Manor Care Health Services Gig Harbor

MV

My father is currently living in this facility after a move from out of state. He was diagnosed with advancing dementia and became too difficult to manage at home. We were very displeased with the care that we saw in his facility in CA, but we have been wonderfully surprised with how well the staff at ManorCare cater to my father. I guess there are 2 different "sides" to the building--one where they do a lot of intensive rehabilitation and the side where my father lives, where it is more home-like. I can't speak to the other side, but the aides and nurses on the "long-term" side are very warm and nurturing. And the caring mentality goes all the way to the top--there was a time when my father was having some increased behaviors, and we were called in for a meeting. I was worried he was going to be kicked out, but the administrative staff wanted to sit and discuss different alternatives and ideas about what could be done. We were able to come up with some plans, and things have been better. There was also a fantastic winter party before Christmas where all the staff interacted with the patients, handed out presents, and entertained all the families. Overall, this is a top notch place that I would recommend to anyone.

Carol117438750

My mother is in Manor Care. The staff is very nice and right there for whatever you need, so they’re very responsive. The rooms are not really big, but they’re nice. They have a lot of day rooms and a lot of activities to keep them pretty busy. They have bingo, music, happy hour, and different kinds of games.

123anonymous1234

If you care for your loved one I would NOT recommend this place unless they are able to tell you what is going on. The nurses are friendly.. the staff is nice... but there are times we went in during the evening around dinner time and her lunch was still sitting out. On her chart they marked her down for eating more than half her lunch.. umm really the food was all still sitting there nobody had bothered to help feed her. They knew she was incapable of feeding herself. Also she was dropped on the ground numerous times by the crew. She was only about 105 to 110 lbs.. there were times we would go in and she would have bruises on her body but they had given her her medicine before we came in so she was to out of it to tell us what happened.. they would remember the time table we come to visit.. there were times we would come in or wait a day and come in to throw them off track and this is were we learned that she wasn't getting fed properly..she wasn't getting changed as much as she should have. She ended up getting uti's all the time etc. anyways the list goes on.. so unless your loved one is just going in and you know they will be leaving in a short period of time to go on with their lives Don't bring them here!!

a_volunteer

The staff was professional but friendly. The facility was well cared for and offered amenities such as weekly happy hour, special social events, dining geared towards the residents needs, an onsite physical therapy, and a place for residents to have hair cuts and other beauty treatments. The facility was a little over crowded, and slightly understaffed. Due to this the residents needs were not always taken care of in a timely manner.