C. C. Young

M.C.

Mom's rehab experience with CC Young was excellent. They were prompt, attentive, and provided the services without having to ask twice. Her room was similar to a large well-appointed hospital room. Maintenance and upkeep were excellent. She enjoyed the meals. The staff was friendly and attentive.

Stefan

My mother came to CC Young from the hospital to their short term rehab floor May 18 until May 26, 2022. We picked this facility with high hopes, intending for her to move to their long term nursing floor after rehab. It was the second most expensive option, but seemed like the best. I wish I could report a better experience; we moved her to a different facility. CC Young is luxurious, feels like a high end hotel. There were a couple of very nice staff members. Unfortunately, that's about the only good things I can report. From the moment we got there, we encountered a culture of apathy and horrible communication. Some examples: - The admission itself was cold and impersonal. The room was not ready when we got there; the ambulance people checked her in, and we waited. No welcome, nothing. Over an hour before the admissions nurse came in. No food set aside for mom as promised - Mom was a full code for the first couple of days, even though a DNR was provided on admission. - Bathroom door was broken; this bothered mom, so made 3 requests for maintenance during our week there, still broken on discharge. - The big thing was that there was no communication: no "hey, any tips on how to get your mom to participate in therapy", no "do you have any questions, here's what to expect." Nothing. Tried several times to reach social worker who only called me back when Medicare sent them a notice that benefits would end because mom was not participating in therapy. - It seemed that staff interacted minimally. On one visit, when I asked about the catheter she arrived with from the hospital, the nurse told me it had been removed. When I went into the room, I saw that the catheter was still in and the bag almost full. If the nurse had been in the room and interacted with my mother, how could she think that her catheter was removed? Two days before discharge, a nurse told me that they would have to remove the catheter because they did not have an order for one. Then why was it left in for a week? - A psychiatric consult was ordered (not a bad idea, but seems like something to communicate to the family). A consult with hospice was ordered (ditto). - I sent this list of concerns to the patient advocate and the administrators after discharge. Crickets. I appreciated thoughtful reviews when I was searching, and I hope this helps. Maybe CC Young’s other programs are good, but if you are looking for compassion and communication in a nursing or rehab program, all I can tell you is that's not what we found.

JenniDA

Mediocre nursing staff that needed constant prodding to follow through on many basics. My parent ended up with skin breakdown and was not assisted to be properly cleaned even after I mentioned my concerns. Other departments were generally helpful, but nursing issues left us very frustrated. The rooms are very nice and spacious. Activities were about average for a facility like this.

Richard

We toured CC Young, and the guide showed us the whole layout, and then he showed about three apartments that weren't occupied. It was better than what I was expecting when I went there. It has great views. It's also close to one of my daughter's house. It has a balcony, too. I haven't signed up with them yet, but that's what I'm leaning toward. I have music as a hobby, and they have a lot of musical activities. I also have woodworking as a hobby, and they have a pretty extensive woodworking shop. They are rather expensive, but not as expensive as the one in Austin. They have several options in that as far as price. The gentleman that showed us around started out working near the bottom of the ladder, and he's worked himself, and he's extremely knowledgeable. It has a central small park, and then the other buildings are arranged around it. I think what impressed me most is you have a view of White Rock Lake and Park from the upper floors and balconies. It also is a short walking distance to the White Lake, as an underpass under the busy highway.

oldave51

We moved our Mom here in 2014. Nice facility, below average food, poor services (sponsored trips etc.). Too expensive - You must purchase your apartment (example 1 br, $390K, 8 yrs ago) and monthly services of currently (7/20/21) of $3,800 for one person - independent living. The apartments are nice. The staff are nice. Seems to be many activities. The place is nice if you can afford the huge monetary outlay. The place is expensive for a "non-profit". It does have different services (memory care, etc) but here again the place is expensive.

Provider Response

DS

C. C. Young was a very impressive facility, we just did not like the upfront cost. The apartments were very nice and open. They're friendly, and it's an excellent location. We didn't also care for their meals. They had three meals available, but their allowance for meals was rather modest. We would've had to pay an addition for our meals. The dining area was very nice, clean, and bright. You can age in place there, and it's a full service facility. For other people, it might be very good. It's an excellent facility; it's just too expensive for us.

MEM29

CC Young is a non-profit facility, yet with their expansion plan, I have to question their motivation in furnishing the new Vista building with "over the top" fancy and impractical furnishings and artwork. I believe their priorities are misplaced in that CNA/nursing pay, benefits, and staffing levels suffer while the facility is heavy with administrators that have nothing to do with the day-to-day care of vulnerable residents.

Doug L.

C.C. Young extends hospitality, understanding, and care to its residents. The staff is very kind and attentive. Rita Wren welcomes new residents warmly and takes a personal interest in each new arrival. As a longtime Dallas resident, I have seen C.C. Young transport residents by bus to church on Sunday. Now I know C.C. Young provides a kind and pleasant environment for its residents.

Jane4347

We had both parents there and utilized all levels of living: totally independent apartment, then in apartment onsite help, then assisted living, memory care, finally hospice. CC Young was wonderful in every phase for our whole family. Both of them made new wonderful friends in this caring, friendly, and very professional environment. HIGHLY recommend it!

GrantMiller

I was a resident at C. C. Young back in May of this year. I had an emergency surgery that really depleted me. I was on Lawther Point West 2nd floor for 5 days. From the nurse aides to the administration, I received wonderful care. Everyone was kind and attentive to my unique needs. The nurse manager Ifeoma (sp?) was amazing. Therapy, especially Chris, made sure I was gaining strength and was successful at home. The building is old and there was not a shower in my room, but it was nice and clean. The positives far out weighed the negatives. When I have my follow up surgery, I will return to C. C. Young for my rehab.

Brisbran

My grandmother broke her foot and came here for rehab. She was there for about a month. The therapists and nursing care were amazing! She was really afraid to walk on her foot and the therapists were so kind and helpful and encouraging. She's now been at home for a few months and she still raves about the therapists (she even stalks a few of them on facebook). The nursing staff was always really kind and helpful. They answered the call light quickly, they were responsive to her needs, and they seemed to know her. Like when I was visiting her, they would check in on her and every time they asked if she wanted coffee, they knew she was a chain-coffee-drinker and she told me her cup never got cold or empty. The food was really good too. I stayed for lunch several times and it was all really good! Even the meatloaf (which is usually really bland and institutional at places like this) was flavorful! I had an issue that my gma is diabetic yet they still served desserts. The dietitian called me on my cell to talk to me about it. She said that they do a really reduced portion of carbs and a few adjustments on breads so that way the clients still get to enjoy the sweet but it won't be enough to adversely affect her blood sugar. She assured me that if she was a brittle diabetic (she's not), they'd remove desserts if necessary. But she checked all her blood sugars and there was never an issue. She and I both really appreciated how they cared for her. If she needs anything again, we'd totally go back.

OHB

The skilled nursing and long term care in the Lawther West building is a detestable nightmare. My Mother had 3 falls during the first 2 weeks of arriving on the 3rd floor. This facility is short staffed and staff, doctors, and leadership are underqualified. They have no compassion, customer service, or professionalism towards the patients and their needs or family concerns. We are grateful for the selective caregivers and our availability to be present everyday. For this is how we confirmed all the wrong doing, incorrect medications, etc. This was not mere observation, but our terrible reality that we wish on no one else. We thankfully by God's sovereign mercy were able to move my Mother. We learned that your loved one is better off at a Residential Home Care or with trusted caregivers at home.

OHB

The skilled nursing and long term care in the Lawther West building is a detestable nightmare. My Mother had 3 falls during the first 2 weeks of arriving on the 3rd floor. This facility is short staffed and the staff, doctors and leadership are underqualified. They have no compassion, customer service or professionalism towards the patients and their needs or family concerns. We are grateful for the selective caregivers and our availability to be present everyday. For this is how we confirmed all the wrong doing, incorrect medications, etc. This was not mere observations, but our terrible reality that we wish on no one else. We thankfully by God's sovereign mercy were able to move my Mother. We learned that your loved one is better off at a residential home care or with trusted caregivers at home.

Paula A. C

Definitely would not recommend to Anyone!! If we had not used C C Young hospice, I believe my Dad would still be alive.  I wish I would have known more about hospice, there are quite a few out there. I would have switched.  Nurses normal response time was 1 1/2 hours to 2 hours.  Doctor's response to a nurse calling was almost an entire day.  Wrong medicine sent, and given to my Dad.  When my Dad had a bowel problem, his nurse told him don't worry multiple times.  It is what led to his death

execusuite

This community is like a resort and I'm very impressed with the employees and staff here. It's not a typical assisted living and not a "nursing home". There are so many activities and events here to keep everyone busy and active. I was especially impressed with the wellness program where they have exercise classes of all kinds and I was told they perform fitness assessments every 6 months. The residents seem very happy to live here.

EHH

We live in CC Young. It's really great, but they just couldn't take my wife because they didn't have any people doing psychological tests. I liked it so I stayed there. The food is good, the people are all really friendly, and they have a lot of projects for people to do. I have a two-bedroom with free TV and internet. They clean the room once a week or every two weeks. We have lunch with everybody, and you can cook breakfast and dinner in your own kitchen. They have their own rehab and nursing services, church services, and Christmas and New Year parties.

Barbara119486750

C. C. Young is beautiful. We toured the newest building. They have an entrance fee of $300,000 which you get back if you leave or die. Or if you have to go on to assisted living, then the money is there if it’s needed. The girl who helped us with the tour was just wonderful. She was so good. My son said after the tour, “I wish I was old enough to retire here.” The dining area was wonderful. I was impressed about everything at this facility. The apartments were beautiful. The whole place is well taken care of.

Visitor56188961

C. C. Young was a huge facility with multiple buildings. Everybody there was so welcoming and enthusiastic. They have different programs, book reviews, and travel logs, so it seemed like an active place. Without seeing the memory care part, I think it’s awesome.

Anonymous113610750

My overall experience with C. C. Young has been good so far. They have a daycare where they go to. They do exercise. They have meetings, and speakers that come in. The staff is good. The surroundings are great. It is very clean and very well organized. They have a lot of staff.

Marcy4

My parents are at C.C. Young. We have been very happy with it. They provide every level of care. Some of the people working there are very wonderful and very caring, but English is not their first language, so they are hard to understand. That would be my only complaint. They have pretty good staff. I am really impressed with them.

Caring102221050

I know people that are in C C Young. The place was a little older, but comfortable. The room has a small kitchen area, a living area, bedroom, and a bath. It was spacious -- not elegant -- but comfortable and homey. They have exercise classes, and the place was safe and secured.

Mildred8

I liked C.C. Young, but it is too expensive. I only visited with one woman from the staff and she was lovely. They were building a bunch of new buildings, which were beautiful, really beautiful, but it was just too much money. It was a lovely complex, but I just could not afford it for my husband.

Caring80302950

My mom had been going to C.C Young for about 15 years for their senior activities, even though she didn't live there yet, so she knew almost everyone when she moved in, and it was an easy transition for her. The general staff, such as the housekeeping, the people in the kitchen, the maintenance, they are all great. I think they have adequate staff. They have probably six to ten different activities a day. They are very, very active. They have all different levels of exercises. Mom does chair exercises because she has a bad hip. She plays bridge three or four times a week. She plays bowling on the Wii computer every week. She is in the choir, they practice once a week, and then once a month they go over to the assisted living or the hospital to sing for the residents that can't get out. They have movies, I think it's once a month. What I really like is they have free transportation to the grocery store and the shopping center every week by bus. If she wants to go, she can sign up and go to the grocery store. They have free transportation to the doctor. They have painting, but she doesn't do that. They have poetry writing, a book club, and jewelry making. The funniest thing is that in most senior places all they do is Bingo, and they don't have Bingo, but they have a lot of different stuff. She has a remodeled apartment, and she has a full kitchen with a granite countertop, stainless steel appliances, refrigerator, dishwasher, microwave, stove, all brand new. She has an eat-in kitchen, a living room, a very large bedroom, a large bathroom with a walk-in shower, and they have a washer-dryer connection in the room. The staff and the residents, everyone speaks, and you wear a name tag and everyone learns your name and they are very responsive. They have maintenance on the staff twenty-four hours a day. And, another thing that I like is they require all of the residents to wear a life alert, which is a necklace for emergencies, and they are monitored twenty-four hours a day. They have housekeeping every other week; they completely clean her apartment and change the linens on her bed. She gets two meals a day in the dining room. She loves the food. They always have two or three meats, five or six vegetables, salads, desserts, bread, and ice cream. It is like a cafeteria. She has been there for five months, and she is just happy as can be. It is very clean, and I feel it is very safe. I think they care about the residents. Every one there including maintenance, is always working around; repairing, and working in the yard, they always have flowers, and all the staff seem very happy to be there. All the residents seem happy; everyone speaks. It is just a really nice place.

Jim Atkins

about 2 years ago, I was given the task of finding an assisted living faciity for my sister-in-law with early stage Alzheimers. After researching about six facilities in the East Dallas area, I selected and recommended C.C. Young's Blanton Assisted Living apartments and services. Other family members and I visit her on a regular weekly basis. I have found that the place is clean, well organized, well managed with caring professional staff, including a nurse, activities director, good staff to residents ratio, good food, services and anything she ever needs. My sister-in-law is very happy, safe and content living at C.C. Young. After comparing it to other competitors in the area and visiting her for nearly two years, I have become acquainted with the staff and I would highly recommend them to anyone looking for assisted living for a loved one. The costs are very competitive for the area. And the campus is nicely landscaped with walking areas and an arts and education center. C.C. Young is a continuing care center with all levels of care as needed. However, I am only reviewing the assisted living because I do not have personal experience with the other levels of care facilities and services. However, I would expect them to also be good.

rg74

When my grandmother's dementia got bad enough she wasn't able to live on her own, my aunt moved in with her. But quite soon after it was decided she needed to be somewhere with professionals. So she went to CC Young. It was a very nice facility, clean and pleasant. Grandmother didn't like it there, but she really just wanted to go home, her not being happy there was not a reflection on the facility itself. We live very nearby, and visited often. Grandmother preferred to read in her room most of the time, but a lot of the residents liked to be out visiting, and there was always a crowd of them talking or playing cards, or watching tv out in the common areas. The staff were all very friendly and seemed patient and kind. We were very happy with them. The only problems we had were when Grandmother kept falling, and that wasn't really their fault. They wanted to tie her to her wheelchair and keep her right by the front desk where they could watch her, which she hated. This issue was never really resolved well, as my Grandmother passed away soon after this issue arose. Overall it was a good facility.

commercesd

We visited the C.C. Young & The Cove assisted living facility in Dallas when looking at places for our aunt. The building appeared to be very well kept. The outer grounds looked lovely. The main areas were all clean, fresh and light. We could see a variety of seniors enjoying themselves - and the staff appeared to be very attentive and kind. The residents are all encouraged to enjoy as much physical activity as possible - whether in the gorgeous landscaped courtyards - or inside the exercise facility where they can take classes or use the equipment for strength training. The private living areas were all well decorated and personalized. It was clear that anyone would enjoy living in them. The food in the nice dining areas looked and smelled delicious. The chef takes the time to make beautifully presented meals to the tastes of the residents - who have a variety of great choices. They can also request their favorite foods. The snacks were also healthy, delicious and offered frequently. They have many stimulating activities to enjoy and also host Brain Health exercises - a concept we found intriguing. They really make every effort to enrich the lives of the seniors that live there. The programs they use are individuality designed to encourage all of the residents to engage socially and to be as active as possible. This is a very supportive and caring community for seniors of all kinds and we could see that they are well cared for and content.

happydays365

I visited CC Young memorial Home in order to complete service hours for my school. At first I was dubious because I had heard horror stories about how residents were treated in some nursing homes, but as soon as I arrived at CC Young my fears were put to rest. The facilities were beautiful and it looked liked a place that I would recommend to anybody with elderly parents. The staff was welcoming to all of us who came to play bingo and interact with the patients. The patients seemed satisfied and well cared for. It touched me that the home would organize opportunities for the residents to interact with the community outside of the home. The indoor facilities were immaculate and the general atmosphere was one of contentment. The staff joked around with the residents and generally brightened up whatever room they were in. Even when a resident would get irritated the staff was friendly and showed great patience. Overall it was a great home to visit and I would encourage any elderly person or relative to an elderly person looking for an assisted living facility to seriously consider CC Young Memorial Home.

DallasSW

This is a CCRC (continuing care retirement community--everything from independent living to hospice) that also offers memory care. It's in an excellent location, overlooking White Rock Lake, with easy access to shops and restaurants and good parking. It looks like a college campus--beautiful. And the assisted living facility is brand new, offering both private and shared rooms. The quality of the staff, though, has been up and down. It's only as good as the current director of nursing, and that position seems to change often. There's a wide variety of food choices, but it all tends to be bland. They have a good activities program, though, with a wide variety of activities.

L0v3H

My Great Grandmother resided in this living facility. The staff was very kind to me, but my Grandmother had some complaints. They weren't very attentive to her. She stayed there for about 5 years before she passed. It was a very nice facility she had her own apartment and she liked the feeling of independence. I am pleased with the treatment and care my Grandmother received and I would recommend CC Memorial Home to anyone.

alicia taylor

My grandmother was resident at CC Young for over five years. The time she spent in the independent living section was quite nice and she enjoyed the comradity of the 'dorm style' setting. She spent a short time in assisted, also a positive experience and living quarters, before falling and moving in the nursing building--Young Building 1. On her final day of life, I found the nursing staff to be helpful during my daytime visit, but the night nurse I spoke with over the phone later in the evening to check on her deteriorating condition was unprofessional and rude and passed along incorrect information saying she was 'fine'. Hours later she was not 'fine' and transported to ICU at a nearby hospital. Although overall community is nice, the nursing staff could use a refresher course in courtesy. I have left a message for the Director of Nursing to see if this situation will be addressed for future residents and their families.