Courtyards at Lake Granbury

My mom and dad spent two years together at the courtyards before he passed away. They both enjoyed all aspects of the facility. My mom stayed in assisted living for an additional eight years before being moved to memory care. She was so happy and the staff were excellent. The activities were very well rounded with cards, crafts, and entertainment. The food was excellent and we as a family ate there often with her. Her medical oversight was excellent. The staff kept me well informed at all times. I love the courtyards.

The Courtyard was an amazing place for my mom. I just popped in to take a peak at this facility and fell in love with not only the way everything was so clean and homey feeling but the staff as well. They made the transition so easy. When it’s time for us to make the move to assisted living I know where I’m going!!

We have lived here over 2 and 1/2 years. We are very satisfied and the new director Joe Flores is very good and doing a tremendous job. Staff cares about the residents and gives us excellent care.

I deeply regret ever putting my mother in this place. I never received any paperwork on her care treatment plan even though I asked repeatedly. Communication is horrible. Her shower chair disappeared and was never found. How do you lose a shower chair!?! Found a prescription bottle in my mom's bathroom cabinet that did not belong to her nor are they allowed in residents' room. The director, Joanne, response when I spoke with her about it was "oh it's expired." I had home healthcare prior to putting her in this facility. I kept them for a couple of months for the transition. Even though Courtyards was being well compensated for the care of my mother they refused to work together thru the transition period with the home healthcare staff. I discussed this in a meeting with the director and it do absolutely no good. Empty promises. I wasted $350+ on cameras for my mom's room because she begin falling. I informed the director of this. Not once did anyone tell me their internet service is antiquated. Corporate was no help either. So cameras were never used. It's just a numbers game. Fill the rooms. Lynn, the marketing director paints a pretty picture. The low rating on the Staff is not for the nursing staff but the admin. I can't rate since I have no clue what kind of care she was getting. High turnover rate. They hire poor quality no skills people because they are so short staffed all the time. There were additional issues but these were the more serious issues I experienced. My next review will be on Hospice Plus which was recommended by Lynn. Another regret I have. Exercise due diligence. Research the company, not just a location.

Beautiful people, grounds, and life here! Food is great, staff is attentive, building is in working order. Couldn't be happier with the activities and the trips offered.

The staff at Courtyards at Lake Granbury is fantastic. They bring me my medication and clean my apartment. They also make delightful dinners. They have an open area. This community is better than I expected.

I liked Courtyards at Lake Granbury. The director was very nice and tried to accommodate respite care. They had nice and updated, little studio apartments. It seemed to be a nice community. They had outings and brought people in to do presentations. They had an arts and crafts room and a courtyard.