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FirstLight Home Care of Tucson Tucson, AZ

4732 North Oracle Road Suite 3315 , Tucson, AZ 85705

(800) 558-0653 (Caring Family Advisor™)

4.7

(10 reviews)

Offers Home Care

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Reviews of FirstLight Home Care of Tucson in Tucson, Arizona

4.7

(10 reviews)

    Larry W_15

    5

    February 10, 2023

    I am a current client of this provider

    I live completely on my own, and I have a lot of boxes of things. When people come to see me, they are able to move the boxes and find what I'm looking for. I like that someone comes here and does as I ask.

    August H

    5

    January 17, 2023

    I am a current client of this provider

    One huge benefit is their helpfulness and assistance to move around. I would recommend this agency.

    Ronald L_5

    5

    December 14, 2022

    I am a current client of this provider

    They have been good. Miguel is getting Ron to walk more. He has been more positive. I like the people that work for him. They are nice and accommodating.

    Roy M_9

    5

    November 16, 2022

    I am a current client of this provider

    They help me more since the client is still adjusting to the care. He fights it. They're flexible, and I can talk to them whenever.

    Arnold F

    5

    October 17, 2022

    I am a current client of this provider

    They have been very good, and they listen to my war stories. They are super helpful and always ask what I need. The people that I've had have been super polite and nice. There are some things that I need help with.

    George M_27

    4

    September 21, 2022

    I am a past client of this provider

    They would listen and talk to my dad whenever he needed anything. They should improve on reliability and communication, not always informing us of who was going to be sent that day.

    John A_37

    4

    August 12, 2022

    I am a current client of this provider

    They provider has helped the most by helping me with my exercises. They could improve by letting me know who is coming.

    Leslie B_12

    5

    August 5, 2022

    I am a current client of this provider

    The way they helped the most is by taking care of my husband, so that I can have a bit of free time. They give him company, and they help him take showers. I like the personal relationship I have with Sarah and Katherine. We have an excellent caregiver that comes.

    dont care to.

    4

    June 20, 2022

    Other

    I didn't realize that when I came to work for my client. That I was getting paid to clean up after one of your employees. Found smeared feces on his toilet seat after he had a bm. Found it also on the shower chair after the shower given, and also on the bed sheet when client was dressing after shower in which client had laid in it all night. I washed the sheet stain did not come out. Also used last garbage bag when putting soiled brief in it. Did not replace new bags in garbage can.

    Provider Response

    Thank you for your 4 star rating. I am sorry you felt your co-worker did not do their job and that you had to do more than expected, but I thank you for keeping the focus on your client and doing what needed to be done. As our caregivers know, we always keep the lines of communication open and we can be reached 24/7, so please reach out to us if such situations arise. We want to make sure all our caregivers are heard and situations get addressed immediately. Thanks again!

    MCK77

    5

    May 22, 2022

    Other

    From the moment we met with Katharine we knew that FirstLight was the caregiver we wanted for my sister-in-law. She and Katharine hit it off right away. They had the services we need at a competitive price. In the five month we have been having FirstLight care for my sister-in-law, we have not regretted a single moment. Katharine takes the time to keep me updated on all the medical appointments and other care her team provides. My sister-in-law has nothing but great things to say about the caregivers and the care she has received. Thank you Katharine, Sarah, and the rest of the FirstLight Family.

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    About FirstLight Home Care of Tucson in Tucson, Arizona

    FirstLight Home Care of Tucson is a Senior Care provider in Tucson, Arizona that offers residents Home Care services. Contact FirstLight Home Care of Tucson for more details on services and rates.

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