The Heritage and Peabody Manor Community

M.

The Heritage and Peabody Manor Community provides more care than where my mom was living before, and it is not as expensive. She is in the community-based residential facility part, but they also have a skilled nursing facility adjacent to it. So, if she gets to the point where she needs that additional care, she can be moved to that location. We're very lucky that my sister found out about this place because they had two openings and they had not had an opening for quite some time. The other thing was my mother was transferred directly from the hospital to this facility and it worked out well. They have a higher ratio of CNAs to residents and they have an RN available 24/7. She's also receiving physical therapy. They're going to try to give her speech therapy as well. I would highly recommend this place. The other good thing about it is they have their own bus to transport residents to medical appointments. I sat with my mom for several meals while she ate and the variety of food that they offered and the quality of it were good. People have designated seats in the dining room, so it's a very nice atmosphere. It is well-appointed. It's got two windows on two sides and they have woods around the campus. It's got a nice restful view. All of the different facilities in it were clean. Both my sister and I were impressed. On Fridays, they have members of the Fox Valley Symphony Orchestra come and perform. My mom has gone to that activity, but they have all kinds of other activities. I feel that it's a good value for the money, especially considering the amount of attention and care that my mom gets, which are very important.

Gary

I went to The Heritage and Peabody Manor Community. Peabody and Heritage are together and The Heritage is the assisted living. It's kind of like a resort. People who just want a place to live can live there, and people that need assisted living can live there. They have extensive grounds and many activities. They have lots of hiking trails. They have a hiking club. I don't know how many assisted living people would participate in that. They have a bistro and a library. The staff was very personable and knowledgeable.

Neil

The Heritage in Appleton is a full-scope facility. They have, not only assisted living but also independent living. I looked at their independent living and it was not as posh as the other ones I have visited. The staff was very friendly and cooperative though. I saw a 1-bedroom apartment and it was clean but not spacious. It was rather small. They have a gym, a snack bar plus a full restaurant and private dining areas for family visiting. They also have a library on the second floor for people who want to check out books and a nice area for people if they just want to come down and sit in solitude or if they want to get away from everyone.

samsam7

My Mom moved in mid-covid because the other facility she was at previously had numerous cases and no preventative measures were enforced. She loves it! The staff is fantastic! She has heard numerous times from staff members that they love their job, and it shows! Apartments are thoroughly cleaned regularly, with attention to detail being the highest priority! The food is very good! The one bedroom apartment is spacious and has numerous closets and a storage locker. There is an A/C unit in the living room and the bedroom for cool sleeping. The monthly cost is lower than most I have researched. The coffee shop and pool table are fantastic, and no coins needed for the laundry! You can’t beat the numerous wildlife either. Such a wonderful, caring place!! I highly recommend it!!

Sid Schulz

Independent living at the Heritage is a total farce. My parents left the Heritage last summer and were immediately able to live together. They were also immediately able to play games and cards with other residents. My mother-in-law is still stuck at the Heritage and is still not able to do these things and also can’t interact with others residents for dining which my parents have been able to do safely for months. The Heritage residents even got their second COVID shots a couple weeks ago and are still locked down!

Sharon

My mother went to The Heritage and Peabody Manor Community right after hospital. It was terrible there. They should improve on the food and response time. Its physical appearance was very good. It was very fancy and high-class looking. We just couldn't get any reception in her room. They do ladies' nails once a week, they have different services on Sundays, they play Wii bowling and cards, and they do arts and crafts. She has had a high anxiety there, so they bring in an aromatherapy machine for her, but 9/10 when I go into her room they didn't even have it running because the water needed to be re-filled. There was not enough help there.