Alta Ridge Memory Care

Michael

Alta Ridge Memory Care was livable. The room was very clean and nice. It seemed like a hotel setting to me. Other than that, it was OK. The staff was great. We had a good tour experience. They were welcoming and very helpful. If you asked a question, they answered it. Anything that you needed, they helped you with. We liked that they had a barber in there, an outdoor spot for them, and we liked that they took them out for outings. They just needed more seating areas in the outdoor area and probably more fixed seating inside where they watch TV instead of everybody in their wheelchairs. The main gathering place seemed kind of a little depressing. I think they should do more activities, bingo, and stuff like that with the people that are there during the day. The facility itself is fine, it just needs a little bit of happiness.

Scott

I toured Alta Ridge Memory Care and it wasn't a good experience. As far as the outer appearance, it was not friendly. It needed some repair. There are things in the back of the building, like beds that they're getting ready to do away and the parking wasn't good. When I pulled in, it wasn't that welcoming but the staff was nice. The physical appearance seemed a little gloomy. It smelled like urine throughout the whole area. There could have been some other nice stuff, but that blew me off.

CL

My father is in Alta Ridge Memory Care. We like it. We're happy with it. We're happy with the care and the cleanliness of it. He in the memory care. They assessed his needs and how he's able to eat food. He's on a chopped diet where the food is chopped for him. They take them on bus rides. They do activities. The other day, they were cutting out hearts. They have them busy. They played games with them like with those noodles and soft balls, where they just toss it and they try and have them hit it. They're doing things with them. They're doing good with the residents they have to work with.

Elio

I like Alta Ridge Memory Care the most. I like the overall environment, from the employees to the people living there, the attention, and the price. Overall, it's nice. Everything was more than what I expected. It met and exceeded my expectations. The attention was awesome. It's a clean place, and the ambiance was nice. I saw all the residents they had and it's awesome. They're all doing well. You don't see anybody lost like what you would expect in memory care. The staff was pretty nice, informative, answered any question I had, gave me recommendations, and gave me numbers of people that work there. For example, if I need to apply for VA or any other help, they can do it for me. If I need some special care or some special needs, I can ask at any time. It's an awesome place. I saw everybody eating. Everybody took the time they needed to eat because they all have different needs. You can see the personnel helping the residents inside to eat or to move. They were also talking to them. They sat between them at the corners or on the walls, so there were no black spots and they can see what's going on. They gave me a list of the food that they make. If anyone needs a special diet, they make it. It's one of the cleanest that I saw.

T Elwood

I want to give a shoutout to Emily, who is one of the best CNA's there. She has given extraordinary care to my mother. She is loving, caring and very attentive. She takes a personal interest in her and sincerely cares about her and her needs. She is also very responsive to our family when we have questions and concerns. We are very appreciative. Alta Ridge Memory Care is lucky to have her on staff.

Teresa E

We have been so impressed with the care which has been given to my mom who is a resident there. The staff is very caring and they do everything they can to help the residents feel that this is their home away from home. They are also very good at keeping family members apprised of their loved one's situation. We highly recommend Alta Ridge Memory Care!