This place has become a joke. It’s always had some issues, but they try to hide the issues with chandeliers and borderline gawdy decor. It is poorly constructed- look close and you will see that it is. My mother has endured 4 floods since she’s been there because of faulty pipes. The toilets have nasty back flow into living spaces due to an inadequate septic system. Ask- they’ll tell you flushable wipes are not permitted and is treated as contraband due to the septic issues. Furthermore, since the administrator left recently, no one knows who is in charge. I’m sure no-one is by the way it has gone so far down hill. It is a three ring circus every time I visit my mom. The residents are suffering. There is inadequate staff, medication issues, residents getting out of the facility and being found by random people, care and hygiene issues. The list goes on and on. If I could give it zero stars I would, because one star is too many. I am looking for other placement, needless to say.
Runk and Pratt at Liberty Ridge
Offers Assisted Living and Independent Living
9 Reviews
Reviews of Runk and Pratt at Liberty Ridge
Assisted Living Reviews for Runk and Pratt at Liberty Ridge
August 26, 2018
I am a friend or relative of a current/past resident
August 13, 2018
I am a friend or relative of a current/past resident
My mom is in Runk and Pratt at Liberty Ridge right now, and we're very happy with it. The staff is excellent and my mother said the food is very good. The facilities are outstanding and beautiful. The place is kind of nestled in the mountains, and the inside is just as gorgeous. They have a lot of activities. It's very expensive, but for what you're getting out of it, it's worth it.
January 15, 2018
I am a friend or relative of a current/past resident
My grandmother has resided here for nearly a year. She is on the assisted living side and has thrived since she's been there. They have a great activities program and the food is wonderful. The Administrator is very involved in the day to day activities and has even called me from her cell phone on the weekends and after hours when there was a need. The floor my grandmother is on has had the same nursing staff caring for her the entire year, so they have really become family! I can't say enough good things about this place.
March 21, 2017
I am a friend or relative of a current/past resident
My mother has resided at this community for nearly a year. We are very happy with the care provided. I have always found the managment staff to be very pleasant to deal with. The Administrator is always available when needed, even returning calls or emails late in the evening. My mother loves it there and she would not ever consider any other place to live.
March 07, 2017
Other
Absolutely terrible, understaff, housekeeping very poor, administrator is god awful.
March 15, 2016
I am a friend or relative of a resident
Runk and Pratt at Liberty Ridge is a gorgeous facility. The dining room is excellent. My mother has gained 10 pounds, and we're ecstatic because she was very thin before and is a lot better now. The people are very nice and very professional. The advisers, doctors, and front desk people are all very nice and very helpful. The room is a brand-new, gorgeous, 1,100 sq. ft. two-bedroom with a dining room, living room, and kitchen. The whole complex is only a year and a half old. The dining area is clean, open to the hallways, and like a restaurant. They also have an Internet café. The security is very good. When my father got out, they saw him and ended up putting a band around his ankle or wrist. It would go off if he tried to go out the door. If they need anything in their apartment, they just pull a cord and someone will come and help them. They give them their meds, clean the place, do laundry, and remind them when it's lunch, dinner, or breakfast. It's not 100% assisted. It's individual living.
January 13, 2016
I visited this facility
The one we liked the most for my mother-in-law was Runk and Pratt Liberty Ridge. It was the newest facility in town. The rooms were of a nice size and included a kitchen area, and seemed to be reasonably priced compared to other facilities.
Independent Living Reviews for Runk and Pratt at Liberty Ridge
November 27, 2018
I am/was a resident of this facility
Runk and Pratt at Liberty Ridge is beautiful and the food is good, but the people are driving me crazy. I wear a dress because I have hot flashes and they tell me it is not appropriate for the winter and that I need to put on pants and a long-sleeved shirt. They've searched my room four times and I haven't been here very long. I've had towels and my money stolen. I reported that and they sent two people in my room to search to see if the money was in there. I went to the dentist and I had a tooth pulled and he said he was going to write me a prescription for pain medication and an antibiotic. I got no medication and they searched my room again for it. They found the person who had my medication. It was sent up to the second floor, placed on a desk, and somebody had taken it from that desk. The rooms are beautiful and looking out the window is also beautiful. The food is the best you'll ever eat. I have a dog and I told them I had to have a place on the first floor, but I was placed on the second floor and they said they would move me down when a first floor room became available. My dog walks down the hall and sometimes urinates and they're upset about it. They have puzzles, bingo, and exercises. One staff member wanted to see me, so I went down and I said, "You wanted to see me?" and she said, "No, shut that door!" I'm not used to being treated like this. I talked to different people and I only found two out of about 20 that liked it here.
August 20, 2018
I am a friend or relative of a current/past resident
My mother lived at Runk and Pratt at Liberty Ridge and they were exceptional. I didn't worry about her at all in there, and we were totally pleased. They were a good value. She had a full apartment. It was a great experience. They had sewing, exercises, and church services. I was impressed with how they even accommodated her interests. She was into sewing so they started a group for sewing. However, the food got worse over time.
About Runk and Pratt at Liberty Ridge
Runk and Pratt at Liberty Ridge is a senior living provider in Lynchburg, Virginia that offers residents Assisted Living and Independent Living. Contact Runk and Pratt at Liberty Ridge for more details on services and rates.
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Runk and Pratt at Liberty Ridge 30 Monica Boulevard, Lynchburg, VA 24502
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