Spring Gardens Midvale

Katelyn

Moving our grandparents into assisted living was one of the hardest decisions our family has had to make. From the moment we walked through the doors, the staff made it clear that this place is led with compassion, patience, and genuine care. The administrator (Jano) sets the tone for the entire facility. You can tell immediately that he leads with love and empathy. One thing that stood out to me was the photo of his 90-year-old grandmother on his wall. It’s a small detail, but it speaks volumes about the heart behind the leadership here—he understands that the people living here are someone’s grandparents, just like his. That mindset shows in how the entire facility operates. A special thank you to the nurse (Brecklyn) who took the time to make sure my grandmother was comfortable and truly cared for before her transfer. She didn’t rush the process and made sure every detail was handled so my grandmother felt safe and supported during a stressful transition. She stepped up in a big way to help care for her when the facility she was leaving failed to do so. I also want to recognize Linda, who went above and beyond for my grandfather during a very emotional move. She showed incredible patience and kindness, taking the time to talk with him and help him feel welcome during such an emotional moment for our him. Her compassion meant more than she probably realizes. And now, she still takes time to say hello every-time she sees him and my grandma. It’s not for show, it’s who she is and it’s all the difference. What also stands out about this facility is the culture among the staff. Everywhere you go, people take the time to say hello, smile, and acknowledge everyone they meet. That warmth makes the building feel less like a facility and more like a community, a home. Thank you to the entire team for caring not just for residents, but for moms/dads, grandmas/grandpas and their families as well. Knowing our grandparents are surrounded by people who truly care brings our family a great deal of comfort. Side Note: When touring assisted living facilities, talk to residents and any staff you can find. At Spring Garden there was an overwhelming difference among those we visited. Residents at Spring Garden were alive. When you visit places, you’ll know what I mean and you’ll see the difference. They were happy - and at the end of the day, that’s really what matters. I’m super appreciative to the families and residents of Spring Garden that took the time to visit with us - you truly made the situation more positive and reassuring than I could’ve hoped