Provider Response
Hi, Marjanne. We're so pleased that you enjoyed your tour. We hope to see you again soon!
Offers Assisted Living, Independent Living, and Memory Care
December 03, 2021
Provider Response
Hi, Marjanne. We're so pleased that you enjoyed your tour. We hope to see you again soon!
July 09, 2020
January 25, 2019
April 17, 2018
February 21, 2017
December 15, 2016
Provider Response
Dear kathy682, Thank you for taking the time to post a review and share your feedback with us. We are very pleased to hear your comments regarding our dining services program and wonderful care of your grandmother. Our goal is for every Resident, family member and guest to feel like they are getting excellent customer service in all areas, and it sounds like we may have fallen short on your last visit to our Community. Please know that we do not take comments lightly and all reviews are discussed with our teams on-site as well as our regional supervisor. We expect that you will have a different and enjoyable experience with our management team on your next visit.
November 23, 2016
May 22, 2016
Provider Response
Dear LanaXWHLL, Thank you for your nice comments regarding our staff and cleanliness. We are happy you felt the friendliness of our Community team, and noticed our cleanliness as well. We will be sure and share your feedback with our team who takes pride in their work. We are sorry to hear you did not stay for a meal with us. We hope you come back for a tour and enjoy a meal next time. We are proud of our menu selection and would love to serve you a meal in our lovely dining room. You are correct, we are located just off Hwy 16 and Wollochet Drive, behind Mallard's Landing Business Park and next to Adam Tallman nature trail.
May 10, 2016
August 30, 2015
July 30, 2015
July 30, 2015
July 14, 2015
March 16, 2015
Provider Response
Thank you for taking the time to post a review on Caring.com We take feedback seriously and are disappointed that you did not receive a warm and friendly welcome at The Lodge. We take pride in our customer service, and the care we provide for our Residents. Our goal is a positive experience for all. We have reviewed your feedback with our team, and provided additional training on the welcome process and expectations for excellent customer service. We encourage you to come back and visit. Thanks again.
January 16, 2015
June 30, 2014
June 29, 2014
May 30, 2014
April 01, 2014
April 01, 2014
April 01, 2014
February 13, 2014
February 13, 2014
July 31, 2013
September 10, 2012
Provider Response
Thank you for taking the time to provide feedback on the Caring.com website. Communication with family is a top priority for The Lodge, as well as providing care and services that exceed all expectations. The Lodge has a full-time RN on staff who manages the assisted living and memory care programs. In addition, The Lodge receives nursing support and guidance from the corporate RN and management team. Monitoring our dining program, as well as daily meals is a standard operating procedure for The Lodge. The Reviews on this site, as well as feedback are not taken lightly, and will be reviewed with the Executive Director and management team. Thank you again.
January 06, 2019
Provider Response
Thank you, David, for taking the time to review The Lodge. We are pleased to hear that you had such a positive experience when visiting our community! Our team is dedicated to providing resident-centered care, in every facet of the services we provide. We hope your sister will continue to be our resident for years to come, and we look forward to welcoming you upon future visits!
May 22, 2016
Provider Response
Dear KarenODJUL, We are happy to hear you enjoyed your visit at The Lodge. We have a variety of floor plans and apartment locations to meet a variety of Resident preferences for views, lighting, etc. We hope you visit us again, and please stay for a meal. Our dining services department is proud of our menu selection and meals, and would love to serve you. Like many senior communities, The Lodge is a non-smoking residence, however, we do have designated smoking areas. Thank you again for taking the time to post a review. We appreciate it!
May 10, 2016
July 30, 2015
July 29, 2015
March 13, 2019
Premier retirement and assisted living community with independent living cottages located in picturesque Gig Harbor, Washington. Nestled in the spectacular Puget Sound region, with award winning medical facilities within a few miles, and a variety of cultural and shopping experiences available, you'll find that The Lodge at Mallard's Landing offers you an exceptional choice for retirement living in Gig Harbor, Washington. Our apartments feature beautiful designer finishes, Corian countertops in the kitchen, walk-in showers and a variety of views and floor plans to choose from.
At The Lodge, we proudly offer the following services for our residents: weekly housekeeping, chef-prepared meals, complimentary transportation shuttle, life enrichment and social programs, utilities included with monthly rent (with the exception of personal telephone) and 24-hour on-site wellness staff in assisted living and memory care. The Lodge at Mallard's Landing provides additional care options—beyond those listed above— taking into account specific personal needs and requests. Our Wellness Director and team members discuss and identify prospective residents’ needs through a get acquainted and assessment process. This process determines the service plan including the level of care cost.
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