Signature Pointe Dallas, TX

Offers Assisted Living, Independent Living, Nursing Homes, Continuing Care Communities, and Memory Care

29 Reviews

$$$

14655 Preston Road

Dallas

75254

Signature Pointe

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4.2 29

Kraig 2022-04-27 My brother moved into Signature Pointe. It is a huge place and the rooms are clean. The administration and the nursing people are very nice. They have nice dining areas, a courtyard, community rooms, mailbox areas, and a controlled entrance. They invite people in, they play bingo, and they have somebody who's playing the piano. I am a friend or relative of a current/past resident

5 4 1

Laurie 2022-01-19 Signature Pointe was great. Unfortunately, my mom was only there a little bit before she died, but they took very good care of her. The staff was excellent, very caring, and loving. The food was pretty good, too. They had activities and there seemed to be a lot of people in it. The staff always had masks on, but the residents didn't have to, which I was glad to see, because that would be difficult for the seniors to wear. I was just very impressed by them. I am a friend or relative of a current/past resident

5 5 1

G.M. 2021-03-22 Signature Pointe has what I would call semi-apartments or efficiency apartments, with a bedroom, a small suite, a closet, a bath, and very little space. The staff was pretty friendly. From the hallways, it just gave you a little bit of a hospital look. They also have a dining room, a recreational area, and patio gardens where the residents can go. I visited this facility

5 4 1

William 2019-03-12 My wife moved into Signature Pointe. It looks good and big. They have assisted living, memory care, and skilled nursing. The staff is very attentive. There are times they don't respond as quickly as I would like them to, but they've got a lot of patients. In general, they respond very well. The dining areas are clean and very open. The food is pretty basic. They play games and have sing-alongs. I am a friend or relative of a current/past resident

5 4 1

June 2018-06-28 I was very impressed with Signature Pointe. It was a lovely facility. The staff during the tour was very pleasant. The dining area was fine. They were doing some stretching activity when I was there, and they had facilities for exercising. I visited this facility

5 5 1

Rocky221 2017-10-26 I am the daughter of a resident of this facility. My mother is extremely happy here. The staff is very courteous and go out of their way to be helpful in all aspects of care giving. They keep me informed regarding my mothers care. It is very clean. I would highly recommend this facility. I am/was a resident of this facility

5 5 1

Kathryn18 2016-01-28 We’ve been to Signature Pointe for my mother and father. They did a good job with mother’s care but they keep saying my dad was non-compliant. They did not understand Dad and did not help my father in what he needed. I am a friend or relative of a resident

5 3 1

MomOnThe Lake 2015-12-29 My mom was sent their post hospital stay. The staff was attentive and friendly. She chose to move to another level of care and has made it her home. Staff is caring and responsive. After looking at many care facilities I am thankful she is well cared for and engages with others. No one sets out for the facilities needed for aged care without the thought that this too can be my future. Signature Pointe made this necessary transition fairly painless and staff from director to maintenance are considerate and responsive! I am a friend or relative of a resident

5 5 1

Caring105618450 2015-05-24 My mother is in Signature Pointe on the Lake. I like that it is clean, and the staff is extremely friendly and attentive, but mostly, my mother is happy there. The room that she has is approximately a 500-square foot one-bedroom apartment with a kitchenette, and it has a place for a washer & dryer. The food can be better. I think my mom eats just breakfast there before she goes to the grocery stores and fixes her meal. They have lots of activities, and I know they have vans that run to different places. In house, they have a lot of social events. The only issue is the food, but the location is very good. It is right by a grocery store, and the staff is very attentive. I am a friend or relative of a resident

5 4 1

Lisa91868950 2014-05-10 We opted for Signature Pointe on the Lake because it was convenient for us and they had all levels of services in the community. They had nursing care, independent living, and assisted living, and that was what we looked for. My parents were in the nursing home, but it was not like your typical nursing home. It's where they went for rehab, and then they moved to the next level. All the residents were there together, whether they were assisted living or independent living. The place was like a hotel; it was above average. The staff were very nice, and we were satisfied with them. They had new carpet put in before my parents moved in. There was furniture in the room, like dressers and end tables. But they could also bring their own if they wanted to. The food seemed pretty good, and they liked it. My parents liked the church services, the singing groups, games, and activities. I am a friend or relative of a resident

5 5 1

Caring64084950 2014-03-15 Signature Pointe was three miles from my house, so it was really close to me. It’s a nice place. My friend broke his hip and went into the rehab facility before he moved into their secure ward. They’re very nice. I really like the staff. Their whole second floor is for the Alzheimer’s patients. They’re very specialized when it comes to the memory care unit. I am a friend or relative of a resident

5 5 1

Concerned son2 2013-06-18 My mother fell and injured her head. She and I were told that this place was the best to recover. The staff is disorganized, hurried and appears to be disgruntled. I noticed pieces of toilet paper on the floor along with a toothpick. I took a pic of this and the next 3days they never were cleaned up. I wrote my initials on the label on the bed sheet and the sheets had not been removed for 3days. Then I was called and told my mom was "ok", they woke my mom at 4am to start a "line". Not knowing what a "line" was, I asked "why would you need to administer any of her medicines into her veins, she only takes two pills! The nurse was starting to give my mom SOMEONE ELSE'S medicine into a "line" in her hand!!!! I visited this facility

5 1 1

Michael F. 2011-10-20 Signature Pointe was very nice... and it had an awesome view of the park as well. Guests here were very independent, and were able to go walking on their own when they wanted to through the park. If they asked for someone to go with them, it could be arranged as well. That, I like. Freedom with the option of assistance... If I were a client of an elderly caregiving facility, this is what I would like. This is nothing like the stereotypical nursing home facility... this is a more like an apartment for the elderly, where the apartment manager is on call for you 24/7. I would definitely recommend this to anyone in the Dallas area looking for assistance for their elderly family member. I visited this facility

5 5 1

acstewart 2011-09-09 My stepdad's mother lived at this facility for a period of time. The facility was nice. The grounds were well kept. I did not have much interaction with the staff - the facility seemed to be geared towards residents that were mostly capable of somewhat independent living. Her room was nice - I would describe it as a studio apartment - a one bedroom with a small kitchen and a bathroom. Our family personally did not have any bad experiences with this facility. However, she ultimately needed a different type of care in a different environment. The only one thing that I would mention that was a little bit worrisome - one time when we went to visit, there were family members outside picketing/demonstrating with signs claiming that the facility was negligent in the care of their relative. I did not have any details regarding the particulars of their situation. However, it was still disconcerting to see. I am a friend or relative of a resident

5 3 1

Walter 2021-12-24 We liked the amenities that Signature Pointe offered. It gave us a wide choice of cooking facilities (a small kitchen), a dishwasher, and a washer and dryer hookups (rather than having to go to a community laundromat). The surroundings were amenable and very peaceful. Even if it's in the big city, it's in a wooded area with a pond. It just felt really nice, and it felt like we were going back home. Karen was the one who toured us around. She was very friendly, answered all the questions, and did not push to make a decision for us. I visited this facility

5 5 1

Robert 2021-11-07 I visited Signature Pointe, it has severe parking problems. It's older than the other place I toured, but it's still pretty nice and their facilities are first-rate. If you don't pay for parking a parking space or covered parking, you end up parking on the street. I don't think that's acceptable. I think it's a very nice facility and they've got everything you'd want there. It's older but it's clean, and it's maintained. Where I am, the rent pays for the TV, but at Signature, you pay for that extra, that's one thing I didn't like. The room rate is a little less than where I am, but if you add the TV, it comes out to be break-even. The rooms are nice, they're clean and I could get more square feet there than I have where I am, for the same price. The thing about having to pay for the TV would be a real negative for me because I have it here. The staff that gave the tour was friendly, and in that respect, was fine. The layout and structure are fine, and the location is good and convenient to everything around it based on my need. I visited this facility

5 3 1

Mark1978 2021-10-12 My mother has been here for years and could not be happier Every time I visit they are having some themed happy hour and it’s great to see all of them having fun We could not be happier and would definitely recommend to those considering putting their mom in a home I am a friend or relative of a current/past resident

5 5 1

bh1234 2021-10-03 I wasn't originally happy with having to move but I can honestly say I am very happy here. Everyone I have encountered has been so nice and very friendly, always asking if I need anything else. I really like it here and the foods good too. I am/was a resident of this facility

5 5 1

June 2021-07-07 Signature Pointe was a very, very clean, very peaceful, and very quiet place. I didn't meet any of the residents, but they had a lovely garden area and nice amenities. The person who toured us was very nice too. However, some of the ceilings on the middle floors were only eight feet tall and it kind of made me feel closed in, but the apartments are very nice. I visited this facility

5 5 1

Cindy 2020-12-08 We went to Signature Pointe. It was really nice, the staff was super friendly, we were able to walk all the way through it, we saw two or three different apartments, so we got a really nice feel for the community. The staff was just very helpful and very enthusiastic. It's not as new, it was remodelled, very tasteful, pretty, it felt homey, and small. There's a lot of pluses to a smaller place. I visited this facility

5 5 1

DS 2020-03-16 Signature Pointe was a very nice facility, but we were not impressed with the area. The staff was very friendly and very helpful. Preston Road is a very busy road, and we didn't like the traffic and the business of the area. They had assisted living and independent living in the same facility, and it's a matter of what floor you're on. We just didn't feel quite as comfortable there as we did at the other places. You can age in place there, and the location was very accessible to shopping or entertainment. The lunch we had was fine, and the dining area was clean and modest like a restaurant. I visited this facility

5 3 1

Jim 2022-05-14 My mom has moved into Signature Pointe. So far, we are very pleased with the place. She's getting great respiratory therapy, great swallow therapy, and great physical therapy. However, the parking is a little bit challenging but other than that, I like everything else about it. It's a nice facility. All the employees are nice and accommodating. It's clean and has a very pleasant atmosphere. The respiratory therapist seems genuinely concerned about my mother and takes time to talk to her and chat her up. I know he's interested in her well-being, but he shows it. It is the same way with the swallow therapy and the physical therapy, too. They just all take the time to make her feel like everything they're doing is in her best interest, which it is and let her know that. They have worship services. They've got a singer that comes in a couple of times a week. It's kind of a karaoke-type situation and any of the residents that want to can go down there for probably 45 minutes and hear this man or woman sing for them, and they seem to like that very much. I am a friend or relative of a current/past resident

5 4 1

Cindy 2021-08-14 My father went to Signature Pointe. I didn't get to go there and visit, but they did an excellent job. He went there for rehab from the hospital. They were very caring, very organized, very knowledgeable, and very helpful to get him situated. His nurse was the best. Her communication skills were excellent. She would call me personally and give me updates, and she would contact his doctors. If we had any questions, she was really good about getting with the doctors right away and getting back to us, getting him his medications, and helping him with anything he needed help with. For that, I'm just truly grateful. The facilities were very nice, clean, and orderly. I am a friend or relative of a current/past resident

5 5 1

mtatom 2020-10-09 My mom was at Signature Pointe for two months recovering from covid and a shoulder injury. She received exceptional care from nursing, social work, and physical and cognitive therapy staff. Thanks to their help and encouragement she was able to move to another state into assisted living. Our family is grateful for her progress! Other

5 5 1

Truly shocked and angry 2020-08-13 I wish I good down grade my one star to none. Worst facility. My mother was a resident with a diabetic ulcer on her foot. Ended up with gangrene on both feet. Heals are both eroded with bone showing dripping green fluid. They said a Dr would call when I asked about it. Never happened. She wound up I the hospital with a UTI from failing to bathe her. Social worker called to tell me everything was the same she had no idea my mother had been moved to the hospital. This has been a total disservice to my mother. But they certainly billed the hell out of all her insurance. Never spoke with any medical staff other than a nurse two times. Whole facility is a joke and should be shut down. I am a friend or relative of a current/past resident

5 1 1

G.King 2020-06-17 My family member was at Signature Pointe for rehab, and it was hands down, the best experience. He received speech, physical and occupational therapy due to a stroke. The therapy he received at Signature Pointe was second to none. I would recommend them to any individual needing some form of rehabilitation!! This team is phenomenal! I am a friend or relative of a current/past resident

5 5 1

Billie342605 2016-07-09 My mother-in-law is at Signature Pointe. I liked it, thought it was clean and neat, and there weren’t any people sitting out in the lobby in wheelchairs or anything like that. It was recommended to us. I like her room because it has a big window, a nice TV, and the accommodations are as nice as you can get in a hospital setting. The ratio of nurses to people is not that good. I visited this facility

5 5 1

Caring74579050 2013-11-27 My husband had a back surgery and he had been in Signature Pointe for seven weeks for rehab. He was there from September 18th. The facility was a pretty setting. The cleanliness was fine and the food was okay. Everything was fine overall. I am a friend or relative of a resident

5 4 1

Sharon 2020-05-20 My mother is at Signature Pointe. The price is OK and the place is OK, but there's poor communication. Up to this day, not one time have they called me about her. They also lie. When I call they transfer me from one floor to the other, and I was on hold for almost 30 minutes one day. Her room is fine. Everything is fine. It's just poor communication on the staff's part. They don't like talking to you. The food they bring out to her is good, but they don't readily take care of her when she uses the bathroom. Her room is small, but it accommodates her needs. They maintain the facility well. The price is just a little high. She's in the memory care on the second floor, which I like because she can't go anywhere. They have elevators, and you have to have the code to get down. I am a friend or relative of a current/past resident

5 3 1

14655 Preston Road, Dallas, TX 75254

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Signature Pointe (800) 385-2527

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Reviews of Signature Pointe

29 Reviews Write a review

Food

(10 Reviews)

Staff

(18 Reviews)

Facility

(18 Reviews)

Activities

(7 Reviews)

Value

(9 Reviews)

Assisted Living Reviews for Signature Pointe

April 27, 2022

By Kraig

I am a friend or relative of a current/past resident

My brother moved into Signature Pointe. It is a huge place and the rooms are clean. The administration and the nursing people are very nice. They have nice dining areas, a courtyard, community rooms, mailbox areas, and a controlled entrance. They invite people in, they play bingo, and they have somebody who's playing the piano.

Provider Response

Hi Kraig, thank you so much for your positive comments about Signature Pointe! We hope to see you soon!

January 19, 2022

By Laurie

I am a friend or relative of a current/past resident

Signature Pointe was great. Unfortunately, my mom was only there a little bit before she died, but they took very good care of her. The staff was excellent, very caring, and loving. The food was pretty good, too. They had activities and there seemed to be a lot of people in it. The staff always had masks on, but the residents didn't have to, which I was glad to see, because that would be difficult for the seniors to wear. I was just very impressed by them.

Provider Response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 22, 2021

By G.M.

I visited this facility

Signature Pointe has what I would call semi-apartments or efficiency apartments, with a bedroom, a small suite, a closet, a bath, and very little space. The staff was pretty friendly. From the hallways, it just gave you a little bit of a hospital look. They also have a dining room, a recreational area, and patio gardens where the residents can go.

Provider Response

We're happy you found our staff to be so supportive during your experience here at Signature Pointe. Thank you for sharing your feedback.

March 12, 2019

By William

I am a friend or relative of a current/past resident

My wife moved into Signature Pointe. It looks good and big. They have assisted living, memory care, and skilled nursing. The staff is very attentive. There are times they don't respond as quickly as I would like them to, but they've got a lot of patients. In general, they respond very well. The dining areas are clean and very open. The food is pretty basic. They play games and have sing-alongs.

Provider Response

Hi William, thank you so much for your positive comments about Signature Pointe! Please let us know if there is anything we can do for you; we are more than happy to help!

June 28, 2018

By June

I visited this facility

I was very impressed with Signature Pointe. It was a lovely facility. The staff during the tour was very pleasant. The dining area was fine. They were doing some stretching activity when I was there, and they had facilities for exercising.

Provider Response

June, thank you so much for the positive review! We can't wait to see you again, have a great day.

October 26, 2017

By Rocky221

I am/was a resident of this facility

I am the daughter of a resident of this facility. My mother is extremely happy here. The staff is very courteous and go out of their way to be helpful in all aspects of care giving. They keep me informed regarding my mothers care. It is very clean. I would highly recommend this facility.

January 28, 2016

By Kathryn18

I am a friend or relative of a resident

We’ve been to Signature Pointe for my mother and father. They did a good job with mother’s care but they keep saying my dad was non-compliant. They did not understand Dad and did not help my father in what he needed.

December 29, 2015

By MomOnThe Lake

I am a friend or relative of a resident

My mom was sent their post hospital stay. The staff was attentive and friendly. She chose to move to another level of care and has made it her home. Staff is caring and responsive. After looking at many care facilities I am thankful she is well cared for and engages with others. No one sets out for the facilities needed for aged care without the thought that this too can be my future. Signature Pointe made this necessary transition fairly painless and staff from director to maintenance are considerate and responsive!

May 24, 2015

By Caring105618450

I am a friend or relative of a resident

My mother is in Signature Pointe on the Lake. I like that it is clean, and the staff is extremely friendly and attentive, but mostly, my mother is happy there. The room that she has is approximately a 500-square foot one-bedroom apartment with a kitchenette, and it has a place for a washer & dryer. The food can be better. I think my mom eats just breakfast there before she goes to the grocery stores and fixes her meal. They have lots of activities, and I know they have vans that run to different places. In house, they have a lot of social events. The only issue is the food, but the location is very good. It is right by a grocery store, and the staff is very attentive.

May 10, 2014

By Lisa91868950

I am a friend or relative of a resident

We opted for Signature Pointe on the Lake because it was convenient for us and they had all levels of services in the community. They had nursing care, independent living, and assisted living, and that was what we looked for. My parents were in the nursing home, but it was not like your typical nursing home. It's where they went for rehab, and then they moved to the next level. All the residents were there together, whether they were assisted living or independent living. The place was like a hotel; it was above average. The staff were very nice, and we were satisfied with them. They had new carpet put in before my parents moved in. There was furniture in the room, like dressers and end tables. But they could also bring their own if they wanted to. The food seemed pretty good, and they liked it. My parents liked the church services, the singing groups, games, and activities.

March 15, 2014

By Caring64084950

I am a friend or relative of a resident

Signature Pointe was three miles from my house, so it was really close to me. It’s a nice place. My friend broke his hip and went into the rehab facility before he moved into their secure ward. They’re very nice. I really like the staff. Their whole second floor is for the Alzheimer’s patients. They’re very specialized when it comes to the memory care unit.

June 18, 2013

By Concerned son2

I visited this facility

My mother fell and injured her head. She and I were told that this place was the best to recover. The staff is disorganized, hurried and appears to be disgruntled. I noticed pieces of toilet paper on the floor along with a toothpick. I took a pic of this and the next 3days they never were cleaned up. I wrote my initials on the label on the bed sheet and the sheets had not been removed for 3days. Then I was called and told my mom was "ok", they woke my mom at 4am to start a "line". Not knowing what a "line" was, I asked "why would you need to administer any of her medicines into her veins, she only takes two pills! The nurse was starting to give my mom SOMEONE ELSE'S medicine into a "line" in her hand!!!!

Provider Response

At Signature Pointe we take the care and support of our residents and their family members seriously. We would like to learn more about this experience so that we can better understand and address the concerns. Please contact Marilyn Davis, executive director.

October 20, 2011

By Michael F.

I visited this facility

Signature Pointe was very nice... and it had an awesome view of the park as well. Guests here were very independent, and were able to go walking on their own when they wanted to through the park. If they asked for someone to go with them, it could be arranged as well. That, I like. Freedom with the option of assistance... If I were a client of an elderly caregiving facility, this is what I would like. This is nothing like the stereotypical nursing home facility... this is a more like an apartment for the elderly, where the apartment manager is on call for you 24/7. I would definitely recommend this to anyone in the Dallas area looking for assistance for their elderly family member.

September 09, 2011

By acstewart

I am a friend or relative of a resident

My stepdad's mother lived at this facility for a period of time. The facility was nice. The grounds were well kept. I did not have much interaction with the staff - the facility seemed to be geared towards residents that were mostly capable of somewhat independent living. Her room was nice - I would describe it as a studio apartment - a one bedroom with a small kitchen and a bathroom. Our family personally did not have any bad experiences with this facility. However, she ultimately needed a different type of care in a different environment. The only one thing that I would mention that was a little bit worrisome - one time when we went to visit, there were family members outside picketing/demonstrating with signs claiming that the facility was negligent in the care of their relative. I did not have any details regarding the particulars of their situation. However, it was still disconcerting to see.

See all Assisted Living reviews (14)

Independent Living Reviews for Signature Pointe

December 24, 2021

By Walter

I visited this facility

We liked the amenities that Signature Pointe offered. It gave us a wide choice of cooking facilities (a small kitchen), a dishwasher, and a washer and dryer hookups (rather than having to go to a community laundromat). The surroundings were amenable and very peaceful. Even if it's in the big city, it's in a wooded area with a pond. It just felt really nice, and it felt like we were going back home. Karen was the one who toured us around. She was very friendly, answered all the questions, and did not push to make a decision for us.

Provider Response

Thank you for sharing your experience. We agree that the beautiful surroundings and the amenities available at Signature Pointe make it a great place to call home.

November 07, 2021

By Robert

I visited this facility

I visited Signature Pointe, it has severe parking problems. It's older than the other place I toured, but it's still pretty nice and their facilities are first-rate. If you don't pay for parking a parking space or covered parking, you end up parking on the street. I don't think that's acceptable. I think it's a very nice facility and they've got everything you'd want there. It's older but it's clean, and it's maintained. Where I am, the rent pays for the TV, but at Signature, you pay for that extra, that's one thing I didn't like. The room rate is a little less than where I am, but if you add the TV, it comes out to be break-even. The rooms are nice, they're clean and I could get more square feet there than I have where I am, for the same price. The thing about having to pay for the TV would be a real negative for me because I have it here. The staff that gave the tour was friendly, and in that respect, was fine. The layout and structure are fine, and the location is good and convenient to everything around it based on my need.

Provider Response

Hi Robert, we appreciate your honest feedback, as we are always looking for ways to improve. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 12, 2021

By Mark1978

I am a friend or relative of a current/past resident

My mother has been here for years and could not be happier Every time I visit they are having some themed happy hour and it’s great to see all of them having fun We could not be happier and would definitely recommend to those considering putting their mom in a home

Provider Response

We appreciate your positive review about your experience with us! Thank you, and have a fantastic day!

October 03, 2021

By bh1234

I am/was a resident of this facility

I wasn't originally happy with having to move but I can honestly say I am very happy here. Everyone I have encountered has been so nice and very friendly, always asking if I need anything else. I really like it here and the foods good too.

Provider Response

We appreciate your positive review about your recent experience with us! Thank you, and have a fantastic day!

July 07, 2021

By June

I visited this facility

Signature Pointe was a very, very clean, very peaceful, and very quiet place. I didn't meet any of the residents, but they had a lovely garden area and nice amenities. The person who toured us was very nice too. However, some of the ceilings on the middle floors were only eight feet tall and it kind of made me feel closed in, but the apartments are very nice.

Provider Response

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

December 08, 2020

By Cindy

I visited this facility

We went to Signature Pointe. It was really nice, the staff was super friendly, we were able to walk all the way through it, we saw two or three different apartments, so we got a really nice feel for the community. The staff was just very helpful and very enthusiastic. It's not as new, it was remodelled, very tasteful, pretty, it felt homey, and small. There's a lot of pluses to a smaller place.

Provider Response

We appreciate your positive review about your recent experience with us. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to share. Have a great day!

March 16, 2020

By DS

I visited this facility

Signature Pointe was a very nice facility, but we were not impressed with the area. The staff was very friendly and very helpful. Preston Road is a very busy road, and we didn't like the traffic and the business of the area. They had assisted living and independent living in the same facility, and it's a matter of what floor you're on. We just didn't feel quite as comfortable there as we did at the other places. You can age in place there, and the location was very accessible to shopping or entertainment. The lunch we had was fine, and the dining area was clean and modest like a restaurant.

Provider Response

Thank you for taking the time to leave us your honest feedback.

See all Independent Living reviews (7)

Nursing Home Reviews for Signature Pointe

May 14, 2022

By Jim

I am a friend or relative of a current/past resident

My mom has moved into Signature Pointe. So far, we are very pleased with the place. She's getting great respiratory therapy, great swallow therapy, and great physical therapy. However, the parking is a little bit challenging but other than that, I like everything else about it. It's a nice facility. All the employees are nice and accommodating. It's clean and has a very pleasant atmosphere. The respiratory therapist seems genuinely concerned about my mother and takes time to talk to her and chat her up. I know he's interested in her well-being, but he shows it. It is the same way with the swallow therapy and the physical therapy, too. They just all take the time to make her feel like everything they're doing is in her best interest, which it is and let her know that. They have worship services. They've got a singer that comes in a couple of times a week. It's kind of a karaoke-type situation and any of the residents that want to can go down there for probably 45 minutes and hear this man or woman sing for them, and they seem to like that very much.

Provider Response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

August 14, 2021

By Cindy

I am a friend or relative of a current/past resident

My father went to Signature Pointe. I didn't get to go there and visit, but they did an excellent job. He went there for rehab from the hospital. They were very caring, very organized, very knowledgeable, and very helpful to get him situated. His nurse was the best. Her communication skills were excellent. She would call me personally and give me updates, and she would contact his doctors. If we had any questions, she was really good about getting with the doctors right away and getting back to us, getting him his medications, and helping him with anything he needed help with. For that, I'm just truly grateful. The facilities were very nice, clean, and orderly.

Provider Response

Hi Cindy, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 09, 2020

By mtatom

Other

My mom was at Signature Pointe for two months recovering from covid and a shoulder injury. She received exceptional care from nursing, social work, and physical and cognitive therapy staff. Thanks to their help and encouragement she was able to move to another state into assisted living. Our family is grateful for her progress!

Provider Response

Thank you for your kind review! We are happy to pass along your comments to the team here at Signature Pointe! We love hearing about the success your mother had while getting rehab from our team of therapists. We are honored to earn your 5-star recommendation! Thank you.

August 13, 2020

By Truly shocked and angry

I am a friend or relative of a current/past resident

I wish I good down grade my one star to none. Worst facility. My mother was a resident with a diabetic ulcer on her foot. Ended up with gangrene on both feet. Heals are both eroded with bone showing dripping green fluid. They said a Dr would call when I asked about it. Never happened. She wound up I the hospital with a UTI from failing to bathe her. Social worker called to tell me everything was the same she had no idea my mother had been moved to the hospital. This has been a total disservice to my mother. But they certainly billed the hell out of all her insurance. Never spoke with any medical staff other than a nurse two times. Whole facility is a joke and should be shut down.

Provider Response

Our team works hard to provide residents with the best support possible and we regret that we did not meet your expectations. We take your comments very seriously and would like to speak with you further. We would appreciate the chance to discuss your concerns. Please reach out to Marilyn Davis, executive director.

June 17, 2020

By G.King

I am a friend or relative of a current/past resident

My family member was at Signature Pointe for rehab, and it was hands down, the best experience. He received speech, physical and occupational therapy due to a stroke. The therapy he received at Signature Pointe was second to none. I would recommend them to any individual needing some form of rehabilitation!! This team is phenomenal!

Provider Response

Thank you for your kind review! We are happy to pass along your comments to the team here at Signature Pointe! We are happy you found our staff to be so supportive and helpful for your family member during his experience at Signature Pointe. Thank you again for taking the time to leave a review. Have a great day!

July 09, 2016

By Billie342605

I visited this facility

My mother-in-law is at Signature Pointe. I liked it, thought it was clean and neat, and there weren’t any people sitting out in the lobby in wheelchairs or anything like that. It was recommended to us. I like her room because it has a big window, a nice TV, and the accommodations are as nice as you can get in a hospital setting. The ratio of nurses to people is not that good.

November 27, 2013

By Caring74579050

I am a friend or relative of a resident

My husband had a back surgery and he had been in Signature Pointe for seven weeks for rehab. He was there from September 18th. The facility was a pretty setting. The cleanliness was fine and the food was okay. Everything was fine overall.

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Memory Care Reviews for Signature Pointe

May 20, 2020

By Sharon

I am a friend or relative of a current/past resident

My mother is at Signature Pointe. The price is OK and the place is OK, but there's poor communication. Up to this day, not one time have they called me about her. They also lie. When I call they transfer me from one floor to the other, and I was on hold for almost 30 minutes one day. Her room is fine. Everything is fine. It's just poor communication on the staff's part. They don't like talking to you. The food they bring out to her is good, but they don't readily take care of her when she uses the bathroom. Her room is small, but it accommodates her needs. They maintain the facility well. The price is just a little high. She's in the memory care on the second floor, which I like because she can't go anywhere. They have elevators, and you have to have the code to get down.

Provider Response

Sharon, We are disappointed to hear that we have not met your expectations with consistent communication. We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback. Our Executive Director, Marilyn Davis, will be reaching out to you personally to address your concern. You are welcome to call her.

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Costs for Signature Pointe

Cost of Assisted Living

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Cost of Independent Living

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Cost of Memory Care

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Services and Amenities of Signature Pointe

Costs

All Inclusive Rent
Assisted Living Starting At: $4200/month
Independent Living Starting At: $2150/month
Memory Care Starting At: $4700/month

Room and housing options

1-bedroom apartments
2-bedroom apartments
Companion Suites: We Do Not Offer Companion Suites
Studio Apartments
Housing Extra: Suites

Dining options

In Room Kitchenette
In Room Kitchens
Dining Room Shared Meals

Features

Beauty Barber Shop
Resident Transportation
Party Space
Garden And Patio
Resident Parking
Security Gate

Cleaning services

Laundry For Linens
Housekeeping
Laundry For Clothing

Health services

Skilled Nursing
Medication Management
Physical Therapy
Nurse On Staff: Yes

Activities

Offsite Activities
Religious Services

Guest services

Guest Parking
Overnight Guests

Languages

English

Medicare

Health:
Overall:
Quality:
Staff:
Medicare Provider Number: 675757
Ownership Type: For Profit Corporation
Date Certified: 10/01/2020

General

Resident Capacity: 166
Minimum Age: 55
Pets: Yes

Range of services

Physical Therapy
Occupational Therapy

Licenses

State Licenses: 030103

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About Signature Pointe

After living in the same home for 50+ years, it can be a major decision to consider moving to a continuing care retirement community. While many senior living communities in the north Dallas area boast a variety of amenities and features to attract residents, it has always been our goal to make our community feel just like home to allow our residents to age gracefully.

The warm atmosphere, picturesque views, and the support seniors need no matter what the future holds – this is what sets Signature Pointe apart from other senior living options in north Dallas.

What We Offer

At Signature Pointe, we are a Life Plan Community that offers residents the opportunity to enjoy industry leading programs, nutrition, fitness and life-enriching activities. We offer vibrant senior living options and care services in north Dallas that promote aging in place.

The most unique thing about Signature Pointe, is that we offer a full continuum of care that ensures needs are met now and in the future – all in one building. This means, loved ones are never separated based on level of care and residents are able to age in place regardless of how their needs change over time.

Our north Dallas location facilitates care with the following healthcare options:

Independent Living
Assisted Living
Memory Care
Skilled Nursing
Rehabilitative Care

We take great strides to ensure our care is centered on each resident in a way that supports their individual needs, but also allows them to stay in comfortable and familiar surroundings throughout their journey. We truly understand the importance of aging in place and provide exactly that for our residents.

Our Longstanding History in the Community

One of the things we pride ourselves on is our longstanding history in the north Dallas community. For the past 20 years we have been recommended among residents, families and medical professionals in the area. We are honored that people continue to place their trust in our full continuum of care.

We are proud to be a community that is built to feel as though it is tailor-made for each of our residents.

Health & Wellness Navigation Program

For our senior living residents, living life to the fullest is easier with the Health and Wellness Navigation program. We provide access to total wellness programming, management and coordination for any healthcare need inside or outside of our CCRC.

With our Health and Wellness Navigation, trained wellness Navigators partner with residents to anticipate needs and address them. This includes assisting residents with day-to-day nutrition, fitness, and tailored activities. Not only does this program enrich the lives of our residents, but it also offers families the peace of mind that comes with knowing their loved one’s needs and unexpected health emergencies will be met by a professional who knows just what to do.

Our program takes the burden off of the family member and allows them to rest assured knowing help is always available if a need should arise.

See The Difference at Signature Pointe For Yourself

Signature Pointe is part of the family of senior living and skilled nursing communities managed by Life Care Services™, an LCS Company, in the Dallas area. With more than four decades of proven experience, you can rest easy in knowing that we are fully equipped to offer our residents more benefits, hospitality and overall satisfaction.

Change is hard – but knowing you are making a positive change for your future and for your loved one’s future, is the most important decision you can make. Bring your loved one to our north Dallas senior living community and see what sets us apart from other options in the area. We are confident you will find our home-like atmosphere inviting and welcoming. Contact us today to schedule a tour to learn more about all our north Dallas senior living community has to offer.

What Makes Us Special

Our community incorporates Virtual Reality into resident activities, offering it twice a week to residents of all cognitive abilities. In addition, we offer a complete continuum of care, so that residents will never have to leave our community, no matter their level of care.

Signature Pointe Dallas, TX

Reviews of Signature Pointe

Assisted Living Reviews for Signature Pointe

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Nursing Home Reviews for Signature Pointe

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Memory Care Reviews for Signature Pointe

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Services and Amenities of Signature Pointe

Costs

Room and housing options

Dining options

Features

Cleaning services

Health services

Activities

Guest services

Languages

Medicare

General

Range of services

Licenses

About Signature Pointe

What We Offer

Our north Dallas location facilitates care with the following healthcare options:

Our Longstanding History in the Community

Health & Wellness Navigation Program

See The Difference at Signature Pointe For Yourself

What Makes Us Special

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