice cream to putting up clothes, meal prepping, and putting up a bookshelf. I like that they are always easy to get in touch with, the care that is provided is always helpful, and there is always excellent communication.
Jackie K_10
5
|
March 16, 2022
They do everything to make my life easier! They take me places I need to go. I would recommend them because they're "down home".
Dennis S_4
2
|
March 10, 2022
Lately it has been more problematic then helpful. They need to really dig in deeper into their caregiver's histories.
Wallace P_1
5
|
March 10, 2022
It helps me because it gives me a break. I like the agency because the caregivers who are with my father.
Morris F_1
5
|
March 5, 2022
Kevin does things that Morris used to do for us that he can't do for us anymore. I would recommend them because the service that we get from Kevin, our caregiver, is excellent.
Edward M_17
4
|
March 5, 2022
They help remind me to take my medications which is helpful. I like how they help me with my housework.
Vincent H
5
|
March 5, 2022
It takes a load off. They help me because I have a bad back. They help with housework. I would recommend them because most of the people they've sent us has been great.
Provider Response
James D_27
3
|
March 1, 2022
The provider has helped me the most by doing what is needed to be done. I would like the agency to improve by fixing their scheduling.
Paul M_31
5
|
February 25, 2022
The caregivers are caring and attentive. They are very caring.
Linda H_13
3
|
February 24, 2022
They could put their cell phones away and actually help with meals and light housekeeping and laundry. Their people need to be on time and leave on time. They come late and leave early. They need to leave their own problems at home.
Cindy B_6
5
|
February 24, 2022
The provider has helped the most by keeping up hygiene and assisting with household chores. I like that the agency is very responsive to us.
Hubert W_1
5
|
February 23, 2022
It has been a great help. They help me with chores. It gives me time to rest. For the most part they are alright. They do what I ask them to do.
Brian B_11
5
|
February 19, 2022
I liked that the agency is flexible in what they do for her. I liked that the agency has really good customer service and is able to work with us on the schedule.
Kenneth W_7
5
|
February 19, 2022
My caregiver knows where everything in my house goes and does a great job of cleaning it. My caregiver is excellent! They did a great job matching me with my caregiver. If the caregiver hasn't been able to make it, they call to let me know. They're very thoughtful.
Ceres B
4
|
February 14, 2022
They are okay. If there is anything that needs to be improved I let them know and we negotiate. They are easy to get along with. It is important to get along with the patient and he has no problem connecting with them.
Iris B_1
4
|
February 14, 2022
They have helped the most by being attentive to my mother. I like that they come out to take care of my mom in our home.
Santiago A
5
|
February 14, 2022
It eliminates a lot of the client's struggles. They help to make his life easier. Total Care Connections gives us caregivers that match well with my father.
Terry W_2
5
|
February 14, 2022
They always check in to make sure I'm doing okay and tell me when the caregiver is sick. I like that they care about your health, and our caregiver is very hardworking.
Anonymous_5775
4
|
February 10, 2022
If they can have the same people come every day of the week it would be better. The people that came were more than willing to help and they did well.
Robert S_82
4
|
February 10, 2022
They are doing about as good as anyone could. I like the workers.
Robert R_44
5
|
February 10, 2022
The caregivers are easy to get along with. I like the scheduled that we have set up with them.
Rodolfo H
5
|
February 10, 2022
I have had them for over two months and it has worked out really well for me. It helps to get me out of bed on time. I like that they are on time and they do a lot of work when they are here.
Richard B_49
5
|
February 4, 2022
I appreciate them being here. I like the caregiver.
Louise S_12
5
|
February 4, 2022
I have been ill, the services have given me a break every other day. They are so easy to talk to. When I want to change something, they accommodate me.
Donna H_22
5
|
February 4, 2022
When she comes she allows me to get out of the house. I really like that. We just have one day a week for respite. She is late sometimes but is mostly on time.
Jeanine H_1
4
|
February 4, 2022
They help the most with my hygiene. The office staff needs to be improved.
Jesse M
5
|
January 29, 2022
They have made my experience positive through personal care and communication. I like how they are able to pay attention.
Mary O_11
5
|
January 28, 2022
It lets me get out of the house. They watch my mom and take care of her. I like the way they are customer orientated. They are good with memory care, such as dementia.
James H_36
4
|
January 28, 2022
Someone's always been here when they say, and they are dependable. They call back and they communicate, and they always do what they are supposed to.
James F_16
4
|
January 27, 2022
They answer my questions quickly. They are on time and efficient.
Donald H_11
5
|
January 27, 2022
Things I had to worry about before are taken care of and I don't have to worry about it again. I have compression boots I need to put on both legs. It takes 20 minutes to do it, but she has done a great job. I only know of two other companies, but I would not recommend them. I would definitely recommend Total Care Connections. Every day it gets better.
William H_20
5
|
January 22, 2022
They help the most by being willing to help do extra things. I like that they send people who seem to be prompt and do what we are in need of.
June P_1
5
|
January 22, 2022
They give me someone to talk to. When there is a problem they call me.
Donald D_10
1
|
January 19, 2022
They just need to have everything working right and get me care when I expect it. I went four days without any help. I understand that MLK day was one of those days but from Saturday to Tuesday I had no one to help me.
Joel M_1
2
|
January 14, 2022
Some of the caregivers they have sent have not fit my needs. I do not like the constant changes of caregivers, I would like more consistency.
Don S_15
2
|
January 14, 2022
I have to show them how to do everything, so it takes up half my time. In hiring, I think they should make sure the caregivers know the situation of the person they're caring for, so they know ahead of time.
Chester V
5
|
January 14, 2022
Total Care Connections is a great company and I am happy I went through them, as other agencies have not been so good. I like everything about Total Care Connections services as it was easy to step up the services and to follow through.
Barb S_10
5
|
January 11, 2022
They could make my life easier if they would give me more hours with my caregiver. I like Total Care Connections because they're on time and take care of me.
Joseph Jack H
5
|
January 10, 2022
They try to send someone who knows what to do and is willing to do the job, they are doing fine. I have a lady now that seems to be working fine, but before it was kind of hard.
Anonymous_5684
5
|
January 10, 2022
They worked around thing to make it convenient for me. I like how they determine who the help is and the hours I need.
Engel S
5
|
January 10, 2022
They are very helpful for being here. They communicate with us very well.
Joseph R_12
5
|
January 10, 2022
My caregiver prepares food for me from time to time, which is good. They are very competent, caring, and don't beat around the bush.
Gordon G_1
4
|
December 30, 2021
I know I can depend on them to be here if they say they are going to be. They have been very good to me.
Wendy V_1
5
|
December 30, 2021
They are there when I am not, so it allows me to go to work. They deal with veterans so they understand their problems.
Wallace W
5
|
December 30, 2021
She helps me take showers and cooks for me. They come out and help me.
James L_32
5
|
December 24, 2021
I haven't hit the floor since my caregiver has started. They are responsive and they provide quality care.
George A_7
5
|
December 15, 2021
They are on top of it. When I needed help, they got me care. Everyone is nice and caring.
Emilio D
5
|
December 15, 2021
They come in at a time that is convenient for us. I like the service we get from the caregivers.
Charles L_7
5
|
December 15, 2021
The agency is helpful by taking care of him. They take over my duties and give me more free time. I like that they work hard at filling in, they find replacements, and they stay on top of things.
William L_15
5
|
December 13, 2021
It has been helpful in the sense that it takes stress off me to start the day. It helps out my spouse. I am happy with the person they sent and how easy it was to set up.
Adolph Ace W
1
|
December 10, 2021
The agency can make my life easier by communicating with me and helping me after the evaluation. One thing that I would like to see improved by the company is having a better follow up and coming back.
Judith M_7
5
|
December 10, 2021
One thing that they have done to make my experience positive is being flexible with my schedule and how I am feeling that day. One thing that I like about this agency is that they do try and keep me covered as well as having someone come in.
Gene G_2
5
|
December 10, 2021
The agency is helpful by coming in and taking over the things I have to do. I like that they are dependable, organized, and caring.
Veronica C_3
5
|
December 7, 2021
The caregiver takes the time to get to know Arthur. This agency doesn't go through alot of caregivers. Elizabeth takes care of my Grandfathers needs.
Cheryl W_11
5
|
November 29, 2021
They are completely adaptable and flexible according to her needs. They have great communication.
Joseph B_17
4
|
November 29, 2021
They do a very good job. They sometimes cook for me. They could be more flexible with my schedule and get caregivers here when I need them.
Karen T_13
5
|
November 23, 2021
I appreciate the help with my showers. I like that they get back to me right away.
Jesse I
5
|
November 23, 2021
We were allowed to have definite care plan for him. Our respite person allowed family time to run errands. The PT improved range of motion. The provider was always on time. This made it easier for me to plan my day.
Lowell S_3
5
|
November 23, 2021
They offer a flexible schedule. They could make sure their caregivers are doing a good job.
Kerene G
5
|
November 22, 2021
They would have caregivers to cancel, but the agency always has someone to take care of me. I like how they are promptness and my caregiver are very friendly, and they have done good work here.
Marcia F_2
5
|
November 20, 2021
It has dramatically improved how we are able to care for my Mom. It has given my husband and I rest. Total Care Connections has assigned us a perfect caregiver.
Josh C
5
|
November 18, 2021
He looks forward to them and is on a strict schedule. They have really good communication.
Meshelle P
5
|
November 18, 2021
It has been a godsend to have someone who is so caring, who truly thinks about me! That is the most important thing. I love my caregiver! She is a wonderful, compassionate person.
Christy R
5
|
November 18, 2021
Having them being here is everything, my wife requires 24/7 care. They are always here for us. They are wonderful people, they communicate very well.
Anonymous_5433
1
|
November 18, 2021
I am always getting a new aid. The one I have now, is the only one that I have had for any length of time. The gal I have now, doesn't offer me much besides companionship. I have to go behind after her and clean up. I know everyone is short-staffed with the economy the way it is. I have had a number of different aids. I have not been impressed by anyone. People are not lining up for this job.
Manuel T_1
5
|
November 17, 2021
They are taking care of the patient very well. I like Total Care Connections because they give me good help. Sometimes they cannot find someone to come over.
Jerry T_8
5
|
November 11, 2021
They are easy to work with and so far I have had a wonderful caregiver that is super. He needs a raise. The caregiver is wonderful and he can do anything.
Leon V
4
|
November 11, 2021
We do things for them still, but it helps to get the client showered and feel like he is secure. They should do more than sit there and play on their phones.
Dewey W
5
|
November 5, 2021
The caregivers have a positive attitude. They are the best people I have ever met. I like the service that they give. The caregivers wash and scrub me.
Edward M_20
5
|
November 5, 2021
They bathe my husband and they clean the house. I like that they give a great service and they are a great company.
Amanda T_4
5
|
November 5, 2021
The client is kept safe and clean. Someone checks in on him twice a week. This agency helps my father so that I don't have to worry. If anything happens they communicate with me really well.
Mark H_18
5
|
November 5, 2021
There is no hassle. They do things right. You don't have to wait.
Curry P
5
|
November 5, 2021
They clean up. I like the personnel.
Robert H_62
5
|
October 26, 2021
The caregiver makes me have a good outlook on life. She helps me to do everything. I like that the home caregiver is pretty good. She takes care of things and remembers the routine.
Walter H_9
5
|
October 26, 2021
I don't have to worry about my husband. I like that I can leave and get my errands done while they are here.
William W_5
5
|
October 26, 2021
Keeping me updated and making sure they answer my questions. I like the quality of the care given by the staff for the one that I get care from my Monday morning one Hunter is wonderful.
Bronwen D
5
|
October 25, 2021
They did everything that I asked. I like that they were very responsive and they help me a lot.
Anonymous_5270
1
|
October 23, 2021
Have people who can do the tasks and have a sense of initiative. Consistency and time need to be improved. I never know when the caregiver is coming. We asked for mornings and they could not give us mornings.
Kathleen M_15
4
|
October 21, 2021
There is nothing I would change about the services they provide. They are very reliable.
Anonymous_4575
4
|
October 21, 2021
They do everything they are supposed to. I have no complaints. They do the baths. I wouldn't be able to do it. They are pretty good. They are very good with communication.
Gary S_18
4
|
October 19, 2021
They found my current caregiver whom is very good. There seems to be a staffing issues and they have not been able to accommodate the schedule that I need because the lack of staff.
Robert K_21
5
|
October 7, 2021
The caregivers come and relieve me so that I could have some downtime. I like the caregivers who are helpful and friendly.
Anonymous_5334
3
|
October 7, 2021
I would like the same person come to my house. The quality of work varies person to person. I do not have any business cards from the people who come to your house. I am in the era that we use business cards.
Lewis G_5
5
|
September 24, 2021
They're nice, the people are doing a good job They're truthful, caring of their clients
Jody R_1
5
|
September 23, 2021
They have me doing stuff I wasn't doing even in rehab. They are punctual and professional, they have really helped me with rehab.
Douglas L_2
4
|
September 22, 2021
The caregivers they send out are so positive and they help me shower, clean the house, and help out in any way they can. They always call and let me know if there is going to be a change in schedule.
Irvin B
5
|
September 15, 2021
Irvin has Alzheimer's so it's hard to tell what the impact is, but he does like some of his caregivers. They're very punctual and friendly.
Timothy J_2
5
|
September 11, 2021
It is awesome, I look forward to the days they come for care. The people really have a passion to take care of you.
Paul R_17
5
|
September 11, 2021
They do some light housekeeping. The caregivers are just normal girls, but they do what I ask, so I have no problems with them.
Bruce W_8
4
|
September 11, 2021
It makes my life a lot easier. They tidy up my house. They treat me well. My caregiver is easy to get along with.
Jim B_15
5
|
September 11, 2021
I have no stress and no worries when they are here. I like how they are prompt, they are always there when you need them.
Anonymous_5225
4
|
September 10, 2021
They have helped us the most by taking care of Joanne during the day. I like the caregivers.
Gaye C
4
|
September 10, 2021
The agency could help us for fewer hours. The agency has been very receptive. The agency will allow three hour segments instead of four.
Maria G_5
5
|
September 8, 2021
We wouldn't be able to care for Thomas without them. I like their punctuality.
Jerry P_13
4
|
August 27, 2021
They could not cancel the services. I like that the care helps me.
Ronald E_4
5
|
August 23, 2021
It was becoming impossible. It gives me eight hours a week that belong to me. They relieve me of shower duty. They're responsible. They send out good people.
Ramon S
4
|
August 23, 2021
I could use more help because my dad is declining a lot. He has lost weight and is hurting. When they had Dawn, she was amazing. She was my dad's caregiver for about 3 months. She was on time all the time, and she was a vet herself. She was just on it all the time. She was very attentive to my dad and he loved her. They changed their schedules, They don't have a fill-in. My dad had a caregiver with an emergency, so she left the company. They were having a hard time getting his shift filled, because I guess he has a late shift.
Anonymous_5127
1
|
August 16, 2021
They should be more experienced to convince my dad to shower. I think that their employees should actually like to work and should be properly trained.
Leslie M_9
5
|
August 16, 2021
They provide good care. They have a good understanding about issues and provide the necessary care.
DeShawn R
5
|
August 10, 2021
The client is not too good with strangers coming in to take care of him, so being able to do it myself is very helpful. I like how the process went very quickly. They are very attentive and helpful. I am not left hanging. I get the help and connections I need.
Fredric G
5
|
August 10, 2021
They call and ask if I need anything. There are concerened and willing to help.
Grant L
5
|
August 10, 2021
They have to help out. They are friendly and informative.
Mary A_22
5
|
August 5, 2021
When they are here, it gives me the time to do things that I need to do. I don't worry because I know he is getting taken care of. They are very polite. They seem very concerned about his welfare.
Denton M
5
|
August 5, 2021
This is our first time with them. I like how they communicate and that they contacted me.
Nicole S_4
5
|
August 5, 2021
They pick her up and take her out on recreational outings. I like that they have been really flexible with scheduling. They are really good at working for me.
Richard V_6
5
|
August 2, 2021
They take him places that he needs to go. They are responsive and they have good caregivers.
Janyce S
5
|
July 31, 2021
It's improved my life considerably. I can get rest and sleep, and I feel more confident in my wife. It hasn't changed her life much. There are a lot of people doing different things in the home, which is what we need.
Mark G_3
5
|
July 29, 2021
They help me find the things I need for the caregivers. They respond really quickly and they answer our questions.
Anonymous_5026
4
|
July 28, 2021
It would be better if it was in the morning versus the afternoon. They need to train the people better.
Lloyd R_3
4
|
July 28, 2021
They provide a person who helps me shower. I don't know that much about the agency except the person who has been out to help me.
Lawrence A_3
4
|
July 15, 2021
They give me great home care. I like that I always have someone here with me.
Wesley H
5
|
July 15, 2021
The agency is helpful by providing me with the services I need. There are no problems. I like that they are easy and transparent.
Scott D_4
4
|
July 15, 2021
They are good at sending me a caregiver. They are on time and they do their job well.
Juddie B
5
|
July 2, 2021
I like that they are very in tune to his needs. I like the professionalism and how they are very compassionate.
Shirley D_7
5
|
July 2, 2021
It gives the family a break. We felt comfortable. There is good communication with the staff. The caregiver is sweet.
Allison H_1
4
|
July 2, 2021
We could not have done it without them. I liked the caregivers that they sent us.
John W_49
5
|
July 2, 2021
The services are incredible. They are always there for us 24/7. They are very quick with things and all of their caregivers are really great.
Rafael M_1
5
|
June 30, 2021
They do everything for me. They are good and give me a good caretaker.
John H_50
5
|
June 29, 2021
The caregiver bathed John twice a week which helped out a lot. They did a very good job giving the bath for John.
John B_44
5
|
June 25, 2021
She does the care I need around the house. I only deal with one person and she does a wonderful job.
Eileen V_2
5
|
June 25, 2021
I have had one very good caregiver who has been with us for 8 years. She is outstanding. They are a good family owned, Christian company.
Melissa D_3
5
|
June 19, 2021
The nurses are nice to me. They are nice and polite.
Sue G_9
5
|
June 19, 2021
He likes his caregiver that they sent to us. He does a great job. When I need them they are there when I can't. I have recommended them to many people.
Manuel T_2
5
|
June 19, 2021
They have met our expectations. Jim was the nurse and he talked to us about what to expect.
Jane B_18
4
|
June 19, 2021
The physical therapist has been a big help. The people have been terrific.
Girard G
5
|
June 19, 2021
They help me out with getting my things done where I live. They explained the machinery well to me.
Gustavo A
5
|
June 15, 2021
They worked with me and they were flexible. I liked the caring caregivers.
Aldo N
5
|
June 2, 2021
They were able to keep me up to date and they kept me informed since I live in another state. They were actually very good at communicating about when they were coming over. Their assessments were very thorough.
Eileen A_4
5
|
June 2, 2021
It is absolutely necessary. They need more consistency in care providers. They can hire more providers. Scheduling seems to be an issue with them.
Melissa H_2
5
|
June 2, 2021
The services are helpful because they are there when we need them. I like that they are easy to work with.
Anonymous_4986
3
|
June 2, 2021
I like that my caregiver is doing excellent work. They can improve by paying attention to what the client needs.
Arnulfo A
5
|
June 2, 2021
They make it possible for my brother and sister-in-law to cope. I like that they always call me when there is a change in schedule.
William D_10
4
|
May 26, 2021
I'm not really sure they can do more, unless they could take the pain away. The lady who schedules the individual caregivers does well. She is very polite and professional on the phone.
Joyce T_6
5
|
May 26, 2021
She will work with me for anything I suggest. I've been very pleased with the caregiver who comes in the morning.
Janis S_1
5
|
May 20, 2021
They help Emmett and I around the house. The personnel have been great, especially.
Tony C_3
4
|
May 19, 2021
They did a great hire with our caregiver. She goes above and beyond. They could have consistent caregivers.
Vincent F
5
|
May 4, 2021
They helped get his mobility back. They are consistent and punctual.
Anonymous_2607
4
|
May 4, 2021
They help me with bathing. My lower half is weaker so it's hard for me to stand. They make sure if I fall they are there or I can grab on to them. They help me keep my home hygienic. They make sure my kitchen is clean. They make sure the laundry is done. They can match their clients that they assign caregivers to. There are different people with different needs.
Marcia C_3
5
|
May 3, 2021
They are amazing. They have helped by being available when she needs them. They also help her get food and basically manage her life. I like that they have really nice staff.
Kevin M_10
3
|
May 3, 2021
They should be more consistent. They could improve the communication with the office.
Terrance D
5
|
April 30, 2021
He couldn't get in and out of the bath tub before and I wasn't able to do that. These people have been able to get him in and out safely. I would tell a friend that the people they send have been very conscientious and professional when dealing with my husband and his needs.
Kristil H
5
|
April 29, 2021
I have a lot of back issues and they have allowed me to keep my job. She helps me with a lot of daily activities. The new coordinator is awesome. She has great bedside manner. She is professional and does her best to accommodate. My caregiver now communicates well.
Ernest S_3
5
|
April 29, 2021
He is 100 years old and I can't give him the care that he needs. Having this help is a life saver. They are very good at communicating with me when they are coming and when there is a change in personnel. Other companies aren't as good as this one.
John T_19
5
|
April 29, 2021
The caregiver is very enthusiastic and she likes her job. I like that they always show up on time and they do a good job.
Linda T_19
5
|
April 28, 2021
To be honest, we haven't been using them that long and we had a couple of trouble getting staffing but having someone consistent now has made a huge difference. They communicate well about the shift.
Chris D_10
5
|
April 27, 2021
The caregiver is able to get my dad in the shower. It also gives me a break three days a week. I would recommend them because the lady we picked to come over here has been such a good fit and very helpful.
Sydnee M
5
|
April 27, 2021
The caregivers that they sent us are very good. I like that they give us good care.
Barbara M_53
5
|
April 27, 2021
I have improved quite a bit but I still need help with my shower and getting meals but overall things have been improving for me so I can do everything on my own when she leaves. So far the company has been great, my caregiver has come on time every day and is very helpful.
Anonymous_4741
4
|
April 22, 2021
Nancy is good and the others they have sent were good. Nancy shows up and is ready to go and is attentive to every detail. There was a week where they were unavailable to provide the care.
Tamara "IVY" I
5
|
April 22, 2021
They have helped by doing things that I cannot do for myself. I like that they are always on time.
Charles N_3
5
|
April 22, 2021
They have helped me the most by helping me exercise. I would tell a friend that they are friendly.
Donna T_15
5
|
April 13, 2021
The services were helpful for a while. They were very businesslike and the gal that came out at first explained everything fully. The aides were very nice.
Leslie M_7
5
|
April 8, 2021
Their being there has helped me. The cleaning they do and the care they do frees me to do other things for her. I appreciate that they allow me to contact them at crazy times. I contact them whenever the person they are caring for has a complaint or a concern.
Florence C_4
5
|
March 31, 2021
It really helped me. My mother was in assisted living. The care I'm getting now is what we were getting in assisted living. She's getting better one-to-one care. I would tell a friend that it was the ease of getting care for my mother and the friendliness of the staff has made it great.
Michael Y_1
4
|
March 31, 2021
One person will say that they cannot shave him with a razor, and another will say they can, so there are some discrepancies with company policy. They need to follow through with what they're supposed to be doing for the patient.
Donald D_6
5
|
March 29, 2021
They are very good. They clean the floors and vacuum. I like that with everything they take care of you very well.
John U_2
5
|
March 13, 2021
They have just been here for us. They are very giving, nice, and courteous. They're right there for you!
Kathy M_31
5
|
March 13, 2021
The care is really helpful and allows me to live alone. I was in a wheel chair when I started with the agency and they helped me just get a around. They walked with me when I had a walker. They generally work with me on my schedule when you have a doctors appointment and things have to change
Ralph B_2
5
|
March 13, 2021
They have helped by giving me the opportunity to see him enjoying what he is doing. It also allows me to see my grandkids. I like that they are very careful with the people they send.
Kelly M_6
5
|
March 13, 2021
The caregiver that we have is extremely good with my mom. My mom is picky. They have flexible schedules for the times we need them. We have them as a needed basis.
Debra P_4
5
|
March 13, 2021
They have helped by keeping us safe. I like that they are very kind and polite.
Patricia B_26
5
|
March 8, 2021
They are cheerful and supportive. They are confident in their caregiving. The ones I have now are kind and considerate people who go out of their way to make sure my husband gets good care.
Anonymous_3271
3
|
March 5, 2021
They can get me a caregiver that has had there vaccines and is young. The caregivers need to be more willing to do what the client wants.
Cleworth E
5
|
March 3, 2021
I don't see how they could be any better! Whatever she does is a help to me; I couldn't point out just one thing. I like that the help that I need is pretty much taken care of by my caregiver. It's wonderful!
Laura F_6
5
|
March 3, 2021
They have a really good attitude when they come. I like that they have very nice and skilled employees.
Joseph B_15
5
|
March 3, 2021
The agency is very helpful and my caregiver is outstanding. The agency seems to care for their clients. I have had many different companies and Total Care is the best.
Helga G_1
5
|
March 3, 2021
It is still important to me. I had a surgery of 8 hours in my back. When she comes she is doing important things that I can't do myself. She also does some cleaning for me. If there are problems I can talk to somebody. It is clear what they explain in the paper work that I signed.
Allan T_1
5
|
March 3, 2021
She's only getting care on Sundays. I was having some trouble getting her ready in the morning so they were coming in the morning and they set the whole day up perfectly. Raini and Stephanie were fantastic. They have an outstanding administration and caregivers who are above average.
Harry Z_1
5
|
March 3, 2021
They have hired and trained people to take care of the client. The caregiver is really good. They helped with respite care.
Michael S_21
5
|
March 3, 2021
I am arthritic and the services help me get things done around the house. The agency is dependable.
Frank F_7
4
|
February 24, 2021
The services helped me shower and get dressed. The agency provided okay services for me. They were attentive and did what I needed. I can't think of what they could have done more.
Preston C_1
5
|
February 24, 2021
They take away some of the worry for his health. I would tell them that they have good nurses.
Marchetta S
3
|
February 24, 2021
The caregiver takes my mom on walks. She will shower her and help around the house. I believe that the caregivers could have more training.
Debbie C_12
4
|
February 22, 2021
She has not matched very well with many of the caregivers. We still have not have matched up a good consistent caregiver with her yet. I already have recommended them to some friends. I really like the office staff.
Sanford M
5
|
February 17, 2021
It gives Sanford better protection have the services. It also gives me a break. The caregivers that we have are great.
Nick L
5
|
February 5, 2021
They were in constant communication with us and were available for us. I like the personal care that the caregiver provided for us.
Mark P_4
5
|
February 5, 2021
It's able to help me a lot so I can do the things I need to do. I like that they are prompt in getting caregivers for my husband.
Mary R_36
5
|
February 5, 2021
The caregivers and management have been really kind and understanding during the set up process. They have been really easy to work with and have really been helpful to us in getting the care needed.
Anonymous_4513
4
|
February 5, 2021
For my part, I get to go out for a few hours. Otherwise, I am home with him 24/7. I have been satisfied with them so far.
Danielle R_1
5
|
February 5, 2021
Richard has dementia so he isn't happy with everything but the services help alleviate our anxiety because we know he was being cared for. Everyone I talk to is very nice and accommodating.
Ronald S_7
4
|
February 3, 2021
They could just have more time with me. I'm almost immobile and the caretaker has to put my shoes on for me and do quit a few things for me.
David W_8
5
|
February 3, 2021
It makes it a little easier. I don't have to worry about showering and taking care of myself like I used to. They always help me out when I need them to.
Walter L
5
|
February 3, 2021
It has helped me and it has helped my father a great deal. The people have been very good, when we first started we had the same woman for 5-6 months and then she left. I give them this rating because every person who comes to take care of my dad is very good but the problem is that we have a different caregiver come every week and it is hard for him to meet new people.
Tolani T_1
5
|
January 28, 2021
We are getting to know each other well, the people coming often make the bonding better. I like the caregivers, the girls that they have. They are quick to learn and accommodating.
Robert M_43
5
|
January 27, 2021
They help me with my everyday activities. They are are on time and they've been alright.
Daniel S_5
3
|
January 27, 2021
I just need transportation from them. I need caregivers that are able to take care of me. I want them to hire more people so we don't have to keep sending different people to our house.
William T_9
5
|
January 25, 2021
The have experience working with dementia patients. I like their communication that they have with me.
Gary S_15
4
|
January 25, 2021
I can get along without them. They are doing everything possible. They are good at everything. I think you are doing a terrific job.
Edith R
5
|
January 18, 2021
She looks forward to them coming. Their communication and the girl they sent is great.
David B_38
4
|
January 18, 2021
The alleviated me of some stress, and allowed me to get things done. The physical therapy was absolutely phenomenal, but there were some issues with one of the caregivers.
James L_27
5
|
January 18, 2021
The caregiver that I have had has been great and has helped a lot. I like the service they give and they are nice to me.
Terry M_6
5
|
January 18, 2021
They are professional when I contact them and gave me a wonderful caregiver. I have the best caregiver I've had in the last 3 years. They are very professional.
James C_25
5
|
January 15, 2021
Anything that I need help with, they do for me. I like that the people are nice.
Robert B_36
4
|
January 11, 2021
They could've made our lives easier by giving us care givers that we knew from day to day. We didn't have care by the same care givers. We wanted the same caregiver for each time that we had them.
Anonymous_4425
5
|
January 11, 2021
Transfers me in and out of bed. I love the caregiver that they gave to me and knows what she is doing.
David M_33
5
|
January 7, 2021
The personal care like showering and getting me dressed has been very helpful. I like that they are prompt and on time.
Kurt M_5
5
|
January 7, 2021
The services make my life easier by giving myself and sister-in-law time away from our in-laws. There is a great quality of care and the caregivers are personable.
Laurence C_1
5
|
January 5, 2021
They help most by sending the caregiver. John is great. I like them. If only they could start helping me at the times I need them.
Cecil S_2
5
|
January 5, 2021
They clean the house when they have to, they help my husband in and out of his chair, they help groom him, which is a big help. They are here and are very attentive.
Gerald B_7
2
|
January 5, 2021
At first they would just call us the day before to let us know they were coming. This was not enough time for me to get ready for them. When I spoke to their supervisor I asked if the girls were allowed to wipe down the tub after they bathed my husband. I was told that the couldn't because they weren't allowed to do any bending. They are not very helpful.
Joshua L_1
5
|
January 5, 2021
They do everything that I can't do like helping me shower. I like that they communicate.
Adolfo A
3
|
December 28, 2020
The caregivers are exceptional we love them. I would like them to improve the care they give the veterans. They cannot fill the spots and they wont contract out the care.
Steven M_8
5
|
December 22, 2020
They keep me clean. They are on time and do a good job.
Ronald C_5
4
|
December 21, 2020
This has been a really big impact. The caregiver is on target. She has a good rapport with my mom who then allows her to take care of my dad easier. It gives my mom more breaks. I think the office staff is a little cold. They can be kinder, understanding and more personable.
Mark P_3
4
|
December 19, 2020
When I don't have someone to help, it really creates a ripple effect on the rest of my day. They're amazing and very needed. They take good care of me. I've had several caregivers. When I first started with them, they would come into my house, sit on the couch, and look through their phone and do absolutely nothing.
Encarnacio I
5
|
December 16, 2020
The daily routine is the most helpful part. I like the care that they are giving.
Rocky V
5
|
December 14, 2020
It is a lot of companionship and a little bit of housekeeping. Everyone is so friendly and helpful. They are always willing to work with us on scheduling.
Michael B_25
4
|
December 14, 2020
They take a little of the burden off of me. They could have more fill ins available when a regular caregiver isn't available.
Joseph B_5
5
|
December 9, 2020
It's not anything they're doing wrong. A lot of the times, I'm here but when they're here it makes it easier for you get out of the house. They have good experience with the people.
Randolfo L
4
|
December 9, 2020
They're great because they do things for me that I couldn't do otherwise. I would likely recommend them, but they need to know their patient better.
Sandra G_9
5
|
December 4, 2020
I've only had them about three weeks, but they've been good so far. I only know the one caregiver that comes to help me, but she is a very nice person and very personable.
Ronald H_3
5
|
December 2, 2020
They answer phone calls, it is rare that I get an answering machine. When the caregiver had to leave they said to call as soon as he can. They are very efficient. I love the caregiver that is here most of the time. We are having an issue with COVID and they are working hard to make sure I have coverage at this time. They really work to make sure that I have coverage when I need it.
Angel C_1
5
|
December 2, 2020
They are on time and show up. I like that they are friendly.
Pat B_10
5
|
December 2, 2020
They are good and helpful, it gives me a chance to get out of the house without having to worry about something happening to her. I like that they are dependable and I like how friendly the staff is.
Anonymous_4247
4
|
December 1, 2020
It was nice to have a second opinion with a caregiver. I liked having someone that would come to my house that I didn't have to go to an office.
Bruce B_13
5
|
December 1, 2020
They offered to help us out and be friendly. The people are very friendly and helpful.
Blake B_1
5
|
November 24, 2020
They keep my house clean and do things that are hard for me to do so I can go throughout my day. There is an open line of communication. They are always here and take care of everything.
Carol M_26
5
|
November 24, 2020
They were there for my wife. Some of the caregivers were outstanding. They were very responsive to our needs. If someone wasn't appropriate, they responded to that.
Angelo T_1
5
|
November 21, 2020
We like the fact that he can talk to other people other than family. They show up and they're able to accommodate the hours on the schedule.
Robert B_52
5
|
November 19, 2020
I needed some more help, so they've been able to provide that. The person we have now, we are very pleased with how she interacts with him.
John W_45
5
|
November 19, 2020
She makes it possible for me to have a few hours to relax. I am grateful for all that they do here. I feel I can trust them. They send me the same person which I like.
Richard B_28
5
|
November 13, 2020
They interact with us and do the jobs they are asked to perform. They are very responsible and communication is excellent.
Richard B_34
5
|
November 12, 2020
It is very helpful to have them. I like the people they send out, the help and the aides.
Harold J
5
|
November 12, 2020
They take care of things that I'm not able to do. They are able to take me to my doctor appointments.
Jacob P_1
5
|
November 3, 2020
They provide my care, so I can get out of bed and do things. If they could get their workers to not have to travel to the farthest distance would be better for them, that way they wouldn't be grumpy.
Salvador A
5
|
November 3, 2020
The caregivers are here on time. They ask us questions and are alert to our needs and what needs to be done. We are always looking for problems. I like that the caregivers usually come on time and they do what they need to do.
Marlene H_3
4
|
November 3, 2020
I wanted someone who understood and remembered what I had asked them to do. They were not able to schedule when I need people here. The people that they sent, some were not very qualified.
Gary L_6
5
|
November 3, 2020
It helped me out a lot with everything. The caregivers that came out were so sweet and patient.
Cornelius R
5
|
November 3, 2020
They give me time to get water, and bathe me often. I like how the caregivers are gentle and take their time.
Larry C_10
4
|
November 3, 2020
She does everything for me. I have a wonderful caregiver.
Jimmy B_1
3
|
November 3, 2020
I just do not need a lot of care. If they do not do it I am able to do them myself. The office can have more communication with me.
John F_14
5
|
October 30, 2020
The care they provide for the client takes that off my shoulders. The people they hire have been wonderful.
Anastacio S
5
|
October 30, 2020
They bathe him and shave him. She stays here to see if he needs anything done. They always let me know what is going on with the caregiver.
Elsie B_1
5
|
October 29, 2020
They help me get a shower in the morning. They hired decent people.
Warren K
5
|
October 28, 2020
It helps us tremendously. We like our caregiver. She's really good.
Joan O_10
5
|
October 28, 2020
Our main caregiver went above and beyond. She was amazing and dedicated to helping him. A lot of the caregivers were not up to par. They were not trained correctly, would stay on their phones, not communicate with us, and would leave randomly. We've only had one caregiver from this agency who has been what we expected.
Robert M_40
5
|
October 27, 2020
They help my brother walk and get up and shower. They call me when the caregivers are going to be late or they have a substitute coming. They keep me updated.
Carol M_35
5
|
October 19, 2020
I don't have to worry about her getting hurt, there is somebody to help with things. The caregiver that we have is unbelievable. Her boss is always available when we need her.
Darlene T_1
5
|
October 19, 2020
They are very helpful to her. I like that they are very responsive.
Willard W
4
|
October 19, 2020
They have helped me find a replacement after a few days of someone having quit. Having their people come when they are supposed to is great. I would like see more employee retention.
Ralph H_7
5
|
October 15, 2020
She will do just about everything I ask her to do. She will ask questions if she doesn't know something. They send out good people for the most part. I like the caregiver that we usually have. They sent us a replacement while our usual one is on vacation.
Jose E
5
|
October 14, 2020
They help with physical and occupation therapy, so I've gotten a lot better than where I started. They are on time, and they are here when they say they will be here.
Cecil B
5
|
October 12, 2020
It is a big relief to have someone there to make sure he is eating, drinking fluids, and taking his medications. It has been really helpful. I liked the fact that we have the same people. There is a continuity of care. He has dementia and they get to know him and how he functions. Sometimes he gets confused and mixes up information.
Benny H
5
|
October 12, 2020
They send people who are knowledgeable. The people that come are wonderful and kind.
Nancy M_40
5
|
October 6, 2020
It allowed us to go to work and let her stay in her home. I thought they were very transparent.
Anonymous_4119
5
|
October 6, 2020
They would not accept her in the home facility without the care. They've been very consistent and patient to get into the facility.
Lilia B_1
5
|
October 6, 2020
Lilia enjoys when they come. So far they have worked with us very well.
Norbert S
5
|
September 29, 2020
It really helps me a lot. They give me a choice for when I need care. They seem to really care about me.
Stephen H
5
|
September 28, 2020
They will cook for me. They will call me and check up on me. They make sure I get all of the services that I need.
Diane W_19
5
|
September 28, 2020
So far I have noticed an improvement with just having the companion that they sent the client. I like the communication. Whenever I call in they take care of any issues and the people that work there are great.
Anonymous_4049
3
|
September 28, 2020
They just need to have people that are more experienced. The caregivers are mostly young and do not have a lot of experience.
Anonymous_4064
5
|
September 28, 2020
I love the baths, they always feel good and I mean that in a nice way. I enjoy the friendliness of the help.
Molly J
5
|
September 24, 2020
They show positive behavior, empathy, and are there when I need them. I liked their easy availability for calling.
Patsy E_1
5
|
September 24, 2020
It helps her a lot and it takes a load off of me. They look like they know what they are doing. They are on time and efficient.
Howard K_4
5
|
September 22, 2020
When the caregivers leave, my loved one is always happier. They take care of things for us. The people are very helpful, professional, and nice.
Ernest H_1
5
|
September 22, 2020
They help him with a shower. They do a really good job, they take care of my father-in-law really well. Personally, I just think that it is the nurses, the way that they deal with them, that makes the experience positive.
Adrian H_1
5
|
September 22, 2020
They were extremely helpful. They were really nice and they were helpful with a lot of the stuff that we needed help with.
Mary H_87
5
|
September 17, 2020
The care is just amazing. They're prompt and have an ability to take care of my wife. I've been pretty impressed with the two ladies that come in here.
Harvey V
5
|
September 10, 2020
They come on a regular basis. They know the schedule. They are very reliable, and I am always called if someone might be late or something comes up.
Jerry F_4
5
|
September 10, 2020
I couldn't deal with this without her. The lady that I have is really nice. She has a great sense of humor.
Juan C_3
5
|
September 10, 2020
I can't walk so anything that they do is a plus. They're top-notch. They're consistent and call me when they're making a change. They find someone that fits my needs.
Alberto V
5
|
September 4, 2020
It is just me and my husband, and we all have our own lives, so it is a big help. They really do take total care of him. They check him, and spend time with him. They are very nice ladies.
Mohamad S
5
|
August 27, 2020
They're taking care of me. I like everything about them.
Michael S_30
5
|
August 27, 2020
My uncle doesn't like people. The only other way they could help us is by making him do stuff. Unfortunately we have to do the things we want the caregivers to do, because he doesn't want him to. They won'r force someone to do something. We end up showering him because he really needs it. The VA wasn't able to allow us to have more time with caregivers. We have tried other places as well to fill in extra time. Total Care is better than the other groups. The people have more experience.
Nicholas D_1
5
|
August 26, 2020
We only used them one time. The guy didn't do anything wrong. They were available when I called.
Joanne K_5
5
|
August 24, 2020
They help me keep my spirits up and do everything I need done. I appreciate my caregiver and the work that they do for me.
Alan M_2
4
|
August 19, 2020
Some of them like to spend the whole time cleaning while others like to watch TV. The ladies have been really nice and they have been better than I expected.
Charles V_2
5
|
August 19, 2020
The caregiver takes great care of me. They are very cooperative.
Audrey I
5
|
August 19, 2020
They are keeping me sane. They always manage to get somebody to take care of my mother.
Alex M
5
|
August 19, 2020
They send out caregivers so I can have respite time. They actually work with my schedule and are accommodating.
Roland K
5
|
August 8, 2020
She is always on time. We love the gal that comes in, she is very good with my husband. He loves to play cribbage and he loves teaching her how to play cribbage, I do not play cribbage and it is a real treat for him.
Bradley P
5
|
August 8, 2020
They showed up on time. They have always been reliable.
Cindy M
5
|
August 8, 2020
Their care gives me respite time to go to the store and do things I need to do. Our caregiver is very attentive to the client's needs. She is very proactive and she comes up with ideas to help the client.
Ronald "Ron" L
5
|
July 29, 2020
When I'm dizzy, Connie walks me around and helps me when I shave. I already have recommended them. I like that they're responsive and call me when something changes. They ask if they can switch the aides around.
Douglas K_4
5
|
July 29, 2020
They give me peace and comfort that he is getting good care. They are very professional. Their caregivers are enjoyable to have. They have good communication.
Taeko S
5
|
July 29, 2020
The level of thoroughness has made an impact. They ask how the care is going. I'm her daughter but also the caregiver. They seem to be pretty thorough in getting trained. The paperwork was quick as well. They've been responsive.
Roy G_2
3
|
July 28, 2020
They help with my emotional release of knowing he's being safe. I just don't need them except for the showering. They have been able to meet his needs. They are very professional. They help when we ask things on short notice.
Joseph Z
5
|
July 24, 2020
They try to be as helpful as possible. There are some things they can do that I can't do. They do important things. I like the way they respond to me and do things.
Marlis Q
5
|
July 21, 2020
It's helped because I know someone is there for support. The caregiver I have is very intuitive. She will take me out to Starbucks and Target.
Evans C
4
|
July 21, 2020
The agency has sent over really capable people and I think only once I had someone who wasn't. The agency could have more nursing especially with my husband who has three days a week and I think that five days a week would be better.
Unice "Arlene" B
4
|
July 14, 2020
It's a big help. We need them here. It has been hard with so many different caregivers. They are working to get less people.
Linda G_17
5
|
July 14, 2020
I'm not walking yet, and still have physical therapy so the caregivers do everything I can't do. I like that the caregivers are prompt. They are amazing people. The agency has some top notch employees.
Fred C_4
5
|
July 14, 2020
It was good to have eyes on him. The last girl we had, Chantelle, was wonderful. We liked everybody. I spoke to everybody in the office for scheduling. We had a few people with them over the years and my dad liked them.
Martha H_5
5
|
July 14, 2020
When we first came home from the hospital they helped set things up for her. They are very responsive and very personable.
Ricardo P
5
|
July 7, 2020
it helps him feel better, not feel like he is alone. They help out a lot, they are on point, there to help.
Dora V
5
|
July 7, 2020
They were able to send someone very qualified to take care of me. I really liked the girl that they sent me.
Pamelyn W
5
|
July 7, 2020
They've been able to do what I need in the home. I like the quality of the people that they have.
Mary E_16
4
|
June 26, 2020
Total Care Connections helped the most in giving me the ability to get well and to learn to do things on my own. I feel the care I got was average, but I like the people from Total Care Connections.
Leonard B
5
|
June 25, 2020
They do everything, I wouldn't get anything done if they weren't here. They let me know what is going on. They keep me informed. The people coming are good.
Richard L_7
5
|
June 25, 2020
When it started, I'd say I didn't need them. The doctor said I'd need them and now I do. They are really good, they pitch right in to help.
Daniel C_4
5
|
June 22, 2020
I do not have to take my husband out, they come to the house. They come out and check on him. I love our nurse, she has been really good with my husband. They given us plenty of offers and they have given us offers from other doctors. Last week he was in a lot of pain with his teeth, all I had to do was text her and they were able to get him some meds and I was able to pick them up from the VA.
Anthony B_7
5
|
June 22, 2020
They help with cleaning my apartment and I am disabled so it is very beneficial. They are very responsive.
Kelli G_2
5
|
June 18, 2020
The most helpful thing is knowing that they are there. They are on time.
Eugene F_1
5
|
June 18, 2020
It has been a great help, it would be difficult to start the day without them. They should keep in contact with the client more often.
Dale R_3
5
|
June 10, 2020
I like that they are reliable.
Julie P_1
3
|
June 10, 2020
She cleans and mops the floor. She plays with my kitty and just does everything. They need to improve management, training their employees, and everybody does different stuff. They are all over the board. If you ask them to do something they don't do it.
Tori W
5
|
June 10, 2020
I have the house cleaner that comes every week and she does a fantastic job. I like their consistency.
Anita I
5
|
June 10, 2020
They help with everything from doctor appointments to household cleaning. There is cleaning that is done that helps us keep our mom home. They provide companionship. I like the caregivers. The agency staffs the caregivers. They should continue staffing the right people.
Raymond M_12
4
|
June 4, 2020
Having caregivers there if I need to go somewhere. You are the only company that I know.
Michael D_10
5
|
June 4, 2020
I wish I could get more days but I can't. The people that they have are wonderful. They are flexible and do the things that I want.
Art L_2
5
|
May 28, 2020
Right now, we have two women, one in the day and one in the night. They are so helpful and willing to do anything we want. The requirements are not very strict and they are flexible with us and we like that.
James R_14
5
|
May 28, 2020
She is a self-starter and is responsive to requests. It's excellent! The caregiver is friendly.
Edward M_14
5
|
May 27, 2020
The most helpful part of the services is that my caregiver applies ointment to my legs. I like that my caregiver is eager to please. She does good work.
Richard D_20
5
|
May 26, 2020
They just provide care when my wife and I can't be here. I like that the staff is very friendly.
Dave Z
5
|
May 26, 2020
They meet our needs. We started with someone every day and now we're down to twice a week. They've been extremely responsible. We have a very good relationship.
Casimir K
5
|
May 26, 2020
When the caregiver is here and the agency doesn't screw up the schedule, they are great to have around. They should have more communication between myself and the caregivers.
Charles A_5
2
|
May 22, 2020
The caregiver usually does what I have on list. They do fine. Some of them need a little more experience than the others. They could do better at scheduling and getting you people when you need them.
Betty K_9
5
|
May 21, 2020
When I got out of the hospital I wasn't doing so hot. It was hard for me to get back into the swing of things. They help me a great deal. They come and help people. I was a nurses aide when I was younger, and it is nice that they can come into my home.
Nelly L
3
|
May 15, 2020
The caregiver comes and does her job. I have never received a call from them and it has been hard to get ahold of them. I don't know anything about them other than that they send someone to care for my mother.
Joan M_20
5
|
May 15, 2020
They come on time and do what they are supposed to as far as helping me. They keep me informed on what is going on.
Sandra M_7
5
|
May 15, 2020
Caring for me, getting me washed and changed helps the most. Things are going well with them. We are getting everything done.
Pam J_2
5
|
May 14, 2020
She really enjoys it. They are good company and are always upbeat. They communicate with her well. They show up on time and are very communicative. They tell me what is going is. Mom really liked them.
Larry S_7
4
|
May 7, 2020
It's not a huge deal since he only needs showers and foot massages. They help with a little cleaning.
Margaret S_25
4
|
May 6, 2020
I have care everyday. They do seem to be shorthanded sometimes. There have been times they haven't been able to find a backup.
Gerardo B
5
|
May 6, 2020
I can do what I need and I know my dad is in good hands. I am really happy with the provider because they are understanding and accommodating.
James F_5
5
|
May 6, 2020
She assists me because I am working. It's huge for me to have someone come in. She shows up on time.
Paul H_13
2
|
April 28, 2020
They do what I tell them to do. One was more interested in her phone than me. They could provide more attention to me.
Jerry T
5
|
April 27, 2020
I like that she cleans for me. My caregiver does everything for me when she is here, and I wish she could come more often.
Diana B_5
5
|
April 27, 2020
They helped me take a shower. They helped me clean and motivated me to do some exercise. I liked the caregivers that came out to me.
Lorrie M_1
5
|
April 23, 2020
I need transportation to my appointments since I'm not able to drive and I received great help. Everyone is really friendly and approachable.
Claude S_1
3
|
April 23, 2020
We have them for a minimum of 3 hours and they are not allowed to clean the house, but they are only allowed to help him do his personal hygiene. They are not being helpful to us right now. Everyone comes in and has financial problems because they are not making enough to survive.
Marc S_3
5
|
April 23, 2020
They help me get dressed, with my hygiene, and go grocery shopping. My wife has a cracked vertebrae so they help me with picking up loose ends because I'm having to do all of the house cleaning. I like that it's easy to access the schedule.
Abby S
5
|
April 18, 2020
They have sent me a really good caregiver and I enjoy that she gets to care for me. They have given me a good caregiver.
David C_34
5
|
April 17, 2020
I am getting stronger with the services and I am able to walk more as well. The people are very professional and they are good at their job. I have been better since I have had them. My nurse is outstanding.
Michael S_27
4
|
April 17, 2020
They make him feel better about himself and take some of the burden off of my shoulder. I like that he comes in and is very helpful.
Robert S_44
5
|
April 10, 2020
I only have one leg and they send me caregivers who know what is going on. I like the people that they have and they know how to run it from the top down and the bottom up. They know how to run a company and they are really hands on. They care about the staff and the clients.
Michael F_12
5
|
April 7, 2020
It gives me that break I need because I take care of him 24/7. I like that the caregivers seem to be better trained compared to other agencies. I like that they can get somebody for respite care and sometimes other agencies can't find someone during those off hours.
Sandra A_3
5
|
April 7, 2020
Everything they do to encourage him to do his exercises is good. They do good for people who need help.
Bill K_4
5
|
April 7, 2020
They're good at taking care of my dad. They can help while I'm at work. The people have been good for the most part. The only thing I'm unhappy with is one of the first people ripped us off and the agency didn't seem to take us seriously. Since then we've been selective with the caregivers and we're good so far, I'm happy with the services.
Terrill V
5
|
March 25, 2020
They have great communication. They are reliable.
Anonymous_3545
4
|
March 10, 2020
They just need to be here. Sometimes I can't be alone because I have a lung disease and I can't breathe. They help me so their presence is needed. I need help getting to and from the bathroom. They didn't show up on Saturday.
Alice Y
4
|
March 10, 2020
The most helpful thing has been to have care every day which helps the family and especially my dad. The caregiver does exercises with him and gets him ready. They could ask the client if they have special needs that need to be tended too. Sometimes they send out caregivers that aren't qualified.
Jose D
5
|
March 7, 2020
They only come 2 hours at night. They do whatever I want. They feed him and get him changed. I had some pretty good girls come and help me with what my husband needs.
Harry F_3
5
|
March 5, 2020
I'm ninety-three, and I'm needing help in the shower. Some of the people that they've sent have been very good for me.
Isiah C
5
|
March 3, 2020
They have been able to do the work that I can't do for myself. The people they send to us are friendly.
Anonymous_3527
5
|
March 3, 2020
There is 100 percent improvement. It gives a better quality of life. I have gotten a very well rounded person. She is excellent.
Anonymous_3536
1
|
March 3, 2020
We had them for about 8 weeks and there wasn't one week when someone was there every day like there was supposed to be. They have lack of consistency with care providers.
William E_4
5
|
March 2, 2020
They didn't rush through anything and they were gentle. They were professional, caring, and had a sense of humor and they were nice to have around because they were like family and they were compassionate.
Jerry S_8
5
|
March 2, 2020
They help me with my shower and they work from the time they show up until the time they leave. I like the caregiver that they send me.
Gordon M_1
5
|
March 2, 2020
It gives me a chance to have a little bit of a break and have some help with the caregiving. We have only had services about twice and so far we are really happy.
Bernard F_1
5
|
March 2, 2020
She helps him shower and get dressed. I can no longer do this, so it is a huge help. I like the caregiver my husband has right now.
Anonymous_2269
4
|
March 2, 2020
They could make sure that the caregivers are properly trained. They helped me with the schedule.
Frank D_6
5
|
February 22, 2020
Having somebody helping him has made my life easier. We appreciate the people that they send.
Scott B_11
5
|
February 20, 2020
They have helped me take care of my husband with his basic stuff. So far, I've had a good experience. I'm happy with my caregiver. Every time I need someone, they send someone.
Dennis O_1
5
|
February 11, 2020
They do things that I have to do on a daily basis because I'm 91 years old, and things get a little hard for me. I like that they supply people to help me, and they do anything and everything that can be done. Right now, she's doing the yard.
Erik P
5
|
February 11, 2020
They help the most by getting her to take her meds and getting her in the shower. I like that I have had no problems and that they are taking care of my mom.
Dennis S_8
5
|
February 4, 2020
They have made it positive because they are always there when they are supposed to be there and when they say they will be. They are loving, kind, patient, and professional, especially Jackie. I like the specific nurse we have now. She has been wonderful and works well with the VA.
Joseph S_8
5
|
February 4, 2020
They really help me take care of other things because I have kids and grocery shopping, so it helps me get out of the house. They have good communication, and they are available whenever I call.
David B_28
5
|
February 4, 2020
He helps my wife vacuum, helps me with my shower, and does everything I want him to do. When we first started, I would get different people from time to time so I talked to the office and ever since then, I've had the same guy.
Sharon B_17
5
|
February 4, 2020
It has made life a lot easier for me. She spends hours with Sharon, but she is just really awesome. She dresses ready and is right on the button. I could set my alarm, and she is always early. I am totally satisfied with the care. Our caregiver and her personality has matched well with us. She's just awesome.
Simplicio T
3
|
February 4, 2020
They can have all of the benefited hours covered. There have only been 2 people that are good matches for him and they are not able to work all the times we need.
Anonymous_3366
4
|
February 3, 2020
I am able to maintain my day to day work without stress. I would like them to stay more in touch with the clients and notify them of things that are important to their case.
Larry L_8
5
|
February 3, 2020
It has given us freedom and helps me consequently help him. It depends on the person they send. The girl I have now is excellent. I like that the caregivers are studious, follow instructions, and they go above and beyond. If I ask for some help they do his laundry.
Katherine B_3
5
|
February 3, 2020
The caregiver is a strong woman. My husband is a big guy, but she is efficient and caring toward him. I like the help that it gives us. My husband is a big guy, and I can't handle him by myself so I really like the help.
Jarrell T
5
|
February 3, 2020
I like that they are able to be here. Otherwise, I would do everything myself. They're very responsive. If somebody can't come, they're good about getting somebody else to come. Most of their girls are pretty competent.
Sara H
5
|
January 29, 2020
My dad is such a fall risk, so without someone to help him shower, I don't think I could do it. I really like the caregiver. I love her. She does a great job at whatever she is doing.
Carina M
5
|
January 23, 2020
They made the difference between letting him stay home or not. I had one person that consistently dealt with me. They went out of their way to make contact with me, and I felt like I could rely on them.
Carl B_4
5
|
January 22, 2020
She helps me in the shower, and with cleaning around the house. I like the caregiver. She has been very good.
John P_28
5
|
January 21, 2020
They helped the most by making him more comfortable and answering his questions. I liked that they were prompt, and the caregivers were good.
Edmund T_1
4
|
January 21, 2020
They give me respite. My husband has Alzheimer's. It allows me to go to my doctor's appointments and get the things done that I need to. My standard for a person's hygiene is higher than the normal person's. The last caregiver I had had an odor.
Anonymous_3117
5
|
January 15, 2020
They help him bathe, they help with wound care, and they help him use the restroom. It's not a great impact, but it is nice to have people to help. They're very helpful. They care a lot about us.
Anonymous_3208
4
|
January 11, 2020
They could have improved by having the person that was sent out to be more informed on what was needed. I liked the professional quality of the services.
Carolyn (
5
|
January 9, 2020
They are available by phone whenever we need them. They do all that they can. We are happy with the people that come out.
Robert G_10
4
|
January 7, 2020
They are very good and important to me. I couldn't say they're perfect because I would like to see them more often. I like that they listen to me, are aware of my concerns, and make a difference in my life.
Anonymous_2043
4
|
January 3, 2020
They can't really help me improve my life. They're quiet and efficient.
Robert H_45
3
|
January 2, 2020
I can leave the house to run an errand. It does release me of some of the care. They are working with people with Alzheimer's and incontinence, and I need caregivers that can help. He also has an artificial leg, and it's a bit difficult to work with. I just need a long-term person so I don't have to retrain a new person every day. They should be able to send someone who is long term. We had one here for several months, and then they took her away because of scheduling conflicts. I really liked her, and we got used to the one person.
James D_21
5
|
January 2, 2020
They help the most with the physical things, such as stretching. He enjoys having them here to play games with him. I like that they are on time and willing to change the tasks depending on his needs.
Rachel R_1
5
|
January 2, 2020
They help a lot, and we need that. The office staff is always helpful and friendly. The nurses have been wonderful.
Christa B
5
|
December 7, 2019
It is nice to be able to step back from taking care of a family member who is becoming more resistant. He has the same two caregivers. They know the routine, and they get it done. It is low-stress.
Raymond F_3
5
|
December 7, 2019
They clean the bathroom and do the dishes, and that helps me out. I like that they are on time and ask me what I need. They know the routine and do it without being directed on what to do.
Mary C_29
4
|
December 7, 2019
I've only used them a couple times, so the impact isn't very good. I like that they're on time and do what they're supposed to do.
Anonymous
4
|
December 6, 2019
It is a lot of help. They come in the morning and clean up my husband. They take the stress off me before I leave. The service is average. When they send new people, they need training.
Joseph O_2
5
|
December 6, 2019
When she is finished with what he needs, she helps me with household chores. She helps me with laundry and dishes. She is very helpful. I think the person they send is very in tune with my loved one's requirements.
Jack B
3
|
December 6, 2019
They could have a greater impact by hiring more qualified staff. I would like them to have more staff available to care for my loved one.
James W_21
5
|
December 2, 2019
The services help my father and I to maintain our relationship because someone else helps him with his hygiene. They've also relieved me of some of the burdens of doing things around the house. They're responsive, and the caregiver is excellent. They've all been very good.
Jesus D
5
|
December 2, 2019
They help me care for him. When they do show up and take over for me, it is great. They bathe him and take care of him while I'm cooking and such. They clean and watch him and help me care for him. The fact that they have Home Care Pulse call and check up on us proves to us that they care.
Dwayne G_1
5
|
December 2, 2019
She helps him with bathing, getting dressed, cleaning, and going on walks. I love the caregiver. She's helpful and does an excellent job!
Vera B_1
5
|
December 2, 2019
They get her out of bed and have her walk. They have helped her get back to being mobile. They are very nice.
Anonymous_3044
5
|
December 2, 2019
It helped out quite a bit. They had a very nice lady come out to stay with him while I went to the store. They were here on time.
Anonymous_2837
4
|
November 20, 2019
They help just by sending someone here for us. We got off to a rough start.
Jeffrey B_1
5
|
November 19, 2019
They have always been there when I needed them. They are willing to work around my schedule.
Terry W_1
4
|
November 17, 2019
One thing we didn't like was that we had too many different caregivers. The help is really cooperative. They are always in a good mood. They do a nice job.
Susan L_15
5
|
November 12, 2019
They could be there 24/7, but they don't do that. They have been very reliable at the times we've had problems, and they have been very responsive. When things happen, they respond right away.
Carmen Z
5
|
November 12, 2019
I don't have to worry about my brother. Bryan usually does respite care with him. He gives him a bath, dresses him, and cooks for him. That helps me because I have free time to get things done.
Duane U
5
|
November 12, 2019
I can't drive anymore, and my wife works, so I don't get out very often. It's nice seeing new people. Most of the ladies they send to help are very good and seem to be very professional.
Maynard "Ned" D
4
|
November 6, 2019
They help me the most in their cleaning. I like that they're friendly.
Michael C_16
4
|
November 4, 2019
The only way I get around is through them. Some of the caregivers do well, and others just come for the paycheck.
James R_11
5
|
November 4, 2019
In my life, it has allowed me to have a little bit of a break from care taking. That helps a lot. I like that they pretty much connect with me all the time.
Glenda W_1
5
|
November 1, 2019
They come in, put my walker in the car, and get me in the car, too. They are good! They are doing a great job! I let them know how far my appointments are, and they send the caregivers here a little earlier to get me there on time. This is the best agency I have had experience with.
Larry B_14
4
|
November 1, 2019
Even though they are inexperienced, it helps me a lot. It impacts me because I can't do things for myself. I have a problem with the lack of experience of the girls they are sending over. They could hire help that has experience. I have gotten people who have only been in the field for a month without training.
Leslie M_4
5
|
November 1, 2019
They provide the caregiving services for those that have a lot going on. The caregivers are well trained, and the office is great.
Tony J_1
5
|
October 29, 2019
It has saved me from going crazy. The lady that comes out is a wonderful person.
Bruce A_4
4
|
October 25, 2019
The most helpful part is them cleaning and helping me cook because I can't stand for a long time. Most of the employees before our current one were horrible.
Gloria M
5
|
October 24, 2019
They do things for my husband that I don't have to do. All the people that they send out seem to be knowledgeable and good workers.
Christina L_1
5
|
October 22, 2019
I work multiple jobs to take care of my dad, so it's nice to have someone who can take him to the appointments and understand what he is going through. They are always personable on the phone. They are extremely nice, and they let me know who the caregivers are going to be. They were able to get a caregiver for my dad at the last minute.
Marie-Luise V
5
|
October 14, 2019
My wife seemed more calm when they were here, and when they left, things seemed to go down hill. I liked all of the caregivers, especially the last one. I recommended her for employment at the facility.
Robert B
5
|
October 9, 2019
It would be hard to get along without them. I use a walker and am a high fall risk. My caregiver is great, understanding, and capable. He is a great guy.
Robert W_1
3
|
October 3, 2019
The impact has not been very good because you get no notification if a particular caregiver is coming back. I have to be here to take over when they don't show up. We are so dependent on them, and they need to keep us notified. One week, we had three different caregivers. I feel like it has straightened out a little bit. I was a supervisor, and I know how to operate things. The caregivers do not come on time. They are here anywhere from 20 to 30 minutes late. The last caregiver we had is always on time.
Lois B_6
4
|
October 1, 2019
He has a better outlook knowing that they are taking care of his scarred tissue and foot. They give him foot rubs and shoulder rubs for the pain in his shoulder. They could get the caretakers out here more regularly.
John B_35
5
|
October 1, 2019
They have helped by making sure I don't injure myself doing things I shouldn't be. I like that they are dependable.
Beth H_1
5
|
October 1, 2019
My dad is happier and more satisfied, and that makes me not have to put as much time into the care for him. They could have more available staff, and I do not know what is happening with some of the caregivers complaining that they do not have enough hours.
Marjorie B_6
5
|
October 1, 2019
I think the quality of the people that they hire could be better. The training could be better. They are responsive to me. Their overall service is excellent compared to others.
Carolyn O_2
5
|
October 1, 2019
So far, we have been very satisfied with their services. They send us good caregivers. I like way they stay in touch with us and keep us filled in on what is happening and going on.
Kelly H_3
5
|
September 12, 2019
They're very caring towards my husband. They do more than just showing up. They really do care about what they're doing. I really appreciate the consistency of our caregivers because we are able to have the same ones.
William Bill L
5
|
September 11, 2019
Any help that I can get is great. Usually, they are really good. The main thing is with the cleaning. That cleaning helps. They are pretty girls.
Joe L_12
5
|
September 11, 2019
It saves me time. They always come through when they say they'll pick her up.
Hope G
4
|
September 10, 2019
They do a lot that I can't do at 95. They vacuum and clean up. They could give longer hours.
John G_30
4
|
September 3, 2019
They have made our life easier by taking care of my loved one. I would like them to improve the screening of the candidates.
Janice M_6
5
|
September 3, 2019
It's helped me. I just have to do all the shopping. It relieves my stress. I know that with the person there, I can have trust. It helped us when we needed it. The individuals have been exceptional. Her knowledge and work ethic is excellent.
Emma "Gloria" B
3
|
September 3, 2019
I felt like the match wasn't right. They weren't the type of person we needed for the type of care we needed. They were willing to work with us.
Anonymous_2480
4
|
September 3, 2019
They could have worked harder instead of sitting down. They need to be a little bit more professional.
Ray M_1
4
|
September 3, 2019
They are here on time. On special holidays, they send out those with more experience to look after me. They are helping. I really like it. They do really well. When you need something, they explain it to you before doing anything.
Toni P_1
5
|
September 3, 2019
The people that do the scheduling have done an outstanding job. So far, they have been promptly there and have done a good job at taking care of him.
Dewey M_3
5
|
September 3, 2019
They're taking care of my father, so it gives me time to work. The care that they provide is really good.
John P_23
5
|
August 23, 2019
They enabled my father to stay in his in his home, which is what he wanted to do. For one thing, every time I called, someone answered the phone. They were friendly, helpful, and did what I asked them to do.
Thomas A_2
4
|
August 22, 2019
Destiny kept the place clean, but the new caregiver missed some spots. The last caregiver that was sent did not do as well as the other caregiver.
Joseph M_7
5
|
August 22, 2019
They have great caregivers that care for their clients. They are dependable and have good staff.
Michael H_4
5
|
August 13, 2019
I couldn't make it without them. They help me with my daily care, like cleaning my house and cooking for me. I like the caregivers and the ease of being able to contact somebody.
Anonymous_2303
5
|
August 9, 2019
They just come in to give a bath, and it has made it easier for me as well. I like that they take care of what I want them to do for me.
Ralph S_1
3
|
August 1, 2019
They need to better maintain the scheduling. I have had people cancel on me several times. I think that they could improve scheduling.
Charles B_10
3
|
August 1, 2019
The people who came were nice people, and they did their work. They missed days and didn't make them up.
Phillip T_1
5
|
August 1, 2019
A lot of it is just visiting with him, and their spirits are good, so his spirits are good. They are dependable, and they have been good when they have been here.
Howard B_3
4
|
August 1, 2019
It's good. Three of them are excellent. The other one only washed the dishes, then sat on their device. Several of them were excellent, but one of them was pretty poor.
Jean S
4
|
July 18, 2019
I have Parkinson's, and that interferes with everything. It would help if they could get people out here more often. They are doing a very good job for us.
Jean L
5
|
July 18, 2019
He has exercises. He does skin care. They help him with getting dressed. They do meal preparation. They take precautions. We are very pleased with our caregivers that we have for my husband. They are outstanding. We are very happy with them. They are courteous.
Ray A
4
|
July 2, 2019
They were only here for a couple hours twice a week just to bathe my dad. It wasn't that there were a lot of different things they were doing. They could have more consistency. They kept having different people, and they had to change the times a lot.
Jacqueline J
5
|
July 1, 2019
They cooperate and assist in making sure things work with my schedule. They could get their girls to be punctual.
Kenneth V_1
5
|
July 1, 2019
They sent over Melissa and she is amazing. She boosts his moral, laughs with him, jokes with him, and she can get him to shower. It was great to have someone else here. They come out, are fast in calling back, stay on top of things, and are very friendly.
Francis F_1
3
|
July 1, 2019
They can be here consistently. That would bring all the numbers up. They can improve on consistency with the caregivers.
Theremese B
5
|
July 1, 2019
I was having bad problems with my leg, and I don't know what I would do without her. I am not able to do much and I have a walker. The person they sent me is always on time and very helpful. She is really good.
Anonymous_2224
4
|
July 1, 2019
They've been able to do what they're assigned to do, and they all come on time. I had a caregiver a few weeks ago, but now $1500 is missing and he hasn't come back.
Anonymous_2142
4
|
July 1, 2019
They could be more assertive. We only used them twice, so I can't really say.
John T_6
5
|
July 1, 2019
They are very responsive and they call right away. I like the idea that I can expect an answer, and they are very helpful. They keep me informed if someone cannot make it. They make sure they are very responsive to me.
Nicole B_1
5
|
July 1, 2019
On the days they are here, I don't have to go over there until the late afternoon because he is taken care of. The two caregivers have been absolutely amazing with my father and the communication with me from the office has been on point. I don't ever have to worry about changing his schedule. They reach out to me well beforehand.
Jason U_1
4
|
July 1, 2019
I have some scheduling arrangements that we need to make. They can help with that in the future. I like that the lady is very helpful. She's very experienced and always on time.
Ramon F
5
|
July 1, 2019
The guy helps take good care of Ramon, talks with him, and makes him laugh. It makes me feel good so I can sit back and relax. I am very pleased with the agency. The guy gets here on time and is where he's supposed to be.
Jesus and Carmen S
4
|
July 1, 2019
They could be more attentive. Sometimes the caregivers that come in are on their phones too much or they step out of the house for a minute. I think they should leave their personal lives away from work. They have excellent customer service with their communication. The caregivers that have been sent are very caring.
Gwen B_1
5
|
June 24, 2019
She is pretty much always there. She helps with everything. My mother can't walk, so she assists her with getting in and out of the bathroom. They are very well trained. They are very dependable.
Louis J
4
|
June 14, 2019
It definitely improves our situation. Some caregivers follow instruction a little better then others. They listen, but don't always seem to follow through. I have no reason not to recommend them. It would be nice if they had more staff and caregivers.
Anonymous_1962
3
|
June 13, 2019
They help me. They need to train staff more on the psychological needs of a person. I needed help, and I needed it now, and they did not give it to me. They said it took over a day. I didn't need it tomorrow. I needed it today.
Jerome "Jerry" P
5
|
June 3, 2019
They are friendly and polite. I like the way things are handled. They answer the phone in a very polite way.
Arnold H_1
5
|
June 3, 2019
The services help me a lot. The caregivers watch after my dad, and it has totally improved my life. I am totally happy with the company. I like the thoroughness.
Cheryl C_2
5
|
June 3, 2019
They've relieved my anxiety through being able to assist me with the things that I can no longer do well. They're really confident, good, and right on the mark with what they're tasked to do. They make sure that you get what you need and can fully benefit from the service.
Anonymous_1943
5
|
June 3, 2019
They give me confidence. I don't have to ride a bus because of them. I like that they do what they promised. I had them for transportation, so if I needed a car at 10, it was here at 10.
Judy P
5
|
June 3, 2019
It relieves a lot of stress from me. They do what's difficult for me to do. They are easy to deal with. I can always get someone at the office.
Anonymous_1152
4
|
May 3, 2019
It is most helpful through keeping up with his general care, helping him with dressing, and other things that can be too much for one person to do alone. They also help with bathing sometimes and help him with his mobility. They can improve the communication with the clients.
Adolpho F
3
|
May 1, 2019
I would like them to stick to what they say. If they say they are going to be here tomorrow, they should be here tomorrow. They shouldn't give me excuses about why they can't be here. They should be able to talk to each other so everybody knows what their jobs are.
Angelina "Angel" S
4
|
May 1, 2019
When I needed them, it was good. They just helped with having someone be here with her when I went on errands. She needs twenty-four hour care. We've only had four visits with four different people so far. I don't have a lot to compare it with. It's usually just someone sitting. They just have to sit with her.
Anonymous_1125
3
|
May 1, 2019
They do what we ask with no complaints. It is very convenient for me to have my loved one taken care of. I am happy with the caregiver, but I am not happy with the office staff at all.
Dale B_7
5
|
May 1, 2019
My husband has had a stroke and so he has difficulty talking and moving, so they've helped me when he takes a shower and with his care. They help me get him around the house. The people who have come have been really excellent in their care.
Lisa S_9
4
|
May 1, 2019
It makes life easier on me and is helpful. The administration could be more forthcoming when asked questions.
Nathan R_1
5
|
May 1, 2019
It helps my son to get around with his oxygen when I can't be here and to monitor his blood pressure. They follow up really well.
Lori C_2
5
|
May 1, 2019
They have good communication, and the overall care is good. It's quality care. I just think they're people oriented. I think that they have good quality services, and they really care for their clients.
Rhonda M_3
5
|
May 1, 2019
It's helpful that they just show up. I like the professionalism they have with their staff.
Robert B_11
5
|
May 1, 2019
I can't bathe my father because I'm not strong enough, so the caregiver gives him a shower three times a week. The caregivers are very good. They take the time to listen to my father and spend time with him.
Janice H
4
|
April 23, 2019
They are very nice. When you ask them something, they will do it. The caregivers that come here are very nice. They come in, they give my loved one a bath, and then they just sit.
Anonymous_1752
4
|
April 2, 2019
They can be more efficient and consistent. I don't have a problem with the nurses, but the people in the office aren't good communicators. They aren't on top of their business.
Edgar T
5
|
April 1, 2019
They people that they send or sent are just outstanding becuase they care about me and have an interest in how I am doing. They really care, and they are really on top of things.
Debbie B_5
5
|
April 1, 2019
It's been very helpful. They're on time and good at what they do. They're caring. They are very professional.
Darlene L_1
5
|
April 1, 2019
They interact with my loved one and make them smile. I like the people that come.
Loretta C_1
4
|
April 1, 2019
They give me free time to do other things that I need to do. I would like to see the quality of care improved.
Rhonda H
5
|
April 1, 2019
Total Care Connections helps me with peace at mind so I can go places without worrying. I would like the last minute help and it's kind of hard to get it.
Andee L
5
|
April 1, 2019
My loved one looks forward to it and it helps him a lot with things he cannot do on his own. I like the care my loved one is getting. It is very good and the caregiver does a good job.
Lisa G_14
4
|
April 1, 2019
They come and help my loved one with his daily medication. I would like someone who has more of a personal touch, and talks with my loved one more. I wasn't impressed with the first caregiver, and I don't like that the caregivers aren't consistent.
Allen G_3
5
|
April 1, 2019
She does everything for me. She does not have to be told to do anything. I like the caregiver that they sent. She does everything that I ask and more.
Sandy F
5
|
March 19, 2019
They have been good at working with Violet and she has enjoyed the caregivers. They have been very helpful when working around our schedule.
Patricia F_1
5
|
March 18, 2019
They help me physically with things that I can't accomplish because I get tired. Overall, the caregivers they have sent have been very good and successful.
Anonymous_1665
4
|
March 13, 2019
They help with my loved one's daily functions. They have more availability in the caregivers.
Rhonda G_1
4
|
March 2, 2019
They've corrected the inequalities. I would like to see the quality of the caregiver improved. They were poorly trained.
Walter G
5
|
March 2, 2019
The caretaker is able to go to the appointments. The way that they are willing to work with him and the family is great.
Alberto M
5
|
March 2, 2019
They help me with my job, I go to work with peace of mind. A little bit more training with the providers would be nice.
James B_11
4
|
March 2, 2019
They could text that the provider is on the way. They need to be consistent in showing up.
David T_17
5
|
March 2, 2019
She is very happy with the help she receives because she is home alone on an electrical chairs. I like that they are very flexible with the caregivers they provide.
Anonymous_1611
2
|
March 1, 2019
They need to be more honest with me. I do not know what the agency can do better, I simply do not like them.
Anonymous_1716
4
|
March 1, 2019
They just need to schedule people to come. We have had a lot of trouble getting people to come when they're scheduled.
Raymond G_1
1
|
March 1, 2019
We have a lot of trouble trying to get service. I would like to see the communication improved.
Marilyn S_7
5
|
March 1, 2019
They have gotten me away from the situation here. They come in and they go beyond because they went ahead and scrubbed the floor and cleaned the windows and I am totally happy.
Kathryn H
4
|
March 1, 2019
Sometimes some of the caregivers would sit around when there wasn't anything to do, but some would find something to do. My biggest concern is that caregivers had issues the morning of the service and it is hard to readjust if someone wasn't coming over.
Carol U
5
|
February 20, 2019
The fact that we have had consistent caregivers has helped. I like the fact that they are very cooperative, and they communicate very well.
Jack S_5
5
|
February 19, 2019
They take care of me pretty well. They are honest. I like the people because they are nice and honest.
Jimmie G
5
|
February 19, 2019
They were just there to provide companionship, to help me get stuff, and to help me get dressed. They were always on time and they had good people.
Willie "Lou" K
5
|
February 14, 2019
They have been on time. When they say they are going to be here, they are here. They have been really good. When I call, they are here.
Michelle N
4
|
February 12, 2019
It depends on the worker. Some have been fabulous and others not at all. That's the nature of the beast. One in particular has been fabulous. One has been good, and the others haven't been appropriate. The management is excellent. I think that they should pay the front-line workers more money so they attract a higher quality caregiver. When paying as little as possible, you don't get as high quality of employees.
Rafael S
3
|
February 12, 2019
The caregivers need to do their job. The caregivers they send here are lazy.
Lisa B_9
4
|
February 9, 2019
They are very loving to my mom. They care about her and her well-being. A quicker response time if I needed someone to work would be good.
Anonymous_1465
5
|
February 7, 2019
We have a great worker who has been here for 3 and a half years of satisfying service. They should communicate their aims and ambitions.
Deb T
5
|
February 7, 2019
They help with my husband's personal care. We have had really good caregivers.
DORETTA B
5
|
February 1, 2019
They are able to really help him. I could not have asked for a better company. Our caregiver is amazing, and they have been so accommodating.
Harold W_3
4
|
February 1, 2019
I get to shower. They just help with my shower. They are courteous and friendly.
Wahanda B
5
|
February 1, 2019
It makes it so much easier for us. It would awful without it. We ran through one or two caregivers before we got a good one. They were working with us all the way through.
Robert D_16
5
|
February 1, 2019
They help me the most by making me breakfast. I would like the agency to provide more information to me.
Geraldine N_1
5
|
January 21, 2019
They have really helped me a lot. They help the most by allowing me to get out of the house. I need help taking care of her. Anytime I call, they are extremely friendly. They always try to work the hours that we need.
George E_1
5
|
January 16, 2019
Because my of husband's illness, I have to be here with him. I run a community food pantry, and without them, I would not be able to run the pantry. They were immediately available to help us. They came with everything we needed.
Thomas M_5
5
|
January 16, 2019
I have my home care provider help me with showering and shaving. I like the services. They are good, and I have been very happy with them.
Jeff J_1
5
|
January 16, 2019
They take care of certain duties that I would have to perform for Catherine's 16 hour week. I like their attention to detail and punctuality.
Hedy-Roschelle B
5
|
January 11, 2019
Everything I need, they do. I just had surgery, so they provide for me. The people are dependable, reliable, and everyone is very friendly.
Frank S_10
5
|
January 11, 2019
My husband needs the care, and he needs the help. I am very pleased. I like everything about them. They ask if I ever need any extra care, and they will do anything.
Alan D
5
|
January 8, 2019
They move him around in bed and from side to side because he is bedridden. They need more male caregivers.
Russel S
4
|
January 8, 2019
I need help, so there's no doubt that they're here to help me with my husband. There's no doubt that they are helpful. I think they'll do better once they're here more. I think they're just learning what's required over here.
Lloyd U
4
|
January 8, 2019
With my father's pain it is hard to tell what works and what doesn't. He has someone for therapy come once a week and there is not much else he needs. They need to be more patient with my father. Those who use Total Care Connections, will be taken care of.
Bruce W
4
|
January 3, 2019
They save me money, which is a big help. They could help more by having more caregivers that are more available. My dad has a hard time with unfamiliar people. My dad is bedridden and is not able to communicate well. The guy that comes keeps him company, but doesn't do a lot of care.
Ronald C_2
3
|
January 3, 2019
They could make things easier for me if they provided foot care for me, but the caregivers don't know how to do that. It seems like they are just hired off the street. The people in the office are fine, and they talk to me like they're professionals. The staff that comes out here is not as good as the people in the office, and I'm getting tired of it. I have to go back and check their work.
Benjamin B_1
5
|
January 2, 2019
They do a very good job of tending to my leg. It was amputated and they do a great job of cleaning the wound. I like that they allow me to stay home and still receive good care.
Carolyn H_7
5
|
January 2, 2019
They have made things easier because I am getting ready to sell my house so the girl has helped me to pack and clean things. I like that they are friendly, organized and have priorities.
Michael S_13
5
|
December 14, 2018
I don't have to worry about my dad because he is well taken care of. We have gotten very lucky with the people they have seen and they have been very responsive to anything that we needed changed.
Vera A_1
5
|
December 12, 2018
They have helped her by helping me. They help me bathe her and they watch her while I run errands. I like that they answer questions right away. They are willing to help with anything that I need.
Donald T_7
5
|
December 9, 2018
They are smiling constantly and they are sympathetic all the time. They are friendly.
Mary Lou R
5
|
December 1, 2018
My wife and I have been helping my mom, who lives by herself, and now we have a little more time to do what we need to do because they come help her. People need to make sure that they have high expectations for the company.
Clifford O
5
|
December 1, 2018
This agency has helped us by being very responsive to our needs. If we need to cancel or do a schedule change, they are accommodating. They have been very accommodating. Some of the caretakers are not as outstanding as others, but that's not the agency's fault.
Carol S_11
4
|
December 1, 2018
They could always improve. They could be better at scheduling.
Michael A_5
4
|
December 1, 2018
I can't do any household stuff by myself and I need personal care stuff. That all gets taken care of everyday. I think that some of the people could use a little more training on how to help out with household stuff. Some people don't seem to know the basics.
Caren C
5
|
December 1, 2018
My husband and I have three evenings a week now that we can do things on our own. Mom really looks forward to the caregiver coming in. They are very responsive.
Eliyana L
5
|
December 1, 2018
I liked my caretaker. They were very good with me.
Jeri T
5
|
December 1, 2018
I am fairly crippled myself, and it is hard to do the things they do for us. This company always keeps in touch with me and they are just excellent about that.
John D_3
5
|
November 27, 2018
The purpose for which they were meant was great. It made him uncomfortable, but it had nothing to do with company. They were very personable and professional. They took time explain things and ask questions.
Narvell B
2
|
November 26, 2018
I would allow their caregivers to do more, if their mannerisms and personalities are different. They could give better quality caregivers.
Catherine S_1
4
|
November 20, 2018
I could use all the help I can get. They help me physically and mentally. They should have more staff available.
Anonymous_826
3
|
November 20, 2018
It helps me if somebody comes, but they don't send someone who is qualified. I have to show them what to do. They say they are qualified, but when they show up, they don't know. They need a change of attitude. Whenever they send out people, they don't let me know if someone won't show up. They send a strange people into the house. My loved one is waiting, and they will send someone a day later. Whenever I talk to a certain person, they make me feel ashamed. They try to shame me. The people I like quit because they aren't being paid enough. I have had good care with them and they send cards on my loved one's birthday and Veterans' day. They know what I'm struggling with. The person who is coming stops coming and they don't let me know. I have to call them. I thinking of calling for a new company.
Jacqueline Z
3
|
November 2, 2018
She does the vacuuming, and the dishes which helps me out tremendously. They could send people out here that know what they are going to do.
Robert D_3
5
|
November 2, 2018
They have given for time for myself to do things I wouldn't do otherwise. It is convenient. The caregivers are pleasant and kind.
Francis "Frank" T
5
|
November 1, 2018
They do anything for me. They are able to guide my husband wherever he needs to go, and they provide the care that he needs. They are very honest with me.
Anonymous_800
4
|
November 1, 2018
They could just have better training. I think that some of the caregivers might need some more training in the assisted living part.
Jeffrey N
5
|
October 30, 2018
I get a little reprieve, and get to take a breather while they take care of my husband. The caregiver that comes to the house is just so lovely. She is there for whatever I need, and the nurse that came out is also just awesome. I just feel taken care of.
Alicia G_1
5
|
October 16, 2018
They are giving my husband the attention he needs. They are open minded, they talk to him, and they help him with exercise. They have great providers. They do their job, they are courteous, they are really helpful, and they are here on time.
Winona P_1
4
|
October 8, 2018
If they came in to be a little more ready to do the work and have my interests in heart, that would be great. The caregiver seems to be busy when they get here, and the caregivers seem to be preoccupied when they get here, but they do the work.
Charlene F
5
|
October 4, 2018
It allows me to work from home and it gives her people to be with her consistently. They're very consistent and make sure that someone is covering the shift. They're very reliable.
Raymond D_1
4
|
September 30, 2018
They have helped me with general cleaning. I want someone that takes more time on what I need them to do.
Charles G_1
5
|
September 13, 2018
They young girl braided my hair and trimmed my beard. They did a pretty good job at it too. They show up on time and do good work for me.
Robert C_1
5
|
September 4, 2018
She does housekeeping at ten times of speed of light, and when she does my grocery shopping, she does not make mistakes. They always respond to me and keep me up-to-date with what is going on. I really like my particular caregiver.
Krystal P
5
|
September 4, 2018
They have been able to help her with lightweight house work and bathing that she has not been able to do. It has been an amazing thing for her to have. The young lady that comes seems to be very caring, outgoing, and very attentive to mother's needs.
Judie G
5
|
August 22, 2018
They have helped me by mopping my floors, cleaning my bathroom, and doing my laundry. They do all the things I can't do. They are everything I need. I have one caregiver and she is amazing. She does everything without being told.
Jennifer K
1
|
August 21, 2018
It was awful because I have to travel every single weekend, and not move her in with me because she can't get the care needed. There were only two who knew what to do. They were not licensed CNAs. There were several days were we were suppose to have people, but they said they couldn't come
Kenneth K
5
|
August 15, 2018
I was able to get away. They were efficient, thorough, on time, and accommodating.
Susan M
5
|
August 15, 2018
She bathes me and changes my clothes, and that's very important. They've always responded to anything I had a problem with.
Julie H
5
|
August 2, 2018
The lady would sit in the bedroom with me, and we would talk and get along. She assisted me with getting breakfast and showers; things I would normally not be able to do while my husband was gone. They came out and took care of us. The lady who set up the appointments was very kind.
Christina D
5
|
August 2, 2018
They bathe Cara and Gia Davis does her hair perfectly. It looks really nice. They ask me what I need done. They're very caring and willing to do what I ask them.
Gracie W
4
|
August 2, 2018
They came in and saved the day with my grandma. She really liked them. They were really good, but towards the end, one of the employees did not show up. They were really good with my grandmother.
Lola S
4
|
August 2, 2018
Only by having people available, they are doing fine other than that. They are short of people. When I asked for someone, they didn't have anyone. This problem has just been recently.
Frank Z
5
|
August 1, 2018
They care. If I have something that needs to be done, they do it. They are on time, caring, and they notify me if there is any change.
Bryan F
5
|
July 21, 2018
She is happy with them and they help her with shopping and every day chores. The people that they have sent out to take care of my loved one are really good, she likes them.
Lilia W
4
|
July 19, 2018
Sometimes when they send different caregivers, it's hard because I have to brief them on what they have to do. They don't know what to do when they get there, I have to tell them what to do exactly. They could at least try to send a caregiver consistently, rather than send different caregivers.
George S.
5
|
July 6, 2018
I like the fact that they have ongoing teaching and are always educating their caregivers. They are very professional.
Mary B_27
5
|
July 5, 2018
They walk my loved one to the bathroom, make sure he has his medication, and are understanding and patient with him. They are prompt, and they send people that are skilled enough.
Rebecca I
5
|
July 5, 2018
They give me confidence to be able to get back to a normal life. They make me happy. Every time they're here it's positive. They're professional and can do just about anything.
Douglas C_3
5
|
July 2, 2018
It is easier to stay in my own room and they keep my house a little bit cleaner. They are here on time and are prompt.
"Jean" D
5
|
July 2, 2018
It been very positive in their ability to do other things. They are very responsive and helpful.
Anonymous
4
|
July 2, 2018
They could be more thorough when cleaning. They've managed to take care of all of my needs.
Anonymous
4
|
June 20, 2018
My loved one looks forward to the caregivers coming because they interact with them. Everyone there is pretty caring and they are pretty good.
Donald M
5
|
June 19, 2018
They come and do things to him like bathing that I find hard to do for him. They are thoughtful and look after not only my dad, but myself, and they make sure that both of our needs are met.
Phyllis K
5
|
June 7, 2018
She is extremely helpful. The caregiver my mother has is perfect for her.
Kenneth K
4
|
June 7, 2018
The main thing is the relationship that I have with the caregiver. They are not a doctor or a nurse, but they see things. I am a paraplegic and it helps because we bounce things off of each other. The most important thing is developing a relationship with the caregiver because they can see my progress. I live alone and it is good to have them here.
Anne C
5
|
June 7, 2018
It makes a big difference to have them. The help the most with the shower. They are dependable, and the office is very helpful.
Martha D_5
5
|
June 5, 2018
They help me get my bath, they get my food, they clean up behind me, and and they do all I need. They help me and do a good job, that's all I can ask.
Mary M
4
|
June 5, 2018
They could've informed me about the presence of their website. They could improve their communications with me. It was a struggle at the beginning.
Sandy M
4
|
June 4, 2018
They would be more helpful if they could make a bed, and if they would send me someone who is 21 to go the store and buy liquor for me. I'm not very happy with them right now because the caregiver I have has been unreliable. Sometimes she doesn't show up.
Kenneth M
5
|
June 4, 2018
I can't walk and they come in and take care of me. I like everything about it and the way that they take care of me is okay.
Carol "Mike" F
5
|
June 1, 2018
It's kind of hard to say. I depend on people to come into my house and dress me and bathe me. Without them, it would be hard to go out into the world each day. I like the caregivers, and some of them are really wonderful.
Yolanda M
5
|
May 22, 2018
Because I work, the services make me feel that at least there is someone assisting my dad while I'm not there during the day. I feel a little secure about not being home and that they are taking care of him. They are consistent in the caregivers sent to us and we have had positive home care. The scheduler should be more assertive because this past week my dad wasn't showing up on their calendar so the caregivers didn't come.
Pam M
5
|
May 19, 2018
It's not enough time, but I can't afford them. If she were here more, that could make it better. It's not her, it's me. I broke my neck and I'm in a neck brace. She sweeps, cleans, and mostly cooks. I try to go to the grocery store, but sometimes she goes fpr me because I can't drive. She does anything willingly. I like my caregiver. She helps me do a wide variety of things and I just love it. She's got a great attitude.
Wendy W_3
5
|
May 17, 2018
They are taking care of him. They give him showers and do things I can't do for him. They just give me a break, and that is very helpful. They are very good and friendly, and very dependable.
Andrea J
4
|
May 3, 2018
I had some problems and needed to fire two caregivers before I found one that worked out. I have had some problems with people in the office staff. The caregiver does things that I am unable to do. They do many things around the house.
Bill M_1
5
|
May 3, 2018
They have been really good, and all of the caregivers are very good at taking care of my husband. They seem like they are all qualified. When I call, the office staff answers the phone and gets someone here for me. They get someone here right away. I needed some respite care because I can't leave my husband by himself anymore, so they have helped me a lot.
Michael P
5
|
May 1, 2018
They have great caregivers, and they answer all my questions. I have no issues. Without them my life would be a lot more difficult. It helps me take care of my immediate family.
Russell M
5
|
May 1, 2018
Everyone tries to help me as much as they can. I'm extremely happy with them. They don't leave me alone for long periods of time and do errands for me. They take really good care of me.
Wanda P
4
|
May 1, 2018
They don't have enough employees. When I have a standard thing for them to come out twice a week, it is great. When I throw in an extra day to get help for respite, it's hard. It's hard to get someone thrown into the mix when something extra is needed. The caregiver does a good job. He is great with my husband.
Brian K
5
|
April 20, 2018
I really like how friendly the caregivers from Total Care Connections are! It has helped to improve the general health of my grandfather, while making life easier for my father and I who usually care for him.
Dale M
4
|
April 19, 2018
We have two different caregivers, and they both are very good. We get along very well with them. They have good conversations with my husband. I think it is helping.
Leonard F_2
4
|
April 6, 2018
They've called a few times and said the caregiver couldn't make an appointment. They said they would try to get someone over here, but I'm not happy with them. They help the most by showering him.
Veryl G
5
|
April 6, 2018
They have showed me consideration. They have been able to do things here that I need done.
Anonymous
4
|
April 5, 2018
I think they need to do better with paying attention to the people who work for them. They are short of people a lot. My personal caregiver is very good. They make life easier because they provide excellent care.
Patrika M
5
|
April 2, 2018
Total Care Connections sent us a great nurse for the care evaluation. They have been great from the beginning. The care gives me the opportunity to get away from time to time without leaving my husband alone.
Meri B
5
|
April 2, 2018
I actually have one caregiver, whom I have had for over a year, and she is great. I have no complaints whatsoever with her. They take care of my father-in-law every morning, which is absolutely a blessing to me. Without Total Care Connections, I would be in trouble.
Sherry A
5
|
April 2, 2018
They keep in touch with me constantly, and I like that. My loved one does not have to worry about much anymore. He gets he help he needs.
Sara S
5
|
April 2, 2018
The caregivers always want to do the very best for their patients and the company truly cares. The services have helped me enormously with my dad. He needs help being showered and bathed. I cannot imagine not having the extra help.
Anna F_2
5
|
April 2, 2018
They are very willing to work with whatever my parameters and expectations are. The receptionist and caregivers listen very well. They are always able to meet my needs. They do the things I could not do myself.
Clinton N
4
|
April 2, 2018
We have had some really good caregivers, but we have had big turnover. My father-in-law has vision impairment and can't see, so for him it is important to have help with his daily care like shaving and things.
Glenn W_2
4
|
April 2, 2018
They should do their work and not come and sit down and just watch television once they're done. My loved one needs to show the caregivers what he wants done but he doesn't talk to them or show them what needs to be done.
Candace G
4
|
April 2, 2018
We had a rocky start. We had too many people here, and no one would show and people came when I didn't know they were. I think it's figured out now. The caregiver is very attentive to my mother. She is a conversationalist, which is great because my mother is over 100 years old but has all of her faculties. She likes visits and that helps me a lot.
Sharyn M
4
|
April 2, 2018
I don't know how well their people are trained. The training and initiative of some of the workers could be better.
Kenneth K.
5
|
March 15, 2018
They match perfectly. She is good and does more than she has to, she's sweet to my mother and explains things to me when there's a problem.
George H
5
|
March 12, 2018
The caregiver shows up on time and they're very knowledgeable and professional with what she does. I've done other services before, and it's refreshing to have someone who knows what they're doing. I don't have to do everything for my husband and I can have time to pay my bill without being interrupted every few seconds.
Ronald O
4
|
March 7, 2018
They can have better quality and consistency of care. Their communication can also be better. They have certainly helped my husband with taking a shower and getting dressed. They go with him on walks. They have definitely improved his life.
Leeann H
4
|
March 7, 2018
We didn't have them long. If we had gotten feedback from them on a daily basis, we would have been more pleased with them. The caregiver called the hospital when my father needed to go. She also called us when that happened, and met us at the hospital.
James H_5
4
|
March 7, 2018
Total Care Connections was prompt with their services, they made sure that I had enough oxygen. I breathed easier at night because of them.
Kenneth K.
5
|
March 6, 2018
The services from Total Care Connections make my life easier by eliminating problems and giving me someone to talk to.
Brenda M
5
|
February 14, 2018
I am happy that the services are there and are always available to us. The services help us a whole lot. We would not be able to survive without them.
Susanne C
5
|
January 20, 2018
My husband has been helped so much since we've had them come in. They are great on the spot and make sure that we have someone. My husband has ALS and just helping him get up and dressed and go out with a positive attitude has been great.
Patricia C
4
|
January 18, 2018
They could have been more consistent with caregivers. Just having someone check on him and prepare meals for him helped a lot.
Kien "
3
|
January 17, 2018
There were different caregivers all the time. They didn't have the same caregivers. When they send other people, I had to stay to tell them what I want and how to do it. I think that they can't do it because they can't get one caregiver for all the time. They have to have a different caregiver, which is a drawback.
Rosario M
5
|
January 12, 2018
Total Care Connections has totally satisfied us. I would have liked to have discovered this company sooner. Our caregivers are wonderful and help me to provide care for my husband.
Maryjane W
5
|
January 3, 2018
They seem to do their work completely. They will look for things to do. They don't wait for me to tell them what to do. They seem to know what needs to be done and do it.
Anonymous
5
|
January 3, 2018
The people who have been here come and sit with my loved one when I'm gone. Everyone is polite and on time. They're here when I need them. They answer when I call and schedule it and come on time.
Natalie R
5
|
January 3, 2018
If I had anybody who's needing help, I would have no problem whatsoever telling somebody about them. The services are great. Knowing the caregiver is here when she comes through the door is great.
Emilio D
5
|
January 2, 2018
They work with me as far as changing the care schedule when I need to. They help me care for my father and provide care for me as well since I've had some surgeries.
Anna
4
|
November 21, 2017
We're using Total Care Connections for my husband. They were the first ones that contacted me, and I was impressed with what they had to say. The service was great, up until I got less than 24 hours' notice that the caregiver left. He was doing great, and we loved him. They're working on getting another person in here. They provide light housekeeping, physical activity, and mental stimulation. His work attitude was excellent. They really strive to search for the right match.
Ken W.
5
|
March 7, 2017
Total Care Connections has been a marvelous help to me. It is hard for me to do a lot of things that I would need to do for my father, and they are here to help. I would not be able to do it without them. Total Care Connections is always on time, is here for the hours they are needed, and does what they are asked to do. The caregivers go above and beyond and are kind. They talk to my father, ask him questions, and try to engage him. They show kindness and interest. Every caregiver my father has had has been a perfect match. They show interest and I feel like they like their jobs. They have been a big help.
Eileen V.
5
|
February 28, 2017
Total Care Connections is a good, loving company. They try to make sure you have a good fit with the caregiver. If I have any questions or problems, the team is right there to help me through it. I called them, and they bent over backwards to help me.
Jan J.
5
|
October 31, 2016
I wanted to take a moment to thank you for the caregivers your company provided to my father, Lee, the past two years since he fell and broke his femur. With your help (and because my siblings and I live out of state) he was able to stay in his home until he entered the hospital and hospice the last week and a half of his life at the ripe age of 92. A few key caregivers were like family to us and treated Lee with utmost respect and dignity. They would often go above and beyond, such as sending him photos they took of sunsets or cacti, knowing that he used to be an avid photographer. He shared his love of cooking with them from his wheelchair, and I'm sure they good-naturedly listened to a few mini lectures in microbiology! Your office staff was also very helpful to me as point-person when I had questions about scheduling or billing. Our family appreciates all you have done for us. Thank you. Sincerely, Jan
Gcwhite
5
|
March 7, 2016
Total Care Connections has a great team behind them! The leaders of this organization truly care about your loved one. Excellent care and co-operation and they are great at matching caregivers to family's personality and needs.
Cindy McGrew-Stringer
5
|
March 3, 2016
The customer service and management are top notch...a very professional and friendly staff. The care staff are the best I've encountered! They are screened thoroughly, and continuously monitored in the best interest of the client!
Tgallagher
5
|
January 5, 2016
I will recommend Total Care Connections to everyone I know. They always provide excellent service and I know that it is a company I can trust.
LJK,PhD
5
|
December 10, 2015
Total Care Connections is simply the best in home care providers in Tucson and southern Arizona. We have been part of the Total Care "family" since 2009, and they indeed treat our family as their own. We first used their services when we needed help with my father's care during the end of his life, and now with full time care for my mother. They are always responsive and attentive. They listen to their clients, and their caregivers provide superb, loving and warm care for my mom. If problems or concerns arise, their staff respond immediately. I sleep well at night knowing that my mother is receiving quality care.
Caring105159050
3
|
April 17, 2015
I’m not that pleased with Total Care because it’s hard to get consistent caregivers, but my mom also kept changing the schedule which doesn’t help. It’s kind of startling when a new caregiver shows up. There have been some few issues, but they’ve also worked with us on some problems.
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About Total Care Connections in Tucson, Arizona
Total Care Connections is a Senior Care provider in Tucson, Arizona that offers residents Home Care services. Contact Total Care Connections for more details on services and rates.
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