Brookdale Harbor Bay

Laura

We chose Brookdale Harbor Bay memory care for my father-in-law because of its availability, location, and staff. I like the staff's recognition of the urgency and how they handled the whole process. It's an older building, but it is comfortable and intimate. It's more about the staff and the care. They have a dining area and a hairdresser. I would say the only thing that would be nice is if they had an allocated physical therapy and activity room or a gym, so to speak. Just a space for residents to have physical therapy. They use the auxiliary room next to the dining room, but I think it would just be nice to have a designated room for that. So far, we are happy with them.

Joyce

We went to Brookdale Harbor Bay. It was very nice, but it was a little more than we would want to pay. It's a very, very nice community. It was a very upscale place. The person we talked to was very courteous and very knowledgeable. They have a swimming pool, a gym, and everything that you would want in a facility like that. You couldn't ask for anything more.

Kirk

I visited Brookdale Harbor Bay. I was very impressed with them and I would consider them in the future. It was very nicely done and very clean. They had outdoor areas and the kitchen area looked very good and they had recreation. It was all very good. The staff was very professional and caring. The dining area seemed clean, had lots of light, and was spacious. It was nice.

Mindy

My father stayed at Brookdale Harbor Bay before he passed and there were several things we liked about the community. The executive director, Gaye, was amazing and her staff was well-trained. They had been there for years and they had a real team approach to my dad's care. The community was extremely clean and the other residents were nicely dressed and kept. It was just a nice memory care facility. They had activities posted every day. They had morning activities and several snacks throughout the day. They also had afternoon activities. The meals were prepared and nicely presented. My dad, because he was so sick, did not participate in all of the activities but when I walked through the community, I could see the activities. They had sewing and quilting, painting, and singing so there were lots of fun things happening.

Vicki

We went to Brookdale Harbor Bay. It's specifically for memory care. We liked it very much. It's a smaller facility, and I think they only have less than 40 residents. The staff seemed very nice, very patient, and respectful to the residents. The executive director spent a lot of time with us and made sure all of our questions were answered. The apartments looked very nice, and all of the rooms looked out on courtyards rather than parking lots. For each one, whether it was a semi-private or whatever, they seemed to be roomy. They were not obviously very big, but enough so that a person could feel comfortable, not like they're stuck in a closet. When we went, it was dinnertime, so most of the residents were in the dining room. We met the activities director, and she was leaving as we were touring, but I didn't really see any evidence of activities. We went to other facilities, and on those tours you could see artwork or potted plants, and some evidence of activities. I didn't see anything at Brookdale, so that was kind of like a big gap. They told me that there were lots of activities that they did for them, but I didn't see anything like that. That was kind of a big question mark for me. The dining area was very nice, cheerful, and roomy. They were about to serve dinner when we walked through, and it smelled really good. It smelled like something that I wouldn't mind sitting down and eating myself, but we didn't get a chance to see the food. They had a huge screen TV on, and this was before everybody had their food yet. They were all seated at different tables, but then somebody came in and just shut the TV off. They were just sitting there like there wasn't anything for them to do except just wait for their food. Another thing that I was curious to see was how long they would be just sitting there without their food yet or not doing anything. That was kind of odd for my brother and myself, that they just shut off the TV.

Susan

When I walked in at Brookdale Harbor Bay, it was so cheerful. It's just a beautifully arranged home. I watched the residents there, looked at how they were dressed, how much the staff was spending time with them, and what the whole atmosphere of the place was like. I think it would suit my sister. Their amenities are nice. They do a lot of games, puzzles, art classes, and they have their own bus to take the residents on field trips. They have TV rooms, but it is not like in other places where all the residents in wheelchairs are parked in front of the TV. They have a lot of activities going on and they try to engage the residents in these activities.