The Arbors at Oak Park Place

Caring72440650

Oak Park Place was the facility that my wife and her sister would have liked their parents to move into. It was very clean and relatively new. The residents had a lot of good things to choose from. They had various programs that can help to a certain extent if they needed medication or something like that. The receptionist who took us through was very helpful and very knowledgeable. They cleaned the room and did the laundry weekly. They also had kitchens in their units.

Holly6

Arbors has been great. The staff is very friendly. The building is beautiful and the food is good. I participated to their activities like crafting, discussion groups, movies and trips. They also have this food-centered little parties and stuff. The big thing here is they have excursions out in the building and they provide transportation and everything. What I really like is that they don't charge extra for every little thing they provide. A lot of places in town charge for things like getting a ride to the doctor.

Julius

The Arbors is an excellent place to live. The physical structure of the facility is outstanding. They have the best staff. The food here is very good.

Caring 9306

My brother was in Oak Park Place Madison for a rehab. I wasn't really impressed with that area. I didn't like their food. My brother also didn't care for the food. I also don't think there was enough staffing for the amount of patients especially during the weekend.

A Daughter's Love

The personal care that my mother is receiving is wonderful. I know that she is safe and that professional care is being administered. The only issue I have with this facility, is the lack of a staff directory for residents and families. When ever an concern arises, we have to call a switchboard and then HOPE that we are directed to the individual who may assist. There are NO direct lines or numbers given for any of the nurses stations, finances, activity directors etc. I understand filtering, but I do not understand the why employees should be so cloistered and difficult to reach.

suestoo

Oak Park Place is a beautiful facility offering independent living apartments, Assisted Living, Memory Care and Skilled Nursing. My Dad was in the Memory Care. He was in the early stages of dementia at the time and they did offer activities which he sometimes participated in, but the staff made very little effort to invite or encourage residents to join in. So if he wasn't awake and aware of the event on his own, he would miss out. The food was marginal (it never smelled very good) and the staff turnover was very high. There were frequently new aides and even the activity director and nurse positions turned over several times each during the year my dad was there. The facility was clean and bright and pleasant, but the rooms were a long way from the dining room and activity area, so as my Dad started to use a walker, he had a long way to go to get to these common areas, and he started staying alone in his room more and more. There were 32 residents, so no one seemed to care what he did. On the positive side, they did offer little field trips for residents able to attend and my Dad loved that. They also had programs and seminars that families were invited to attend. He eventually moved to be in a smaller facility which was easier for him to navigate and which seemed to have better staff retention so it was easier for him, seeing the same people over and over.