Signature Pointe Dallas, TX

Offers Assisted Living, Independent Living, Nursing Homes, and Memory Care

15 Reviews

$$$

14655 Preston Road

Dallas

75254

Signature Pointe

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3.9 15

William 2019-03-12 My wife moved into Signature Pointe. It looks good and big. They have assisted living, memory care, and skilled nursing. The staff is very attentive. There are times they don't respond as quickly as I would like them to, but they've got a lot of patients. In general, they respond very well. The dining areas are clean and very open. The food is pretty basic. They play games and have sing-alongs. I am a friend or relative of a current/past resident

5 4 1

June 2018-06-28 I was very impressed with Signature Pointe. It was a lovely facility. The staff during the tour was very pleasant. The dining area was fine. They were doing some stretching activity when I was there, and they had facilities for exercising. I visited this facility

5 5 1

Rocky221 2017-10-26 I am the daughter of a resident of this facility. My mother is extremely happy here. The staff is very courteous and go out of their way to be helpful in all aspects of care giving. They keep me informed regarding my mothers care. It is very clean. I would highly recommend this facility. I am/was a resident of this facility

5 5 1

Kathryn18 2016-01-28 We’ve been to Signature Pointe for my mother and father. They did a good job with mother’s care but they keep saying my dad was non-compliant. They did not understand Dad and did not help my father in what he needed. I am a friend or relative of a resident

5 3 1

MomOnThe Lake 2015-12-29 My mom was sent their post hospital stay. The staff was attentive and friendly. She chose to move to another level of care and has made it her home. Staff is caring and responsive. After looking at many care facilities I am thankful she is well cared for and engages with others. No one sets out for the facilities needed for aged care without the thought that this too can be my future. Signature Pointe made this necessary transition fairly painless and staff from director to maintenance are considerate and responsive! I am a friend or relative of a resident

5 5 1

Caring105618450 2015-05-24 My mother is in Signature Pointe on the Lake. I like that it is clean, and the staff is extremely friendly and attentive, but mostly, my mother is happy there. The room that she has is approximately a 500-square foot one-bedroom apartment with a kitchenette, and it has a place for a washer & dryer. The food can be better. I think my mom eats just breakfast there before she goes to the grocery stores and fixes her meal. They have lots of activities, and I know they have vans that run to different places. In house, they have a lot of social events. The only issue is the food, but the location is very good. It is right by a grocery store, and the staff is very attentive. I am a friend or relative of a resident

5 4 1

Lisa91868950 2014-05-10 We opted for Signature Pointe on the Lake because it was convenient for us and they had all levels of services in the community. They had nursing care, independent living, and assisted living, and that was what we looked for. My parents were in the nursing home, but it was not like your typical nursing home. It's where they went for rehab, and then they moved to the next level. All the residents were there together, whether they were assisted living or independent living. The place was like a hotel; it was above average. The staff were very nice, and we were satisfied with them. They had new carpet put in before my parents moved in. There was furniture in the room, like dressers and end tables. But they could also bring their own if they wanted to. The food seemed pretty good, and they liked it. My parents liked the church services, the singing groups, games, and activities. I am a friend or relative of a resident

5 5 1

Caring64084950 2014-03-15 Signature Pointe was three miles from my house, so it was really close to me. It’s a nice place. My friend broke his hip and went into the rehab facility before he moved into their secure ward. They’re very nice. I really like the staff. Their whole second floor is for the Alzheimer’s patients. They’re very specialized when it comes to the memory care unit. I am a friend or relative of a resident

5 5 1

Concerned son2 2013-06-18 My mother fell and injured her head. She and I were told that this place was the best to recover. The staff is disorganized, hurried and appears to be disgruntled. I noticed pieces of toilet paper on the floor along with a toothpick. I took a pic of this and the next 3days they never were cleaned up. I wrote my initials on the label on the bed sheet and the sheets had not been removed for 3days. Then I was called and told my mom was "ok", they woke my mom at 4am to start a "line". Not knowing what a "line" was, I asked "why would you need to administer any of her medicines into her veins, she only takes two pills! The nurse was starting to give my mom SOMEONE ELSE'S medicine into a "line" in her hand!!!! I am a friend or relative of resident

5 1 1

Mike a Favorite Nephew 2013-02-04 My Aunt was on the 4th floor in the Advanced Nursing Care part of the Facility, not a permanent resident. We had issues with the nursing staff not answering the alert signal, sometimes for 30 minutes. (the room was right next to the nurse's station) They would not come to help her to the bedside potty, and several times would leave her sitting alone on it - totally against the law due to possible injury from falls. We spoke with the Head Nurse who briefed the staff (we heard her) but the staff ignored her. We spoke with the Social Worker, the Head of Staff, and Tried to catch the director. We finally gave up and are having her moved to another facility due to the absence of attentiveness by the nursing staff and the fact we had communicated many concerns with several levels of supervision/management with no results. When we asked if she had been given any of her particular medications, the standard answer was "we don't know". Is it time for more Tylenol to help her fever, "we don't know". When someone comes from a hospital to their facility, you would think that they would take medicating more seriously. When we moved her, the room temperature was over 84 degrees. We also noted Picketers out front with signs saying that "they killed my mother". Like a previous review from 2 years ago stated - This Is Disconcerting. This may be a good place to live due to the furnishings and good food, but it is DEFINITELY NOT a place I would recommend for recovering from a hospital stay. I am a friend or relative of resident

5 1 1

Michael F. 2011-10-20 Signature Pointe was very nice... and it had an awesome view of the park as well. Guests here were very independent, and were able to go walking on their own when they wanted to through the park. If they asked for someone to go with them, it could be arranged as well. That, I like. Freedom with the option of assistance... If I were a client of an elderly caregiving facility, this is what I would like. This is nothing like the stereotypical nursing home facility... this is a more like an apartment for the elderly, where the apartment manager is on call for you 24/7. I would definitely recommend this to anyone in the Dallas area looking for assistance for their elderly family member. I visited this facility

5 5 1

acstewart 2011-09-09 My stepdad's mother lived at this facility for a period of time. The facility was nice. The grounds were well kept. I did not have much interaction with the staff - the facility seemed to be geared towards residents that were mostly capable of somewhat independent living. Her room was nice - I would describe it as a studio apartment - a one bedroom with a small kitchen and a bathroom. Our family personally did not have any bad experiences with this facility. However, she ultimately needed a different type of care in a different environment. The only one thing that I would mention that was a little bit worrisome - one time when we went to visit, there were family members outside picketing/demonstrating with signs claiming that the facility was negligent in the care of their relative. I did not have any details regarding the particulars of their situation. However, it was still disconcerting to see. I am a friend or relative of a resident

5 3 1

DS 2020-03-16 Signature Pointe was a very nice facility, but we were not impressed with the area. The staff was very friendly and very helpful. Preston Road is a very busy road, and we didn't like the traffic and the business of the area. They had assisted living and independent living in the same facility, and it's a matter of what floor you're on. We just didn't feel quite as comfortable there as we did at the other places. You can age in place there, and the location was very accessible to shopping or entertainment. The lunch we had was fine, and the dining area was clean and modest like a restaurant. I visited this facility

5 3 1

Billie342605 2016-07-09 My mother-in-law is at Signature Pointe. I liked it, thought it was clean and neat, and there weren’t any people sitting out in the lobby in wheelchairs or anything like that. It was recommended to us. I like her room because it has a big window, a nice TV, and the accommodations are as nice as you can get in a hospital setting. The ratio of nurses to people is not that good. I visited this facility

5 5 1

Caring74579050 2013-11-27 My husband had a back surgery and he had been in Signature Pointe for seven weeks for rehab. He was there from September 18th. The facility was a pretty setting. The cleanliness was fine and the food was okay. Everything was fine overall. I am a friend or relative of a resident

5 4 1

14655 Preston Road, Dallas, TX 75254

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Signature Pointe (800) 385-2527

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Reviews of Signature Pointe

15 Reviews Write a review

Food

(2 Reviews)

Staff

(3 Reviews)

Facility

(3 Reviews)

Activities

(1 Review)

Value

(1 Review)

Assisted Living Reviews for Signature Pointe

March 12, 2019

By William

I am a friend or relative of a current/past resident

My wife moved into Signature Pointe. It looks good and big. They have assisted living, memory care, and skilled nursing. The staff is very attentive. There are times they don't respond as quickly as I would like them to, but they've got a lot of patients. In general, they respond very well. The dining areas are clean and very open. The food is pretty basic. They play games and have sing-alongs.

Provider Response

Hi William, thank you so much for your positive comments about Signature Pointe! Please let us know if there is anything we can do for you; we are more than happy to help!

June 28, 2018

By June

I visited this facility

I was very impressed with Signature Pointe. It was a lovely facility. The staff during the tour was very pleasant. The dining area was fine. They were doing some stretching activity when I was there, and they had facilities for exercising.

Provider Response

June, thank you so much for the positive review! We can't wait to see you again, have a great day.

October 26, 2017

By Rocky221

I am/was a resident of this facility

I am the daughter of a resident of this facility. My mother is extremely happy here. The staff is very courteous and go out of their way to be helpful in all aspects of care giving. They keep me informed regarding my mothers care. It is very clean. I would highly recommend this facility.

January 28, 2016

By Kathryn18

I am a friend or relative of a resident

We’ve been to Signature Pointe for my mother and father. They did a good job with mother’s care but they keep saying my dad was non-compliant. They did not understand Dad and did not help my father in what he needed.

December 29, 2015

By MomOnThe Lake

I am a friend or relative of a resident

My mom was sent their post hospital stay. The staff was attentive and friendly. She chose to move to another level of care and has made it her home. Staff is caring and responsive. After looking at many care facilities I am thankful she is well cared for and engages with others. No one sets out for the facilities needed for aged care without the thought that this too can be my future. Signature Pointe made this necessary transition fairly painless and staff from director to maintenance are considerate and responsive!

May 24, 2015

By Caring105618450

I am a friend or relative of a resident

My mother is in Signature Pointe on the Lake. I like that it is clean, and the staff is extremely friendly and attentive, but mostly, my mother is happy there. The room that she has is approximately a 500-square foot one-bedroom apartment with a kitchenette, and it has a place for a washer & dryer. The food can be better. I think my mom eats just breakfast there before she goes to the grocery stores and fixes her meal. They have lots of activities, and I know they have vans that run to different places. In house, they have a lot of social events. The only issue is the food, but the location is very good. It is right by a grocery store, and the staff is very attentive.

May 10, 2014

By Lisa91868950

I am a friend or relative of a resident

We opted for Signature Pointe on the Lake because it was convenient for us and they had all levels of services in the community. They had nursing care, independent living, and assisted living, and that was what we looked for. My parents were in the nursing home, but it was not like your typical nursing home. It's where they went for rehab, and then they moved to the next level. All the residents were there together, whether they were assisted living or independent living. The place was like a hotel; it was above average. The staff were very nice, and we were satisfied with them. They had new carpet put in before my parents moved in. There was furniture in the room, like dressers and end tables. But they could also bring their own if they wanted to. The food seemed pretty good, and they liked it. My parents liked the church services, the singing groups, games, and activities.

March 15, 2014

By Caring64084950

I am a friend or relative of a resident

Signature Pointe was three miles from my house, so it was really close to me. It’s a nice place. My friend broke his hip and went into the rehab facility before he moved into their secure ward. They’re very nice. I really like the staff. Their whole second floor is for the Alzheimer’s patients. They’re very specialized when it comes to the memory care unit.

June 18, 2013

By Concerned son2

I am a friend or relative of resident

My mother fell and injured her head. She and I were told that this place was the best to recover. The staff is disorganized, hurried and appears to be disgruntled. I noticed pieces of toilet paper on the floor along with a toothpick. I took a pic of this and the next 3days they never were cleaned up. I wrote my initials on the label on the bed sheet and the sheets had not been removed for 3days. Then I was called and told my mom was "ok", they woke my mom at 4am to start a "line". Not knowing what a "line" was, I asked "why would you need to administer any of her medicines into her veins, she only takes two pills! The nurse was starting to give my mom SOMEONE ELSE'S medicine into a "line" in her hand!!!!

February 04, 2013

By Mike a Favorite Nephew

I am a friend or relative of resident

My Aunt was on the 4th floor in the Advanced Nursing Care part of the Facility, not a permanent resident. We had issues with the nursing staff not answering the alert signal, sometimes for 30 minutes. (the room was right next to the nurse's station) They would not come to help her to the bedside potty, and several times would leave her sitting alone on it - totally against the law due to possible injury from falls. We spoke with the Head Nurse who briefed the staff (we heard her) but the staff ignored her. We spoke with the Social Worker, the Head of Staff, and Tried to catch the director. We finally gave up and are having her moved to another facility due to the absence of attentiveness by the nursing staff and the fact we had communicated many concerns with several levels of supervision/management with no results. When we asked if she had been given any of her particular medications, the standard answer was "we don't know". Is it time for more Tylenol to help her fever, "we don't know". When someone comes from a hospital to their facility, you would think that they would take medicating more seriously. When we moved her, the room temperature was over 84 degrees. We also noted Picketers out front with signs saying that "they killed my mother". Like a previous review from 2 years ago stated - This Is Disconcerting. This may be a good place to live due to the furnishings and good food, but it is DEFINITELY NOT a place I would recommend for recovering from a hospital stay.

October 20, 2011

By Michael F.

I visited this facility

Signature Pointe was very nice... and it had an awesome view of the park as well. Guests here were very independent, and were able to go walking on their own when they wanted to through the park. If they asked for someone to go with them, it could be arranged as well. That, I like. Freedom with the option of assistance... If I were a client of an elderly caregiving facility, this is what I would like. This is nothing like the stereotypical nursing home facility... this is a more like an apartment for the elderly, where the apartment manager is on call for you 24/7. I would definitely recommend this to anyone in the Dallas area looking for assistance for their elderly family member.

September 09, 2011

By acstewart

I am a friend or relative of a resident

My stepdad's mother lived at this facility for a period of time. The facility was nice. The grounds were well kept. I did not have much interaction with the staff - the facility seemed to be geared towards residents that were mostly capable of somewhat independent living. Her room was nice - I would describe it as a studio apartment - a one bedroom with a small kitchen and a bathroom. Our family personally did not have any bad experiences with this facility. However, she ultimately needed a different type of care in a different environment. The only one thing that I would mention that was a little bit worrisome - one time when we went to visit, there were family members outside picketing/demonstrating with signs claiming that the facility was negligent in the care of their relative. I did not have any details regarding the particulars of their situation. However, it was still disconcerting to see.

See all Assisted Living reviews (12)

Independent Living Reviews for Signature Pointe

March 16, 2020

By DS

I visited this facility

Signature Pointe was a very nice facility, but we were not impressed with the area. The staff was very friendly and very helpful. Preston Road is a very busy road, and we didn't like the traffic and the business of the area. They had assisted living and independent living in the same facility, and it's a matter of what floor you're on. We just didn't feel quite as comfortable there as we did at the other places. You can age in place there, and the location was very accessible to shopping or entertainment. The lunch we had was fine, and the dining area was clean and modest like a restaurant.

Provider Response

Thank you for taking the time to leave us your honest feedback.

Nursing Home Reviews for Signature Pointe

July 09, 2016

By Billie342605

I visited this facility

My mother-in-law is at Signature Pointe. I liked it, thought it was clean and neat, and there weren’t any people sitting out in the lobby in wheelchairs or anything like that. It was recommended to us. I like her room because it has a big window, a nice TV, and the accommodations are as nice as you can get in a hospital setting. The ratio of nurses to people is not that good.

November 27, 2013

By Caring74579050

I am a friend or relative of a resident

My husband had a back surgery and he had been in Signature Pointe for seven weeks for rehab. He was there from September 18th. The facility was a pretty setting. The cleanliness was fine and the food was okay. Everything was fine overall.

Costs for Signature Pointe

Cost of Assisted Living

Starting Price

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Cost of Independent Living

Starting Price

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Cost of Memory Care

Starting Price

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Photos of Signature Pointe

Services and Amenities of Signature Pointe

Costs

All Inclusive Rent
Assisted Living Starting At: $3650/month
Independent Living Starting At: $2400/month
Memory Care Starting At: $4200/month

Room and housing options

1-bedroom apartments
2-bedroom apartments
Companion Suites: We Do Not Offer Companion Suites
Studio Apartments
Housing Extra: Suites

Dining options

In Room Kitchenette
In Room Kitchens
Dining Room Shared Meals

Features

Beauty Barber Shop
Resident Transportation
Party Space
Garden And Patio
Resident Parking
Security Gate

Cleaning services

Laundry For Linens
Housekeeping
Laundry For Clothing

Health services

Skilled Nursing
Medication Management
Physical Therapy
Nurse On Staff: Yes

Activities

Offsite Activities
Religious Services

Guest services

Guest Parking
Overnight Guests

Languages

English

Medicare

Health:
Overall:
Quality:
Staff:
Medicare Provider Number: 675757
Ownership Type: For Profit Corporation
Date Certified: 02/01/2020

General

Resident Capacity: 166
Minimum Age: 62
Pets: Yes

Range of services

Physical Therapy
Occupational Therapy

Licenses

State Licenses: 030103

About Signature Pointe

After living in the same home for 50+ years, it can be a major decision to consider moving to a continuing care retirement community. While many senior living communities in the north Dallas area boast a variety of amenities and features to attract residents, it has always been our goal to make our community feel just like home to allow our residents to age gracefully.

The warm atmosphere, picturesque views, and the support seniors need no matter what the future holds – this is what sets Signature Pointe apart from other senior living options in north Dallas.

What We Offer

At Signature Pointe, we are a Life Plan Community that offers residents the opportunity to enjoy industry leading programs, nutrition, fitness and life-enriching activities. We offer vibrant senior living options and care services in north Dallas that promote aging in place.

The most unique thing about Signature Pointe, is that we offer a full continuum of care that ensures needs are met now and in the future – all in one building. This means, loved ones are never separated based on level of care and residents are able to age in place regardless of how their needs change over time.

Our north Dallas location facilitates care with the following healthcare options:

Independent Living
Assisted Living
Memory Care
Skilled Nursing
Rehabilitative Care

We take great strides to ensure our care is centered on each resident in a way that supports their individual needs, but also allows them to stay in comfortable and familiar surroundings throughout their journey. We truly understand the importance of aging in place and provide exactly that for our residents.

Our Longstanding History in the Community

One of the things we pride ourselves on is our longstanding history in the north Dallas community. For the past 20 years we have been recommended among residents, families and medical professionals in the area. We are honored that people continue to place their trust in our full continuum of care.

We are proud to be a community that is built to feel as though it is tailor-made for each of our residents.

Health & Wellness Navigation Program

For our senior living residents, living life to the fullest is easier with the Health and Wellness Navigation program. We provide access to total wellness programming, management and coordination for any healthcare need inside or outside of our CCRC.

With our Health and Wellness Navigation, trained wellness Navigators partner with residents to anticipate needs and address them. This includes assisting residents with day-to-day nutrition, fitness, and tailored activities. Not only does this program enrich the lives of our residents, but it also offers families the peace of mind that comes with knowing their loved one’s needs and unexpected health emergencies will be met by a professional who knows just what to do.

Our program takes the burden off of the family member and allows them to rest assured knowing help is always available if a need should arise.

See The Difference at Signature Pointe For Yourself

Signature Pointe is part of the family of senior living and skilled nursing communities managed by Life Care Services™, an LCS Company, in the Dallas area. With more than four decades of proven experience, you can rest easy in knowing that we are fully equipped to offer our residents more benefits, hospitality and overall satisfaction.

Change is hard – but knowing you are making a positive change for your future and for your loved one’s future, is the most important decision you can make. Bring your loved one to our north Dallas senior living community and see what sets us apart from other options in the area. We are confident you will find our home-like atmosphere inviting and welcoming. Contact us today to schedule a tour to learn more about all our north Dallas senior living community has to offer.

What Makes Us Special

Our community incorporates Virtual Reality into resident activities, offering it twice a week to residents of all cognitive abilities. In addition, we offer a complete continuum of care, so that residents will never have to leave our community, no matter their level of care.

Signature Pointe Dallas, TX

Reviews of Signature Pointe

Assisted Living Reviews for Signature Pointe

I am a friend or relative of a current/past resident

I visited this facility

I am/was a resident of this facility

I am a friend or relative of a resident

I am a friend or relative of a resident

I am a friend or relative of a resident

I am a friend or relative of a resident

I am a friend or relative of a resident

I am a friend or relative of resident

I am a friend or relative of resident

I visited this facility

I am a friend or relative of a resident

Independent Living Reviews for Signature Pointe

I visited this facility

Nursing Home Reviews for Signature Pointe

I visited this facility

I am a friend or relative of a resident

Costs for Signature Pointe

Photos of Signature Pointe

Services and Amenities of Signature Pointe

Costs

Room and housing options

Dining options

Features

Cleaning services

Health services

Activities

Guest services

Languages

Medicare

General

Range of services

Licenses

About Signature Pointe

What We Offer

Our north Dallas location facilitates care with the following healthcare options:

Our Longstanding History in the Community

Health & Wellness Navigation Program

See The Difference at Signature Pointe For Yourself

What Makes Us Special

Map of Signature Pointe

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